Customer Reviews for Gordon WC Auto Repair & Rental LLC
(U-Haul Neighborhood Dealer)

472 comentarios

1640 Gordon Hwy   Augusta, GA 30906

(706) 955-0761

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 955-0761

1640 Gordon Hwy
Augusta, GA 30906

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

more smaller cars available

Jacob S. 
Clasificación:
4.0

I stopped by the evening before scheduled pickup to have my vehicle inspected per the agreement and to verify a trailer available (pickup location change by Uhaul). Upon inspection of the trailer, it was found covered in red clay mud and the site operator stated it would be clean when I returned for pickup in the morning. It had not been cleaned and the mud was still on it when I dropped it off.

Jeffrey W. 
Clasificación:
5.0

Nothing here, Sonia was very attentive and had the sweetest personality.

Jennifer P. 
Clasificación:
5.0

No comment at this time

Sarah L. 
Clasificación:
3.0

Staff was very friendly and efficient.

BRITTNEY C. 
Clasificación:
5.0

Excellent customer service and truck was excellent

Jeanette R. 
Clasificación:
5.0

I wish I knew his name but the guy running the place couldn't be any nicer to work with. Highly recommend this uhaul location .

PAUL R. 
Clasificación:
5.0

Excellent customer service

Thaddeus C. 
Clasificación:
5.0

Just keep being you

PIERCE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances S. 
Clasificación:
1.0

If it was honest then they would tell the customer about a mileage link email being sent to them at the counter Not after you are on your way in the Truck, then bill you some bogus mileage fuel fee for a 12 mile trip $24 REALLY now!! Also I was going to enquire about getting my car repaired there. NO WAY!!

Ivan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichellette B. 
Clasificación:
3.0

I was charged additional fees for after hours drop off and they knew when I rented it the drop off would be after regular hours and didn't notify me of those charges before hand. What I reserved was not available when I went to pick up

Maureen F. 
Clasificación:
5.0

This location is the best UHaul I've used since we moved here. We have used them several times.

Tony B. 
Clasificación:
5.0

the people was very welcoming and friendly and help my every need unlike the one across the street 1763 gordon hwy. The rep there didn't refer or point us in the direction and just replyed they dont have one didnt promote the company didnt even give me a time to be exspecting a truck but yet you see the parking lot full of trucks not a good look.

Kimberly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin B. 
Clasificación:
4.0

Customer service was great at 8400 Two Notch Road the employees were just excellent patient and understanding

Lynette R. 
Clasificación:
5.0

William was great!

Sierra B. 
Clasificación:
5.0

The agent was very nice and professional and helped out a lot

JUDY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amber F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven F. 
Clasificación:
5.0

Nice service

Michelle G. 
Clasificación:
5.0

Friendly service and clean vehicle that was ready to go when I arrived

MichelleA G. 
Clasificación:
5.0

Excellent customer service!

Tony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
5.0

Make sure when customer is reserving a vehicle that the vehicle is where y'all said it would be. When I reserved my truck I was told that the truck would be at broad street location. Shen I got there the manager said they overbooked him and he did not have one. The manager there was very nice and he located a truck at the Gordon highway store. This was much further for me to drive as I live in North Augusta. The manager there was very accommodating and I would go there again. But I feel in this case since it was I hauls fault I should have been offered the truck at a reduced price or cut mileage price some.

DOROTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
4.0

It seems that my card was charged 20 extra dollars instead of just 10. Other than that everything was fine. I would like my money put back on my card though.

Shandreka M. 
Clasificación:
5.0

The owners that assisted me where very polite people. I will definitely do business there again.

ALGINA S. 
Clasificación:
1.0

El cliente no dejó un comentario.

KYONNA H. 
Clasificación:
2.0

Very poor communication. And was over charged.

MICHAEL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

SAUL U. 
Clasificación:
3.0

I wasn't told that they wouldn't be open at 5 Pm when I was going to return the truck. I had called to ask a question and was told that I had to do the share info link. When it came time to do the shared link it kept telling me unauthorized/timed out - I tried for 30 mins!!! I called the phone number for the store as I could find one for uhaul to help me walk me through the issues of their site and left a message about not being allowed to complete the task. Not once did anyone call me and ask about it on Monday, instead I was billed for a convenience fee??? What convenience was this getting charged $20 for something that didn't work! This is poor customer service!!! I will try using another company all together.

LAURA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACINTA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

Very Professional and courteous. Thanks!

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYEL N. 
Clasificación:
3.0

The male supervisor is extremely rude.

JANETTE SHANET E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Very helpful customer service.

CHARLIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY W. 
Clasificación:
1.0

I wouldn't recommend this location to anyone because the staff was very rude and unprofessional. I normally give excellent reviews, but the staff was openly criticizing customers; stating that all customers are liars and cannot be trusted. I interrupted the conversation, and I said that "I am not a liar," but the man that was undeniably obnoxious, continued to exclaim that he hadn't met too many honest people.

gwendoyln J. 
Clasificación:
5.0

The manager was fabulous. He was personable and helpful. The process and experience were perfect; I wouldn't change anything.

Jerry T. 
Clasificación:
1.0

To be honest I had the worst experience ever at this location. I called today to see why my card was being charged over $89 and another $16. When I rented 15ft for $39.99 and only went 28 miles on 11-13-21.The lady who answered was rude and she hung up on me

Amoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tyneshea M. 
Clasificación:
5.0

Staff was very friendly.

VALLARIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
1.0

It was raining and the truck leaked water and my furniture got soaked. Also I had told the woman I booked the truck with I wanted 6 hours and she verbally told me I had it for 6 hours but then put 4 hours In my contract. I paid a total of 116.00 for a 6 hour rental which is ridiculous. She was very rude and disgusting human definitely not a place I will ever go to again. I would never recommend anyone to go there. The only saving grace was the gentleman who I believe owns the shop who cussed her out for being disrespectful to my mother and told her to shut her mouth and don't ever disrespect his customers. He really needs to get rid of her and that negative energy.

KAYLA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICARLOS B. 
Clasificación:
5.0

I had a very pleasant experience with Ms. Sonia and Mr. William. I was actually sent to this location after first going to store 783079. At store 783079 I was asked what I was searching for. I told the young lady I needed a 10 or 15 ft van and she said they didn't have any available and made a reservation for me to go across the street to Gordon W.C. Auto Repairs & Rentals LLC. So I left and went across the street. When I told Ms. Sonia that they sent me, she checked to see if they were in fact out of trucks. She was visibly upset because they didn't assist me instead they sent me across the street hoping to get commission when they could have just rented the truck that they had available. It was upsetting to know that after running around the city and going to the biggest uhaul store in Augusta that they would do their customer that way. So if they did that to me I'm very sure they do that all the time. I'm very appreciative for Ms. Sonia helping me and I will be going to her store in the future. ¡Gracias!

Charlyse G. 
Clasificación:
5.0

Staff was so friendly!

TENESHA O. 
Clasificación:
5.0

Nada

Willie C. 
Clasificación:
3.0

Truck was very dirty and hot because a part was mo

SHEILA P. 
Clasificación:
5.0

You did every thing great

phyllis J. 
Clasificación:
4.0

El cliente no dejó un comentario.

LeAnne L. 
Clasificación:
3.0

Very nasty manager 🤢., Very nice clerk..I will never do business with that location again and will tell my friend about the nasty manager's attitude. .

RAY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
3.0

the desk lady was GREAT , however it is WAYYYY TOO MANY STEPS TO RETURN THE TRUCK. THEY WANT PICTURES OF EVERYTHING ! Which inconvenienced me because I had already dropped the keys in the box for return.

KAYLA F. 
Clasificación:
5.0

These people were awesome, from the moment I stepped in the door, till I walked out after returning my rental. I wish you would have them to train other vendors

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen H. 
Clasificación:
1.0

I called first to ask if a trailer was available that would be big enough for a golf cart . I drove out of my way because other UHaul locations didn't even answer the phone . I hauled the trailer just to find out that a golf cart could not fit . Poor training of employees !

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald Y. 
Clasificación:
5.0

The personnel at the shop were very personable and helpful.

GERALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
5.0

Keep up the good work

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syenithia C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlsell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aftab M. 
Clasificación:
5.0

Sonia and William are good people and will help you find the right truck for the right job!!

Jose B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIUS K. 
Clasificación:
5.0

Very nice people to work with. Keep up the customer service. Friendly smiling faces.

MARTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar F. 
Clasificación:
3.0

Inform ur customers of the different tiers and return time, so they won't be charged for ur miscommunication, or failure to inform.

Tiffani J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judith D. 
Clasificación:
5.0

Willie us very professional and cool.

Marcellus J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LIZA F. 
Clasificación:
5.0

Love this place. This is the only place I go to rent my Uhaul vehicle. The people here are very helpful and make sure you get in and out in a reasonable amount of time.

Dorothy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurie R. 
Clasificación:
1.0

The customer service was TERRIBLE. They harassed me and accused me of STEALING a U-Haul because it wasn't turned in on the time that they wanted me to. On top of LYING and saying U-Haul will suspend my license which isn't true. They also LIED and said someone reserved the U-Haul just to get me to turn it in. I don't recommend them to anyone. Terrible

Lisa V. 
No se han enviado comentarios para esta ubicación.

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