Threatened to charge me $3000 for my rental return which was already approved of by the previous location. Was extreme rude on the phone, continuously spoke over me and accused me of lying. Charged my card without authorization for an additional $370. Will be disputing these charges.Jeremy R.
Trailer Rental & Towing in Atlanta, GA at U-Haul Moving & Storage at Piedmont
Atlanta, GA 30324
(Piedmont Road at I-85)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Almacenamiento de vehículos
- Almacenamiento para vinos
Alquileres locales para mudanzas de ida o en la ciudad en Atlanta, GA 30324
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Again, this was not the location I wanted. Uhaul made my pick up and drop-off experience absolutely miserable. I reserved a storage unit at a different location, once I got there and was ready to move in my stuff, I was told they only had a 5x5 available...I reserved a 10X13. I then had to be on hold with Uhaul for over 30 minutes before driving 20 minutes to a different storage unit. This unit was not a drive- up, had 4 other people moving in and out, which made the process take forever. People were rude and not willing to help.Mark S.
I was very pleased with the overall experience of that day. The truck was ready on time, clean and ready to go. The lady at the front was so personal and knows her job very well. She was kind to pull the truck around for us. She is so full of energy. Uhaul should be happy to have her on staff.KIMBERLY H.
Kiera, Was exceptional, and her smiling face made our dayJEFFREY T.
Was accused of stealing moving pads that were not included with the rental. She did speak to the rest of the staff and did resolve the issue.Jacob H.
I did not receive the items I ordered in my purchase to assist with my move (furniture dollys), the parking brake on the truck did not work which wasn't ideal, and the drop off process was a little painful. Truck itself drove fine and personnel at the store was very friendly. 3/5 stars IMO.Cody T.
Employees was very friendlyREGINALD R.
The store that I went to opened at 9 am. The woman that worked in the location I went to did not open the office until 9:20am. She did not say good morning. Had a clear attitude. When I did get the keys to my vehicle and was told where it was, I found out that that vehicle was not mine. We then had to locate my vehicle. By the time I was out of the facility with my van it was 9:40. I lost 40 minutes of the time that I paid for and received terrible service. I will not work with U-Haul again.JAZMINE D.
The extra $20 service charge when returning after hours was not explained. The requirement to use the same cell phone with the registered phone number when returning after hours was not explained. The frustrating time trying multiple times to check in the truck at 1am after a tiring day of moving could have been avoided. I tried to check in the truck after returning home and it appeared to work. After getting the service charge I called the location and the attempt to check in the truck from â€œtoo far awayâ€ was verified but the $20 was not refunded.Marshall S.
The woman at the front desk when we checked in was very knowledgeable and efficient. We had the keys in our hands in a matter of minutes.RICHARD V.
Person checking me in was somewhat rude both renting and returning. She definitely did not seem like she wanted to be working that day.DAVID B.
$36 dollars charged for unfolded furniture pads. Are these not cleaned between uses? Disgusting experience. Will use Penske for all future needs.JONATHAN E.
Staff was very helpful and professional.KEROL R.
great jobJarred J.
Mobile check-in was touted as a way to skip the line. Things that were not clear or mentioned outside of fine print were the # of steps to click through to get to the vehicle (including a backup contact or other means of verification) as well as still having to go into the building to obtain the key.CHARLES R.
The Young lady at the counter had excellent customer service and she explained everything to me very well. We need more employees like her in the work place. She was very eager to take care of my needs.Vanessa D.
The staff at this location are great. No improvement needed.CHAD K.
Great serviceAngelle R.
I rented a truck for 34 hours and was charged for 3 days. I was also charged a $20 fee for drop off. I asked the clerk what I needed to do when I dropped it off and did exactly as I was told! I called this location yesterday and explained that I was overcharged for the rental and Jesse greed with that but said I could not get my $20 back for the drop off fee - he said I did not complete the check in and I explained that I did exactly what I was told to do. He said he would have the manager - Trail - call me and she never did and I still have not received my refund! I want my $39.95 refunded or I will report U-Haul and I will also let everyone know NOT to use this location. I am a realtor in town and know a lot of people moving.CYNTHIA K.
Charged for something I know I didn't damage. Literally travel not even 5 miles and never went under anything to damage the top. That's why everyone should be walked around with. I would never looked at the top or even could see the top and I am 5'3....... absolutely the worst experience. I have rent 2 trucks in 1 week and this was the worst. I plan on contacting a lawyer for the stressful experience. How do I know the person before missed this damage from another renter.JODI J.
I had a reservation for Sunday, April 18. Apparently the Uhaul servers went down and I could not rent my reserved equipment. This was a super inconvenience because I had to be out of my apartment by monday and I still had to go to work monday. I was able to get a van on monday and very desperately move out before I was kicked out. I was surprised I still had to pay full price despite all of the unnecessary stress it took to make sure I had my stuff out. I also never got the furniture dolly I reserved. I had paid a team to also help move and lost money there. Overall I am very displeased with amount of stress I had to deal with. The icing on the cake was when i went to return the van after hours, the app didnt work and wouldnt let me set the location, so I couldnt officially return it and had to drive back to Uhaul the next morning.CHRISTOPHER Z.
Great location and great peopleFREDRICK R.
The person who helped me was great and efficient! Got us in and out and went over the paperwork in detail.Tiarra T.
Was greeted by a screaming woman telling me I can't drop off the uhaul trailer there. I didn't select the location, uhaul did. She didn't believe me until I showed her on my phone. After being very obnoxious she did let us drop it there. Extremely unprofessional to say the least! While traveling around our destination there were many other uhaul drop places much closer. Not sure why that one was chosen.Jeffrey W.