I would like to have known ahead of time that the equipment did not have cruise control (sad) and did have a backup camera (happy). Otherwise, everything was as expected.KURT S.
Trailer Rental & Towing in Atlanta, GA at Space Shop Self Storage 14th Street
(Distribuidor de U-Haul del vecindario)
Atlanta, GA 30318
Services at this Location:
- Lun.: 10 a. m. - 5 p. m.
- Mar.: 12 p. m. - 5 p. m.
- Mié. - sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
- 5/31/2021: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Atlanta, GA 30318
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was dirty. It had a check engine light on and empty gas tank. Long wait lines, and they updated my account the night before I was meant to pick it up and it doubled the cost. Now I'm dealing with uhaul customer service to get a refund..Casey M.
The equipment i rented 1 week ahead of time was not available. I had to go find dollies and furniture pads the day of my move in because my reservation was not held up by U-haul. Not good service by U-haul.Caleb H.
The box area of the truck had to be swept before we could start loading. Must have been overlooked.Elizabeth N.
Short in staff, took a long time, and once I got my Uhal they didn't have the 2 dolly I reserved so I had to personally buy one because I NEEDED IT.Leslie F.
Explain to the customer what is going to happen on their phone when they do the walk-around. Slick system, liked it, but had to work through it by myself.JAMES M.
When I arrived there were already 5 people waiting at the door because there was only one employee there manning both Uhaul and the storage units. It's was very frustrating to have to wait 30 minutes on a reservation that I made the night before. The location also couldn't find my reservation even though I showed them the email confirmation and everything. The location needs to be better staffed. And Uhaul needs to make sure their reservation services are accessible to themMONICA P.
The guy working was rude and very short . No customer service skills . He seem bothered . Also I booked a dolly and when I got there he said there wasn't any available . Wouldn't use uhaul again .LUIS C.
Reserved a furniture dolly, which was unavailable when I arrived to pick up the truck. A notification ahead of time would have been useful.Louis E.
For people who have moving equipment rented (like furniture dollys) PLEASE PLEASE PLEASE PLEASE PLEASE CHECK IF THEY ARE ACTUALLY AVAILABLE PRIOR TO CUSTOMER COMING TO STORE!!!!!! It is extremely frustrating and baffling to make a reservation weeks in advance only to be told when picking up your rental truck that moving equipment you reserved is not available. And no, "go to another UHAUL" is not an acceptable response. Typically people who pick up their trucks are moving immediately, we do not have time to stroll around town in a huge ass truck just to pick up a moving dolly that you failed to mention was in stock. This would literally take minutes a day to verify the stock and contact the people who have made reservation in the next few days. This isn't the only time I've had an experience like this, I will not be using UHAUL again.RICARDO R.
Truck was dirty when I picked it up which I put in my pickup checklist/ interview thing then they charged me to clean it!!LAWAINE Y.
There was no dolly that we purchased previously to help so we had to take multiple trips. Sales clerk was polite and helpful.DANA M.
Great job!ROBERT W.
The lady working this facility was very efficient and super friendly!GREGORY P.
Erika was wonderful to work with. She made the process so easy! Would definitely return.Kristy G.
Had a paid in full, e-checked in reservation, reconfirmed 4x, 2 weeks in advance of cross country trip and they DID NOT HAVE THE TRUCK on pickup day. no warning. they just did not care at all. Then they over charged us for renting a van to get to a different location, 23 miles, 2 hour rental, FOR $678. bucks to pickup an acceptable replacement truck. really. uhaul. never again. No concern, no care, this must happen at uhaul all the time. not cool.STEVE H.
Aside from the truck, none of my reserved accessories were there: cart, furniture cart, or furniture pads. We lost an hour to buy these items from a store as these are necessary for a move. When calling the store, I kept being put on hold to where it was easier to just show up to talk with someone.MICHELLE C.
After I arrived I was told that the vehicle I reserved was not available and had to take a different size vehicle that did not fit my purpose. The staff did not care much about my concern. The vehicle I received was not well maintained, making a strange noise while driving and some external parts started falling apart.Daniel L.
The check engine light was on and the low oil light came on while I was driving. This should not be a concern for customers who rent your product. The rental products should be inspected and made rental ready prior to use.CHAUNCEY J.
The dolly, flat bed and blankets were not available as ordered in advance. Found out when I picked the truck up and was told I could call other locations to find these items.Carlos R.
Young lady assist me on yesterday almost customer service.ARCRISIUS W.
The property manager Cory Forest is the rudest and most obnoxious person ever. He doesn't possess customer service skills nor clarity of just simple questions. To ask him a question he instantly got irritated. Working in Customer Service myself I could have somewhat understood if I was being difficult but no it's was just him. Just to think a few of my friends suggested that I didn't even go there and now I understand why. I WILL NEVER RECOMMEND THIS PLACE TO ANYONE.TENORISS P.
The unit was dirty. Had it less than two hours drove 15 miles and at 3:45pm the office was closed for the second time to attempt to check in!!! Finally used the drop box during office hours. The app did not provide a confirmation! Horrible!!! Check your security tape to confirm! There were many customers stuck outside!!!ERICA J.
Say, I would have been willing to take, me the customer to the truck, rather than saying it's in the middle of these rucks. Do you not get in the wrong truck number because it's on your keychain.Adam P.
Friendly service, quick and easy pick-up and drop-off of the rental truck.ROBERT S.