Somebody used my email to secure a van. I had nothing to do with the transaction. I tried talking to customer service. They didnt have a remedy. Overall it was a pretty lousy experience and I wasn't involved.
Alquiler de remolques y remolcado en Apple Valley, MN en U-Haul Moving & Storage of Apple Valley
¿Te mudas de o a Apple Valley, MN? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Apple Valley, MN 55124 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Apple Valley, MN
Remolques de carga
Los remolques de carga en Apple Valley, MN son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Apple Valley!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Apple Valley, MN 55124. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Apple Valley proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Apple Valley, MN y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Apple Valley, MN en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
For the average move, Uhaul is great. And I'd highly recommend Steph and her crew over at Apple Valley. However, as a corporate account holder, I would say my experience is rather lacking. There is almost always an issue every single time we book (on avg. 1x per week) which is starting to wear on me. I don't know if this is an AV location issue or a corporate issue.
I would start by saying fire Bob. I am taking the time to review this location because I believe this is a great opportunity to have you guys make some changes. I arrived at that location at around 1 pm the first person I felt with was nice and professional. I left and picked up what I needed to pick up. I returned the truck at around 4 pm. As soon as I walked in the store, it smelled heavily like weed. I didn't make a big fuss about it, I waited in line and then I was greeted terribly and unprofessionally by bob, he yelled at me from across the room and said â€œ what you needâ€ in a very annoyed tone. I didn't think he was talking to me when suddenly he yelled again and said â€œhey you, what you needâ€ I then caught up that he was talking to me and I said that I was returning the truck. He rudely ordered, not asked; that I move the truck from where I parked it. I told him that I returned it where I had found it and he once again ordered me to park it around the corner. I didn't appreciate his tone and quite honestly I let him have it for the way that he had acted and the way he carried himself. I also made him aware that I could tell that he was high and that it was easy to tell, I told him that it was easy to smell. I apologized to the other customer that was present at the time because she had to hear the exchange between your employee and I. She said that she could smell the weed as well and that her husband actually had to leave because the smell was making him sick. This is UNACCEPTABLE. This SHOULD NOT HAPPEN. I am very disappointed with my experience at this store.
The guy who helped me was just so rude and disrespectful.
This location has always been great for me.
Everything good, good service thank you.
Employee not wearing mask. Customers also not wearing masks and not asked to put one on. Also reporting to state. I am in a high risk group and have necessary contact with family with heart conditions. If I had a different option to rent the equipment I needed I would have left. The truck I was given was very rough. Garbage behind driver seat, front end/tie rod seemed all mushy when driving and would wonder in my lane. Defiantly not a great experience. Especially given road conditions in minnesota after a snow storm.
Employee not wearing mask. Customers also not wearing masks and not asked to put one on. Also reporting to state. I am in a high risk group and have necessary contact with family with heart conditions. If I had a different option to rent the equipment I needed I would have left.
price was everything, and yall did awsome. local rental was very reasonable. dolly and large appliance dolly rates were well priced. i did notice yalls one ways are a bit steep. may want to look into possibly lowering one ways and see how much more business increases with that vs the cost of the rental sitting ideal. just saying. i move every year so message or call for any further comments or suggestions 361-660-6441 Diego
Empoyee was not well informed about the check out process, so was slow. Otherwise it was good.
Price was a big concern
The in person experience was much better than trying to use the app. I had the username and password written down and I was never able to re-access the application. Even with going through the application password recovery process.
Maybe you guys should inform people that if they are even minutes late to return the equipment they will be charged for another full day of rental, also tell people to have that even if they did not request equipment such as dollies, if it's in the truck they will still be charged for it.
I wish I could remember the name of the young man that helped me. He did such an amazing job helping me get my car checked to verify that I could pull a trailer. Unfortunately, I had a blown fuse we could not get to, but the length he went to in order to help me was amazing. Great customer service, and a very kind, intelligent, and helpful individual. He should be commended fir how he represents the site and the company.
Customer service was outstanding both picking up & dropping off.
The Apple Valley MN U-Haul staff, location, storage options are immeasurable. I was so extremely satisfied with everything I've done with them. Highly recommend them!
Everyone was very friendly and helpful. Thank you.
Very friendly customer service, the place was clean, organized. contract was is easy to understand, they explained that it to the renter. open to any questions u may have.
I have rented many times before and never had an issue. This time was upsetting. I had rented a trailer for a one way trip. I made the reservation in the store maybe a month prior. To start off I asked if I could pick it up 7am. Neither the employee or the manager said anything different. I tried to call the store back after I left when I found out UHaul doesn't open until 9am. I got into the Uhaul system-I requested the manager call me back then never heard anything back. 2 days before I was to pick up the trailer(I'm going to my step dad's funeral)-I called to make sure trailer was available. They kept insisting I would need to wait until the next day to hear about it. I was working a double the next day and knew I wouldn't have a chance to call then. Finally I find out there is no trailer-possibly there would be one in Mankato but none available in the Twin Cities. And this was no big deal to Uhaul. I asked if I could rent the trailer as a round trip. I was told Uhaul called the Apple Valley location and they declined this. I kept calling back until I reached the Apple Valley location and they rearranged some things and I was able to rent trailer for a round trip. The amount of phone calls and the level of frustration was ridiculous and unnecessary.
You guys were flexible on an earlier pickup time which was really helpful as I was in the area early so I appreciated that.
my rental reservation at Bloomington MN store was not ready. I had to wait 8 customers in line and there was only one person working who was trying to do a good job for everyone. After waiting 40+ minutes she could not get the customer who was late bringing in the unit I needed to respond so she called several Uhaul stores and found the unit I needed at Apple Valley.
Good customer service.
Very friendly staff
No smoking policy in your vehicle