App check in process likely takes twice as long as in person assistanceDavid R.
Trailer Rental & Towing in Apex, NC at Dutchman Creek Self Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Apex, NC 27539
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Easy rental and return!Bradley J.
Best people in the business.MARIO D.
Two employees in the small room did not wear masks and when I entered wearing a mask, they encouraged me not to. They also said I could drop my Uhaul off at any location in Asheville. When I did drop it off and called Uhaul to let them know, they told me that was incorrect and they charged me for an extra day. (even though I dropped it off on time and the woman on the phone, helping me with my return said it was not my fault)James H.
Your pre-registration is a joke. When I have to enter so much info once I get there. There should be more warnings about how long the pick up process will take.Brendan T.
Staff was very friendly.PHILIP R.
The truck was fine. The process is awful. It asks the renter to go through several steps - some involve taking and uploading pictures. If something goes wrong, it forgets everything and you have to start again. On pickup it happened twice - right at the end. On return it happened again. Each time with a different error reported. In the rain, both times. Took 23 minutes to pick-up and 20 to return. This was very frustrating and has left a bad taste.Gordon Y.
Tori went above and beyond in helping me. Will rent again.Keenan D.
My 15 truck was not there and was never warned it would not be there. Customer service said it was in Washington DC. I needed a 15 truck and could move all my long items last night. It took 20 minutes to talk to customer service. This is the second time this happened this week with U-Haul. I respectively request a refund. Call me at 919-600-9061 to discuss. Thank youBrian R.
Rented at 6:30 touch less and nobody there to get truck. Had to call, wait 20 minutes to find another truck. Nobody called me or cares Call me tonight at 919-600-9061 to discuss No refundBrian R.
Other sign above drop boxkimberly K.
Add a drop box to the location. I dropped the keys in the mail slot because there wasn't a secure drop box on site I could find per the instructions.William A.
They confirmed my truck at one location! The day of, I was advise the truck wasn't available! So they sent me to another location a couple mileages away! I received the truck with muddy floor boards! Once I returned the truck back and tired to report dirty trucks inside, they charged me a $25 cleaning fee!Morris B.
Vehicle was filthy. Covered in mud on the inside. Truck worked well enough, driver door is a bit sticky.Peter D.
Your app process sucks!Jared W.
Excellent service and customer care. Thank you!Hartaj S.
Dutchman Creek was a great facility and they were very friendly during rental processShaunt K.
Nothing everything was satisfactoryLARRY R.
The person who checked me in seem to be having a rough day. She didn't want to give me a final receipt or inspect the truck while I was there. She also insisted I already had a receipt via e-mail. She did make me a copy of the paperwork I had in the truck although she said it was unnecessary. When I did get an e-mail receipt later in the day it was for $0.00. I'm glad I made sure to get a copy of the paperwork.Irving T.
Perfect customer serviceAli S.
Kim always goes above and beyond with customer service. U-Haul is fortunate to have her as a representative.JERRY H.
Excellent customer service. Thank you.Richard W.
Excellent customer service! Kim processed paper work thoroughly explaining everything- extremely pleasant and professional! Gentleman from uhaul backer the truck out and had it warming for me, ready to roll! Thank you!deborah D.
Great service. Super friendly staff.NICHOLAS G.