Keep up the good work I am proudMARSHALL EUGENE B.
Trailer Rental & Towing in Ann Arbor, MI at U-Haul Moving & Storage of Ann Arbor
Ann Arbor, MI 48108
(S Of I-94)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Ann Arbor, MI 48108
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
NoneTHOMAS ALAN W.
The truck itself was fine. The checkout experience was awful. I first tried checking the truck out using the online self-checkout procedure, but the barcode next to the door wouldn't work. I went inside to check out manually, and it turned out the man behind the desk had just given away my truck to the previous customers. Thankfully he was able to catch them before they left and reset things. But the process of reentering things in the system took what seemed like 10-15m. Then he overcharged me $100 (they lost that I'd been given a free upgrade from a 15' to a 20' truck because the website had mismanaged their stock earlier), so they had to redo it in the system again to get it right. Thankfully, they were willing to reset it properly (I had the email reservation proof of the proper price). Then they seemed to have lost the combination to open the keys box to get the second truck for the other customers, and I had to wait while they handled that.. In the end, my 8:30am reservation had me leaving there with the truck at 9:30am, and I was half an hour late to my pickup appointment with the truck. Also, the mileage on the truck was .3 miles higher than what was registered in the system as the starting odometer number. Not a big deal, but when doing the online checkout review where I take pictures and update the starting mileage, the web portal would just hang and not do anything (my internet connection was good though). So I wasn't able to do the online checkout review, and then the link expired. Overall, several different elements of the rental process that just were not working properly, from the website to the local computer system to the keys box to the staff. Not a great experience. Still, once I had the truck, it worked very well. No complaints after that.BRYAN S.
excellent product and customer service. Service was great from the first time i walked into the store to dropping off the truck.Henrygeorge F.
I rated it average because it was not where I wanted to pick it up when I booked online which was 25 miles out of my way. Facility where I picked it was good though. Except filthy windshield inside, hard to see in the sun.Robert M.
I misplaced my EarPods and she took time to walk with me all the way to the truck and look for it. Even decided to put my name aside in case, they are found. always helpful staff at this location . Thank youMuhammad M.
Fast and courteous thank youTRACY ALLEN P.
The after-hours drop off was incredibly frustrating. Firstly, it was difficult to log into my account, as the "forgot my password" feature was not working all day. And the photo taking portion of the drop off on my web browser kept crashing. Admittedly, my phone is older. But it seemed very unstable nonetheless. It took at least 20 mins to get through what I had assumed would be a simple process.DANIEL JAMES R.
Excellent. Well lit, maintained and the directions were clear and concise.Andrew C.
Really impressivePaul H.
There was only two people working and I had to wait 20+ Minutes to turn in the uhaul. One man told me he would be right with me and then after waiting I walked inside and there was only one person working. He said â€œthe other guy left.â€ I am baffled he couldn't simply help check my truck in before leaving.Jordan H.
Allowing customers to smoke while driving and stink up your rented moving vans is unacceptable in 2021! My son and I spent 17 hours driving across the country in a cab that smelled like an ash tray. Furthermore the ash tray, which had debris in it, fell on my computer bag which was sitting on the floor in front of the middle seat. Enjoyed getting cigarette debris off my bag. Also, had a new person helping me who was clearly still learning. It took nearly an hour to pick up my equipment. This was a valuable hour that I needed to pack as I had to return after loading to get the auto carrier. When I returned to get the auto carrier, there was a line, and only one person working at the 3 service desks. One person being assisted took nearly 15 minutes. I know others were working as I saw them. Can't another employee help at one of the other service desks to move the line along? Didn't get the auto transport trailer that I reserved weeks in advance and didn't get the truck at the location that I reserved several weeks ago. Why reserve if you aren't going to deliver? Customers make plans around their reservations. Overall, expected better for $1100.RICHARD JOSEPH S.
So quick, easy, and affordable! Thanks for the great equipment and service.EVELYN ANNE S.
They were perfect. The drop-off took less than 5 minutes and was very personable.Curtis E.
Made it simple.RICHARD N J.
The guy who helped put the trailer on my vehicle was very unpleasant. Everyone else I dealt with though was very goodJEFFREY RICHARD G.
Faster service, Overall I had a 99 % good experience.PAMELA ESTHER P.
Things were very fast and seamless. Good job!Richard H.
I was never informed about the drop off fee. I don't know how to challenge that and if that's possible I would like to do so thank youSCOTT ADAM A.
My reservation was not ready. I was cool with waiting then they said id have to take a bigger truck and then they suggested straps that did not work and my motorcycle fell.HEATHER MARIA F.
Have used this location many times and have yet tobe disapointedJOHN DURWARD M.
Need to tell customers that they have to refill trucks or they will be charged an exorbitant fee. Same rip-off policy that car rentals used to have.James D.
I was literally there less than 5 minutes. The gentleman met me immediately, unhooked my trailer and off I went. Receipt was e-mailed and couldn't have asked for a more efficient drop off.Robert C.