Customer did not leave a comment.
Sheila Gonczy
Customer Reviews for Zisser Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was very helpful!
Scott ToddFriendly staff and quick service. Will definitely use this location for future needs.
John VrabelFriendly Staff and excellent equipment. Fast check in and return.
Robert MayberryThe manager here was awesome and quick. We were diverted from our original pick up point and sent here without being notified they closed at 12. We arrived 15 minutes late and he still helped us get a trailer so we could move into our apartment. It was the only thing that went our way that day. The gentleman who helped us really lifted the spirits of our whole family. I highly recommend that he get recognition for going out of his way with extraordinary customer service.
John InglesIt was the perfect experience. That is why I'm a repeat customer. Zisser and the staff are amazing!
tiffany gogginsSame comment
Glenn CheekI went 8 miles and they charge me 2 gallons of fuel ??!! How the hell that makes sense. I use u haul all the time and never charged me fuel for 8 to 10 miles. Ridiculous
Mouad BekkaEverything was ready to hook up and go. No problems
Eddie CallahanEveryone at Zisser was very nice and respectful. I would definitely use you guys again. Very cleans and friendly. Thanks. Angie
Angie Orfalways rent from them. very helpful
Brian AhrensEverything went as planned
Keith Gittingervehicle was a bit dirty in hard to see places...under and behind seats and a little trash in compartments on front doors from previous people, nothing terrible but overall great
Paul D WelchAlways rent from Zisser
Brian AhrensSomeone didn’t clean truck, but that was ok. I used the moving blankets that were left by previous renter. There was also left over moving dollies that I left in the truck.
Jan DavisVery friendly and helpful can't think of anything they can improve
BETTY JONESNo suggestions, we just dropped the truck off and let them know that we did. No contact with anyone, just a call to let them know we dropped it off.
Charles RandallTrailer needed sweeping on pickup. Staff told me to bring back on monday but facility was closed and dropoffs not possible. Left outside of gate.
Arlen HallAlways rent from them-very helpful
Brian AhrensStaff was great. System was down but they worked it out so we could be on our way before and after. Van was great. This is my second time renting a van for a short move <4hrs. Last time I rented from Home Depot in Chesterfield. They don't have any at Wentzville Home Depot but saw this in Google search. MUCH better deal. Will use this location again and recommend highly to friends and family.
Regina PoeI booked this Uhaul for my mom to move my things to my apartment while I’m out of the country. I specifically booked this Uhaul for 8 hours. And come to my surprise when I mother went to pick the uhaul up, they informed her that she would only be able to use it for 3 hours because they close at 1pm. Excuse me? 3 hours to move everything I own into another apartment? The fact that there’s an option for time slots while booking and uhaul not delivering what is promised is disappointing and frustrating. I will not be recommending this location to anyone.
Tabatha YeitzGot in and out quick when picking up and dropping back off. Very happy!
Brendon ChildersEmployees were outstanding with customer service
Brian KammeierBe sure to call the location staff! It turned out that they closed at 1:00 pm on Saturdays and DO NOT accept returns after hours. The website allowed me to reserve the truck for 6 hours on Saturday starting at 10:00 am. And we received text messages from U-Haul offering after-hour dropoff. Luckily we were home on Monday morning to return the truck. If the staff at that location would have called us when they received the reservation we could have started much earlier on Saturday and would have been finished by 1:00 pm.
Wendy TroxelCould not compare pricing in app.
Brian MoodyOverall great experience!
Sean MassieWas surprised to see the $40 charge for insurance. I was not made aware of this fee. Additionally, $40 is too much for 1 or 2 days of insurance. $10 would be much more reasonable.
Larry LawsonLower the rental rates......you pay a flat rate rental fee for equipment, fill gas tank for what was used.......and then this "per mile" fee that is more than the equipment fee and fuel price combined. Had the equipment for less than 3 hours and paid close to $100 for the rental. Too much.
JILL BRANDONThe guys at this location are just great, and they always are attentive and have the equipment ready when you get there
Therese LewisThis Uhaul location had truck ready for me at 9 am this morning, when the truck in was not tall enough to haul the sliding glass door Zieser uhaul got me into a bigger talker fceukijt truck and on my way to deliver the sliding door
Brad ThomasReservation from 8-2. As I was picking up the truck, I was told they close the gate at 1. So, no after hour drop off. I ordered 2 Dollie’s. I received none. I ordered 5 bags of covers. I received 2.
Bill DerringtonHave ordered items, like moving pads, on hand or notify the customer before the customer has to find out for themselves during pick-up inspection.
Kenton VondersaarI called after business hours to see if anyone was around. My phone call was answered and he allowed me to return the truck. Great customer service.
Kenneth HachmeisterGreat experience.
Bill KlaesJames rocked!
Britt ParkPlease check the lights every time. Preferably in a location where the sun doesn't hinder.
ronalynn fowlerLOTS OF CHATING WITH PEOPLE WHILE I SAT AND WAITED. BUT OVERALL SERVICE WAS VERY GOOD
Charles SwansonA lot of confusion. Did not have the # of furniture pads I ordered 3 weeks in advance. Gentleman that ran place acted as if he could care less.
Timothy StancilZisser has always been my go to place since moving to Wentzville. Always courteous and trustworthy.
john donnelliit would be of some comfort to have more than 1 key and/or a remote key with buttons
Paul David WelchStaff friendly, trailer clean, chains hooked properly
Joshua HallGood experience. Thanks!
aurther beinhornThe guys let me in early to get everything done and get me on my way. They were super helpful and I would recommend them to anyone!
Garry GrahamNo improvement needed!
rich littleNice people
Jeffrey Shaw