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Michael R
Customer Reviews for United RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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We got excellent customer service from this location!
Linda GCustomer service personal was very helpful and knowledgeable I would rent at this location again.
Stephanie LWas given a truck with no gas when they said it was a quarter tank and then afterwards overcharge for mileage by over 80 miles. Location looks like a dump and bad customer service
LEO KI showed up right as the were closing and the operator was kind enough to open the gate backup so I could return the uhaul thank you
Stephen HThe van seemed well maintained, but there were some things left behind by renters before me. It didn't hinder what I needed the van for though.
GAO XWorker there very rude.
David CAttnedantyt was professional and available to process my rental quickly. The yard while not a park and the pick up wasn't clean, it was appropriate for it's use and mechanically excellent.
RICHARD GGreat service
WILLIAM RVery horrible customer service and didn’t get refunded the money I put into the gas tank I was told it was on full but when I checked it was half a tank I put that it was full and never got my money back or discounted he had a very poor attitude treated me horribly
GABRIELA GSandeep bajwa 👍
SANDEEP SBetter customer service at location.
ELIZABETH RMaking sure the customer service rep was more friendly and polite. And I was suppose to be refunded back some money and never did…was fully charged.
LEE PGood customer service. Prompt hookup.
HYLTON HQuick with there check ins
CARLOS GVery kind person I definitely recommend on this location
VARINDER SI went to pick up & drop off in Fresno the guys who work there were very nice! Wished U-Haul didn't change the pick up location in a last minute..
MARI GThis location was very convenient. The gentleman in charge helped me select a truck, made sure it was in good working order and had enough gas for me to do what I needed to do. Unfortunately, I had to request an extension on the rental and he took care of that for me. The next day I turned the truck in and he came out to great me, check everything over, and sent me on my way.
MARICELLA DThe check engine light was on, when driving the truck was struggling to shift gears, truck needs to be maintenance fully smelled like cigarettes. Customer service is good but U-Haul truck needs a lot of work.
NICOLE BBad customer service, smelled like smoke in office, truck filthy, I will never rent from this Location again.
Daniel GGreat customer service!
HELEN BWill rent from you again thank you guys. Appreciate your help.
MICHAEL AOutstanding very pleased.
PHILLIP CCustomer service rep in office mighty want to smile and be friendly, maybe a smile. Truck was dirty with check engine light on. I drove 13 miles exact but got charged for 14 miles exact.
jimmy sTrailer was dirty. I had to clean before loading.
Pilar NTo have fuel in it It was almost on empty
Harry CMore gas in vehicle
Harry CGREAT location, never a line, lots of equipment. No hassle process.
CINDY OLocation owner is professional, friendly, and makes the check out process quick. For a professional mover, speedy checkout saves me money, time, my sanity.
Daren FWe were forced to go an hour out of the way and pay additional mileage because the reservation system is useless. It is not fair to us to have to pay additional mileage due to someone outside of our control and our choices.
Adrianna GGuys running the place were great!
Lance CI think everything was fine and I can't think of anything to improve
Delia GThere was no gas in the u-haul upon arrival. Returning process was awful. Location closed two hours early, the app was slow & not working properly. Overall I don't think I'll be renting from u-haul again.
Alexis MQualty very poor
sukia dAssociate was helpful and friendly. Rental was fast and price reasonable.
Teresa RAwesome personal easy an quick experience would definitely recommend to others and I'll be going back for further needs
MICHAEL HWe appreciated Ken's knowledgeable handling of our transaction. We would use this facility any time, and recommend it to any one needing one of these great trucks.
David CEveryone involved did a great job, l will recommend them to use this location for their moving and business needs, thank you
Steven SThe truck given to me was dirty and sticky. It smelled like empty recycling cans had been stored there for a long period of time.
Isamar CGreat talkative guy
lisa rThe operator was very helpful
Jim GMan working is also great
Ronald HThe staff was friendly and helpful, but some of the policies changed because the neighborhood the location is in is prone to theft. We were planning to do an after-hours drop off but it wasn't an option. I also had to fill up the truck before using it because the gas had been stolen overnight. These are definitely downsides to the location even though the physical location was convenient.
Sheri MThe guy who represents U-Haul & does the rentals was very nice and had great service. Made everything go simple and easy as it should be. I appreciate my rental today and glad to know of the blythe location!
dESIREE TEvery time I been there it’s been nice customer service I appreciate that.
Hortencia DJust very dead , not upbeat at all not customer friendly , but then again it’s just a return .
Raymundo DIt was all good! 👍
Fred DExcellent customer service always a cool gentleman stress free on everything we need will keep coming back and refer to everyone too 😎🫶🏻
Denise RIn and out was great customer service had no issues
Bobby BThis is consistently a good experience which is rare with UHaul. Good customer service, no long waits.
RICHARD P