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April D.
Customer Reviews for United RV Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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They are a bit tucked away in an industrial area but this has been very handy over the years. Ken who runs the location is a one man show and has always treated me right.
Charles A.Get new employee, Kenny Frisby assaulted my son for using the restroom, then shoved me when I tried to stop him, punched my car and dented it and punched my son in the face while he was sitting in my car trying to start it. The man is a complete lunatic. His whole general attitude is hostile. Don't go there.
Teresa Z.Nothing. Excellent as it is.
James T.Extraordinario servicio al cliente
Gregory S.Customer service was poor. SafeMove was added onto my rental after explaining that I did not want the SafeMove coverage. The location was closed among my arrival, without any communication of the location closing early.
Makayla M.Kenny was outstanding. Went out of his way to help me. Will definitely be back to this location again.
Heather S.United RV Storage always has great customer service!
Gary H.Customer service was very professional
Mark D.The yard is very small and tight. But the gentlemen who assisted me were helpful and professional.
Kellie C.Excellent service !!! / No Problems !!!
DAvid B.Put the name, address. Phone number in yellow pages
farrell H.Thanks for all the help, Great support at this location.
Charles L.Extraordinario servicio al cliente
Gregory S.Excellent customer service…
Sarah T.Turn in equipment after hours. The contact person for after hours turn i was very helpful
MANUELITO S.Things could've been better. Thank you
Joe W.Gentlemen was fast and efficient making drop off easy.
HECTOR L.I picked it up from the shields mini Mart. They NEVER dispatched the truck. They gave me the keys and the money so when I got to this location, they would not let me take the truck. Took HOURS of back and forth trying to straighten the situation out. Field Manager had to come out. They were very helpful and patient with this situation.
Iralifsa R.The staff was great
halley C.equipment was not clean and very old with 120k miles cost me alot money in gas
Mohit K.Fantastic customer service skills but couldn't reach anyone by phone.
Heather B.The counter person was super nice and answered all our questions. Great guy, Great Job!!
Sam R.Ken is friendly and helpful
Theresa B.I had a great experience renting from here!! The representative at the counter was awesome, I wish I'd gotten his name so he could be properly acknowledged. I'll rent from here again because of his charming personality.
Deborah W.The quickest pick up and delivery of a trailer in my numerous rentals with U-haul. About 4 minutes to pick up and 2 minutes to return. Fantastic
Rick D.Exit was a bit tight for a large truck or an inexperience trailer handler
Loren G.Easy drop off
Melanie G.They guys are awesome and always super helpful
Bryan L.I reserved an appliance dolly and there wasn't one when I picked it up. Not sure if I was still charged for it or not because I didn't receive and itemized receipt. They sent me to a different location when I mapped out a Clovis, CA pick to stay under the mileage but was sent 10 miles away at this location.
Paseuth E.Tried to return trailer I rented. This location closed 5 hrs early and had a sign saying no overnight parking. I used a friends truck and this turned into a nightmare situation. I was also initially charged an extra day but called to have this corrected as the location closed early.
Andrew S.Nada
Scott W.Staff was very respectful and helpful I 100% recommend this location, truck I rented was a 26' truck very clean and the air conditioning worked real good....ðŸ‘💯
richard C.Maybe rent 5 times in 1 no. Get sixth free!
Greg S.Great customer service. Thanks for getting me in and out quickly on a stressful day...
Gregory S.The gentleman who was working on the office on June 18th was rude and sighed as if I was an inconvenience to him. It wasn't until I started making small conversation that he attempted to be friendly. I understand it's hot but he could of attempted to be a tad nicer.
Andy R.Fold down bumper was slightly bent and difficult to move. Not visibly damaged, just didn't easily clear the frame.
Lori S.fast and efficient I was very happy with the experience
Lawrence I.Great customer service and super fast. Thanks!
Elmer V.Courteous and friendly
YVONNE R.Man that helped us was terrific. Great service and so nice to talk with and was friendly.
roy S.No issues with the truck. In and out quickly. Staff efficient and friendly. Reasonable price.
Joseph A.Kenny was flexible with our changes to return time and very helpful. He has a great knowledge of the equipment and when I went to return the van the process was smooth and quick. We will be back.
HUNTER C.Make sure you have your contacts ready when you are renting.
Ken C.wash the windshields
Dorelle S.N/C
richard M.Bueno
Gagandeep S.Awesome job
Joseph T.Great location. Both guys that work there are very friendly. Had me in and out in 5 minutes.
Gregory S.My driver picked up the vehicle from U-Haul he called me when he was talking to your employer I cannot believe what I was hearing he was overly rude he was talking very loud to my driver this is the second time I went through this that they did not want to take my credit card over the phone instead of explaining why they cannot take it over the phone he was rude disrespected my driver in front of other customers I know that you guys record all calls he should not be dealing with customers he should be working in a prison somewhere I do know some of your workers has a bias problem with different races I know that for a fact. Thank you I still will use U-Haul but please do not let a couple of bad apples drag the good name of U-Haul Down I work for U-Haul 15 years ago not always know that U-Haul is one of the greatest companies in the United States I just hope you screen your employees lot better before hiring them what I learned from you all customer service keep the lights on thank you again. Terry Sims
TERRY S.n/a
Lynn S.I was very satisfied with the service!
Fred D.Lot small
Frances M.