Comentarios de los clientes para U-Haul Storage of Rogue Valley

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Rogue Valley

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

DENNIS B.
Clasificación:

El cliente no dejó un comentario.

Tony C.
Clasificación:

El cliente no dejó un comentario.

JERRY S.
Clasificación:

Have better attendant service

luke S.
Clasificación:

I walked to the location to rent a truck. When I walked in and approached the counter I told the lady I wanted to rent a truck. She asked me if I had a reservation and I said no. She then told me I could not rent because every truck on the lot was reserved. I left and setup a reservation online and then approached the counter again. The lady denied me again and told me my reservation didn't matter because they didn't have any trucks available. I then downloaded the app and did everything through that while waiting outside. Once finished it told me to go inside for a key. I approached the counter and asked for the key and showed the rep the truck number from the app. He gave me the key meanwhile the lady rep glared at me the entire time. I used the rented truck for an hour and then pulled into the uhal return spot and waited for almost 15 minutes but nobody came out to return my rental. I decided to return it though the app and finished that and went inside to drop off the keys. The lady from earlier was still there and demanded that I tell her where the truck was parked and that I was required to put the truck in the return line. I told the lady I took a picture of where it was parked and submitted on the app. She again demanded to know where it was. At this point I asked the lady why she has been so rude to me over renting and returning a truck and told her to look online as I followed the app. I didn't get the reps name but she was older, short, blonde, and very rude. She shouldn't be in customer service and clearly didn't want to do her job. Uhual must lose a lot of business because she is lazy. Worst experience at a Uhaul I've ever had.

brandon M.
Clasificación:

I don't see anything that could be improved everything was fast efficient and affordable

Michael R.
Clasificación:

When I dropped off my rental they were just rude would appreciate a little more customer niceness

SHERRY P.
Clasificación:

El cliente no dejó un comentario.

Rudy A.
Clasificación:

The truck smelled of pot in the cab and in the truck container. It stick to my furniture and my kids stuff also the clothing, I had to wash everything. It was so bad that my kids wouldn't allow the young children in the truck.. I have spoken to U-Haul twice about the incident and I have not herd anything back. I am going to follow-up on this and demand a refund for the extra work I had to do with the sanitation cleaning of all my furniture, clothing and personal belongings. I am also going to put this on Angie's List of places not to go to.

Randal N.
Clasificación:

I mistakenly went first to a location on Crater Lake highway. While the person was polite and helpful, they were not masked. I suspect these are independently owned franchises but they do reflect on your company and thought you'd like to know.

Carl C.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

Nothing the customers service was amazing

Rjay M.
Clasificación:

After hours drop off location needs to be revamped. I couldn't drop off after hours because of issues with my phone not able to send my current location. Couldn't return it until the next day. There needs to be a better way to do drop off rentals just like how rental cars are where you literally all you do is drop the keys off and they take care of the rest. This will improve your business.

JAMES VON M.
Clasificación:

El cliente no dejó un comentario.

BRUCE ALLEN M.
Clasificación:

Good equipment, clean location, great staff. Can't get much better than that.

ANTHONY R.
Clasificación:

We were not helped by anyone. We were told to unhook the trailer and we could leave. We brought the trailer back within a 24 hour period. You think the company would say thank you for returning it promptly and give us a refund of 250.00. With a trailer shortage you think the company would appreciate the quick turn in of the trailer.

Sara W.
Clasificación:

I already submitted a complaint via email. In summary, the equipment I reserved was not available and the customer service representative was very rude.

Michelle G.
Clasificación:

El cliente no dejó un comentario.

Zoltan S.
Clasificación:

Change you mile rate to a lower. I rented a Van and it was $19.95 and the end I paid more that $100 for half of the day and 61 mile. Way to expensive!

Gordon M.
Clasificación:

I was initially told I would have to travel 3.5 hrs one way to pick up my moving truck two, on Friday, when im leaving Saturday. Im also a single father, how am I supposed to drive up there and back and get my car home? Taxi? 20 minutes after requesting a supervisor I get told there will be a truck 25 minutes from my house. Awesome, Saturday at 645pm I get a call confirming my pick up. Kind of late but ok. I get to the location and they can't give me a truck, they are all only "in town". After about an hour they get approval to give me one. Not one of the nice new v10 Ford 26" trucks but an old extremely beat up GMC. It's missing the headlight bucket, dents and scratches everywhere, blue paint splattered down the side. But fine, I have a truck, for my 8 hour drive. I made a mistake at the destination, I forgot 12 moving blankets I didnt use, I explained to the employee that I forgot them but will be back in town with them the next day (I dropped the truck off a day early). He refused to assist me at all. I finally came to an agreement ,but all he wanted to do was ask me "what do you want me to do? Its not my fault you forgot them" I 100% agree it isnt, but i also don't work for Uhaul or have the slightest clue what he can do about it... Overall a horrible experience with UHaul... again.

Kelly C.
Clasificación:

Seats had a little bit of dog hair or something on them but overall vehicle was clean and experience was positive.

BILLIE JO V.
Clasificación:

Marlin was very helpful and friendly.

CHRISTOPER KEATI D.
Clasificación:

El cliente no dejó un comentario.

Harlan T.
Clasificación:

El cliente no dejó un comentario.

Jon H.
Clasificación:

El cliente no dejó un comentario.

Anna M.
Clasificación:

El cliente no dejó un comentario.

Sallie B.
Clasificación:

We pulled up and a employee meet us in the truck and checked us in and we were on our way in a few minutes. Great system, there was a line inside of 10 people, glad I didn't have to stand and wait.

JAMES EDWARD H.
Clasificación:

The truck rented tracked crooked while driving on the road. It appears something may be amiss with the front end. This truck also had a heavy odor of marijuana and no doubt it was used to transport this product.

Steve Mona G.
Clasificación:

If you are looking for a moving and storage company where you need to hold the Franchisee owners' hand from shipping logistics to accounting, then U-Haul of Rogue Valley is your place. When you call you feel like you are dealing with the owner's son who doesn't care about customer service or doing a good job (this poor behavior comes from above obviously). All the poor reviews on this place seem to be legit. All the excuses, never taking accountability. This location will overbill you and only offer instore credit for future crappy services. (The delivery people are awesome). Good luck, don't given them your credit card, if you have to, watch each and every transaction. Very disappointing branch.

Dean D.
Clasificación:

Very good service and very cleaned

Donald C.
Clasificación:

El cliente no dejó un comentario.

Ronald H.
Clasificación:

El cliente no dejó un comentario.

Robert H.
Clasificación:

The truck was in excellent condition. We didn't have to wait when picking up and only a few minutes when returning.

darlene w. | Overall Experience |
Clasificación:

My two year experience with Rogue Valley UHaul was beyond great until the Almeda Fire fallout and the ensuing madness forced us to move out of the area. I found it taxing to deal with all I was dealing with, and then to have UHaul not quickly enough recognize I had extenuating circumstances and aid in ending my contract. It was too much with the no response and continued charging. I do appreciate though that everything has been resolved and thank all who did help to do so. I will recommend UHaul Rogue Valley to others.

Nathan K.
Clasificación:

Online check in and Reservation is awsome, I like the 24hr. drop off so convenient. I like renting from this Location, staff is always nice and make things go quickly. Keep doing what your doing its Good to have staff so Polite and always helpful.

Marla S.
Clasificación:

Wash the inside of the windows and get new wiper blades

Boris A.
Clasificación:

This location is either understaffed or there is something terribly wrong with how customers are served. It took 40 minutes for me to get my trailer, even though I checked in online and had everything done prior to arrival. It was the same story when I returned my equipment. Took almost 30 minutes of waiting to get my trailer returned. Even customers that are only buying moving supplies had to wait too long to just pay for some boxes.

tolga T.
Clasificación:

El cliente no dejó un comentario.

Gregory R.
Clasificación:

El cliente no dejó un comentario.

Masomeh S.
Clasificación:

Great job

Gary C.
Clasificación:

I registered and paid online but the local place had a hard time locating that and we had a computer glitch...Otherwise a great experience

Jasmine C.
Clasificación:

El cliente no dejó un comentario.

Fraser T.
Clasificación:

New tires on the trailer---put my mind at ease right away!

Dale C.
Clasificación:

El cliente no dejó un comentario.

Max N.
Clasificación:

El cliente no dejó un comentario.

Marc B.
Clasificación:

The U-Haul Center in North Medford was excellent. However, the U Haul location on South Valley View Road in Ashland was horrible. I stopped by the Ashland location in person on Wednesday October 21st to make a reservation. The location was closed and a hand written note on the door said to call 482-2788. This was in the middle of a Wednesday afternoon. I called the number and the man told me to call back in the morning. He did not offer to call me back. The responsibility to call back was to be mine. I called Thursday morning as directed and he told me he was busy and to call him back in 5 minutes. Again, the responsibility to call back was placed upon me. He did not offer to take my number and call me back. I called back after 6 or 7 minutes and my call went to voice mail. however, the mail box was full and I couldn't leave a message. I called back again after another wait of 5 to 6 minutes and got a message again that the mail box was full and i couldn't leave a message. I wondered how any business could remain in business after treating a possible customer with such awful disrespect. No one at 482 2788 offered to call me back, return my call or answer the phone. If I ran my business with this type of utter disregard to a possible customer, I would be out of business in less than a month. it was irresponsible, rude, inept and inexcusable. I will never use U-Haul again and recommend to anyone who asks to find another business - preferably one who treats their customers with basic respect.

Ronald F.
Clasificación:

El cliente no dejó un comentario.

Ditson H.
Clasificación:

El cliente no dejó un comentario.

Kalinda W.
Clasificación:

El cliente no dejó un comentario.

Kelly R.
Clasificación:

El cliente no dejó un comentario.

Edward B.
Clasificación:

Nothing it was great.

Brennan A.
Clasificación:

El cliente no dejó un comentario.

Linda M.
Clasificación:

Have more phone in support. I was unable to reach anyone without significant wait time. Online pick-up did not work and online return was confusing and also did not work correctly. Not impressed with U Haul at all this time. I have used in the past with better service. Will not plan to use again.

William J.
Clasificación:

Guy at counter was awesome. Above and beyond Just don't know why every uhaul location is way understaff like this one was. I know minimum wage is a killer to an owner but need to have ample staff to do the job

Bhupinder S.
Clasificación:

Employee need more training how communicate with customer all customer have stay in line at least 25 to 30 mins before they server also they charge more money ..again customer service getting very bad at this location ...please take this very serious.. thanks! bob singh

Wendy T.
Clasificación:

I reserved a truck online, but the location did not do what was necessary for me to just pick up my truck without waiting in line.

James M.
Clasificación:

My truck was not available when I arrived to pick it up. I had scheduled a truck almost a week in advance and when I tried to pick up my truck, there was no 26' truck for me to rent. I was on a limited time frame and did not have 6 hours to wait around for a smaller truck. But that's what I had to do. I pre-ordered a dozen blankets. I got 9 dirty blankets. They still had leaves falling out of them while I was trying to wrap my delicate antique desk. The cabin filter smelled like a campfire when I turned on the air conditioning. Not to mention, I had to go into a store several times and was subject to the employees of the store indicted up my truck at were cussing and quite rude to several people. I purposefully chose the 24/7 pickup because we are experiencing a global pandemic. I should not have been given keys to a dirty truck by any person. I pre-ordered 2 dollies. They were not available. The truck was not cleaned. There was dog nose prints on the windshield that were not visible until the sun hit them and almost made it unbearable to drive through the rogue Valley.

Jennifer S.
Clasificación:

El cliente no dejó un comentario.

alvina P.
Clasificación:

El cliente no dejó un comentario.

William H.
Clasificación:

My husband and I reserved our 26 ft uhaul a month and half in advance. Two days before pickup they told us they only had a 20 ft with a trailer. All of our stuff didn't fit and we were very disappointed. Moved from Medford, OR to Springfield, OR.

steve R.
Clasificación:

Truck smelled like hemp, box was clean, cab filthy could hardly see through the windows, rode like the tires were square.

MARTIN W.
Clasificación:

make sure to mention where to park equipment when returning after dark and return spot is full with trucks almost all the way to property entrance.

Sheila H.
Clasificación:

When I returned it, there were several trucks being returned. I didn't get a paper saying I returned it. Very disappointed.

Brandi M.
Clasificación:

El cliente no dejó un comentario.

Amanda B.
Clasificación:

El cliente no dejó un comentario.

Ken L.
Clasificación:

When I walked in and stood waiting at the counter to be served, I was barely acknowledged. I think charges of $53 for returning the truck without replenishing the 1/4 tank of gas I started with would have been exorbitant. I do appreciate that the man checking me in advised of this and gave me the opportunity to go replenish the gas before turning in the truck.

POUKINE K.
Clasificación:

Needs more employees upfront to help customers

Ashley w. | Overall Experience |
Clasificación:

I would give this place no stars if I could. They tried to charge me two weeks after I signed up then locked me out then I closed my account and took my lick and they are still trying to charge me pathetic I will send people far away if I see anyone near this place or talk about going here I will tell them find somewhere else far far far far away from this place

john M.
Clasificación:

El cliente no dejó un comentario.

TERESA W.
Clasificación:

El cliente no dejó un comentario.

Allia H.
Clasificación:

It was so busy that I don't think the customer service was up to par. There was a huge line and I wasn't given all the information that I needed and ended up being charged for something that wasn't discussed, but after calling customer service it was refunded and the process and customer service was pleasant. Thank you.

Dina G.
Clasificación:

The windshield and side mirrors were so filthy. The least they can do is make sure that those are clean for the customer. I suggested this to the guy that checked me back in and he made no response and his demeanor was that of someone who just didn't care.

Matthew M.
Clasificación:

in regards to 29457000 improve the customer service , I returned a trailer before the close of business and before the estimated rental time and they still charged me extra $20 , at the time of rental both individuals were rude to incoming parties coming to rent products

THOMAS M.
Clasificación:

El cliente no dejó un comentario.

paul P.
Clasificación:

El cliente no dejó un comentario.

William R.
Clasificación:

Long fist. Make shure you get a Ford.

Jessica W.
Clasificación:

Employees were very rude to us for just asking questions.

Logan M.
Clasificación:

El cliente no dejó un comentario.

Matthew R.
Clasificación:

El cliente no dejó un comentario.

Denise G.
Clasificación:

El cliente no dejó un comentario.

Christopher G.
Clasificación:

When I was dropping the equipment off, your employee was incredibly rude and short with me. He offered no information and was very uninviting. Maybe he was having a bad day, but he was taking his feelings out on customers, which is simply not okay.

EDWARD M.
Clasificación:

Mike and his crew do a great job..

Paul S.
Clasificación:

The location i use is always exceptional. Just keep up the good work. We appreciate your hard work. Thank you.

pamela B.
Clasificación:

El cliente no dejó un comentario.

lauren L.
Clasificación:

El cliente no dejó un comentario.

Christopher T.
Clasificación:

El cliente no dejó un comentario.

Connor R.
Clasificación:

First time renting a U-Haul, was an easy task to do, I thought there'd be more hoops to jump through, only took about 15 minutes and we walked off with a key to a truck.

Lynell D.
Clasificación:

I'm not as cell-phone savvy as many people, and didn't like that even though I was there in person, there was a ton of things I had to do on my phone while I stood in front of the clerk (that I didn't know how to do) in order to get checked in. Nearly zero human interaction, even though I was RIGHT THERE! While I waited in line for the single clerk on duty, various employees wandered by seemingly aimlessly.

Michael A.
Clasificación:

The online app needs some IT software improvement. After we entered photos of the driver and both sides of my driver's license the UHaul app locked up during the enter a second contact page. So we needed to enter the building and finish at the counter. TIP SUGGESTION. Just have an IPad terminal inside the building. Tell customers to fill out the UHaul app prompts. When necessary data is captured, the customer waits until the customer service rep call up customer. No matter what, using the app or not, the customer still has to finish the deal at the counter to obtain the key. Seems silly the staff at the counter uses a cellphone and the UHaul app.Make the whole check in process more like checking in at the airport using a kiosk terminal. As the former IT Director for a city in Oregon I'd give your UHaul app a D, it's not ready for customer use.

richard g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Scott D.
Clasificación:

Keep up the good work

Chris W.
Clasificación:

El cliente no dejó un comentario.

Austin R.
Clasificación:

El cliente no dejó un comentario.

Arthur F. | First Impressions |
Clasificación:

Always helpful when needed. And if corp reads this then please get theses guys new computer system. The staff there are always friendly and helpful thanks guys.

Stephen B.
Clasificación:

The fuel reading was inaccurate. Staff claimed the tank was about 7/8 full when it was closer to only a 1/2. Return was a little disorganized. Was instructed to leave the truck in the return bay with the keys in it and it a receipt would be emailed. Didn't like that.

Willam B.
Clasificación:

They did a wonderful job informing me and I appreciate it.

JASON ALAN B.
Clasificación:

The employees weren't wearing their marks appropriately.

Adam L.
Clasificación:

I would really appreciate it if the staff wore masks when interacting with customers during the pandemic

Joann R.
Clasificación:

The equipment was not in the best condition, the price I was quoted over the phone and sent by email was not the price I paid at time of picking up equipment.

Cherie R.
Clasificación:

Given that my U-Haul reservation was changed 3 times in one day with 2 different locations, it was a relief and pleasure to do business with the good people who work at 2410 N Pacific Hwy. Thank you!

Hedley B.
Clasificación:

The online registration did NOT speed up the check out process. Do NOT expect people to carry their phones and make a copy of their driver's license; something you should do.

William A.
Clasificación:

El cliente no dejó un comentario.

Thomas J.
Clasificación:

Easy to find location and very helpful employees. Also easy return procedure. I honestly can't see anything to make it better.

Kenneth H.
Clasificación:

El cliente no dejó un comentario.

Don F.
Clasificación:

Person who checked me out was crabby. She helped me twice the first time was on a return a few weeks ago and both times she acted bothered to be helping me. She got the job done though.

Stanlee K. | Overall Experience |
Clasificación:

Thanks for the storage opportunity.

Kenneth T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David S. | Overall Experience |
Clasificación:

The reason is I have tried numerous times to get my July payment back since I closed my account on June 24th. The answer ing service assured me someone would call me right away and it still hasn't happened to resolve this. My number is 541-497-4266..

RYAN P. | Overall Experience |
Clasificación:

The only thing I had an issue with was getting parking in front of storage units, as a disabled veteran I think parking across the parking lot to get a few things out was a hassle/difficult. You should have one or two spots there specific for loading and unloading storage units infront of units. But all your U-Haul are taking all the parking. OR look into ADA accommodating people with disabilities

Kenneth T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

destiny o. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kenneth B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michelle T. | First Impressions |
Clasificación:

Parking was impossible. The reservation had to be redone on 3 separate occasions. Twice in one day within a few hours. The first reservation could not be found. It took almost 40 minutes to check in, I was charged first months rent when it was supposed to be free. The associated could not reverse the charges. We were late for moving help coming at 2pm even though we showed up 45 minutes early. There was a dead mouse in one of the units.

devin p. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Fabrienne B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ted T. | First Impressions |
Clasificación:

Treated us very well and courteous

reba d. | Overall Experience |
Clasificación:

Great from start to finish in our moving and storage needs

colleen c. | Overall Experience |
Clasificación:

Great place, great people, user friendly. Easy move in and easy one out

Francisco R. | Overall Experience |
Clasificación:

My only comment regarding this location is the lack of an elevator for the second floor. Itthe than that, good experience

Greg S. | Overall Experience |
Clasificación:

Was good place store items

robert h. | Overall Experience |
Clasificación:

Thanks for being flexible when I was late with my payments

Dawn H. | First Impressions |
Clasificación:

Very helpful and accommodating. Recommend this location 110%. Mahalo!

CHARLES F. | First Impressions |
Clasificación:

Polite and Professional

martha d. | Overall Experience |
Clasificación:

.

katherine s. | Overall Experience |
Clasificación:

The person checking us in had a lot of patience and let us look at a couple storage units to see what worked best for us. Super friendly and persoble.

Scott S. | First Impressions |
Clasificación:

Very nice staff member 👍🏻 I did not get his name

rebecca c. | Overall Experience |
Clasificación:

We could not be happier. Even when we had trouble figuring out the card key locking system, a very friendly lady magically appeared to assist us. Great service all around.

Ellen B. | Overall Experience |
Clasificación:

Only problem, I was not told the unit would be on the second floor with no elevator access. I’m in my late 60s and carrying very heavy boxes up 2 flights of stairs was extremely difficult.

crystall e. | Overall Experience |
Clasificación:

Staff was always helpful and friendly

Megan G. | Overall Experience |
Clasificación:

I have no complaints about this facility. The staff was amazing.

Marquaita B. | Overall Experience |
Clasificación:

Was told on ph no need to notify when moving out. Move was june 6-7th due to a neck injury, then charged in full june 7th. Why was I told no notice for moving out. Then charged? That is fraud.

Nathaniel O. | First Impressions |
Clasificación:

Very friendly staff!

Ellen B. | First Impressions |
Clasificación:

The lady was very efficient and helpful. Only downside was having to rent a unit upstairs with no elevator. I’m a woman in my late 60s, so lugging heavy boxes up 2 flights of stairs was difficult.

Doug G. | Overall Experience |
Clasificación:

Lyndsey is first class@ helpful and knows Uhaul like she OWNS THE PLACE! It was our first time there and I had to go back and forth to pick up you boxes three times each time was the great

Kecia N. | Overall Experience |
Clasificación:

The issues we had were more related to your whole system overall. It was a tremendous fiasco paying for things... We provided a credit card and had to make several calls to get the shipping charges ++

Mike S. | First Impressions |
Clasificación:

Great customer service

Julie S. | Overall Experience |
Clasificación:

An overall positive experience with the staff and convenience, and location.

Gary P. | Overall Experience |
Clasificación:

Prompt service, met all their commitments

Julie S. | First Impressions |
Clasificación:

I appreciated the help and service that I received there. Zach Walker was extremely helpful and courteous.

tammie B. | Overall Experience |
Clasificación:

all my stuff got ruined because the temperature was very hot! this facility temp never been consistent and i found it over 80 degree in several accation and told the staff but they never adjusted it.

Kelly E. | Overall Experience |
Clasificación:

Your staff was wonderful. Gary especially stood out in many ways. Thanks to Jamie and all of you for making storage in Medford simple and as good as it gets!!! Thank you!

John f. | First Impressions |
Clasificación:

Quick and clean

Joanne F. | Overall Experience |
Clasificación:

our ubox was not accessible as was promised, had to wait for them to find it n bring it out. then we were limited on our time to unload as they would be closing soon.

Vickie L. | Overall Experience |
Clasificación:

.

Dina D. | Overall Experience |
Clasificación:

Not once were we able to access our storage ourselves. We were told that it due to a 'computer glitch'. This meant we had to wait in line everytime we needed access and wait for someone to open it.

Adrian B. | Reservation |
Clasificación:

Return of rental equipment went smoothly. But I had booked a storage unit over the phone, and when I arrived the unit was neither the size that I booked nor as accessible as I was told to expect.

Ronald P. | Overall Experience |
Clasificación:

It was overall a nice experience. However the machine that gave access for the doors was broken and wouldn't take the access cards. As well as the Uhal stafe never game me a code or anything.

Anne D. | Overall Experience |
Clasificación:

Thanks for a good experience. Drop off was especially quick and easy.

Pam B. | Overall Experience |
Clasificación:

The phone system is not very customer friendly. Was instructed to call when returning to pick-up second U-Box and was routed to off-site message center. Gary Hill was very helpful,

Sivoney A. | Reservation |
Clasificación:

They were very fast, polite and helpful.

SILVI G S. | Reservation |
Clasificación:

Drop off was quick and easy.

Malia S. | Overall Experience |
Clasificación:

need to keep the building door locked, so just the pass key is used. to keep out curiosity seekers and thieves and vandals.

Bryana B. | Overall Experience |
Clasificación:

The staff was very curt to me everytime I called includong in the store. Very few employees smiled- I undeestand it isn’t a busy time of year but I felt as thought I paid too much money for that

Susan N. | Overall Experience |
Clasificación:

The gentleman that helped me was very accommodating.

Shannon M. | Overall Experience |
Clasificación:

In April of this year, we were given a free month of storage so we used that opportunity to store merchandise for 2 weeks. 5 phone calls and 5 hours later they are still billing us even when closed it

nathan l. | Overall Experience |
Clasificación:

Overall very satisfied with the whole experience. Only drawback was the Medford location was so busy and slow, we stood in line for over 30 minutes.

Adria B. | Overall Experience |
Clasificación:

I am extremely satisfied and impressed by how well my 3 Uhaul Boxes were transported from Indiana to Oregon, and kept safely and securely in clean storage for almost 2 years.

Bing C. | Overall Experience |
Clasificación:

A very good experience with the U-Haul of Rogue Valley. The staff was very nice, and helpful. This was my second time using them as well.

Mercedes K. | Overall Experience |
Clasificación:

Local office seemed disorganized and some interactions lacked courtesy.. Emails were uninformative. Website didn't reflect current information. Ubox didn't have any moving pads.

No se han enviado comentarios para esta ubicación.

Volver
arriba