Comentarios de los clientes para U-Haul Storage of Leesburg

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Leesburg

Clasificación general:

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Deanna S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jose M. | Overall Experience |
Clasificación:

Above and beyond! During the past 2 weeks, I rented 3 cargo trailers and a storage unit. The staff has been great in all parts going above and beyond. We had a few interactions because the place I was moving into was a mess, flooded house, and infested with the tiny roaches who sometimes play dead! After moving from that awful place, I rented the storage unit, and inform them about it. They helped me out with a roach killer bomb. Then we moved to a new place again, and everything well well. I'm definitely using them again for my upcoming needs. Thank you so much. Keep up the good work!

Hector V. | Overall Experience |
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El cliente no dejó un comentario.

Brittany d. | Overall Experience |
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El cliente no dejó un comentario.

LARRY O.
Clasificación:

El cliente no dejó un comentario.

Jim T P.
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El cliente no dejó un comentario.

ROBERT S. | Overall Experience |
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El cliente no dejó un comentario.

WILLIAM W. | First Impressions |
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El cliente no dejó un comentario.

Wayne M.
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El cliente no dejó un comentario.

JOHN M.
Clasificación:

Great rental experience. Very friendly and efficient serice.

GERALD L.
Clasificación:

Thanks for your help!

Michael B.
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El cliente no dejó un comentario.

MICHAEL M.
Clasificación:

Great staff.

STEVEN S.
Clasificación:

I had a reservation for a month for a 15 ft. truck and a appliance dolly. When I picked up the truck there was no dolly. I had to drive to another location to pick up the dolly. Ok I wasn't charged for the mileage but didn't appreciate that I had to go and pick it up at another location since I had reserved it a month earlier.

THEODORE O.
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El cliente no dejó un comentario.

GILBERT P.
Clasificación:

N/A

michael v. | Overall Experience |
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El cliente no dejó un comentario.

LAWRENCE D.
Clasificación:

There was only one person working, but she was smiling and working very hard to clear everyone out. Great Services How do I upload my moving pictures

LESHARD D.
Clasificación:

El cliente no dejó un comentario.

Michelle N.
Clasificación:

Uhaul gas line was off. Uhaul was dirty inside the back and front. I waited 20 minutes for the woman to come to the front and she was rude. Many other people were waiting and some even left and said they would just come back when Katie got in. The trucks were blocking all the isles so we had to ask to get them moved in order to even get to our Uhaul units. Everything was bad about this. Our tank only has 1/8 gas so we HAD to stop immediately before we even got on the road.

Ronald R.
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El cliente no dejó un comentario.

John A.
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Nine great staff!

RICHARD B.
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El cliente no dejó un comentario.

Howard S. | First Impressions |
Clasificación:

Jamie is very accommodating and helpful

Victor P.
Clasificación:

I find it incredible that the same size trailer, rented in Florida one-way to NY, runs less than $100. From NY one-way to Florida, almost $500. This is just not right, and will affect my future rental decisions from U-Haul.

BILLY H.
Clasificación:

absolutely FANTASTIC job by Uhaul Leesburg-Jamie was AWESOME-very helpful and accomadating- 6 STAR service

Frank H.
Clasificación:

Expected to get money back and told no refunds by company. Paid 667.00 for basically an overnight use.

DOUGLAS Y.
Clasificación:

Was offered one unit which had an ant hill a dirty poison box and filthy.. so was offered a second which someone else filled that day ... so was offered a third which was filthy so she swept it... you need a team to be effective. Big any have no place... your competitor had no issues w bugs ....very disappointed and an concerned my things are not safe now..

John M.
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El cliente no dejó un comentario.

maury G.
Clasificación:

Probably add more employees

ROBERT L.
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El cliente no dejó un comentario.

RUSSELL S.
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El cliente no dejó un comentario.

tim M.
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El cliente no dejó un comentario.

Daniel L.
Clasificación:

The return location aaa storage world chandler nc 28715 Tammy Askew was so unprofessional and disrespectful causing me to reconsider using U-haul again! I have 4 more future moves coming up. I made a formal complaint with U-Haul international. I am waiting for a return from the district manager Angelique.

GREGORY C.
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El cliente no dejó un comentario.

CYNTHIA B.
Clasificación:

Love these people. The little girl who helped me was great.

STEPHEN S. | Overall Experience |
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El cliente no dejó un comentario.

Venice H.
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El cliente no dejó un comentario.

ROBERT N. | Overall Experience |
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El cliente no dejó un comentario.

JOHN P.
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El cliente no dejó un comentario.

Dennis C.
Clasificación:

I went to drop off Trailor where I did last year on route 44. They would not take it. Went to all A/C they wouldn't take it, they had to many. Recommended the Cherokee trading post .couldnt do there. Called phone # on paperwork sent to 4th place 25 miles away. Lady called me sweetie. Not respectful at all. VERY UNHAPPY.

paul K.
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El cliente no dejó un comentario.

SUZANNE D.
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Friendly and very easy to work with for pickup and drop off time

Jim R.
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I pointed out the leaking area to the woman who helped me.

GARY N.
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The lady was efficient and very helpful.

TYSON T.
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Previous renter did not clean or sweep the trailer out. But did not affect my needs.

Louis E.
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Jamie rocks very quick to get me checked in and parked. Definetly recommend her location!

Al S. | Overall Experience |
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The staff was amazing at uhaul in leesburg would recommend them to everyone the only thing I would like to see a better job of is answering the phone you can never get no one on the phone other than that they get a 5 star with me

VITO S.
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I was assigned wrong trailer number charged for wrong drop off location spent half day on phone to get all fixed young lady named April took care of everything from coustome service she was great to deal with

BREANNA W.
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El cliente no dejó un comentario.

STEVEN A.
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Great, knowledgeable service, by nice people. Thanks again.

sheri C.
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The woman that helped us was fantastic, helpful, professional, kind and knowledgable.

DAVID C.
Clasificación:

1. I completed my reservation and check in on line so to reduce wait time on pick-up. When i showed up to pickup the trailer I had to go through the whole process with the agent. EVERY DETAIL. When I asked the agent why. She said it was normal. Sounds to me like integration between online reservation and registration/ pickup process is broken. 2. During the check-in process the agent asked for my information as well as TWO other contacts. I asked why 2 other contacts and she said to me, the system requires it. I gave her one and told her that's all I have. SO, IN MY OPINION THERE IS NO REASON UHAUL SHOULD REQUIRE 2 EXTRA CONTACTS for renting anything!

ALEX R.
Clasificación:

Nice and clean place

THOMAS H. | Overall Experience |
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Jeni and the entire staff were very helpful and accomodating. I highly recommend using them for your storage needs. Thanks Jeni!

DAVID N.
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I can't imagine an easier transaction. I was in and out in minutes and the employee was fantastic.

ROBERTO V.
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Thank to the staff that was so nice. They treat me like a king.

JOSEPH G.
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El cliente no dejó un comentario.

Richard W. | First Impressions |
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place looks great, service was excellent, great customer service

Charles J.
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El cliente no dejó un comentario.

WALTER E.
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El cliente no dejó un comentario.

RICHARD S.
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El cliente no dejó un comentario.

zebbie c. | Overall Experience |
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El cliente no dejó un comentario.

Kelly H.
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El cliente no dejó un comentario.

John C.
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This location was a U-Haul Center and well maintained and the girl at the counter was very friendly and helpful.

THOMAS A.
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Very helpful. Gave me all the info and help for a one way rental at a price much lower than all the other companies. Highly recommend this location for a Uhaul rental.

JAMES LEROY G.
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El cliente no dejó un comentario.

GARRICK R.
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El cliente no dejó un comentario.

DENNIS M.
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El cliente no dejó un comentario.

Sandra P. | First Impressions |
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El cliente no dejó un comentario.

Peter M.
Clasificación:

Nothing i can think of

Lyssandra S.
Clasificación:

Mileage and gas gauge were wrong and I had documented it. I was charged more even though I had paid for Gas already to where it was. I also have the receipt

scott C.
Clasificación:

Great service and great location for us!

Bruce B.
Clasificación:

The truck I rented had a filthy windshield. As I only needed it for about an hour, and the on site person told me they needed it back within about 90 minutes, I did not have time to clean it, and she admitted she is lazy when I showed her photos of the dash readings before and after renting so she could finalize my bill without actually checking the truck. I went ONE MILE OVER my anticipated 10 miles, but she charged me for the extra mile even though I explained the odometer incremented as I was pullint out of the U Haul driveway! AND I returned the truck with almost 1/4 tank more gas because the gas gauge was all over the place in readings as I drove, so I did not want to risk it not being at or above the level at rental. No credit for the extra gas! Next time I will consider another agency when I need a truck to move just a few things!

JEFFERY T.
Clasificación:

El cliente no dejó un comentario.

CHARLES G.
Clasificación:

A bit disappointed with the fact that we were supposed to pick up at a different location and when we arrived they said we had to go to the Leesburg store. I reserved the equipment online and was very specific furthermore the person confirming the reservation never confirmed pick up location.

David C.
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El cliente no dejó un comentario.

Alcides M.
Clasificación:

El cliente no dejó un comentario.

James H. | Overall Experience |
Clasificación:

Excellent service! Extremely helpful personnel.

ELBERT S.
Clasificación:

The location and the employees are all great very knowledgeable on everything always willing to help out and go above and beyond i would recommend everyone within a 50 mile radius looking for a uhaul or storage or moving supplies to go here no issues with the facility or people at all the only issue I have is pricing I had a 26 ft truck for 2 days and put 95 miles on it and 145 dollars is a little pricey especially in these times and I also had a storage unit that I rented for 2 months i just think uhaul there selfs could help with pricing this has nothing to do with the location its uhaul them self

donna E.
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El cliente no dejó un comentario.

Audra M. | First Impressions |
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El cliente no dejó un comentario.

GEORGE S.
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El cliente no dejó un comentario.

ROBERTEDWARD M.
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El cliente no dejó un comentario.

John P.
Clasificación:

The only problem I had was in dropping off the truck and auto dolly. Neither of the addresses that were given to me would accept the dolly. It eventually got straightened out but it was a needless aggravation having to hope someone nearby would accept the drop off.

RICHARD W.
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El cliente no dejó un comentario.

MICHAEL L.
Clasificación:

I can't complain about anything. My experience was great.

bruce g. | Overall Experience |
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El cliente no dejó un comentario.

Valencia W.
Clasificación:

El cliente no dejó un comentario.

George L.
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El cliente no dejó un comentario.

Terry M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JAMES LEROY G.
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El cliente no dejó un comentario.

ROSE R.
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El cliente no dejó un comentario.

JOHN H. | Overall Experience |
Clasificación:

Everything was great & all staff very helpfull

Bruce B.
Clasificación:

There was no place to park the truck when I arrived so I had to park in the car lot which made backing out our vehicle (which my wife drove ahead of me) somewhat difficult. On the plus side, the woman who staffed the location was expecting me and checking the truck in was easy. I took a photo of the dashboard showing fuel levels and mileage at pickup and drop off, which the agent liked a lot to confirm information quickly. You may want to recommend that to customers to make returns easier.

Shirley W.
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El cliente no dejó un comentario.

Denatae L. | Overall Experience |
Clasificación:

Jamie has been awesome and more than understanding. She really cares

Eddie M. | First Impressions |
Clasificación:

A very professional team that offered solutions to all the issues for me

steve H.
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El cliente no dejó un comentario.

Billy A. | Overall Experience |
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Jamie and her team were professional, courteous, and very knowledgeable as always. Jamie is pretty sharp she has a good head on her shoulders and has incredible potential. You go girl!

Charissa P.
Clasificación:

My reservation was cancelled, then I had to call to reserve again. When I got in the truck and started driving the AC went out and I got charged more money.

Stefan B. | Overall Experience |
Clasificación:

I'm still killing spiders and roaches that was in my furniture and mice!!

James F.
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El cliente no dejó un comentario.

Ninna I. | First Impressions |
Clasificación:

Cindy and Jamie was great

ANTONIO P.
Clasificación:

El cliente no dejó un comentario.

lesley k. | Overall Experience |
Clasificación:

The staff was very friendly and helpful. Will definitely use for all future storage needs in Leesburg

Martin K.
Clasificación:

Very nice experience

mark M.
Clasificación:

This group of people are the most outstanding individuals running this company. I can't say enough about how helpful and knowledgeable they are. Give them all a raise. Mark Mastriano.

DENNIS M.
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El cliente no dejó un comentario.

Paul C.
Clasificación:

It would be helpful to have been given a piece of paper that showed the equipment had been returned.

LANCE O.
Clasificación:

El cliente no dejó un comentario.

larry M.
Clasificación:

maybe a senior discount

JOHN N.
Clasificación:

Friendly helpfull

JAMES T.
Clasificación:

These people were awesome to work with

Dan J. | Overall Experience |
Clasificación:

Jamie's the Best!

Martha L.
Clasificación:

I am though unhappy about being charged 26 for not sweeping out truck .. we got the truck unloaded just in time to get it back Monday and I didn't have a broom .. we had over half tank of gas in the truck that was not used and still get charged 26 .. I am on unemployment and I don't have a job right now .. thought it was not right ..

Fred M.
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El cliente no dejó un comentario.

Louise K.
Clasificación:

The ladies were very polite and up beat!

RENE B.
Clasificación:

El cliente no dejó un comentario.

Demetrius H.
Clasificación:

El cliente no dejó un comentario.

Rick w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

dawn M.
Clasificación:

Called several times could not get anyone to answer .Upon arrival door was locked no sign or note saying why after several minutes a young lady exited a large rental truck . Said the air was not working in the office .Gave me a storage locker number said when the trailer was empty come to the office and she would tell me where to drop it. After emptying the trailer I went to the office again it was locked and no one was to be found . I disconnected the trailer and left it where iit sat departed

WILLIAM R.
Clasificación:

Staff was very helpful

JOHN W.
Clasificación:

Jamie2 was the first rep I met and went over costs, etc. When I came to get, and then return the vehicle, it was Jamie1. Both were helpful, friendly and efficient. thanks! john

LANA G.
Clasificación:

Great staff at this location, south Leesburg Fl.

WILLIAM B.
Clasificación:

Great service!

STEPHEN R.
Clasificación:

El cliente no dejó un comentario.

michael B.
Clasificación:

It would b e diffgcult to top my service.

Breya W. | First Impressions |
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El cliente no dejó un comentario.

pam t. | Overall Experience |
Clasificación:

Jamie was always pleasant and helpful.

Trina R. | Overall Experience |
Clasificación:

I rented a 15' truck in Kansas, drove across the nation to Florida and rented a storage unit in Leesburg. My entire experience was EXCELLENT. The employees at both ends were over the top helpful and made my experience very easy! Great job UHaul!!!

Billy A. | First Impressions |
Clasificación:

Jaimie, is so knowledgeable, helpful, kind, and a con cement professional. U-Haul is lucky to have her. The facilities are incredibly clean! I am very grateful for the first month free on the storage unit. Thank you Billy

Rick w. | First Impressions |
Clasificación:

Very nice experience the staff was very friendly and helpful. Very smooth process.

John K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Casey B. | First Impressions |
Clasificación:

Jamie was super helpful throughout the process. Thank you for making my move from Massachusetts easy!

Mark A. | Overall Experience |
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El cliente no dejó un comentario.

Trina R. | First Impressions |
Clasificación:

Jamie was awesome! So incredibly helpful!!

Mary Ann K. | Overall Experience |
Clasificación:

Thank you.

Richard W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

gail f. | First Impressions |
Clasificación:

The young lady who helped us when we got the truck was extremely kind courteous helpful and very comforting. I would recommend service at U-Haul weatherby a truck or unit all of my friends. Thank you for all your help

Richard G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

larry M. | First Impressions |
Clasificación:

good service

Stefan B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Pamela W. | Overall Experience |
Clasificación:

The staff were always pleasant and helpful. I had 2 storage units for over a year and then 1 for another year plus. I have recommended this facility to neighbors and would definitely contact them again if I need a storage unit.

Ka'Tia B. | Overall Experience |
Clasificación:

Jamie was amazing as always anyone who gives her or her facility a bad rating are out of their minds 😁😁😁

Ronald L. | Overall Experience |
Clasificación:

Rental trucks, trailers parked in isle making access to storage units difficult. Returned equipment parked near entrance for cleaning cause the area to be congested.

Jerry F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Bill C. | First Impressions |
Clasificación:

Jamie Foster was very friendly and professional. Excellent service!

lisa c. | First Impressions |
Clasificación:

Jamie was amazing, patient and very helpful. Wish I could have gave her a hug

JENNY J. | Overall Experience |
Clasificación:

Drove 4 hours From Fort Myers, to retrieve my belonging-from the storage with two cars with 7 people in total to help, all exhausted from the long drive, the person in charge at the moment quite unpleasant not the service I have always received from This company, the bathroom was closed, asked and she said they are closed! Plain answer! It was raining had reserved a dolly she did not have it ready, so it was a back and forth from the storage unit to the office. Same treatment, bothered with attitude, taking all her time with out any kind of consideration, that we were tried, wet, and in need to use a bathroom, Horrible experience

Albert D. | Overall Experience |
Clasificación:

This is the worst location I have used. The staff is extremely rude and condescending. The office always has a paper hanging on the door saying they will be back shortly. They don't answer the phone. Overall horrible customer service. If you rent a storage unit your stuff will have rat or mouse droppings on them. I would recommend Lakeside Storage which is less than one mile north on US HWY 27!!

DONALD W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN C. | Overall Experience |
Clasificación:

I would use U-Haul again

Keith S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOHN H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Ed K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

carol b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rebecca W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ken s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

sandra g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

George M. | Overall Experience |
Clasificación:

Jamie was easy to work with. She is the ultimate professional and an outstanding ambassador for U-haul.

JENNY J. | First Impressions |
Clasificación:

I have always purchased my items boxes, covers, tapes and used the trucks to move me all the time I need them, always friendly staff willing to help me carry boxes to my car. I a very happy customer

GREG A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Yahaira I. | Overall Experience |
Clasificación:

No comments

Jean k. | Overall Experience |
Clasificación:

Very good service highly recommend

Sandra R. | Overall Experience |
Clasificación:

My son has been in college in Leesburg for 3 years now. The staff have always been wonderful and helpful.

Carolina Q. | Overall Experience |
Clasificación:

Jamie is very helpful and cheerful. She assist us promptly.

John F. | First Impressions |
Clasificación:

Jamie did a great job!

Robert T. | Overall Experience |
Clasificación:

Very pleased with using this facility. Well maintained.

Jean k. | First Impressions |
Clasificación:

Jamie very polite and professional

walt c. | First Impressions |
Clasificación:

Jamie did a great job explaining our options and finding the right unit for us. A number of customers came & went while we were there, and she handled all very professionally.

Jennifer N. | First Impressions |
Clasificación:

Friendly people. Unit ready for us. Accommodated special requests.

Ben L. | Overall Experience |
Clasificación:

Thank You to the staff and a well run business .

roger b. | First Impressions |
Clasificación:

As easy as it can get.

dan s. | Overall Experience |
Clasificación:

Very helpful and professional staff.

MARK AND PAULA S. | Overall Experience |
Clasificación:

Very friendly and most helpful every time we have been there.

David K. | First Impressions |
Clasificación:

Great customer service experience.

don s. | Overall Experience |
Clasificación:

We were billed and fine added after we rented frig. mover on 29th and moved our stuff out of unit. I called and gal straightened it out.

Harry N. | Overall Experience |
Clasificación:

Should have an outlet somewhere so you could vacuum the unit.

Mary Ann K. | First Impressions |
Clasificación:

Only negative was so many trailers and vehicles around probably due to all the snowbirds arrivals. It was a little tricky navigating to our unit. But we are completely satisfied.

Robin H. | Overall Experience |
Clasificación:

Prices kept raising and frequently the gate were open for days.

Mark V. | Overall Experience |
Clasificación:

One thing you charge to much, then after a month of renting you started raising my rent by 20.00 that's crazy. I'll will find somewhere else to store my stuff in the future. Bait & Switch ??????

elliott h. | Overall Experience |
Clasificación:

Thanks

RAYMONDE K. | Overall Experience |
Clasificación:

fully satisfied very satisfied

Carol G. | Overall Experience |
Clasificación:

Well kept. Very helpful service

carol b. | First Impressions |
Clasificación:

Jamie was very helpful and processed my rental quickly.

CORAL D. | Overall Experience |
Clasificación:

We had the storage unit for 3 years and they were well maintained and such friendly helpful staff.

joann j. | Overall Experience |
Clasificación:

Staff was always helpful and friendly.

Sal C. | Overall Experience |
Clasificación:

Nice and clean and the staff is very friendly.

Linda K. | First Impressions |
Clasificación:

Very disorganized, storage units very close to each other, difficult to navigate around buildings. Despite having storage reservation, they didn't know I was coming. Minimal area to return truck.

don s. | First Impressions |
Clasificación:

This is the third time we have needed their services. Every time, EXCELLENT!

elliott h. | First Impressions |
Clasificación:

Manager Jamie Professional, friendly, and quick to answer all my questions. Thank You!

RAYMONDE K. | First Impressions |
Clasificación:

no problems what so ever .

Robyn C. | First Impressions |
Clasificación:

Staff is very helpful!

Kristen B. | Overall Experience |
Clasificación:

The staff at this location were always pleasant and helpful. I would definitely use this location for any future needs.

sharon D. | Overall Experience |
Clasificación:

Very good experience

REGINA F. | Overall Experience |
Clasificación:

I was a customer at this facility for many years and many changes. It was always clean & staff accommodating.

Eric Y. | Overall Experience |
Clasificación:

Very well maintained. I liked the area it was in. Very nice people.

barbara r. | First Impressions |
Clasificación:

A smooth transition and a great staff in Jamie and Chris. Jamie was especially helpful to us in getting settled. Be proud of this staff

GUY D. | Overall Experience |
Clasificación:

Excellent

Peter C. | Overall Experience |
Clasificación:

I found the facility very clean, and the climate controlled section worked very well. And the staff were very helpful, and courteous. If I ever need any of your services, I will definitely return.

sharon c. | First Impressions |
Clasificación:

Jamie was wonderful in helping us!

JOHN H. | Overall Experience |
Clasificación:

everyone was wonderfull and helpful all the time .

Sal C. | First Impressions |
Clasificación:

The young lady was pleasant and very helpful. U-Haul has a great employee there.

MARGRET E. | Overall Experience |
Clasificación:

Friendly professional staff!! Air condition unit well maintained. Will use if need storage space ever again.

george h. | First Impressions |
Clasificación:

The process of renting the space was easy and then take too much time. The employee was very polite and professional paint couldn’t of had a better experience

Liz J. | Overall Experience |
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Great facility. Personnel were always friendly and helpful.

Cheryl C. | Overall Experience |
Clasificación:

very happy with unit and service

GUY D. | First Impressions |
Clasificación:

Drop off of truck painless. storage unit was ready and clean. Great experience. Thanks

Kimberly D. | First Impressions |
Clasificación:

Great service.

maryann m. | Overall Experience |
Clasificación:

The only thing I had a problem with was with one of the latches. It was bent and difficult to open. I felt I should of had a few dollars taken off the monthly rent.

Gary C. | First Impressions |
Clasificación:

Very helpful staff and makes you feel at ease.

Judith M. | First Impressions |
Clasificación:

Wonderful person at the desk

silvia f. | Overall Experience |
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I would recommend this facility to anyone looking to store their belongings. It was very convenient for me and I was very happy with the service I received from the staff there

JAMES T. | Overall Experience |
Clasificación:

Main security gate needs to be reinstalled after being run over by a truck.

Florence C M. | Overall Experience |
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The staff was very helpful.

Ryan David L. | Overall Experience |
Clasificación:

Main gate is broke and torn down. It has been that way for several weeks. There needs to be a faster process to repair/replace the main gate.

marilyn c. | Overall Experience |
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Super friendly staff. Always helpful..

GILDA H. | First Impressions |
Clasificación:

Good customer service . Vicky was very informative and pleasant to deal with.

Alfonso B. | First Impressions |
Clasificación:

The service was wonderful and I’m happy with the storage space assigned to me

Camilla P. | First Impressions |
Clasificación:

above expectations - great customer service

Florence C M. | First Impressions |
Clasificación:

The staff were very welcoming and friendly.

Alice P. | Overall Experience |
Clasificación:

very nice staff and clean happy i picked your place and thank you

Cheryl C. | Overall Experience |
Clasificación:

Everything was good

Joe S. | First Impressions |
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responding. Was a pleasure to meet, helpful and informative.

Robert R. | Overall Experience |
Clasificación:

Very nice staff.

Beth M. | Overall Experience |
Clasificación:

The absolute best experience from any U-Haul, in any state that I’ve dealt with.

Robert R. | First Impressions |
Clasificación:

Jami, of Leesburg, FL is an outstanding employee, thanks Jami.

SANDRA E. | First Impressions |
Clasificación:

Very friendly and great communication skills.

Arthur C. | Overall Experience |
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Nice facilities.

Gabriel R. | Overall Experience |
Clasificación:

Uhaul really worked with my situation . Staff was friendly and helpful .

James M. | Overall Experience |
Clasificación:

Very friendly and staff with personality.

PATRICIA B. | Overall Experience |
Clasificación:

Please email me a receipt showing that I emptied my unit #60032 on 2/25/19, and I requested to close my account. My experience with both storage & truck rentals has always been excellent. Thank you.

DENNIS H. | First Impressions |
Clasificación:

What a great experience! We had a little minor issue and Jamie went above and beyond to take care of it. Very professional and courteous! Will definitely will do my storage business here! Recommend!!!

karen n. | First Impressions |
Clasificación:

Love the Mgr and Assistant This ladies are professional and also very good at what they do.

von p. | First Impressions |
Clasificación:

Very helpful and friendly

don s. | Overall Experience |
Clasificación:

All went well.

Barbara G. | Overall Experience |
Clasificación:

Very friendly helpful staff.

Erny g. | First Impressions |
Clasificación:

Just a big Thank You , Jamie was very nice to us and even though the weather was raining all day went and pulled the truck up for us. Thanks Again Ernie and Belinda Gattuso

MARVIN C. | First Impressions |
Clasificación:

Very nice

Harry N. | First Impressions |
Clasificación:

Storage options were clearly explained.

DICK P. | Overall Experience |
Clasificación:

Had the unit almost 4 years. Staff always pleasant, billing correct and timely. Jamie Foster made the move out seamless and she was very professional and a real asset to your team there. Thank You

Felicia C. | Overall Experience |
Clasificación:

Storage was broken into and I wasn't told for almost one month and things were stolen. All employees knew but me. They claim they have no footage of them opening it, which is a lie. Need all footage.

Glenda L. | Reservation |
Clasificación:

No matter who I dealt with they were all so friendly and extremely helpful!

Francis T. | Overall Experience |
Clasificación:

I will always use U Haul.

Florence C M. | Overall Experience |
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The staff members were helpful, and friendly.

Melba B. | Overall Experience |
Clasificación:

none

Barbara G. | Reservation |
Clasificación:

Representative was very helpful and answered all my questions.

Patricia C. | Overall Experience |
Clasificación:

Great service thus far

Janet H. | Overall Experience |
Clasificación:

Removed our stuff to close our acct, brought a large amt of cockroaches home with us in the boxes. They were crawling out of a crack in floor. NO refund rec'd on balance, 10 days into month. Ripoff!

Florence C M. | Overall Experience |
Clasificación:

The staff is welcoming, friendly, and helpful.

paulette a. | Reservation |
Clasificación:

I was told that I would have $109.00 as my price & after I arrived, Jamie charged me $133.00. I spoke with Jennifer & she gave me credits for the trouble but Jamie & Dalton is very unprofessional.

James M. | Reservation |
Clasificación:

Rented space for my trailer. Jamie and Vicki were very helpful in arranging and taking care of the paperwork. Thankyou

patricia c. | Reservation |
Clasificación:

Nice clean storage facility - we were tired when we arrived but the lady checking us in was super nice

Florence C M. | Reservation |
Clasificación:

My new storage unit number 40013 needs to be free during the first month. When I signed yesterday, I had a reservation for the first month's free, but did not double check that the rent is not charged

Trudy R. | Overall Experience |
Clasificación:

very nice experience. Staff was excellent

mike m. | Overall Experience |
Clasificación:

Very nice people and excellent customer service. Thank you!

THERESA S. | Overall Experience |
Clasificación:

I would say that U-Haul needs to change the way that if people are not able to pay their whole bill that they are allowed to make payments so that their units do not go to auction.

Tom S. | Overall Experience |
Clasificación:

We enjoyed it

Angela F. | Overall Experience |
Clasificación:

My lock was damaged or drilled out. I ask to view the video's but they could not find anything. I was told by the manager we could use our own locks. Check your computer notes! 2× $85.00 👿

RICHARD K. | Overall Experience |
Clasificación:

Great place to store my stuff. Secure, Well lit, Friendly staff, Clean. Was a patron for 11 years, only left them because I moved out of area.

Oscar P. | Overall Experience |
Clasificación:

none

Carol P. | Overall Experience |
Clasificación:

The staff was very friendly and accommodating. Facility had easy access and was very clean

beverly g. | Overall Experience |
Clasificación:

0

Betty H. | Overall Experience |
Clasificación:

When I moved our furniture into our new house roaches were moved in with us.

ALENE F. T. | Reservation |
Clasificación:

Have always been friendly and helpful.

stephanie c. | Overall Experience |
Clasificación:

Jennifer & staff were excellent! Very helpful! Our spaces was clean and the perfect temporary storage for our household items.

rick w. | Overall Experience |
Clasificación:

No problems. Great service

Ricardo B. | Reservation |
Clasificación:

I felt welcome and the staff was very helpful and, very friendly. Thank you all.

LARRY S. | Reservation |
Clasificación:

Very helpful and accomondating with my changes

Laurie m. | Overall Experience |
Clasificación:

Have a great day.

DOUGLAS S. | Reservation |
Clasificación:

Very professional and extremely helpful - will use them again on my next move.

KEVIN M. | Overall Experience |
Clasificación:

Jennifer was very informative and helpful in getting me my storage space ! Having 24 hour access was a plus for me. Great customer service !

Jane B. | Overall Experience |
Clasificación:

Staff very friendly and good service. The parking lot could be better-very small.

FRANCES. R. | Overall Experience |
Clasificación:

Excellent +. I have only exceptional things to say about this facility. Vicky Adams was unbelievably helpful to me and I thank her so much. If needed I will be back, and will refer others to you.FR

DENNIS V. | Overall Experience |
Clasificación:

We were customers since 2011. Just paring down. Time to give to family.

Daniel T. | Overall Experience |
Clasificación:

staff was always very polite

Genevra S. | Overall Experience |
Clasificación:

friendly staff

AUBREY C. | Overall Experience |
Clasificación:

A 10 all the way.

Linda S. | Overall Experience |
Clasificación:

Parking to go in the office is inadequate. Trucks, cars make it difficult if they are parked outside gate.

Jacie C. | Overall Experience |
Clasificación:

Wonderful service

Walt M. | Overall Experience |
Clasificación:

All was svery good regarding our storage experience. The place was always clean. The general ourside area as well. And they provide a clean public restroom.

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