Customer Reviews for U-Haul Storage at East Pearl

1,552 comentarios

4494 Hwy 80 E   Pearl, MS 39208

(769) 972-3385

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(769) 972-3385

4494 Hwy 80 E
Pearl, MS 39208

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA W. 
Clasificación:
5.0

The guy working outside 11-25-22 was awesome in Pearl. Thank you!

Joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
3.0

The people working the location we not very personal.

RONNIE P. 
Clasificación:
5.0

I thought I would get more refunded since I returned the vehicle a day and a half early but I must have misunderstood the terms.

Sarah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob F. 
Clasificación:
5.0

Good staff. Everything went great.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

kerry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
5.0

Staff were all very professional and friendly

John D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bonnie N. 
Clasificación:
5.0

One of the best experiences I have had with U-Haul. It was quick and easy. The truck was clean and the staff was friendly!

Brianna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

Great staff!

Erik W. 
Clasificación:
5.0

Location on hwy 80 west in jackson was the worst location ever I went there first tried give me truck with flat tire then told me I had call someone to change it bad place never again hwy 80 west in jackson

BRITTANY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven S. 
Clasificación:
5.0

In the holding area of the truck there was a sign that said if you leave the area clean and blankets folded you would receive a $25 credit. I used my leaf blower to get the few bits of dirt out of it that were left by the previous renter so I would get the credit. And I turned it in a day early as well. It'd be nice if that's honored.

Heather B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen R. 
Clasificación:
5.0

Everybody was very polite and helpful, especially Andrea Mixon.

Joe W. 
Clasificación:
2.0

We were charged for gas when we returned the truck with the same amount of gas as was in it when we rented it, as required. $90 for gas we didn't use!!

Farrah C. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori E.  |  Overall Experience 
Clasificación:
2.0

I was over charged! I ordered a dolly and was charged for it but didn't even get the dolly. I also declined the insurance like I always do but was charged for the insurance. I need to be refunded please.

KIMBERLY M. 
Clasificación:
5.0

Could not ask for more

Roxanne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy B. 
Clasificación:
1.0

My worst experience with uhaul ever

Garrick G. 
Clasificación:
4.0

Speed up the process more - it took me over an hour just to check out, I rented a trailer for 12 hours and lost time because the lengthy check out process.

Ken W. 
Clasificación:
4.0

Smile more! I work in customer service and understand the difficulties of the field, but being on your phone with your AirPods in while a customer is coming to see you can put some people off. All in All great experience!

CaseyB P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brentt S. 
Clasificación:
5.0

Very satisfied with the offerings

Richard H.  |  First Impressions 
Clasificación:
5.0

She was super awesome. Registration, pickup and return ran smothly. Owner/manager was friendly and knowledgeable.

Jan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G. 
Clasificación:
5.0

Loved the customer service

Del B. 
Clasificación:
5.0

Keundria was great! She understood my situation and went out of her way to assist me. A+ customer service!

Tina J. 
Clasificación:
5.0

Staff was very helpful and worked well together between facilities. New Asscociate, Clarence, was awesome! Keandra and Andrea and Kamari were great as well. Thank you all for your help.

Tina J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHALANTRICE W. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
5.0

Andrea, the owner, recognized me from previous business with my parents. She is always so helpful and easy to work with. It's obvious she cares about her business and customers. I'd recommend this facility to anyone!

Brady R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrion G. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINIC B.  |  First Impressions 
Clasificación:
5.0

The attendant that assisted me was very polite and knowledgeable. I highly recommend her.

Marie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristofer V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Z.  |  First Impressions 
Clasificación:
1.0

Charged me more than what was suppose to pay

Jonathon H. 
Clasificación:
5.0

Better waiting place.

PATRICIA H. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl Z. 
Clasificación:
1.0

The lady on the phone was very rude. I called to inform them i was having car trouble and she charged me another $75 rental and when i got to the store at 7:45am to drop off the rental the store wasnt even open due to an employee failing to show for work.

Haley M. 
Clasificación:
1.0

The service were explained wrong! Wasn't too happy roaches were in the trailer! I had to buy roach spray! Everytime U-Haul is returned it need to sprayed for roaches and etc

Kizzie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyla B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK R.  |  Overall Experience 
Clasificación:
1.0

Fire the employee that tried her best not to let me pick up my guaranteed trailer and almost got uhaul in a law suit. She had no customer service skills or common sense. Now knowing that although I have a guaranteed trailer rental, I can be denied even when it's sitting outside, I will not rent from uhaul again. The service can't be trusted.

Joshua A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AREKIA B. 
Clasificación:
3.0

Better customer service.

Matthew J. 
Clasificación:
5.0

Worked great. No problems pulling a 5 x 8 trailer w/my Subaru CrossTrek from MS to AZ.

Alysen M. 
Clasificación:
2.0

I had a 15' truck reserved and while I did show a little over a hour late, I was told they couldn't cover the reservation. I was sent to another location to pickup a 26' after a phone conversation to later find out they didn't have the 26' truck. I was lucky to get a truck after someone checked in later.

Derrick J. 
Clasificación:
4.0

It says that you will be charged a $100 deposit for cash, but it doesn't say it does that for debit cards as well.

Shunmunyk G. 
Clasificación:
1.0

I reserved a 20 ft truck and 2 dollys a month in advance. The morning of pickup they told me they had no 20 ft trucks and no dolly's available. Then they tried to sell me a dolly. I had to rent a different size truck and borrow an inferior dolly from a friend. Unless I get compensated by Uhaul I will never get their services again.

Andrew B. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍🙏

Ronnie M. 
Clasificación:
5.0

Great facility and great help.

Brian A. 
Clasificación:
5.0

❤️❤️❤️❤️❤️🎈🎈🎈🎁🎉🎊👍

Ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADISON I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck B. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
4.0

Unit was secure. The lighting for inside the units was almost non existent. But overall, was a good experience. If I had one negative thing to comment (and was a factor in my moving to another storage place), it was that I rented a unit the same day I rented the truck (to have somewhere to move in). It was advertised I could get a month free with a truck or box trailer rental if I also got a storage unit. I was told I could do just that. But when I inquired after I moved my belongings, I was told I did not qualify for a free month because I already had the storage unit. But mind you, it wasn't a previous storage unit, it was a storage unit I rented specifically for this move. A week later, I rented a large box trailer. Again, it was advertised that I could receive a month free of storage. But again I was told I didn't qualify. That was frustrating. It needs to be spelled out that you get a free month when you rent a storage unit AFTER your move (as I was told). But if that's the case, it's nonsensical because I can't imagine moving and not be assured you have somewhere to put your belongings when you arrive. Not a good way to treat a good customer. You can check my account and see that I've rented quite often and spent quite a bit of money on rentals, towing packages, etc over the past 2 years.

Robert S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie E. 
Clasificación:
5.0

Very pleased with everything

Lawrence H.  |  First Impressions 
Clasificación:
5.0

N/C

DODIK A. 
Clasificación:
5.0

Andrea and Sharonda were very helpful, making the whole experience easy as can be. 💯

Barry S. 
Clasificación:
5.0

Took way less time checking in then checking out.

Andrew M. 
Clasificación:
3.0

Have pick up trucks available in Jackson. Having to drive to Pearl or Brandon for a truck cost more because we paying for mileage before we even use the truck. I live in Jackson and there in NEVER a truck available.

Evon D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie H.  |  Overall Experience 
Clasificación:
3.0

i was recieving calls from 2 different employees and one of them was giving bad information, while the other one was correct.... this was very confusing and irritating! communication is key, do it right the first time and talk to your teammates prior to calling the customer

Keith P. 
Clasificación:
4.0

Fire the associate that rented me the truck for lies about company policy.

Daniel H. 
Clasificación:
5.0

The personnel at the location was helpful, willing to answer questions and extremely courteous, great job guys!

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denessa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BrendaJ B. 
Clasificación:
5.0

Everything was great and convenient, thanks to the general manager and the attendant. I think it was Mixon and Natalie…

Corderius B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney H. 
Clasificación:
5.0

All staff were friendly and helpful and they made me feel very welcome.

Jacob B.  |  First Impressions 
Clasificación:
1.0

Unprofessional Customer Service Representative..I was waited on by a young lady on Aug 30th 2022 at 10am . She was very Unprofessional and extremely ignorant.I do not appreciate her Unprofessional behavior..She made the experience very unpleasant. I would hope in the future your company will hire professional and intelligent people who knows how to represent your company.

sidia r.  |  Overall Experience 
Clasificación:
1.0

The Storage was excellent..but the customer service was horrible..the cashier I had on Aug the 30th was very unprofessional and Ignorant... I hope in the future your company will employ a better class of people and a more professional customer service representative

sidia r.  |  Overall Experience 
Clasificación:
1.0

Your price is the problem.

PHIL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

Sometimes personnel are grumpy and condescending.

william K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
4.0

THE TRAILER DOOR WAS NOT MOVING FREELY AT FIRST THE EQUIPMENT SHOULD BE BETTER MAINTAINED OR REPAIRED, IT TOOK 2 OF US TO OPEN THE TRAILER DOOR, IT HAD GOTTEN OFF TRACK

JIMMY J. 
Clasificación:
5.0

I needed a 6x12 trailer with the double rear doors. That is not a specific item that you can reserve. I was helped by Andrea and she was GREAT! help. There was one available (thankfully turned in early) so my needs were met.

George N. 
Clasificación:
3.0

The lady was vary unprofessional ! The truck that I was assigned has so many check engine lights I was worried if I was going to be able to go from point a to point B without breaking down .

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel G. 
Clasificación:
1.0

I was charged 76 extra miles when I only went to pick up and drop off locations . Scam

Greg W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffery H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shanta D. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JohnMikel M. 
Clasificación:
3.0

Unit was too small. I cancelled.

David T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Breanna K.  |  Overall Experience 
Clasificación:
5.0

Great staff! Very friendly and transparent! Will use again for sure!

Donald H. 
Clasificación:
3.0

Update your oil levels. Our van showed 21% oil even though they said y'all just had it changed.

Alexis H. 
Clasificación:
3.0

El cliente no dejó un comentario.

David T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Guillermo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy F. 
Clasificación:
5.0

Great customer service. Everything was ready. Great experience. Thank you!

Derrick L. 
Clasificación:
5.0

❤️❤️❤️❤️❤️❤️❤️❤️👍

Ronnie M. 
Clasificación:
4.0

N/C

Karen M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ben o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dortria B.  |  First Impressions 
Clasificación:
1.0

When I tried to get in the storage facility I couldn't because I wasn't told it closes at 10. There were roaches all over me belongings when I came to remove them out the storage room. I still have a hold on my account and it's been a month.

Brittany M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren S.  |  Overall Experience 
Clasificación:
5.0

I love the location and facility

TONEY F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

James K.  |  Overall Experience 
Clasificación:
5.0

The customer service at the facility was awesome! They were nice and customer friendly.

Mary B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLYED J.  |  First Impressions 
Clasificación:
3.0

It has roaches and tht was the reason why I move my things out

APRIL H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Bethany S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeoffrey B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nneka j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C.  |  Overall Experience 
Clasificación:
5.0

You person duty that day needs a raise. He was excellent in helping me set up our storage room and was by himself working that day.

gregory p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H.  |  First Impressions 
Clasificación:
5.0

Very nice facility

Darlene C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cedrick M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON S.  |  Overall Experience 
Clasificación:
2.0

there we're charges that were not Correct head others that were with me these issues out and said it was common with U-Haul . tems that were Overcharged for were corrected by U-Haul

PHILLIP O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

William H.  |  First Impressions 
Clasificación:
5.0

Thanks for all your help Andrea. Jim

James B.  |  Overall Experience 
Clasificación:
5.0

Dry clean and appealing place that as very safe

Cyndi H.  |  Online Move In 
Clasificación:
2.0

The inside RV parking was dimly lighted and the overhead door access would stay open or not open at all at times. There was construction ongoing inside during my rental period. A U-HAUL trailer was parked in my spot once. Not the experience I anticipated.

Tracy L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TOBYSHANE L.  |  Overall Experience 
Clasificación:
3.0

Our unit wasn't cleaned prior to moving items into it.

Paul H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth S.  |  First Impressions 
Clasificación:
2.0

Overall my experience was good but there are a lot of issues with the staff. The manager (if it's the same one when I moved my stuff in was good but the other employees weren't as professional or seemed to care about customer service. A few weeks ago I went by there on a Sunday and the doors to the storage facility wasn't opened. I went to the office and the employee there didn't realize the doors weren't opened and said the manager hadn't come to unlock the doors. !?!? This was very inconvenient for me but that's what it is like often at this location.

KAY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrian J.  |  Overall Experience 
Clasificación:
1.0

Lack of knowledge or care. Lack of true customer service. Will never use or recommend it.

Victor M.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

KIJANA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy L.  |  First Impressions 
Clasificación:
5.0

Ms Adrian Mixon customer service is like off the charts. She has made my experience with UHaul fantastic. I am a 15 year customer with UHaul and was really contemplating ever using UHaul as my go to service company anymore, because of bad service in the last year, until I talked to Ms Andrea. She is the upmost best customer service oriented person I have ever in the past15 years using UHaul experienced . I have recommended her facility in Pear to every person in need of renting a truck or trailer for their moving needs. Thank You Ms Adrean, I hope UHaul recognizes the value you hold as being an employee of UHaul. Thanks again….R Urbano

Rick U.  |  Overall Experience 
Clasificación:
5.0

Andrea was great! Exceptional customer service!

Mel C.  |  First Impressions 
Clasificación:
5.0

Wonderful service. Thanks

Richard L.  |  First Impressions 
Clasificación:
5.0

Very accommodating and the staff was very professional, I am only leaving because we not longer need to store the furniture that was there.

Reshonda D.  |  Overall Experience 
Clasificación:
1.0

We were unable to access our reserved storage unit due to a broken hasp. We were told per Andrea Mixon area manager that they did not know when the hasp could be repaired leaving us to scramble to find an available unit at another facility. This inconvenience caused a delay in our entire moving process which the staff Chynna Burk showed little concern and was overall extremely rude. We plan to share our experience on social media as we will never use UHaul again.

Lynda M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay U.  |  Overall Experience 
Clasificación:
5.0

Will definitely use again if the need arises.

Laurin G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Hemphill E.  |  Overall Experience 
Clasificación:
3.0

The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn't have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn't Not recommend this facility to a friend, but it wouldn't be my first choice after my experience in 6/29.

Melissa H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy H.  |  First Impressions 
Clasificación:
3.0

I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..

Karen M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca s.  |  First Impressions 
Clasificación:
5.0

Staff was awesome and knowledgeable.

daphne h.  |  Overall Experience 
Clasificación:
5.0

Bathroom was full of trash and out of toilet paper. All else was great. Also the women that was on duty Saturday the 22nd was very helpful, professional and wish there were more employees like that in every business I use.

steve m.  |  Overall Experience 
Clasificación:
5.0

Move out date of 5/6/21 is not correct above. Have utilized the storage unit since 2018 and after the second rent increase decided it was no longer affordable.

angela b.  |  Overall Experience 
Clasificación:
5.0

I’ve done a lot of moving but I have used this facility like two or three times in one weekend to get moved or one week to get moved the staff is very friendly and knowledgeable and helpful guy joy doing business with them.

Julia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa F.  |  Online Move In 
Clasificación:
4.0

Seems you always had to wait for someone to come to the customer service area to help you with your issues. This area should be manned at all times during the hours of operation.

simpson c.  |  Overall Experience 
Clasificación:
5.0

I really like having a place to leave good items that I dont want for someone else.

LISA M.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Craig W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene D.  |  First Impressions 
Clasificación:
5.0

Great convenient place. Organized, competent, professional staff and located in safe location. Grounds are spacious. The only complaint is the storage isles are extremely tight (narrow) making it difficult to maneuver large furniture such as sofas.

Rick F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianne L.  |  Online Move In 
Clasificación:
1.0

Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn't have any customer service skills. Her mask wasn't even on her face properly. She walks away from her customer when she's suppose to be showing them their unit. (Like you know were it's located already)!

Tanaka R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

santanna w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joinisha W.  |  First Impressions 
Clasificación:
5.0

Really enjoyed storing my RV at this facility. It had everything I needed and wanted. To bad you changed your business plan and eliminated this type of storage. I could also used more notice before I had to move.

James H.  |  Overall Experience 
Clasificación:
5.0

Always so convenient to access. Clean and well kept facility. Enjoyed being able to come and go and staying safe while doing so.

shelia l.  |  Overall Experience 
Clasificación:
4.0

No problems until I moved out. I swept and left the door open. Then got an email several days later telling me that rent was past due and they are going to lock my unit and keep my belongings. That was funny since my unit was completely cleaned out and swept with door left open.

Misty C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TONDA b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mattie C.  |  Overall Experience 
Clasificación:
1.0

Poor customer service. Long waits not enough staffing when there is a line. Rude general manager stood over me as if I was going to steal something. Kicked me out of my space because a little aftersray from an spray can got on another trailer. I simply worked it out with the other customer and the issue was resolved. Instead she kicked me out to the curb

WARDELL J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C.  |  Overall Experience 
Clasificación:
1.0

Poor customer service great secure storage place but the customer service there makes the place horrible simply no people skills at all

Devon H.  |  Overall Experience 
Clasificación:
5.0

Best Customer Service I have ever received!!

angel s.  |  First Impressions 
Clasificación:
5.0

The manager Denika is most helpful and provides stellar customer service!!!! Thank you!

joe c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M.  |  First Impressions 
Clasificación:
5.0

Everything went as described. Great job considering COVID 19. Great Experience!

andy m.  |  First Impressions 
Clasificación:
4.0

I cleaned up the floor with my own broom. Someone had raked a pile of trash in the isle and it stayed there until I cleaned it up. Great building, good place to put something you need dry and out of the weather. I would use again if needed.

Rex M.  |  Overall Experience 
Clasificación:
5.0

Great customer service at its finest

Devon H.  |  First Impressions 
Clasificación:
5.0

Did a good job

Billy P.  |  First Impressions 
Clasificación:
5.0

The attendant was very helpful make my storage necessities very easy I will do business here again for sure I highly recommend this place.

Sergio R.  |  Overall Experience