Customer Reviews for U-Haul Storage at East Pearl

2,187 reviews

4494 Hwy 80 E   Pearl, MS 39208

(769) 972-3385

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(769) 972-3385

4494 Hwy 80 E
Pearl, MS 39208

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Andrea at the storage facility was extremely helpful and very polite. Good employee and she should be recognized as such.

John M  |  First Impressions 
Rating:
5.0

Tenisha was the staff member who helped me. I was already stressed about moving and all that comes with it. She was very professional, knowledgeable and efficient. I have never given a review about any product or visit to any place ever. But I want you to know you have an asset in Tenisha. She is the kind of employee you want to keep!

Amy G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dougles C  |  Overall Experience 
Rating:
5.0

Have no complaints here

Lawrence H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Meagan W  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOHN D  |  Overall Experience 
Rating:
5.0

A quality facility with extra helpful and considerate staff.

heber s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANNA C  |  Overall Experience 
Rating:
2.0

Staff is rude , unhelpful, assumes the average person understand "Uhaul" language, and requires constant follow up to ensure an issue is resolved. They also love to use the speaker phone which drowns out any other conversation in the room.

Rendell A  |  Overall Experience 
Rating:
3.0

Not enough staff. The wait is too long to be served. Other than that everything is great.

Mildred W  |  First Impressions 
Rating:
5.0

Ease of business , very friendly staff , kindness of management. Always willing to assist you.

SHERRY C  |  First Impressions 
Rating:
4.0

Staff always helpful. Clean facilities. Pleased with storage and truck rentals when used. Will continue to use this U-Haul location when needed.

Joe M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEN C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elijah M  |  Overall Experience 
Rating:
5.0

Storage room was nice and clean. Was to small but it was 1 month free with the truck and car hauler rental. Like the fact that u-haul process carts to roll items on. Would recommend

Jobbie A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita H  |  First Impressions 
Rating:
5.0

I like the storages are inside.

Lydia N  |  First Impressions 
Rating:
5.0

Tenesha..was absolutely the BEST !!!!for some reason my reservations kept getting mess up. She help me over and over again with kindness and patience. I love her professionalism I TOLD ALL MY FRIENDS ABOUT HER. Even the young when I turn the truck back in was AWESOME!!! I appreciate them. Love this service and location THE BEST!!!!!

Felicia B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rachel S  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Amos W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittie r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary G  |  Online Move In 
Rating:
5.0

The young man who helped me was courteous and knowledgeable. Over all, a positive experience.

David S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rachel S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fred M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelia W  |  First Impressions 
Rating:
4.0

Space and staff were great. I just got to the point where I needed a larger unit.

Earl S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shatasha H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey B  |  Overall Experience 
Rating:
2.0

Indifferent attitude from staff during initial and subsequent encounters. When given the key to vehicle I was given no indication where the truck was or what number to look for when searching for it. There were 11 of the same van on the lot. I was provided incorrect length rack for wardrobe box. Upon return with explanation, I was told I needed to come back the following day to speak to “Owner” to get a refund. After returning the following day and explaining the situation to her she reluctantly refunded the cost after complaining that she couldn’t use the box now because I already taped it together. I explained I had no way of knowing the metal rack was the wrong size until I assembled the box. I apologized for not double checking behind her employee to be sure I was given the correct size rack. One evening I attempted entry “after hours” using card provided. Doors were locked. Called Service Center and I was told I “didn’t pay for after-hours access”. I found out later entry can be accessed 24/7 via the roll up doors for vehicle access. Parking lot looks like it’s been bombed. Asphalt missing and large holes throughout. The construction going on in the building for the expansion of the individual storage units has created large amount of dust and debris covering the items I had in the storage unit. There should have been notice made to renters alerting the fact this would be taking place over the course of several months giving tenants the opportunity to cover belongings.

Robert D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katlyn A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter B  |  Overall Experience 
Rating:
5.0

Everything was so nice and clean and the staff was so very friendly

delta w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cassandra H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darlene S  |  Overall Experience 
Rating:
5.0

I was really surprised at how nice and clean they were .

Eveyln C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHAKI M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keisa H  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Tequila S  |  Overall Experience 
Rating:
5.0

Very pleased with the self storage experience

Waukesha P  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lawrence H  |  Overall Experience 
Rating:
4.0

Moved out because I was paying for climate control and it was always hot and my property was covered In dirt

Michael M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latrisa D  |  Overall Experience 
Rating:
5.0

Very pleased and satisfied with my experience

Lawrence H  |  Overall Experience 
Rating:
4.0

I was a upset when I arrived and I did apologize the lady worker, but she had an attitude and telling the other co-worker this how the rest of the day was gona be right in front of me after I apologized. Then she took my money she was slinging pen in the cup holder throwing money in the drawer, finally I said i wss sorry again and she was very rude

RENEE R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RaQuan Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANDRENICA W  |  First Impressions 
Rating:
5.0

Best storage area that I have ever used.

Jean G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUSTIN P  |  Overall Experience 
Rating:
5.0

Great experience. No complaints. Personnel very courteous and professional

WESLEY L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathy t  |  Overall Experience 
Rating:
5.0

Owners were very sweet and kind very helpful and efficient ❣️

Antoinette B  |  Overall Experience 
Rating:
5.0

I couldn’t check in on the box at first and when going in the store the associates were all so helpful. My unit was too small and they immediately helped to change out my unit and offered to show me the different sizes to choose from.

Brittany J  |  Online Move In 
Rating:
5.0

Best storage facilities I've ever rented. Staff were friendly and helpful. Prices were reasonable/affordable. I will use this rental facility again, if I need storage solutions.

Sheri G  |  Overall Experience 
Rating:
3.0

There was a new guy it was his first day and no one to train him so it kinda to a while so the other guy took over for him so it was faster but needs a manager on weekends to train if you have a new person working weekends

Rebecca S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bailee M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vicki H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anna F  |  Online Move In 
Rating:
5.0

Thank you

Steven M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meghan J  |  Overall Experience 
Rating:
4.0

Access through the large automatic doors are locked when the office is closed so your not able to move anything large in or out of your unit.

Michelle C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Beverly O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald S  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Bobby H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Beverly O  |  Overall Experience 
Rating:
5.0

Everything was good

Funelo M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Burt B  |  Overall Experience 
Rating:
4.0

THE FACILITIES AND STAFF WERE EXCELLENT. THE ONLY NEGATIVE I CAN GIVE IS THE PRICE. MY RENT WENT UP 2-3 TIMES EACH YEAR.

Britt T  |  Overall Experience 
Rating:
3.0

I was charged for the wrong tape. The staff was nice but I had to carry my own things to the vehicle. I had a $7.95 charge that I am not sure about

KATRINA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly O  |  Overall Experience 
Rating:
5.0

I think the storage facility is very clean, and there was more than enough space in my unit. The only think I’m not to happy about, is that the lock on my unit is a little hard to open and close, and the first two day that I was there, I would put my code in, but for some reason, the alarm would still go off. Other than that, it is excellent!

Jayla E  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Joshua Y  |  Online Move In 
Rating:
5.0

The Manager is a good person Mrs Mixon she really take care of her people wish all of them were like her

prince l  |  Overall Experience 
Rating:
5.0

Phones and computers were down but they got me checked in.

Ken S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

brandon h  |  Overall Experience 
Rating:
5.0

I’m not sure what the CSR was but he was very helpful and very friendly!!!

Debra H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna T  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALVIN B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

elliott c  |  Overall Experience 
Rating:
1.0

Staff wasn’t knowledgeable of anything about uhaul

Darryl M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth R  |  Overall Experience 
Rating:
5.0

UHauls website is not very user friendly for printing receipts. Very frustrating.

CHRIS T  |  Overall Experience 
Rating:
5.0

Andrea is the best!

Sydney S  |  First Impressions 
Rating:
3.0

I have had no issues, until recently. The person I spoke to on the phone to yesterday, was rude, and had rude attitude when I asked questions. I was upset when I called. She answered my questions. But, she was not nice.

DEBRA F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H  |  First Impressions 
Rating:
5.0

The storage locker was easy to rent, I setup everything online. The facility was well lit and easy to access, would rent from them again.

Joshua L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darrell H  |  Overall Experience 
Rating:
1.0

I reserved a 5x5 unit online when I arrived there was a lock on the unit I was told "something is wrong with this one or there is stuff in there that's why there is a lock on it" never attempted to unlock the lock. I was given a 2nd unit which also had a lock on it then I was given a 3rd unit which also had a lock on it! Each time the price went up and I had no choice but to pay because I had nowhere else to take my belongings by this time it was time for everyone to go home and I arrived at 6 with plenty of time to unload my belongings before 7 along with the help I was able to find because people aren't just falling over themselves to help anyone these days! Well the man come back after the 3rd unit had a lock and he took the lock off mind you the SAME lock was on all 3 units. He opened the empty unit so I asked about the 1st unit which he then took the lock off and it was also empty! Why he couldn't take the lock off to begin with seeing as how he had the key. We had backed up to the door to unload before any of this happened and while we were dealing with the unit issues they decided to close all the big doors so we were forced to prop the regular size door open to get my belonging inside. I am not normally a complainer I understand stuff happens BUT had he opened the original unit to begin with I could have avoided so much stress! My help was irate and it was not easy to get him to help to begin with. I hate I had such a terrible experience but this could have been avoided so easliy!

Katlyn A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Georgia K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUTHIE R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Casey R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori E  |  Overall Experience 
Rating:
5.0

Very satisfied with the offerings

Richard H  |  First Impressions 
Rating:
5.0

Staff was very helpful and worked well together between facilities. New Asscociate, Clarence, was awesome! Keandra and Andrea and Kamari were great as well. Thank you all for your help.

Tina J  |  First Impressions 
Rating:
5.0

Andrea, the owner, recognized me from previous business with my parents. She is always so helpful and easy to work with. It’s obvious she cares about her business and customers. I’d recommend this facility to anyone!

Brady R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HENRY J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOMINIC B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Z  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick R  |  Overall Experience 
Rating:
4.0

Unit was secure. The lighting for inside the units was almost non existent. But overall, was a good experience. If I had one negative thing to comment (and was a factor in my moving to another storage place), it was that I rented a unit the same day I rented the truck (to have somewhere to move in). It was advertised I could get a month free with a truck or box trailer rental if I also got a storage unit. I was told I could do just that. But when I inquired after I moved my belongings, I was told I did not qualify for a free month because I already had the storage unit. But mind you, it wasn’t a previous storage unit, it was a storage unit I rented specifically for this move. A week later, I rented a large box trailer. Again, it was advertised that I could receive a month free of storage. But again I was told I didn’t qualify. That was frustrating. It needs to be spelled out that you get a free month when you rent a storage unit AFTER your move (as I was told). But if that’s the case, it’s nonsensical because I can’t imagine moving and not be assured you have somewhere to put your belongings when you arrive. Not a good way to treat a good customer. You can check my account and see that I’ve rented quite often and spent quite a bit of money on rentals, towing packages, etc over the past 2 years.

Robert S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rachel S  |  Overall Experience 
Rating:
5.0

Very pleased with everything

Lawrence H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stephanie H  |  Overall Experience 
Rating:
5.0

All staff were friendly and helpful and they made me feel very welcome.

Jacob B  |  First Impressions 
Rating:
1.0

Unprofessional Customer Service Representative..I was waited on by a young lady on Aug 30th 2022 at 10am . She was very Unprofessional and extremely ignorant.I do not appreciate her Unprofessional behavior..She made the experience very unpleasant. I would hope in the future your company will hire professional and intelligent people who knows how to represent your company.

sidia r  |  Overall Experience 
Rating:
1.0

The Storage was excellent..but the customer service was horrible..the cashier I had on Aug the 30th was very unprofessional and Ignorant... I hope in the future your company will employ a better class of people and a more professional customer service representative

sidia r  |  Overall Experience 
Rating:
3.0

Unit was too small. I cancelled.

David T  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Breanna K  |  Overall Experience 
Rating:
4.0

N/A

Karen M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ben o  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dortria B  |  First Impressions 
Rating:
1.0

When I tried to get in the storage facility I couldn't because I wasn't told it closes at 10. There were roaches all over me belongings when I came to remove them out the storage room. I still have a hold on my account and it's been a month.

Brittany M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren S  |  Overall Experience 
Rating:
5.0

I love the location and facility

TONEY F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James K  |  Overall Experience 
Rating:
5.0

The customer service at the facility was awesome! They were nice and customer friendly.

Mary B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORI D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLYED J  |  First Impressions 
Rating:
3.0

It has roaches and tht was the reason why I move my things out

APRIL H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bethany S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeoffrey B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alisa C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nneka j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheri G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barbara C  |  Overall Experience 
Rating:
5.0

You person duty that day needs a raise. He was excellent in helping me set up our storage room and was by himself working that day.

gregory p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RENEE K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie H  |  First Impressions 
Rating:
5.0

Very nice facility

Darlene C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cedrick M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHARON S  |  Overall Experience 
Rating:
2.0

there we're charges that were not Correct head others that were with me these issues out and said it was common with U-Haul . tems that were Overcharged for were corrected by U-Haul

PHILLIP O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William H  |  First Impressions 
Rating:
5.0

Thanks for all your help Andrea. Jim

James B  |  Overall Experience 
Rating:
5.0

Dry clean and appealing place that as very safe

Cyndi H  |  Online Move In 
Rating:
2.0

The inside RV parking was dimly lighted and the overhead door access would stay open or not open at all at times. There was construction ongoing inside during my rental period. A U-HAUL trailer was parked in my spot once. Not the experience I anticipated.

Tracy L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOBYSHANE L  |  Overall Experience 
Rating:
3.0

Our unit wasn't cleaned prior to moving items into it.

Paul H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ruth S  |  First Impressions 
Rating:
2.0

Overall my experience was good but there are a lot of issues with the staff. The manager (if it’s the same one when I moved my stuff in was good but the other employees weren’t as professional or seemed to care about customer service. A few weeks ago I went by there on a Sunday and the doors to the storage facility wasn’t opened. I went to the office and the employee there didn’t realize the doors weren’t opened and said the manager hadn’t come to unlock the doors. !?!? This was very inconvenient for me but that’s what it is like often at this location.

KAY M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adrian J  |  Overall Experience 
Rating:
1.0

Lack of knowledge or care. Lack of true customer service. Will never use or recommend it.

Victor M  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

KIJANA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy L  |  First Impressions 
Rating:
5.0

Ms Adrian Mixon customer service is like off the charts. She has made my experience with UHaul fantastic. I am a 15 year customer with UHaul and was really contemplating ever using UHaul as my go to service company anymore, because of bad service in the last year, until I talked to Ms Andrea. She is the upmost best customer service oriented person I have ever in the past15 years using UHaul experienced . I have recommended her facility in Pear to every person in need of renting a truck or trailer for their moving needs. Thank You Ms Adrean, I hope UHaul recognizes the value you hold as being an employee of UHaul. Thanks again….R Urbano

Rick U  |  Overall Experience 
Rating:
5.0

Andrea was great! Exceptional customer service!

Mel C  |  First Impressions 
Rating:
5.0

Wonderful service. Thanks

Richard L  |  First Impressions 
Rating:
5.0

Very accommodating and the staff was very professional, I am only leaving because we not longer need to store the furniture that was there.

Reshonda D  |  Overall Experience 
Rating:
1.0

We were unable to access our reserved storage unit due to a broken hasp. We were told per Andrea Mixon area manager that they did not know when the hasp could be repaired leaving us to scramble to find an available unit at another facility. This inconvenience caused a delay in our entire moving process which the staff Chynna Burk showed little concern and was overall extremely rude. We plan to share our experience on social media as we will never use UHaul again.

Lynda M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kay U  |  Overall Experience 
Rating:
5.0

Will definitely use again if the need arises.

Laurin G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hemphill E  |  Overall Experience 
Rating:
3.0

The day I reserved the unit, we were told about the moving truck/getting the month rent free. The staff was friendly and knowledgeable- provided us with information requested, showed us a sample unit, etc... We didn’t have a certain timeline to move in, just needed to secure a unit, so I set the date for June 29 and we brought a few little boxes on that date. I asked about the truck again and was told it would not apply since I had already moved in... Our unit is in the very back corner. While it is one of the larger units, it has a smaller door. Lighting is poor. I wouldn’t Not recommend this facility to a friend, but it wouldn’t be my first choice after my experience in 6/29.

Melissa H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joy H  |  First Impressions 
Rating:
3.0

I didn't receive first month free like everyone else and advertisement stated, Had to be giving a substitute lock and was told to check back..

Karen M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charlene D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meghan J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca s  |  First Impressions 
Rating:
5.0

Staff was awesome and knowledgeable.

daphne h  |  Overall Experience 
Rating:
5.0

Bathroom was full of trash and out of toilet paper. All else was great. Also the women that was on duty Saturday the 22nd was very helpful, professional and wish there were more employees like that in every business I use.

steve m  |  Overall Experience 
Rating:
5.0

Move out date of 5/6/21 is not correct above. Have utilized the storage unit since 2018 and after the second rent increase decided it was no longer affordable.

angela b  |  Overall Experience 
Rating:
5.0

I’ve done a lot of moving but I have used this facility like two or three times in one weekend to get moved or one week to get moved the staff is very friendly and knowledgeable and helpful guy joy doing business with them.

Julia M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christy E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna P  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kelly t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PHILLIP W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa F  |  Online Move In 
Rating:
4.0

Seems you always had to wait for someone to come to the customer service area to help you with your issues. This area should be manned at all times during the hours of operation.

simpson c  |  Overall Experience 
Rating:
5.0

I really like having a place to leave good items that I dont want for someone else.

LISA M  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Craig W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANA M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charlene D  |  First Impressions 
Rating:
5.0

Great convenient place. Organized, competent, professional staff and located in safe location. Grounds are spacious. The only complaint is the storage isles are extremely tight (narrow) making it difficult to maneuver large furniture such as sofas.

Rick F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianne L  |  Online Move In 
Rating:
1.0

Candice was worried about were Danika and Amber were. She said they always disappear (from work). Danika was mean and so blunt. Amber was just plain ugly, and rude. She doesn’t have any customer service skills. Her mask wasn’t even on her face properly. She walks away from her customer when she’s suppose to be showing them their unit. (Like you know were it’s located already)!

Tanaka R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIANA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

santanna w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joinisha W  |  First Impressions 
Rating:
5.0

Really enjoyed storing my RV at this facility. It had everything I needed and wanted. To bad you changed your business plan and eliminated this type of storage. I could also used more notice before I had to move.

James H  |  Overall Experience 
Rating:
5.0

Always so convenient to access. Clean and well kept facility. Enjoyed being able to come and go and staying safe while doing so.

shelia l  |  Overall Experience 
Rating: