Customer Reviews for U-Haul of Streetsboro

3,536 comentarios

9034 State Rte 14   Streetsboro, OH 44241

(330) 626-3474

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(330) 626-3474

9034 State Rte 14
Streetsboro, OH 44241

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

No problems and that's all I want as a customer.

JIM G. 
Rating:
5.0

Customer did not leave a comment.

Daniel Z. 
Rating:
1.0

The truck was dirty and in turn got dirt/ grease on my belongings.

Jonathan M. 
Rating:
5.0

Very fast friendly service. Thanks!

ANDREW S. 
Rating:
4.0

Customer did not leave a comment.

Luis Fernando M. 
Rating:
5.0

So friendly and helpful! I got a trailer the last minute and they even loaned me a different size hitch mine was too large. Great staff on pickup and dropoff.

George G. 
Rating:
5.0

Streetsboro U-Haul was amazing! They helped me with a lot of last minute problems that came up in my life, and made the move easier. The staff and manager are super nice people, who were extremely helpful. I highly recommend Streetsboro U-Haul. Thank you!

sue W. 
Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Shawn R. 
Rating:
3.0

When I rent pads I expect them to be located inside of truck. Quick refund tho! No pads! Pain in the butt pickup process where the app didn't work and had to wait on the phone with CS.

Jacob K. 
Rating:
5.0

Customer did not leave a comment.

zane e B. 
Rating:
4.0

Customer did not leave a comment.

DOUG M. 
Rating:
3.0

Customer did not leave a comment.

Cameron F. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Great staff. Very simple, quick pickup and return process.

Jeffrey R. 
Rating:
5.0

Workers that helped me were terrific. 5 stars

Jeff S. 
Rating:
5.0

Nothing everything was fine.

Allan H. 
Rating:
5.0

Customer did not leave a comment.

Sarah B. 
Rating:
5.0

Nothing! Everything about my move of my mommy home that was great and helpful had to do with renting from Streetsboro U-Haul the owner and All the girls were helpful and kind. Thank you God bless

CHARLENE H. 
Rating:
5.0

Customer did not leave a comment.

Sherry S. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Great customer support and personnel - Brie was very helpful and professional! Kudos.

PHIL W. 
Rating:
4.0

They check engine light was on in the truck. Glad i didn't break down.

Nick K. 
Rating:
5.0

Customer did not leave a comment.

Rodger S. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

excellent staff

Richard L. 
Rating:
5.0

Customer did not leave a comment.

cynthina H. 
Rating:
5.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

All of the employees I dealt with were personable and professional. This was a smooth and easy transaction.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Ralph T. 
Rating:
5.0

Best people working here at the Streetsboro store. Very helpful and accommodating.

William B. 
Rating:
5.0

Customer did not leave a comment.

Mantz S. 
Rating:
5.0

Very quick drop off, excellent

jeff G. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Moved twice in less than a year and always had an issue of some kind. It was really refreshing when Phillip checked us out and was super friendly. He answered all of our questions and after this experience we will definitely choose this location if we need to rent again.

Cody G. 
Rating:
5.0

Amber checked me in and checked my return. She was very professional, explained everything, friendly a 10 STAR PLUS employee.

David R. 
Rating:
5.0

Customer did not leave a comment.

JODY C. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

This location is hands down my favorite. The Manager and his employees are very helpful, I actually left an item in rental and they had it when I went back the next day.

Paul R. 
Rating:
5.0

Fast easy check in with knowledgeable friendly staff and on return of vehicle, quick easy on you way check out. Great experience with this U-Haul location!

MIKE G. 
Rating:
5.0

Very quick, efficient and great service!

TAMERA S. 
Rating:
5.0

The staff made ,from making the reservation to picking up truck to returning a very easy and smooth experience. Thanks to all

Sharon S. 
Rating:
5.0

Great location and people

Jon G. 
Rating:
5.0

Everything was quick and easy. Thanks

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
3.0

Answer the phone!! Tried calling to talk to someone on duty. All I got was automated recording try to up sell more merchandise. Add more staff. One person cannot take care of this type of business staff was very helpful and friendly.

Chuck B. 
Rating:
5.0

Customer did not leave a comment.

Kristin S. 
Rating:
5.0

Customer did not leave a comment.

Roni S. 
Rating:
5.0

Easy to use app - made rental fast and convenient.

John B. 
Rating:
4.0

Customer did not leave a comment.

Robin P. 
Rating:
5.0

Customer did not leave a comment.

TIA I. 
Rating:
5.0

Best experience I have had with Uhaul. The general manager is very helpful and good at his job.

Darrell L. 
Rating:
5.0

Customer did not leave a comment.

erik H. 
Rating:
5.0

Customer did not leave a comment.

Meghann M. 
Rating:
4.0

Customer did not leave a comment.

cameron W. 
Rating:
5.0

Melisa was very helpful. Customer service was top notch.

Nathan F. 
Rating:
5.0

The agent at this location was helpful and professional. Just wish your company had more people like this. Hint.... Hint

Sonya D. 
Rating:
5.0

U-haul agent Brie Fagan (from my receipt) was exceptional on the reservation, pick up and return.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Stefani B. 
Rating:
5.0

Customer did not leave a comment.

arthur B. 
Rating:
5.0

Nothing. Staff was friendly and professional, excellent!!!

Roger K. 
Rating:
5.0

Fabulous customer service!!!! A+++

dede K. 
Rating:
5.0

The Truck had no muffled exhaust. Extremely loud. They should not have issued this truck to anyone. But it was the last one they had. embarrassing

william M. 
Rating:
3.0

Billed me another full day for a requested 2 hour extension.

Traci R. 
Rating:
5.0

Customer did not leave a comment.

Tracy R. 
Rating:
5.0

I can't think of anything you could do better? I rented a truck last week and one yesterday. Everything went really well. I am very happy with your services.

Roisin M. 
Rating:
5.0

No issues, seamless interaction

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

Leandro F. 
Rating:
5.0

Customer did not leave a comment.

Alexa B. 
Rating:
5.0

Nothing. The equipment reserved was ready and available at pickup time, and performed as needed and expected. Drop off was quick and easy. The staff at both pick up and drop off were well informed and performed in a business like professional, and friendly manner. It was a refreshing encounter which these days is a rare commodity.

Thomas G. 
Rating:
4.0

The gentleman that checked me back in came right out as we pulled. It was quick with waiting time was very pleasant person. Have no complaints.

kim M. 
Rating:
1.0

The girl was very friendly, however. she had a difficult time- had the man come out he said just use the 1'7/8' ball. how am I to know. the location where i was suppose to pick up from had me purchase a 2" ball and a light adapter plug. Uhaul called said to go to streesboro not Kent. Thank God MY BROTHER was there and noticed how low it was. We were delayed 5 hrs went and bought a hitch with a 5" lift. Upon putting it in noticed it was a 1' 7/8 ball I told brother they said it was ok. It was not ok!!! If I would of gotten on the highway with the way they set it up, an accident waiting to happen. Could you imagine towing my moms car as the reason for getting trailer went through 12 days clearing her home as she died. Then going through the trailer mess. I Trusted U Haul to set it up safely for me. They did not, employees didn't care if we were hurt or hurt someone else. I think Kent guy would of done it properly, as he looked at my hitch, had me buy a 2" ball made sure my Van had towing power. Streetsboro location terrible, nice enough however didn't know or care about what they were doing. OH OH lights could not of worked, she had me do light check. Said good to go, the wires were smashed on tongue of your trailer. So no way were they working when she sent me off. I get chills thinking what could of happened to us. Thank God my Very Experienced Brother was there. After he changed hitch and ball size. The trailer towed beautifully.

Neva J. 
Rating:
5.0

Customer did not leave a comment.

Karl G. 
Rating:
3.0

The young lady that helped us was very nice. The older gentleman there with her (?manager) seemed to have woke up on the wrong side of the bed.

Erin C. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
4.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

Christopher E. 
Rating:
1.0

Inform customer at time of rental that the location promised (Wooster) is not possible, and the closest one is 50 miles away.

Colby H. 
Rating:
5.0

Customer did not leave a comment.

Jeanine K. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Everything was Above Board. Great Service. Thank you.

William B. 
Rating:
4.0

Customer did not leave a comment.

Lee A. 
Rating:
4.0

Customer did not leave a comment.

Lee A. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Alyssa B. 
Rating:
5.0

Staff was friendly & efficient. Van was spotless. Great experience. This location is far superior to others I have rented from across the country.

Melissa A. 
Rating:
5.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

tom E. 
Rating:
5.0

The reservation process was a breeze and the cus service from start to finish was top notch. :)

nicholas B. 
Rating:
5.0

No issues on drop off.

David L. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Florian M. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

It was perfect, there would be nothing to improve

Joseph S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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