Great customer service. Very friendly & helpful,
Gregory S.Customer Reviews for U-Haul of Streetsboro
Testimonials From Recent Customers
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Greeted well, in and out easy, thank you so much.
ROBERT S.My experience was smooth and fast. Both out and in.
Erik A.Prompt and professional service. Would highly recommend
Lou V.They forgot the dolly that I ordered, but we came back ASAP and they allowed us to take the dolly rental by looking up my order by phone number. Staff was friendly and apologetic, no complaints!
Donald D.Everything was great! All the employees were kind & pleasant. I don't have a single complaint.
Christopher S.Very easy rental of a 12 foot trailer. Professional hookup and no issues at all. Estos muchachos hicieron un gran trabajo.
Tim K.Everything went as planned. Vehicle was ready as scheduled.
Scott C.The manager at the store was great. I came in last min when my personal trailer broke. He was quick, efficient and pleasant.
Joseph K.Maybe rentable booster seats for shorter drivers? All in all a great experience and well run operation.
Dawn S.Amber is a great representative of your company. Excellent customer service!
CHRIS M.Amber was fantastic she had my trailer rental prepared when I walked in the door. She greeted me by name having never met her before and she said you're right on time. She completed her business with the customer in front of me and my trailer was hooked up and I was on the road in 15 minutes. She was polite and respectful and very professional. It was a very good experience thank you.
Nick B.Very friendly
Thomas P.Phil was quick, kind and helpful. They seem to have equipment other locations do not.
Michael K.Great experience. Simple quick location had an issue reached out and left me a voiceMail with their solution and it was perfect and didn't require me to call back to verify simply show up and all is good. In and out easy. Thank you. Will rent again.
KRIS R.Great customer service.
John S.Nice people to rent from, thanks for always having trucks available. I like buying propane here too.
Kevin O.we got there to pickup the trailer and were told to call customer service, we were given the run around by them and told our account was on hold because of your store in Springfield Ohio said we had words with them the last rental we got. their guys were rude and smarted off to my employees.We had reserved the trailer a week before and was never told about the hold until we were at the store to pickup the trailer that was 150 miles from home.
Chip W.This is the 4th time I have used this Uhaul location in the last 3 years. They are the best.
JIM M.Always good service. Highly recommend
Herbert M.Great rental experience. Staff was friendly, equipment was awesome and drop off was easy. Thank you very much
ken G.Nothing to improve Fast and friendly service
Jon G.Great Truck and Excellent Service.
Michael V.The truck was very clean but surprisingly old. I believe it was a 12+ year old vehicle with 140k miles on it. While operable, it lacked modern conveniences that most of us have come to expect in even base model vehicles(Bluetooth/hands-free, back-up camera, etc)
Greg H.Fast and easy rental.
tom A.I was very impressed with the service I received and the condition of the truck. Will definitely choose this location again.
Kristina S.Great service rep
Paul F.Thank you! Service & Equipment 🌟🌟🌟🌟🌟
Robert M.Update vehicles, make sure they are in good repair, if the speed is limited, inform the customer prior to them renting the vehicle.
Ken P.Employee was very polite and professional.
Rebekah S.Staff - young lady- was very prompt and friendly- great job
Troy B.My truck had a very clean interior. I was not thrilled with its reliability, though. I have to call roadside assistance because of a dead battery. This caused a several hour delay in my plans. (We were on our last trip). The brakes were also spongy. I had to step gard in the brakes to bring the truck to a stop.
Ronald G.Both Larissa and Amber were very professional, courteous and helpful.
Todd S.All good. No issues.
Mark S.I have no suggestions. They were great!
debbie S.Girl in this place were very nice and helpful.
David T.Update your fleet, my truck was pretty worn out
David J.I was greeted by the staff. The transaction was explained to me and was quick. A staff member came out to hook up the trailer to my truck. He gave me packing tips. I was in and out in 10 minutes. Overall this was great customer service.
Gregory H.The trailer we rented was in poor mechanical condition. Recommend it be taken out of service.
Dan B.Nada
Terry H.Staff was very friendly
Ronald G.Good customer service, both the Sunday clerks were exceptional.
Paul K.The employee that helped me did a very good job. Sge was friendly & knowledgeable.
Timothy K.Very helpful and would definitely use again and recommend this location for all of your moving needs.
Douglas E.Christina was very helpful. The truck drivers door was a little hard to close.
robert W.They charge one more day without reason
Majdi A.The lady behind the desk was very nice and informative
Ed B.When I picked it up the truck was ready to go and warning which was unexpected and fantastic. However when I returned it earlier there was no one there in the store for at least 15 minutes when the person came back into the store he did not greet us or say I will be with you guys in a moment. So that was awful !
Kimyette M.Representative got in early and started the vehicle for me on a very cold morning Thanks!
Jon G.The truck was not running on all cylinders and was making a popping sound. I only made one trip because of it. I would have thought they'd refund me but they didn't.
Nichole K.Great people working. Great Service .thank you
William B.It was great
Linda D.