Customer Reviews for U-Haul of Kings Canyon

2405 comentarios

4036 E Ventura Av   Fresno, CA 93702
(W Of Cedar)

(559) 487-1730

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(559) 487-1730

4036 E Ventura Av
Fresno, CA 93702
(W Of Cedar)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meng L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nareth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elyse T. 
Clasificación:
5.0

The staff are excellent!!!! I have always been treated with respect and I respect them back. That is rare in today's world. Thank you!ðŸ'ðŸ˜Š

Debra S. 
Clasificación:
5.0

Equipment little dirty and already had quite a few dings BUT my experience was absolutely wonderful with the workers there

David D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dao L. 
Clasificación:
5.0

They were very helpful and it was an easy in and out experience. I will continue to use this location.

Connie A. 
Clasificación:
5.0

Everything is well organized and orderly. Thank You U-Haul for making rental process seamless.

Gustavo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan H. 
Clasificación:
5.0

Check in process was much easier than checking in “in person” much faster ...no one wants to spend forever inside the building checking out when you've got lots of moving to do after...want to get it and get my day started already ...so thanks for that

Michelle E. 
Clasificación:
4.0

Personally, I would have preferred to have a representative with me while inspecting the vehicle prior to accepting said vehicle. This way, any prior damage that had not been noted could be addressed. When I asked the representative about any prior damage, he shrugged me off and told me it had already been inspected. However, I found some trash in the passenger door compartment and a keychain with a Key Fob and one key under the passenger seat. So how well was this vehicle inspected? I just don't know. Not too well, I think. And Yes, I plan to return the keychain to the Uhaul Office.

Eric S. 
Clasificación:
5.0

I have had great customer service at this location, keep up the great work.

Jose H. 
Clasificación:
5.0

Nothing.Everythibg was great

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
4.0

Quick and easy pick up and drop off. Staff was polite and helpful.

BRADLEY O. 
Clasificación:
5.0

The prior driver left garbage (food containers) under the driver seat. Not a big deal but we had to clean up someone else's trash which is kind of gross.

Michelle K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

Everyone I spoke to on the phone, met with in person, and who helped get me hitched up in the lot were VERY nice people.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THAO V. 
Clasificación:
5.0

Great customer service! Somehow when I got kicked off the system I tried again and Chris caught the double reservation and called me immediately to verify. Thank you gentlemen for the friendly service.

Elizabeth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene E. 
Clasificación:
5.0

Very helpful with my needs, super fast services. will definitely be a returning customer.

Jia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL O. 
Clasificación:
3.0

Your hidden fees, $.89 per mile above the $29.95. Train your people to explain the fees correctly.

ERNESTO D. 
Clasificación:
5.0

Great customer service very professional

Bruce F. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANCES M. 
Clasificación:
5.0

Making sure the mileage and Gas gauge is correct as to what is in the system .

Isaac A. 
Clasificación:
5.0

the truck i rented was very dusty and the interior floor looked like they didn't clean from previous use. But other then the equipment being really dirty , The customer services Reps were very helpful and respectful i would recommend anyone to use this U haul Location

ADAM M. 
Clasificación:
5.0

Great running truck all customer service was excellent only fall back is price went to high for mileage one day was 0.69 next day is 1.09

David D. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

Not much just keep up the good work 👍 friendly employee

Sergio C. 
Clasificación:
5.0

A+

Rebeca P. 
Clasificación:
1.0

Prices too high, and they cheat you by marking higher mileage or gas levels.

Tessa J. 
Clasificación:
5.0

Christian was a great sales associate, very professional. 10/10 service. Would return again.

Jacob L. 
Clasificación:
5.0

Always a pleasure dealing with this location. Christian is always very helpful. Gets me in and out quickly. Highly recommended ðŸ'Œ

Carlos C. 
Clasificación:
5.0

Christian was a huge help from the start A++

Manuel Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOMPHANE M. 
Clasificación:
5.0

Great customer service here. Quick and easy. Uhaul is always so busy with only 2-3 people working. Average about 15min to take care of one customer, but if you take time to fill in your info online and do the check in process online, they can get you in a out as quick as 5min.

Koua X. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric L. 
Clasificación:
1.0

Upon receiving the rental I was told there was 1/4 tank of gas and there wasn't. The truck broke down in the middle of the street less than 3 blocks from the U-Haul store. I tried contacting the store and they were less than helpful and rewarded me to what was suppose to be Roadside Assistance and they also forwarded me again. I was placed on hold for over 15 mins. Long story short... my family ended up coming to help me with the truck. By the time roadside was about to send someone out to assist me it was 2 hours later!!! Finally when I finished moving all my stuff and explained everything to the worker about the truck he gave me some story about how the lot is open and people steal the gas out of the trucks and told me if I have anything to report I need to contact the manager on MONDAY. To I received a bill stating that I owe an additional 51.00 for them having to put gas in the truck along with a gas filling fee. I just want to know how can you charge a person for something that was NEVER in the truck to start with?!? I called and filed a dispute and the operator was extremely rude and all he told me is I'll receive a call in 72 hours and I will NEVER go to this establishment again and I advise people NOT to go there either. They don't check the trucks properly and they try to over charge you

Elicha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

Great trucks....keep them runnin'!

KENNETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomeka J. 
Clasificación:
5.0

nothing

Orthencia V. 
Clasificación:
5.0

Keep doing things exactly the same. I had an appointment was seen by sales representative on time no waiting great customer service.

SOPHIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
3.0

The employee said there was 3 reservations and only two trailers the rent. Luckily I was there first and got one. That should never happen

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE A. 
Clasificación:
3.0

Always the best equipment

Paul C. 
Clasificación:
5.0

My experience was excellent

Anita Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO N. 
Clasificación:
5.0

Service could be faster due to the fact people are busy and I had prior reservations and there was multiple staff members present during my pick up and I was paying movers by the hour. Time is money for all of us

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P. 
Clasificación:
5.0

The staffing was excellent!! Great service!

Jose R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
1.0

Gas wasn't full as they stated. Picked up at 5pm and was told have to bring back by 8am morning. Also try to increase the daily fee from 19.99 to 30+ dollars. Will never rent agin from you. Bad company and people.

Nayef H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mats H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

I have rented from UHaul before but this is the first time for renting a trailer. On both picking up and returning the trailer, I was very impressed with the customer service. This is something that is not forgotten. Gracias

Benjamin B. 
Clasificación:
2.0

Lights inoperable on one side.

Cesar D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Remberto M. 
Clasificación:
1.0

Was not welcomed when I arrived to rent trailer! Associate needs recourse training and customer service! Trailer lights need immediate attention!

Cesar D. 
Clasificación:
1.0

Cleaning Painting Asphalt resealing and repair Asphalt stripping Updated signage

Michael M. 
Clasificación:
5.0

I always come to this location even if I have to drive across the city. Why? Because I know I will receive the best service all around. Employees are nice and respectful. The trucks are clean and the wait time, is no time.

AUSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHAMPHANH T. 
Clasificación:
1.0

Poor customer service.

Dy K. 
Clasificación:
5.0

Only place too rent!!

Kelly C. 
Clasificación:
5.0

I enjoyed the friendly and helpful customer service! They were very quick and efficient!

Marjorie C. 
Clasificación:
5.0

With the new online check in/out it makes it so simple. I now use uhaul instead of borrowing friends trucks to pick up big items.

CHRISTIAN A. 
Clasificación:
5.0

Excellent,all respects

THOMAS F. 
Clasificación:
2.0

the location was average, I arrived at location for my reservation of car hauler, after talking to reservations, they assured me it wast their waiting for me and only place in Fresno with car hauler. I arrived and no car hauler, it was still out on rental. Reservations changed my pick up location by 10 miles due to this location having car hauler and assuring me of that. I had to rent a 12 X 6 ramp trailer tht we barely made work. U- Haul is junk and so is reservation personell, pure garbage. Not an isolated incident

Violeta V. 
Clasificación:
4.0

Not a good part of town.

Joanie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
3.0

Not enough staff and worker was rude

Roxanne C. 
Clasificación:
5.0

Nice people

Rafael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sunnie Z. 
Clasificación:
5.0

Manager and service counter tech are very knowledgeable also have good customer service. Thanks to the team at cedar and ventera location In Fresno ca .

gema P. 
Clasificación:
5.0

There is a problem with the billing. I was charged for two items that I did not rent as well as a 24 hour rate and only rented for 5 hours. I was advised that they system was having errors. However upon receiving my final bill these charge have not been adjusted yet. I will be calling when the store resumes operations after New Year Day. Thank you

Linear A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel P. 
Clasificación:
5.0

General manager was working alone with lot of customers, but I had pre-completed the check in form and he calm cool and efficient. We were in out in record time. All good thanks.

JOHN D. 
Clasificación:
5.0

Except exp dr license if its from the same month my birthday dec 13 didn't realize my license expired and then tried to make a appt not until late February was the best

SALVADOR F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Your staff are friendly and professional. Keep up the great work.

Rick M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD Y. 
Clasificación:
4.0

I have used this U-Haul site before and have always felt they did a good job. The equipment was clean and in good condition.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny P. 
Clasificación:
1.0

I return truck no issue it was clean and tank filled and they charged me 111 now three days later charged me 45 more and won't tell me why they charged my card without my consent

Anthony R. 
Clasificación:
3.0

Please contact me about my broken items. DANIELLE GLENN 559.942.0052

danielle g.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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