Customer Reviews for U-Haul of Kings Canyon

2548 comentarios

4036 E Ventura Av   Fresno, CA 93702
(W Of Cedar)

(559) 487-1730

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(559) 487-1730

4036 E Ventura Av
Fresno, CA 93702
(W Of Cedar)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Laurie C. 
Clasificación:
4.0

I was rented a flatbed dolly for a car that was being serviced

ERNESTO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber F. 
Clasificación:
5.0

Excellent service. Very welcoming, professional and fast service. They get you out the door fast with what ever it is that you need, so you can be on your way quickly. I recommend them to anyone.

Luis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joy D. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUSAN H. 
Clasificación:
5.0

The young men were great at the Ventura Uhaul!

Ralph M. 
Clasificación:
5.0

Chris was nothing short of outstanding. If I were in ANY HR unit in the Nation, I'd hire Chris in a second if he was ever looking for a job. In 105-dgree heat, he endlessly helped me by setting up the trailer, attaching it, helping me secure the gear I needed for a safe towing experience and was nothing short of 100% professional the entire time. This employee makes this business experience & location an A++++

CLAYTON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIE R. 
Clasificación:
5.0

This Uhaul Store is much better than the one on black stone and Bullard, their customer service is over the top, will go back to this store

KENNETH M. 
Clasificación:
4.0

Costumer waiting time. It takes tooooooo long to answer. When picking trailer, it took 1/2 hr. to talk to a representative.

VICTOR M. 
Clasificación:
3.0

Sweep out the truck box double check there is gas in the truck more parking for Customers and handicapped

ERNESTO Z. 
Clasificación:
3.0

The hitch (ball) had stress cracks on the top and front of the hitch. I noticed the cracks when I disconnected the trailer at home. I was concerned about making it back to Fresno with my load. This trailer needs to be fixed and inspected before renting again.

Randall W. 
Clasificación:
4.0

I did not speak to the local representative at the location for my reservation. I called the local number but was diverted to another center to reserve. I ended calling at least 4 times due to errors and unexplained rates. Every time I called to correct an error another error was made and I had to call again and once again another error was made. I was happy with the local uhaul but not with the reservation line.

Vickie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARICELA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven J. 
Clasificación:
5.0

Great staff. Friendly and helpful. Easy process.

JASON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN M. 
Clasificación:
5.0

A little cleaner

Richard M. 
Clasificación:
3.0

It has been 24hrs and I still have not received my final invoice. I was promised that it would be sent to my email address.

JOHN M. 
Clasificación:
5.0

customer service was very knowledgeable, courteous, nice and very helpful.

CYNTHIA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Herbert C. 
Clasificación:
5.0

Good service thank you

Kenneth O. 
Clasificación:
5.0

Rough looking crew!, but they are nice guys. They even let me have a drink of cold water, it was much appreciated!! ðŸ'

RICHARD S. 
Clasificación:
5.0

Reps were very courteous and professional.

Outhay K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Negiat T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judah V. 
Clasificación:
3.0

Stop your employees from hacking credit cards. My card was hacked within hours of picking up my trailer.

Anginette D. 
Clasificación:
5.0

Thank you to the owner and staff for the best service!

SHEILA M. 
Clasificación:
5.0

You did an awesome job n I can't thank you enough. When I needed the U-Haul truck it was ready. More so I will recommend you to anyone who needs to move n needs a U-Haul truck. Thank You.

TOMEIA V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Esequiel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ildefonso A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Londele W. 
Clasificación:
4.0

Recalls need to be addressed in the pickup I used

Travis H. 
Clasificación:
5.0

Great customer service.

Luis D. 
Clasificación:
2.0

Making sure that rentals are clean d at a fuel level sufficient to make it to a gas station... and not blame everything on others.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORNELIUS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robby C. 
Clasificación:
5.0

These guys were awesome! Definitely would recommend them to anyone. Steven went above and beyond. My husband and I had another UHaul trailer reserved at Uhaul Moving and Storage Mid-City and on our way to pick it up we were notified they rented it out. That lady was beyond hateful and rude. So by the time we got to Uhaul of Kings Canyon we were very upset. But they were so awesome!! Really turned a bad experience into a great one.

Adolfo N. 
Clasificación:
4.0

El cliente no dejó un comentario.

SERGIO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ysidro H. 
Clasificación:
4.0

More or faster customer service on summer weekends? However they accommodated me after another location had a truck needing repairs so I appreciate their availability on very short notice.

LAURA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Piper C. 
Clasificación:
5.0

Remind customer that if they are returning after hours there is a drop box and show them where it is…

Dora L. 
Clasificación:
2.0

The box arrived with lock broken and wood torn. The inside had a lot of damage. Very unhappy with flimsiness of box and difficult to get money for the damage done

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fausta L. 
Clasificación:
5.0

Staff was very helpful and super friendly. Thanks

Debra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHONG N. 
Clasificación:
3.0

Idk

Gerardo P. 
Clasificación:
5.0

There's nothing you need to improve enjoy renting from you all

MARTHA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARTURO N. 
Clasificación:
5.0

Manager Christian was friendly and professional

Sheppora W. 
Clasificación:
5.0

The new manager that helped us was on his game. Everything went smooth and was off the lot with my trailer in about 20 minutes. It was sweltering hot out (113 degrees) and the guys working were doing it with smiles and delivering excellent customer service.

Jay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENTIN A. 
Clasificación:
5.0

Always get great service from the employees

MARK Z. 
Clasificación:
1.0

AC barely worked. Side mirrors would not adjust, drove from California to Texas with a horrible truck.

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

leonard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMBRA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reece R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTURO V. 
Clasificación:
5.0

Exelent!!!

Jose A. 
Clasificación:
3.0

I received a $50 credit due to receiving my reserved Uhaul 30 mins late. The location was due to open at 7am but the GM was not there to unlock the doors for the workers.

Johanna J. 
Clasificación:
5.0

Easy to rent and employees were very helpful.

Claudia A. 
Clasificación:
5.0

Very nice and understanding. I had kept my rental 2 days more then I was supposed too. I called to extend the rental contract and was greeted very nicely and employees were very understanding

Claudia A. 
Clasificación:
3.0

Trailer had no suspension and cab was dirty

JORGE B. 
Clasificación:
3.0

Van was dirty on inside and out. Tire sensor was saying low tire pressure but attendant said it was fine. I will be back to this one because it's closer to my house and I can't afford to pay for alot of miles

GARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

javier Z. 
Clasificación:
5.0

Love the staff awesome people would recommend anybody to go and get a U-Haul than anyone friendly and fun .

JOSELUIS O. 
Clasificación:
1.0

Guys there are lazy you need somebody that really knows what they are doing.

RODRIGO R. 
Clasificación:
5.0

Great customer service. The guys knew what they were doing. Will definitely use them again in the future.

Simon V. 
Clasificación:
5.0

Impressed with the speed and professionalism. I was in and out in ten minutes.

ROY D. 
Clasificación:
5.0

I initially had a challenge using the 24/7 app pickup option. However, both Breanna and Christian were very helpful and patient. They saved the experience for me, to be honest. Having used this location many times, I am glad that the office employees have been friendly and helpful. I have already scheduled my next rental!

Joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolina A. 
Clasificación:
5.0

Everything was great. Staff was very helpful and friendly. Recommend to everyone.

Johnny M. 
Clasificación:
5.0

Everything went real well. I will be to extend it is no problem. Everything was just perfect

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVIN C. 
Clasificación:
5.0

The manager Chris was very quick to answer my questions and concerns I submitted through my U-Haul account.

Pang H. 
Clasificación:
1.0

Services was rude

Sandy B. 
Clasificación:
5.0

None.

Arturo O. 
Clasificación:
5.0

Great job very respectful to their customers love this place one of the best U-Haul dealerships here in Fresno as far as I'm concerned I will always continue doing business with them great staff

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELMA V. 
Clasificación:
5.0

All is perfect.

Mariadelcarmen T. 
Clasificación:
4.0

I have reserved 20' truck on Shaw Ave, then I have received email that my reservation is confirmed for this location which was 10 miles away from my home. I have talked to them to reserved it for me on nearest location and they gave me reservation on shield Ave but when I arrived there for pick up they didn't have it. Then, I went back to this location and they provided a truck for me.

Faridahmad O. 
Clasificación:
1.0

El cliente no dejó un comentario.

Malic R. 
Clasificación:
5.0

Very good customer service and very helpful

Mario G. 
Clasificación:
2.0

Upon return I pulled up and waited for a few minutes in the return vehicle. After no one came to me I went inside where I waited until another customer was being taken care. I step to the counter, where I was asked, “may I help you,” I replied I'd like to return my rental. He replied, “they will help you outside.” I went outside and asked the guy blowing out a retuned vehicle, Sir can help me with this return. He was working on another vehicle, but he told me he was in a break. I sat in my personal car and waited for an unnecessary period of time before he came over.

Hurley T. 
Clasificación:
5.0

Staff so helpful and polite

Patricia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

It was an all around good experience

Branae D. 
No se han enviado comentarios para esta ubicación.

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