Customer Reviews for U-Haul of Hayward

7,454 comentarios

529 Jackson St   Hayward, CA 94544

(510) 886-4244

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(510) 886-4244

529 Jackson St
Hayward, CA 94544

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

KATHERINE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanislav O. 
Clasificación:
3.0

Way to expensive for only using it for 2 hours and only hauled a couch to Hayward. Will not be using again

DESTINI F. 
Clasificación:
2.0

U-haul changed my pickup location too many times. Also they did not give the truck I wanted. They did not have any equipments that was booked. Overall a very bad experience.

SWAROOP D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
3.0

Where is my receipt??

Liam E. 
Clasificación:
5.0

The staff were very helpful and professional

ARNOLDO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALCOLM M. 
Clasificación:
1.0

I made reservations and nothing I reserved, including the truck, was available. This location continues to disappoint.

SHENIKA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUNITA D. 
Clasificación:
5.0

actually for a first time it went very well

JOHN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MONICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID N. 
Clasificación:
4.0

El cliente no dejó un comentario.

AGNES B. 
Clasificación:
1.0

The truck that I rented first after bringing it to my storage I discovered that it was extremely filthy in the back as it was some oil spilled. I had to bring the truck back, then the replacement truck once I started driving had a check engine light came on. Once I brought that one back, the other truck needed to be cleaned out.I wasted two hours to rent a truck that I had a reservation for.

IRIS H. 
Clasificación:
4.0

Everything was great, the staff was friendly and they got me on the road quickly. I have used this UHAuL multiple times. Free rentals with every 5th rental or something like that might encourage people to rent more often.

Kelin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Igor I. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

so far so good ! very good !

Herman L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar C. 
Clasificación:
5.0

The uhaul phone line I called to book my reservation messed it up for a different location. The team here (Christian Flores) and staff helped to get my trailer I needed to rent and to send me on my way with minimal hassle. Thanks guys

ZACHARY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michaeljohn S. 
Clasificación:
3.0

Was average but need new trucks for good driving

MUKESH J. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHUYEN D. 
Clasificación:
5.0

Very good customer service . Thanks

ROSALEE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pragathi S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

Prompt and quick service, agent was very helpful hooking at check in / check out.

Robert K. 
Clasificación:
5.0

Amazing staff. Quick and resourceful.

Uladzislau S. 
Clasificación:
5.0

Overall service was great. New cargo van with about 1000 miles drive nice, too!

DOUGLAS K. 
Clasificación:
1.0

El cliente no dejó un comentario.

LANITA H. 
Clasificación:
5.0

Jose Lomeli could not have been more gracious, knowledgeable or patient, answering a thousand questions beyond the item purchased, a trailer hitch.. I'll be back for the bike rack! Very nice people and great prices. Gracias.

Barbara W. 
Clasificación:
5.0

Thus is the 3rd time I've rented from this location. The staff guys SUPER helpful, friendly & the vehicles are clean & well-kept.

Rochelle M. 
Clasificación:
5.0

Very friendly customer service, great job.

RICHARD D. 
Clasificación:
1.0

The equipment doesn't have the correct connection for the vehicle and they one to buy adapter for them and I think when they rent a equipment they have to provide the correct equipment with the correct connection and the person Saul, he laughing when I asks why don't provide the adapter and I believe that's is unprofessional and my recommendation is they have to phase better professional personal with the customers and implement the multiple connections for all vehicles to increase the numbers on your business.

JORGE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
2.0

Vehicle was very very dirty inside and out. Insulation and drywall debris still on the floor and seats inside cab. I'm still itchy from exposure to it. Exterior blackened dirt all around and had to wipe windshield clean. Similar debris left unswept in back . Fuel was left at less than 1/4 tank so immediately had to fuel upon picking up the rental. Asked if reservation could be changed to a “one way” as we were moving and preferred to avoid adding additional mileage/wear adding convenience to drop off in neighboring city :told it was not possible. Staff was ok , return staff more personable. I've rented haul before and this was distinctly the least pleasant experience.

GARALDO V. 
Clasificación:
3.0

The staff person in the parking lot was rude and not helpful. The driver side windshield wiper was broken and it was raining. Unfortunately I didn't discover that until I was gone. The representative at the counter was courteous.

MONIQUE R. 
Clasificación:
3.0

You guys gave me a faulty truck with a cut gas line, I told the young man that I returned it to the situation. He said he wasn't going to charge me for gas but i was charged.

Anthony F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

Your 2 employees that were on schedule that day were very friendly and courteous.. great sense of humor and made the experience fun. I truly appreciated that! Thank you for having great employees at that location!

GLENDA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP N. 
Clasificación:
3.0

I returned the 5x8 cargo after closing around 6:30pm sunday. The parking lot was full and no organization to put my cargo back in its place. I found a area that was vacant and unhitched and parked it there. I always want a conformation call on my drop off the next day. Uhaul had no service for this. I give it a D grade.

Philip Y. 
Clasificación:
4.0

There was an issue with the gas mileage. It was corrected and everything else was fine.

TEANIKA T. 
Clasificación:
4.0

Gracias

Deborah H. 
Clasificación:
4.0

Have faster lines when getting the truck.

KAREN Q. 
Clasificación:
4.0

The online pickup takes far too long especially since I think it should be a quicker process for those who have rented from U-Haul before.

Kenny M. 
Clasificación:
5.0

Good, efficient service. Good cargo van.

JOHN K. 
Clasificación:
4.0

Please allow apple pay for credit holds. I see you have the hardware, enable the payment processing. Also your website logs me out when ever I try to make a change to my booking and the password reset does not work.

MARTIN M. 
Clasificación:
4.0

Jaime Flores did a great job! Exceptional fast service

Yasmine W. 
Clasificación:
4.0

Great place. Friendly people. Got my reserved 26' to finished the job.

XUAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
1.0

I ordered 2 furniture dollies and 8 found a hand truck in the back of the rental. I asked them not to add insurance and they added it anyways. I forgot my blankets in the store as I was walking out and they didn't say anything. I was charged 62.75 for gas for a quarter tank that was short than original. I will NEVER return to this U-Haul again

Chris E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAN M. 
Clasificación:
4.0

They were out of hitch mounts and balls for one of the most common sizes required. I had to go to Autozone three times before being able to get the right equipment needed. If this location could only work on their equipment (purchase) inventory that would be great.

Eduardo P. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARMANDO L. 
Clasificación:
5.0

I don't know what it is about the team of young men running this location, but they really make it seem like they actually care about the business. I'm assuming they have a good manager but if not kudos to them for figuring out how to, at least make it seem because I don't know anything about the back end of things, that they are running a tight ship and with professionalism.

Chris A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad K. 
Clasificación:
5.0

I have no suggestions. Everything was perfect!

Steve T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis O. 
Clasificación:
5.0

Its fast an easy online portal makes everything move smoothly

Gina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTINA M. 
Clasificación:
5.0

Excellent customer service!

MARILYN G. 
Clasificación:
5.0

The crew was quick and efficient.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain G. 
Clasificación:
5.0

El cliente no dejó un comentario.

OFELIA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald R. 
Clasificación:
4.0

Truck needs service sound like bad plug wires

RAFAEL S. 
Clasificación:
5.0

Only thing I can say is please fix the rear right brake light on the trailer I rented. My friend that was following me noticed it wasn't working. Over all real pleased with customer service and rental experience

Raul B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander M. 
Clasificación:
4.0

The truck shake like my step mom whenever brake was depress

jing L. 
Clasificación:
4.0

Employees were very helpful.

Rod O. 
Clasificación:
1.0

Be well staffed and Honor your reservation guarantee

Yosef G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
4.0

All the people was nice and that's all I have to say about it

James M. 
Clasificación:
5.0

Extremely helpful!!

Penny G. 
Clasificación:
5.0

Just add more service counter.

Jonathan P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lillian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

hajji D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corina J. 
Clasificación:
3.0

Reservation was for a large trailer but I was given a smaller trailer after being told my reservation was canceled. I had no choice to accept as they told me on the day of rental that the larger trailer was reserved for local use. U-Haul could have told me this 5 weeks ago.

Gregg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILEANA O. 
Clasificación:
1.0

On August 30,2021, the store only started business at 8am when it should've been at 7am. There were 5 customers waiting outside for more than 30mins, including myself. Please be aware of this!

Cheng C. 
Clasificación:
5.0

Nothing. Everything was perfect!

Marc R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK K. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba