Comentarios de los clientes para U-Haul Moving & Trailer Hitch Center of Las Vegas

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Trailer Hitch Center of Las Vegas

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

WILLIAM L H.
Clasificación:

100% different than Olympia WA Martin Road location, these people were excellent

STACY LEE M.
Clasificación:

Keep it the same all was excellent service

TIMOTHY JAMES B.
Clasificación:

Person who checked me out needed a second phone number of a family member for some reason even though she had my state issued ID and credit card. She called and woke up my wife, who works nights as an ER nurse. On top of it, she was extremely rude. Then she didn't notify the guy out back that I was picking up the trailer...so I sat there for 15 minutes then had to go to try to find the guy. On a bright spot, the young man who helped me hook up the trailer helped me identify a blown fuse in my vehicle when a turn signal didn't work. Thanks to that guy.

ROBERTA D O.
Clasificación:

It was good,just the power steering.

LYSA M.
Clasificación:

Customer service and the cleaning of rental was horrible

ALLEN J.
Clasificación:

El cliente no dejó un comentario.

ZHIYING M.
Clasificación:

El cliente no dejó un comentario.

kim C.
Clasificación:

El cliente no dejó un comentario.

Dave K.
Clasificación:

El cliente no dejó un comentario.

Mike S.
Clasificación:

El cliente no dejó un comentario.

ALBERT T.
Clasificación:

During this Pandemic time The Trucks Are Not Sanitize or Clean Staff There is Not Helpful and Yhere Alot of them just Standing around Not Wanting to Help Customer I Seen one Employee Jorge I Think Yelled at A Customer to Pulled the trailer inside

Robert V.
Clasificación:

Very quick and efficient service.

Martin P.
Clasificación:

El cliente no dejó un comentario.

TROY G.
Clasificación:

The staff there were super helpful with getting my set up. Highly recommend this location! The guy that set the trailer to my truck was awesome as well. Wish I would've gotten his name, I would've given him a shout out, haha.

TERRY P.
Clasificación:

El cliente no dejó un comentario.

KARINA V.
Clasificación:

El cliente no dejó un comentario.

kirk M.
Clasificación:

Bought a new small Freezer and used a U-Haul Pickup to get it home.

RICKY I.
Clasificación:

El cliente no dejó un comentario.

MARIANN SHARLE A.
Clasificación:

Pleasant, quick great.!

DAMARA A.
Clasificación:

El cliente no dejó un comentario.

WILLIAM WAYNE H.
Clasificación:

El cliente no dejó un comentario.

JASON ISMAEL V.
Clasificación:

Truck was dirty inside And was making a terrible noise inside cabin

ROBERT F.
Clasificación:

My trailer WAS NOT at the original pick up location! I was told to travel an extra 60 miles ONE WAY to get the trailer that should have been in the Las Vegas location. Luckily, Ryan Wills went to Puhrump for me and delivered the trailer to the Decatur location for me, but it's still bad business in my opinion.

Israel F.
Clasificación:

El cliente no dejó un comentario.

ROBERT CRAIG B.
Clasificación:

Fast friendly service great people!

JEFFREY R.
Clasificación:

I received smaller truck than originally rented. was called 1.5 hours before pick up to tell me this news.

CHRISTOPHER H.
Clasificación:

El cliente no dejó un comentario.

Zamonii G.
Clasificación:

My truck wasn't ready.

mark M.
Clasificación:

I was on a budget, I requested the 4x8 trailer I request and confirmed it was at a location by my house. I got a call a couple days later saying no location had the trailer close to my house and had to opt out for getting a trailer clear across town and well as them only having a 5x8 trailer which cost more. So I had to pay more and drive across town. This was more than an inconvenience. If this is going to be the case there should be some sort of inconvenience discount when you put a location has a trailer size when it truly doesnt. The attitude of the people that called was either take it or leave it. I'm sorry but you are offering a service that I am paying for I should not have to jump through hoops because you can not maintain inventory. I will never use uhaul again.

KARIN CHRISTINE R.
Clasificación:

El cliente no dejó un comentario.

Antonio H.
Clasificación:

El cliente no dejó un comentario.

Cherilu G.
Clasificación:

El cliente no dejó un comentario.

KALAYU GEBRESELA K.
Clasificación:

El cliente no dejó un comentario.

KIMIE H.
Clasificación:

El cliente no dejó un comentario.

Adrian R.
Clasificación:

Friendly staff

ORLANDO B.
Clasificación:

El cliente no dejó un comentario.

Robert D.
Clasificación:

Many homeless people standing at exit? Very intimidating. Need to remove aggresive people from exit.

BRENDA DIANE S.
Clasificación:

El cliente no dejó un comentario.

ANNKRISTINAEDLIN R.
Clasificación:

El cliente no dejó un comentario.

LAKISHA RENEE L.
Clasificación:

El cliente no dejó un comentario.

LORETTA R K.
Clasificación:

easy rental and return was fast and very friendly staff.

ANTONIO S.
Clasificación:

Lessen the insurance cost.

Sara S.
Clasificación:

El cliente no dejó un comentario.

Jennifer N.
Clasificación:

Good staff that is efficient and friendly. Thanks for having a system that is logical and straightforward. It's a rare gem.

Claude M.
Clasificación:

El cliente no dejó un comentario.

BOBBIE SPANDORIA V.
Clasificación:

Great customer service. They all were very nice and answered any and all questions that I asked very politely. They were very considerate. I would definitely recommend this location.

Stephen E.
Clasificación:

El cliente no dejó un comentario.

HASIR R.
Clasificación:

Thanks for serving

RHONDA LORRAINE A.
Clasificación:

El cliente no dejó un comentario.

SCOTT K.
Clasificación:

I immediately booked my next truck for later in the month since the place is squared away.

Ferdinand C.
Clasificación:

El cliente no dejó un comentario.

CAROLANN B.
Clasificación:

Gauge the gas better before checking out the vehicle. A guess is a guess but the next person in line that checks out the vehicle can be charged $6-$10 more upon return of the vehicle.

JOSE DE JESUS A.
Clasificación:

El cliente no dejó un comentario.

robert C.
Clasificación:

El cliente no dejó un comentario.

DONALD GRAYSON C.
Clasificación:

The staff was very kind and helpful. From pickup to drop off. More than one assisted me and I appreciate the fact that they treated me with respect and attention. The very best Uhaul experience I have ever had over 40 years of using your product. You have a great team at this location. Thank You Don Cox

Leomar C.
Clasificación:

It will be a lot easier for the renter to have full tank gas it's a lot easier than having to pump twice to ensure gas is correct

LUCILA T.
Clasificación:

El cliente no dejó un comentario.

Darren R.
Clasificación:

El cliente no dejó un comentario.

Mark S.
Clasificación:

The trailer did what I rented it for,, BUT,,, It was way too old. The trailer was squeaky & sounded like a bucket of bolts, and it bounced and moved left to right on the freeway.. When I pushed on the side it felt like the box was only sitting on the frame because I was able to move it. I like uhaul, but you guys need to get a new line of trailers and why is 6X12 the biggest you rent?

Christopher P.
Clasificación:

El cliente no dejó un comentario.

Brian B.
Clasificación:

El cliente no dejó un comentario.

STEPHEN PAUL D.
Clasificación:

El cliente no dejó un comentario.

EBONY D.
Clasificación:

This location is awesome. We have a community based non-profit and we pass several location to get to this location. They give VIP treatment all the time

TIM H.
Clasificación:

El cliente no dejó un comentario.

David N.
Clasificación:

El cliente no dejó un comentario.

JIM K.
Clasificación:

El cliente no dejó un comentario.

Robert J.
Clasificación:

El cliente no dejó un comentario.

ARCTURUS WIN NYO V.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

El cliente no dejó un comentario.

Murray W.
Clasificación:

El cliente no dejó un comentario.

RICARDO T.
Clasificación:

El cliente no dejó un comentario.

Jaime F.
Clasificación:

Rude. Late. Then truck is very old, hard to shift, hard to steer with horrible squealing, squealing brakes, impossible to keep from bouncing off the road above 45 mph. I've rented several times throughout town and this was the worst service and truck I've gas.

JOSE SALOMON P.
Clasificación:

Friendly Staff , and very helpful

Jesus G.
Clasificación:

El cliente no dejó un comentario.

Daniel N.
Clasificación:

El cliente no dejó un comentario.

Alexandria M.
Clasificación:

El cliente no dejó un comentario.

Clifton H.
Clasificación:

El cliente no dejó un comentario.

EMILIO G.
Clasificación:

I was late two hours, and got charge, for a full day. Maybe pro rate

SUSAN HAZEL C.
Clasificación:

El cliente no dejó un comentario.

GEMMA MATRO G.
Clasificación:

El cliente no dejó un comentario.

Jennifer T.
Clasificación:

I had difficulty finding my truck and everyone was very helpful and expedient in helping me get on the road.

MICHAEL D.
Clasificación:

Easiest equipment return ever.

Michael M.
Clasificación:

Inquire if guest is first timer and dumb down instructions and direction to appropriate pickup

JAIME O.
Clasificación:

El cliente no dejó un comentario.

WILLIAM WAYNE H.
Clasificación:

every thing was great. can't wait to rent again

Barry R.
Clasificación:

El cliente no dejó un comentario.

DANIEL RAY P.
Clasificación:

I guess you haul needs to Define what a week is the average Joe on the street at 7 days not 5 get a call from U-Haul on the 5th day asking when I'm bringing the trailer back I tell them I rent it for a week and they said five days is a week

STEVEN G.
Clasificación:

The customer service is terrible. I was renting a moving truck locally. She was asking too many verification numbers. She seems she doesn't know what she was doing. She also talk to another customer not taking care of me.. The second customer service was much better.

JAMES WILLIAM S.
Clasificación:

Very unfriendly lot person not helpful I'm in a wheelchair sarcastic bad attitude

CHRISTOPHER LEE T.
Clasificación:

Worse experience with uhual. I've used haul for years and I was very unhappy with the service. My pickup location was changed multiple times. Workers are very impersonal and just try to push you out the door. Worker made me back out of the turn-in area and download the trailer where I picked it up. Didn't seem like a regular business procedure or practice.

WILLIAM R.
Clasificación:

El cliente no dejó un comentario.

Edmund B.
Clasificación:

El cliente no dejó un comentario.

FELIX JULES RENA F.
Clasificación:

El cliente no dejó un comentario.

Jatae W.
Clasificación:

El cliente no dejó un comentario.

KARI A.
Clasificación:

The girl who called to confirm I returned the vehicle was rude and very disrespectful on the phone she has no customer service skills and should be talked to regarding her bad attitude

TAMIKA J.
Clasificación:

HORRIBLE EXPERIENCE!! TOTALLY UNPROFESSIONAL!! I'D NEVER RECOMMENDED UHAUL FOR ANTYHING!! I WISH I COULD GET MY MONEY BACK FOR THIS HORRIBLE EXPERIENCE!! I'LL NEVER USE UHAUL OR RECOMMENDED IT TO ANYONE!!

Tasha L.
Clasificación:

A whole day charge for bringing the truck back an hour late? When I called to enquire what the cost would be, the customer service person stated happily that the late fee would be $84. I said, “that's a whole day charge!” She replied, “yep!” with such enthusiasm it was condescending, so we didn't rush back by 1pm as we intended. What would have been the point? The employees had no problem making me wait over an hour for the truck when I picked it up. Double standards I guess. I keep coming back to uhaul because of the price, but I think it's time to go elsewhere.

ROBERT PATRICK B.
Clasificación:

El cliente no dejó un comentario.

CARLOS ENRIQUE S.
Clasificación:

El cliente no dejó un comentario.

Veronica O.
Clasificación:

El cliente no dejó un comentario.

Brent S. | Overall Experience |
Clasificación:

You know you pay for the people to move your stuff & I end up moving it all. The guy didn’t even want to be here. No doubt it was cheaper to have this deusch bring the container than having uhaul

Rafael C. | Overall Experience |
Clasificación:

Great service

sherrie k. | Overall Experience |
Clasificación:

Employes we very Professional

KATHRYN M. | Overall Experience |
Clasificación:

. U-Haul has always been my first choice when it comes to my needs of this kind. The staff overall is outstanding and helpful, by phone & sitewide at all localities! Thank You

DANIEL O. | Overall Experience |
Clasificación:

The staff was professional, friendly and helpful

john m. | Overall Experience |
Clasificación:

Overall great experience

Donald C. | Overall Experience |
Clasificación:

The communication at Uhaul is a the worst ever. I am never using Uhaul again. How many times I’ve had to call and find that you guys couldn’t help me because you didn’t know what you need to do

AARON F. | Overall Experience |
Clasificación:

Sabrina the GM and her entire Team are absolutely stellar! Truly exceeded my customer experience considering most of my Uhaul experience comes from South Florida (thats not s compliment).

No se han enviado comentarios para esta ubicación.

Volver
arriba