Customer Reviews for U-Haul Moving & Storage of Woodmere

5,197 comentarios

2525 Eastern Blvd   Montgomery, AL 36117
(Next to Cohen's)

(334) 239-0471

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(334) 239-0471

2525 Eastern Blvd
Montgomery, AL 36117
(Next to Cohen's)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE W. 
Clasificación:
5.0

Always get great support and service at this location!

Kenneth R. 
Clasificación:
5.0

Very nice and friendly staff

Aaron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teddric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Willie R. 
Clasificación:
5.0

No improvements needed! The young lady who helped me when I returned the van was very personable, efficient and caring. She went out of her way to be helpful and kind!

Suzanne N. 
Clasificación:
5.0

n/a

Adrienne E. 
Clasificación:
5.0

Great

Tehriz M. 
Clasificación:
5.0

The guys there are alway friendly

Renette A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TaShonna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita W. 
Clasificación:
5.0

It's where I go when I need to move something

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zviad K. 
Clasificación:
5.0

The representative made my experience an easy and memorable one.

Clarence R. 
Clasificación:
5.0

The young lady that helped me was very friendly and knowledgeable. I think she needs a raise for her customer service it was excellent!

Anthony C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

The facility is enormous, and there is enough space to handle my storage needs.

THOMAS T.  |  First Impressions 
Clasificación:
5.0

Easy transaction

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dante G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Camille M. 
Clasificación:
5.0

I returned to the property at night and the entrance needs lighting and/or curb reflectors to help driver know when to turn. Thanks.

Richard P. 
Clasificación:
5.0

Marcus Jones who is the manager at this location was AWESOME!!!! Very helpful with a GREAT personality. He really goes above & beyond to assist the customer.

tracy J. 
Clasificación:
3.0

The representative was excellent!!

Douglas S. 
Clasificación:
1.0

They rented me a storage with a broken latch I had problems locking and unlocking my unit I was charged an extra 10.00 a month every month for all asscess and couldn't never get in, I had so many extra charges and fees they couldn't explain. The location 1225 Montgomery AL Eastern Blvd is very unorganized, turn over staff and very untruthful, my storage was left open for nights due to my lock wasn't fixed I have done several complaints the store manager do not reach out General manger do not answer I have called corporate to speak with the General manager Boss and I'm still waiting, now I received an email saying my information has gotten out with my ID bankcard information and everything,( identity theft) I will contact the NEWS and a lawyer so then someone will hear this story.

Sharanita M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chevez H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Raven P. 
Clasificación:
5.0

Great Customer Service

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakesha G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Santiago A. 
Clasificación:
5.0

N/C

Rashonda W. 
Clasificación:
5.0

They were on the top of their game.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDICE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus P. 
Clasificación:
5.0

Everything was great! I actually loved the diversity in the store. Very rare these days! I would recommend this location. Not my first time using this location but it's always a 10/10!

Raneisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  First Impressions 
Clasificación:
5.0

Service was great.Brittany was nice and courteous 😊

sabrina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Veronica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carnetta L.  |  First Impressions 
Clasificación:
5.0

Thanks for everything…

Nakita N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen A. 
Clasificación:
5.0

Great customer service!!!

Erickson M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick L. 
Clasificación:
2.0

The Uhaul truck was covered in ants and I was bitten several times while driving and so was my passenger

Sheyanna B. 
Clasificación:
3.0

The dolly I reserved wasn't in the uhaul and I was given an appliance dolly in its place and.was charged extra. I don't feel that was right since that was uhaul's fault.

Thomas B. 
Clasificación:
5.0

Nicest, most professional Uhaul location I have ever experienced. Location is easy to get into and exit with plenty of parking. Efficient and smooth pick-up and drop-off. We didn't need them, but they seem to also have any moving supplies you'd ever need.

Douglas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
1.0

Made reservations couldn't check in mobile went in waited long time didn't have both my dollies I needed and charged me for two days only used one checked out.640 brought back 620 I'm not happy at all Martha green

Martha G. 
Clasificación:
5.0

This was a GREAT U-Haul site and I will use it for my future needs!!

Thomas K. 
Clasificación:
3.0

To many junk cars up front.

Mary S.  |  Overall Experience 
Clasificación:
4.0

The truck was somewhat clean. However the main cabin seats were not adequately clean.

Cyan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Audrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy P. 
Clasificación:
5.0

Great, easy service. No issues. U-haul website was a bit confusing and kept crashing in the middle of a reservation leading to 3 erroneous requests when I got to the location. Owner was able to cancel and sort out immediately without issue.

Ryan B. 
Clasificación:
4.0

Tire sensor was on indicating tire needed more air. Manager checked tire pressure prior to me leaving location. PSI was in range

DeMonika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP H.  |  First Impressions 
Clasificación:
5.0

Caleb did an amazing job assisting Mr with my trailer. Please recognize him publicly for the great customer service.

Dennis F. 
Clasificación:
5.0

Advance notice of location change. My pickup location change the day before pickup. Fortunately is wasn't a major inconvenience.

Wayne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tequila P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalan S. 
Clasificación:
5.0

Very pleased with equipment and service.

Derric H. 
Clasificación:
4.0

I had to return the first truck because the AC wasn't working. The truck I reserved wasn't available so a larger truck was provided. I wasn't aware of the change until the day of the rental as a result I spent more money than I planned.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAWANNA T. 
Clasificación:
4.0

n/a

George G. 
Clasificación:
5.0

Nothing, because everything was excellent!!

Mary W. 
Clasificación:
4.0

Quick and easy drop off

Griffin W. 
Clasificación:
5.0

One of the nicest locations I have used

Jerry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie P. 
Clasificación:
5.0

Customer service was AWESOME!

Erica W. 
Clasificación:
3.0

I had the Uhaul Truck Share 24/7 reservation. That meant I should NOT have had to go inside and deal with a person for anything!!!! The process did NOT work at all. Ince it got to the part about me taking my photo and uploading my driver's license, it STOPPED WORKING. The lady Shemeka on the inside said I needed to connect to Uhaul's wifi. I did that on my phone, and it didn't work. I tried my mom's phone, and still nothing. I logged in on my dad's phone and STILL NOTHING. Shemeka also told me as soon as I walked in that the truck I reserved online was NOT available. When asked about the $50 guarantee, she said, they don't handle that there. That has nothing to do with them. I would have to take that up with customer service. It was a bit confusing and frustrating!

Rianna L. 
Clasificación:
5.0

I use this location often. They are the BEST !!!

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

Great service, & all my needs were met with this rental and customer service was perfect!

Jasmine A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roshanta T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

You're performing at the top level.

Rudolph P. 
Clasificación:
1.0

The truck was nasty the dolly wasn't tied in the the tires on the truck needed air

Daryl M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alesha M. 
Clasificación:
4.0

The ash tray wash full and there were ants in the truck. But the staff was beyond professional Thank you

Ethan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren S. 
Clasificación:
5.0

Very nice guys, very quick return. Smooth and easy.

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMEAL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARDIS P. 
Clasificación:
5.0

Great employees . Team was super helpful .

Kaylin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davida M. 
Clasificación:
5.0

Always great staff and service!!! Mike Taunton

Michael T. 
Clasificación:
5.0

Vehicle was not clean prior to my renting, vehicle shaked during my 500 miles trip. Tires need balance or replace. Otherwise, other than that my experience with the employee Mr West was encouraging and helpful in me getting the vehicle that suits me best. I Thanks him.

Stanley P. 
Clasificación:
5.0

ND

Aaron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri G. 
Clasificación:
5.0

Wesley was fantastic! Happy to help and helped figure out a solution that worked for me!

Danny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Doyle P. 
Clasificación:
5.0

Could not have had a better experience. Customer service was top rate. I'd recommend this location to anyone!

SAMUEL L. 
Clasificación:
5.0

The staff was nice and knowledgeable about the products in the store I purchased to finish my packing. It was a nice smooth rental experience.

Angie B. 
Clasificación:
5.0

Continue to provide excellent customer service

Chaketa L. 
Clasificación:
5.0

My experience was absolutely wonderful. Excellent customer service!!!

Chaketa L.  |  First Impressions 
Clasificación:
4.0

The customer service at the location in Woodmere was top notch. The two gentlemen that helped me really made my choice easy

ROBYN C.  |  First Impressions 
Clasificación:
5.0

Great Staff+Great Service, Thank You Everyone!

Susan V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

amber p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin P.  |  Overall Experience 
Clasificación:
5.0

Great job east blvd crew keep up the good work

COURTNEY K.  |  First Impressions 
Clasificación:
1.0

The delivery of my u-haul boxes has been changed several times. I have been given conflicting information about what time the boxes would be delivered. I have wasted two entire day waiting on boxes to be delivered. I have had to change my schedule several times to accommodate delivery of the boxes, and at this point in time they have not been delivered. I will not be using u-hall to move again.

Tywanois L.  |  First Impressions 
Clasificación:
5.0

The workers help me with my problem. And i was very HAPPY to get a payment date change .

Willie S.  |  First Impressions 
Clasificación:
5.0

I always uhaul for moving and storage and I always tell anyone that's moving or just want to stored some items uhaul is the best.

Shirley B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S.  |  Overall Experience 
Clasificación:
5.0

The staff at Woodmere is very kind and knowledgeable.

jenesis w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn K.  |  Overall Experience 
Clasificación:
5.0

Great customer service, Houston went above and beyond expectations

Timothy K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K.  |  First Impressions 
Clasificación:
4.0

Other than the bathroom not having toilet paper or sanitizer and there not being discounts for being there well over a year(maybe create a yearly discount for not missing a payment) p it was a great facility with great people. Friendly and helpful.

Eric N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ericka t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDRE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose G.  |  Overall Experience 
Clasificación:
5.0

I showed up at 7 when the place closed the nice man that locked up brought me all the way to show me where my unit was even though he already clocked out in his ride was waiting for him I appreciate it immensely

Sherri D.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Annie J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

freddrick g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Olivia M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrea B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rena S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eboni G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexis H.  |  First Impressions 
Clasificación:
1.0

The customer service was terrible. I didn't stay

Sha'Ron S.  |  First Impressions 
Clasificación:
3.0

Need to show a friendly attitude with all customers. Gracias

ANGELA B.  |  Overall Experience 
Clasificación:
5.0

Kevin Washington always goes the extra mile to make sure everything is OK every time I come to the Uhaul on the Eastern Blvd. Thanks Dr TV Wilson

Terrence W.  |  First Impressions 
Clasificación:
5.0

The staff was very knowledgeable of their job and very helpful. Very good service.

Helen R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

casey l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary G.  |  Overall Experience 
Clasificación:
2.0

The storage smells like there’s several dead animals in it

brelyndrah w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrice M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
3.0

I had to search for my Unit. I had to move late so with it closing at 10 was kind of an inconvenience but I liked the unit.

Bridgette C.  |  First Impressions 
Clasificación:
5.0

The General manager, Brad Weston is exceptional and as professional as they come. While waiting my turn, his service with the previous customer was spot on. I evacuated for Ida and needed some equipment, storage and service. I can not thank him enough. He and his coworker went above and beyond. Bravo.

James S.  |  First Impressions 
Clasificación:
5.0

The gentleman who signed me up found the exact unit I wanted and held it for my move in….I will forever be grateful.

PHILIP T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lewis K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D.  |  Overall Experience 
Clasificación:
5.0

Good Customer service, the best I have experience in this area.

JOYCE G.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly an helpful! The guy that checked me in made sure I got what I needed making the hassle of moving a little bit less stressful.

toni f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kia H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dell N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryant j.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Patrice M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

albert h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

travis h.  |  Overall Experience 
Clasificación:
5.0

Y’all fired me for no reason and I loved my job (After God ,yes I loved my job!) but the place itself is still exceptional to use with good values !

Zenobia L.  |  Overall Experience 
Clasificación:
5.0

Great customer service!

Latoya S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrashawn H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah L.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful.

catrece d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H.  |  Overall Experience 
Clasificación:
5.0

Thanks a lot

KAYLA M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alma H.  |  Overall Experience 
Clasificación:
5.0

Easy breezy, very convenient and staff member was very helpful & informative

Norlishia M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Nigel K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMON MAURICE A.  |  Overall Experience 
Clasificación:
4.0

I really appreciate the genuine care and concern from all the employees I meet. Very helpful kind and it was like I was at home or family. Thank you to all of you at UHAUL on Woodmere Blvd.

Stephanie H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRICE R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Betzaida D.  |  First Impressions 
Clasificación:
3.0

Ussually there was only 1 person woking at a time. Prices were 20 more than advertised at the front desk. And Rent was raised often. Also units were smaller than advertised. Would not recommend for the money and lack of staff.

JOSEPH D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline P.  |  Online Move In 
Clasificación:
3.0

Communication was definitely not there. Says they sent correspondence to my address, when I clearly told them I got evicted from my apartment. Definitely never received any voice mails.

VIVIAN A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMON MAURICE A.  |  First Impressions 
Clasificación:
5.0

when did i get s storage at this facility?

Kristy M.  |  First Impressions 
Clasificación:
5.0

The management and staff are very helpful and treat you like family while still being very professional! They remember your name and genuinely want to help whatever your need is from renting trucks to selecting moving supplies or renting storage units..

TIA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon G.  |  First Impressions 
Clasificación:
4.0

Ninguno

Anjanette J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven W.  |  Overall Experience 
Clasificación:
4.0

Just wish they had extra keys to the locks they sell, so wouldn't have had to get the lock cut off. I had the storage for over an year and when I got ready to move out my keys had been lost.

Roshonda S.  |  Overall Experience 
Clasificación:
4.0

thanks.

Mansour A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott or Debby M.  |  First Impressions 
Clasificación:
3.0

Accused of stealing boxes/supplies by manager and one employee. Poor systems updating

LASHON R.  |  Overall Experience 
Clasificación:
3.0

Accused of stealing boxes and supplies by one member of the staff and manager. Poor systems updating by some on staff

LASHON R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany F.  |  First Impressions 
Clasificación:
2.0

Having to wait in line for 1-2 hours anytime I need something ruins everything.

Andy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles L.  |  Overall Experience 
Clasificación:
5.0

I really appreciated the help (1 month free) given at the time when Covid-19 hit. That led my family out a lot. You all were patient with me and helping me get exactly what I needed. I'll see you all next year hopefully on better terms. 

kenisha s.  |  Overall Experience 
Clasificación:
3.0

I loved my stay besides the fact that I had two locks on my unit when I left in March and when I came back in August I only had one left. When I asked the cashier about it he said "well that is a first". He was practically no help at all. After minutes of questioning he eventually gave me the number for claims but that was it.

rebbeca g.  |  Overall Experience 
Clasificación:
5.0

The storage facility was clean, well-lit, space appropriate, secure, and accessible and the storage fee was great. I would recommend U-Hauls storage and rentals to my family, friends and anyone who maybe in need of their many services. They even provide a service that can help you with getting some to help you move your items from your home to storage and from storage to your next place. Great!

CLORA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kia H.  |  First Impressions 
Clasificación:
4.0

Gracias

Donna M.  |  Overall Experience 
Clasificación:
3.0

I changed to a different storage facility. What would have made a difference when I moved out was for someone to say Thank you for being a valued customer for SEVERAL years and paying on time of not in advanced. I was late once but just a day. There seemed to be no appreciation for the customers. Those things go a long way. If you are going to have an "express" line, it's a good idea to utilize it so customers wanting to pay their bill don't have to stand in line behind all the rentals. The lady that cleans the facility is a true gem! She is the sweetest person and goes out of her way to show kindness to others. She does an exceptional job!!!!!!! Can't say enough about her. She is the one that brings light to the facility.

DENICE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha M.  |  First Impressions 
Clasificación:
1.0

I rented a 5x5 unit on a Sunday. The site said there was one spot left and let me reserve it. I showed up on Monday afternoon with a truckload of materials from my classroom and was given a unit. We unloaded the entire truck and went to find our the unit. When we found it, there was already a lock on it. I went back to the office and told the gentleman. He walked to the unit with me and then said he'd have to call his manager. We walked back to the office where he called his manager. Apparently, the unit had been rented and there was nothing left in the size I needed. I was told I could rent the next size unit for $20 more a month. Given the inconvenience we'd experienced I think I should have been given that unit for the price of the smaller unit. I was told that I would have to talk to the general manager, but he wasn't until the next day. We had to load everything back into the truck with nowhere to take it. This was completely unacceptable. I now have no place to store my classroom items for the summer. I tried to return the lock I was made to purchase and the gentleman didn't know how to do it. We had also tried to have a propane tank filled and the man working wasn't certified to fill it. How can you leave one employee in a store who isn't able to actually run the store?

Beth M.  |  First Impressions 
Clasificación:
5.0

Felt very safe and my belongings were kept secure.