Comentarios de los clientes para U-Haul Moving & Storage of Woodmere

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Woodmere

Clasificación general:

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Byron C.
Clasificación:

El cliente no dejó un comentario.

Anthony M.
Clasificación:

Engine belt squealing, windshield wiper blades need replacement, loose steering

Ivan G.
Clasificación:

Make sure truck windows are clean on inside too! Otherwise excelente!!

Cesar C.
Clasificación:

El cliente no dejó un comentario.

Namhun K.
Clasificación:

El cliente no dejó un comentario.

Lakisha T.
Clasificación:

El cliente no dejó un comentario.

Carolyn W.
Clasificación:

El cliente no dejó un comentario.

Brittney W.
Clasificación:

El cliente no dejó un comentario.

Terry B.
Clasificación:

Overall = B+. Cleanliness = C+. Drivability/mechanical condition of truck = B+. Administrative part including online portion gets an A.

TIM D.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

El cliente no dejó un comentario.

Jonathan C.
Clasificación:

VASTLY improved customer service!!!!!

Helen B.
Clasificación:

El cliente no dejó un comentario.

Mansour A. | First Impressions |
Clasificación:

thanks.

Curtis G.
Clasificación:

El cliente no dejó un comentario.

Tiffany F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Melanie M.
Clasificación:

El cliente no dejó un comentario.

deidra H.
Clasificación:

El cliente no dejó un comentario.

SHIRLEY M.
Clasificación:

I had a horrible experience with picking up a truck at uhaul on 10/31/20 But today 11/1/20 was different! Harold was very nice, professional and pleasant, took care of my return and it was done in a timely manner and he appreciated my business! Harold was awesome!!!!

Marcus H.
Clasificación:

Upon arriving I was held up for about an hour because when I did self dispatch the agent who originally helped me out put in my wrong email and phone number and I couldn't verify so I had to wait. I came all the way from North Alabama to South Alabama and it was truly an unpleasant experience.

Gary J.
Clasificación:

Great service, friendly people, and ready to go. This is my second rental in 4 months.

Chaundra H.
Clasificación:

El cliente no dejó un comentario.

Amber F.
Clasificación:

El cliente no dejó un comentario.

Brandon G.
Clasificación:

El cliente no dejó un comentario.

Nicolas S.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

Extremely helpful, friendly staff. Kevin Washington was very helpful. By far the best U-Haul rental facility we use, and we use several in transporting filters.

Kevin J.
Clasificación:

El cliente no dejó un comentario.

Jasmine B.
Clasificación:

El cliente no dejó un comentario.

Jernikka Q.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Billy L.
Clasificación:

Nothing! I was extremely pleased!

Tracey H.
Clasificación:

Keep it up!

Kalejah H.
Clasificación:

El cliente no dejó un comentario.

Kimberly G.
Clasificación:

El cliente no dejó un comentario.

Talia A.
Clasificación:

Everything went wonderfully. Moving out, early check in for my truck, the equipment, and everything else with my move went very smoothly.

Pedro T.
Clasificación:

El cliente no dejó un comentario.

Jadarius W.
Clasificación:

El cliente no dejó un comentario.

Barbara W.
Clasificación:

El cliente no dejó un comentario.

beverly E.
Clasificación:

El cliente no dejó un comentario.

ALAN C.
Clasificación:

see pickup comment

WILLIAM L.
Clasificación:

El cliente no dejó un comentario.

Todd H.
Clasificación:

Staff was friendly and helpful

Ed W.
Clasificación:

Good number of pads, very helpful. I cannot schedule a trip to get into my box at UHAUL facility or set-up a box for DIY trailer delivery w/out going through national phone queue. One time it took 45 mins and another took one hour! Need a way to sked such things via on-line or text.

Christopher G.
Clasificación:

El cliente no dejó un comentario.

THOMAS W.
Clasificación:

El cliente no dejó un comentario.

Robert P.
Clasificación:

Everything was good to go

Joseph P.
Clasificación:

El cliente no dejó un comentario.

David G.
Clasificación:

El cliente no dejó un comentario.

SONYA M.
Clasificación:

El cliente no dejó un comentario.

TAMMIE L.
Clasificación:

Nothing

Kendrick D.
Clasificación:

El cliente no dejó un comentario.

Windy B.
Clasificación:

El cliente no dejó un comentario.

ROBERT M.
Clasificación:

El cliente no dejó un comentario.

Thomas W.
Clasificación:

Everything went smooth and uneventful. No problems at all. I have used u haul on several moves and will use them when needed.

Steve J.
Clasificación:

Excellent customer service by gentlemen checking in truck when I dropped the truck off

Kirsten B.
Clasificación:

This location was clean and convenient. I did not have to wait long to pick-up my truck and I loved the new contact-less process.

Terrence D.
Clasificación:

El cliente no dejó un comentario.

David W.
Clasificación:

El cliente no dejó un comentario.

Charles R.
Clasificación:

El cliente no dejó un comentario.

Stacey B.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Gerald L.
Clasificación:

El cliente no dejó un comentario.

JOHN A.
Clasificación:

Equipment rental only. Truck was from another location. Was sent there but it did not rent equipment. Had to visit 2 locations to complete my rental.

Jeffery A.
Clasificación:

El cliente no dejó un comentario.

Yvonne H.
Clasificación:

El cliente no dejó un comentario.

WILLIAM H.
Clasificación:

El cliente no dejó un comentario.

Scott or Debby M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

TAYLOR J.
Clasificación:

El cliente no dejó un comentario.

Cedric P.
Clasificación:

Keep doing the same thing. This was the best uhaul experience I've ever had.

Paul F.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

Everything seemed to be done correctly. My only concern was there was a bit of a wait while I was trying to get checked out, only two guys working on a Saturday morning... could've used a third.

Alisha M.
Clasificación:

El cliente no dejó un comentario.

Chiquita M.
Clasificación:

El cliente no dejó un comentario.

MARY P.
Clasificación:

El cliente no dejó un comentario.

Jason P.
Clasificación:

El cliente no dejó un comentario.

Adell R.
Clasificación:

Elevators would be great for upstairs. But very satisfied

Samantha G.
Clasificación:

El cliente no dejó un comentario.

Joseph J.
Clasificación:

The employee who worked with me was superb; friendly, helpful, professional.

Anthony W.
Clasificación:

m/a

John M.
Clasificación:

Truck was unsafe. It was clean, but once we loaded it and got up to highway speeds, it was obvious that the right front tire was not properly balanced. I contact roadside assistance multiple times, and I never heard back from them. We waited 20 hours for a response and after not hearing from them, had to make our move in a very bouncy truck. It was borderline unsafe and I won't be using u haul again.

Monica R.
Clasificación:

Great customer service! Very easy to pick up and drop off. Will recommend them over any other location of uhaul or moving truck company in town.

Rashaud M.
Clasificación:

El cliente no dejó un comentario.

Aprile E.
Clasificación:

Of there are any concerns; please let customer know prior to pickup. Otherwise, very nice staff.

Morris C.
Clasificación:

Customer Representative needs to make contact with customer within 2 minutes of arrival.

Thomasedward B.
Clasificación:

El cliente no dejó un comentario.

Gregg C.
Clasificación:

El cliente no dejó un comentario.

Angela K.
Clasificación:

Excellent service!!!! Love this location. They always have what I need!

THEODORE A.
Clasificación:

Call the person that made reservations before rent it out to another person

Prinsha R.
Clasificación:

I have a problem with the charges to my card

Tenisha J.
Clasificación:

Trucks need to be sanitized I brought my ow lysol and Clorox wipes I wish u could've seen the dirt coming off the steering wheel along. HORRIBLE....especially with this pandemic!!!

VICTORIA C.
Clasificación:

El cliente no dejó un comentario.

Wilhelmina D.
Clasificación:

El cliente no dejó un comentario.

SHERIDA P.
Clasificación:

I was charged a wrongful return fee that made my contract three times the amount of the regular reservation. The location also lied and said my uhaul was rented out and extra day, and Was not and I was charged for that as well.

Jerome N.
Clasificación:

The only issue that I have is that there is not always enough staff on hand to handle the volume of customers. I know this is something that cannot always be avoided. This is the best Uhaul I have ever been to and the largest. Because of this, there are times when there are a lot of people waiting for service. The staff does a good job of trying to keep up. I rent from here several times a year. Staff is always friendly and courteous.

Richard H.
Clasificación:

They were very helpful and didn't mind that I showed up around closing time. Good help is hard to find--keep them!

Kenneth O.
Clasificación:

El cliente no dejó un comentario.

Leo M.
Clasificación:

El cliente no dejó un comentario.

Giovanni N.
Clasificación:

El cliente no dejó un comentario.

Ahmed O.
Clasificación:

El cliente no dejó un comentario.

Cathrine S.
Clasificación:

Gave me a Uhaul with the check engine light on, when asked he knew about it. Also had a half flat tire. I had to make it known that the miles were wrong- I would've paid for an extra 166 miles. Also, one guy didn't know how to put air in the tire or back up a trailer. this location used to be top notch, I am not sure what happened this day. they need more training.

Cheryl L.
Clasificación:

I wish all my professional experiences were as great as this U Haul. the equipment was great loved driving the truck.

Franklin F.
Clasificación:

Excellent experience and great service

LASHON R. | Overall Experience |
Clasificación:

Accused of stealing boxes/supplies by manager and one employee. Poor systems updating

LASHON R. | First Impressions |
Clasificación:

Accused of stealing boxes and supplies by one member of the staff and manager. Poor systems updating by some on staff

Tiffany F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Andy M. | Overall Experience |
Clasificación:

Having to wait in line for 1-2 hours anytime I need something ruins everything.

Charles L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

kenisha s. | Overall Experience |
Clasificación:

I really appreciated the help (1 month free) given at the time when Covid-19 hit. That led my family out a lot. You all were patient with me and helping me get exactly what I needed. I'll see you all next year hopefully on better terms. 🙂

rebbeca g. | Overall Experience |
Clasificación:

I loved my stay besides the fact that I had two locks on my unit when I left in March and when I came back in August I only had one left. When I asked the cashier about it he said “well that is a first”. He was practically no help at all. After minutes of questioning he eventually gave me the number for claims but that was it.

CLORA M. | Overall Experience |
Clasificación:

The storage facility was clean, well-lit, space appropriate, secure, and accessible and the storage fee was great. I would recommend U-Hauls storage and rentals to my family, friends and anyone who maybe in need of their many services. They even provide a service that can help you with getting some to help you move your items from your home to storage and from storage to your next place. Great!

Kia H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Donna M. | Overall Experience |
Clasificación:

Thank you

DENICE P. | Overall Experience |
Clasificación:

I changed to a different storage facility. What would have made a difference when I moved out was for someone to say Thank you for being a valued customer for SEVERAL years and paying on time of not in advanced. I was late once but just a day. There seemed to be no appreciation for the customers. Those things go a long way. If you are going to have an “express” line, it’s a good idea to utilize it so customers wanting to pay their bill don’t have to stand in line behind all the rentals. The lady that cleans the facility is a true gem! She is the sweetest person and goes out of her way to show kindness to others. She does an exceptional job!!!!!!! Can’t say enough about her. She is the one that brings light to the facility.

Alisha M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Beth M. | First Impressions |
Clasificación:

I rented a 5x5 unit on a Sunday. The site said there was one spot left and let me reserve it. I showed up on Monday afternoon with a truckload of materials from my classroom and was given a unit. We unloaded the entire truck and went to find our the unit. When we found it, there was already a lock on it. I went back to the office and told the gentleman. He walked to the unit with me and then said he'd have to call his manager. We walked back to the office where he called his manager. Apparently, the unit had been rented and there was nothing left in the size I needed. I was told I could rent the next size unit for $20 more a month. Given the inconvenience we'd experienced I think I should have been given that unit for the price of the smaller unit. I was told that I would have to talk to the general manager, but he wasn't until the next day. We had to load everything back into the truck with nowhere to take it. This was completely unacceptable. I now have no place to store my classroom items for the summer. I tried to return the lock I was made to purchase and the gentleman didn't know how to do it. We had also tried to have a propane tank filled and the man working wasn't certified to fill it. How can you leave one employee in a store who isn't able to actually run the store?

Rachel W. | Overall Experience |
Clasificación:

Felt very safe and my belongings were kept secure.

Eronda W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

shay g. | First Impressions |
Clasificación:

The staff was was very friendly and helpful !

Scott or Debby M. | Overall Experience |
Clasificación:

We have had our 41ft. fifth wheel with the on the eastern blvd. with u-haul for 4 years. We and everyone else in the covered storage had a break-in. They called and took care of the repairs. That was a 1 to 1 1/2 years ago and everything was ok. There was a second break-in in a few units but the people were not notified. We had to call the owners of the motorhome next to us and they didn't know about it. We sold our RV Satuday and went into the office to let them know. We have never been late on any rent. We usually pay one year in advance. The young man that waited on us came in and out the front door twice and never said a word to us. It was not very busy when we went in so we waited our turn. When we got to the counter we told the young man there that we had sold our RV but we were going to purchase another. Knowing that the covered storage was less than half full. I asked him it he could reserve our spot ( it took us 2 years to get slag put over the mud in that space) His response was NOT GOING TO HAPPEN. I would think that a company that had loyal paying customers would be a little more courteous. I could have understood if they had more RV's but this was just rude. People need to be trained in how to talk to customers. This man needs an attitude adjustment or just fired. I don't usually respond like this but I was just shocked at his response. I'm not man . I just feel sorry that this man is so miserable and he will surely cost you customers. Thank you Debby

Leckra J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sandra H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Alexis R. | First Impressions |
Clasificación:

I had the worst experience ever!! When I arrived the guy at the desk didn’t even greet me as I walked up. He had his Chick-fil-A on the counter eating. And still proceeded to eat throughout my whole purchase, it was so unprofessional and just rude. Then when I asked him about any specials on the storage he asked me if I could buy him some wings and he will see if they have any specials. Super unprofessional I was so stunned. After moving that evening, I arrived to my storage unit, and to my surprise they forgot to take the lock off of our unit. So we had to find a friend to keep our furniture safe until the next day. It was such an inconvenience the whole thing. I’m just really appalled and upset!!!

Laura C. | First Impressions |
Clasificación:

U Haul Units available are too far from dock for large furniture. Uhaul needs more than one way to get to units . Staff were nice and accommodating.

Wendy C. | Overall Experience |
Clasificación:

Great!

Keona S. | Overall Experience |
Clasificación:

N/A

Cara B. | Overall Experience |
Clasificación:

I never had any trouble with my unit. Brad and his staff at U-Haul were always very helpful when anything was needed.

Lashundra B. | Overall Experience |
Clasificación:

The facility was nice and organized but the staff is very rude, display poor customer service and not welcoming at all from the manager down. I had a good experience once when I went in before.

Allen H. | Overall Experience |
Clasificación:

Excellent facility, great staff, clean and secure

Roshonda S. | First Impressions |
Clasificación:

The associate was very informative and gave wonderful service. I love this U-hual better than any in the past that I have used. Thank you guys for all the help you gave me and my family.

richard n. | First Impressions |
Clasificación:

Very helpful very nice to deal with

Mary M. | Overall Experience |
Clasificación:

I reserved storage space and when I got there, the size was not available, they had to give me 2 separate spaces that were not together. I was very disappointed

Fernando L. | Overall Experience |
Clasificación:

Great Experience

Tonja S. | Overall Experience |
Clasificación:

I love this place

Charles L. | First Impressions |
Clasificación:

Gentleman that waited on my was professional, thoroughly explained pricing and policies of U-Hall.

CHERYL S. | First Impressions |
Clasificación:

Uhaul really came thru for me I would definitely choose them again

JEROME B. | Overall Experience |
Clasificación:

The access pad key swipe was broken and need more clerk to managed the morning rush.

Tommy L. | Overall Experience |
Clasificación:

Everything was Excellent

Adrian A. | Overall Experience |
Clasificación:

It was poorly ranned facility. The mngr was rude. Moved in 6/8 and decided to move out on 8/8. Wasn't able to move till 8/9 and they want to charge me the for the full month. That's robbery.

Southern Poverty L. | Overall Experience |
Clasificación:

Thanks

Kathryn H. | Overall Experience |
Clasificación:

Excellent

Regina K. | First Impressions |
Clasificación:

Clean Facilty. Employees knowledgeable of products and helpful with finding suitable accommodations for my needs. Customer service was friendly.

SYLVIA B. | Overall Experience |
Clasificación:

No comments

JIM C. | Overall Experience |
Clasificación:

Great Customer support through dropping off the trailer to setting up storage.

teresa s. | First Impressions |
Clasificación:

Fast service. Friendly staff.

PAUL V. | First Impressions |
Clasificación:

ALWAYS too few staff at this site to provide the level of customer service that the U-Haul brand & marketing communications leads customers to expect. This INVITES customer disappointment.

sherry w. | First Impressions |
Clasificación:

The people in the U-Haul were wonderful, so very helpful and kind. I would recommend this U haul place to anyone. Keep up the good work. Kindness go along way.

MECHELL N. | First Impressions |
Clasificación:

The csr was very professional. He was getting the customers in and out. Very warming and caring individual

Deanne C. | First Impressions |
Clasificación:

When I reserved storage space with an agent over the phone I was given inaccurate information about the size of the unit. Because of this I was forced in getting two units which will be costly to me.

Douglas T. | First Impressions |
Clasificación:

Staff were very helpful, friendly and courteous. I highly recommend this location.

Mayadees R. | First Impressions |
Clasificación:

Our first time renting storage space from UHaul and the prices were affordable and even earned the first month free!!! Customer service is stellar!!

CORNELIUS M. | Overall Experience |
Clasificación:

Having a storage unit at U-Haul was a wonderful experience! The facility was always well maintained and the staff was always friendly and very helpful!

Bernard B. | First Impressions |
Clasificación:

The staff went above and beyond to help me. Awesome awesome.

Richard K. | First Impressions |
Clasificación:

Great!

PAUL V. | First Impressions |
Clasificación:

Short-staffed almost always, but when it’s your turn, the service is good.

Andre C. | First Impressions |
Clasificación:

I will most definitely do more business with these guys

damian l. | First Impressions |
Clasificación:

Units are too small. I jad to rent a 2nd one. However, the attendant was great. She went the extra mile to find one close. Thank you also for the one-way trip s Special...one month free. As movi

AMY C. | Overall Experience |
Clasificación:

No comment

bernisha P. | Overall Experience |
Clasificación:

I enjoyed the time that I had my merchandise in that facility everytime I went to make a payment when you walk in the door every one say hello welcome to uhaul how can we help you.

Rodney B. | First Impressions |
Clasificación:

Awesome

Gabrielle C. | Overall Experience |
Clasificación:

Everyone went above and beyond with excellent customer service!

Walter B. | Overall Experience |
Clasificación:

My experience with the customer service person, Christal Chapman was horrible, she was rude, unprofessional, disrespectful, and not well knowledgeable. I discussed my concerns with the manager.

Scott M. | Overall Experience |
Clasificación:

Preston Taylor is an excellent manager with great people skills.. Keep him forever.

SHARON R. | Overall Experience |
Clasificación:

Wonderful staff.

Walter B. | Reservation |
Clasificación:

The Customer Service Agent, Christal Chapman was very rude, disrespectful and unprofessional. I have never experience such outrageous behavior. I plan to have a face to face discussion with the mgr.

Patsy G. | Overall Experience |
Clasificación:

This is my U-Haul location of choice, EVERY TIME I need anything to do with storage or moving!

Albert M. | Reservation |
Clasificación:

The customer service was great!

Andy F. | Overall Experience |
Clasificación:

Staff very helpful. Facility is clean. Like variable dock heights at loading area.

LASHANTA D. | Overall Experience |
Clasificación:

When closing out a storage someone should be avail to make sure it is closed out properly so that customers won’t continue to be charged.

Earlisha J. | Overall Experience |
Clasificación:

Customer service at the actual location was horrible. (The manager)

loretta k. | Overall Experience |
Clasificación:

Great place

Wendy C. | Reservation |
Clasificación:

Such a more positive, much less expensive, more blessed experience than Compass Storage where I was!

SAMANTHA R. | Overall Experience |
Clasificación:

It would be nice if it was light inside the storage room I had to use the light on my phone to see the things I had in boxes.

FATHER JAMES D. | Overall Experience |
Clasificación:

Numerous times I received notice that my monthly fee was due - and I was on auto withdraw and never missed a payment. Once I was told my stuff would be taken out if I did not pay. You need to fit it

temeria D. | Reservation |
Clasificación:

Customer service was great!

ARCHI R. | Reservation |
Clasificación:

Very good and friendly experience!

FREDDIE S. | Reservation |
Clasificación:

Very Professional

Katrina B. | Reservation |
Clasificación:

Wonderful and helpful in getting an additional unit and the manager even walked us to show us where it was. The place was immaculately clean; even the bathrooms were spotless.

Olivette P. | Reservation |
Clasificación:

After funds were taken service afterwards was slow or nil. I waited 30 mins (+) to have their lock taken off storage I rented. Employees are pleasant.

Mike T. | Overall Experience |
Clasificación:

Preston always helpful!!

James S. | Overall Experience |
Clasificación:

Chris was very rude and not customer friendly at all. I am waiting to speak with the store manager, then corporate regarding my visit on 7-16-18. POOR SERVICE!!

Denise F. | Overall Experience |
Clasificación:

This was the best plan for me moving and packing .Everyone I came in contact with from u-Haul was awesome.I usually drive 1.000 miles myself.But I cannot do because of my poor physical condition .

michelle b. | Overall Experience |
Clasificación:

Very helpful

James J. | Overall Experience |
Clasificación:

Well maintained facility. Needs to improve continuity of alarm system to avoid outages. Would definitely utilize them again.

Vera A. | Overall Experience |
Clasificación:

Everything was fine except 2 payments made by us were lost by the employees and a lean was put on the unit. We had receipts of payment, but the checks never cleared. It was eventually cleared.

No se han enviado comentarios para esta ubicación.

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