Comentarios del cliente para U-Haul Moving & Storage of Wilmington

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Wilmington

Grado total:

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Eric B.
Grado:

Adrian was polite and helpful. He did a nice job making me feel more comfortable on a difficult day. Thank you!

Edward F.
Grado:

El cliente no dejó un comentario.

Christine G.
Grado:

El cliente no dejó un comentario.

WILLIAM R.
Grado:

Nothing . Everything and everyone was truely exceptional and above all expectations

Sarah S. | First Impressions |
Grado:

Great friendly and careing

Wayne V.
Grado:

El cliente no dejó un comentario.

Mark E.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

My entire experience was painless and simple due to the friendly and helpful people that I dealt with. The truck was clean and in great condition.

ROCCO D.
Grado:

El cliente no dejó un comentario.

jorge S.
Grado:

El cliente no dejó un comentario.

Charles C.
Grado:

I only deal with this location. Husband wife team are professional friendly and very helpful. Nice to deal with. Very appropriate. Knows the business well. Always neat and clean facility and presentable.

brian M.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

El cliente no dejó un comentario.

Marcus C.
Grado:

Great customer service ??

Michael C.
Grado:

Website flawed

james S.
Grado:

Nothing needs to be improved, location was clean and employees were friendly knew what they were doing, and I’m hard of hearing and never felt uncomfortable while there. Your guys are ?????????? I will be repeat customer

Jacqueline M.
Grado:

El cliente no dejó un comentario.

Nacera L.
Grado:

Definitely I will recommended

Paul V.
Grado:

El cliente no dejó un comentario.

Cristopher P.
Grado:

Only one person working, long wait for service. Once my turn came the employee was thorough, competent, very helpful

Ashley S.
Grado:

You dudes kick ass.

Anthony D.
Grado:

El cliente no dejó un comentario.

Phillip C.
Grado:

El cliente no dejó un comentario.

Angelo C.
Grado:

Everything from counter person to pickup and return were handled smoothly and professionally. Very nice people and great overall experience. Will definitely be back and would highly recommend to anyone else.

Brandon P.
Grado:

El cliente no dejó un comentario.

Nicholas N.
Grado:

El cliente no dejó un comentario.

Jacqueline B.
Grado:

El cliente no dejó un comentario.

Robert C.
Grado:

El cliente no dejó un comentario.

Joseph I.
Grado:

El cliente no dejó un comentario.

Terrence S.
Grado:

You need 2 people at all times. Being put on hold for 10-20 minutes is a good business practice plus why are there no winches on your car trailers. Seems like a small investment for a superior product

Irena M.
Grado:

The employee working when we picked up the vehicle was so wonderful and helpful!

Jonathan H.
Grado:

If I reserve furniture pads, make sure furniture pads are there when I pick up the truck. This is the second time you have not had what was reserved at the location. Not renting here again.

Joe A.
Grado:

El cliente no dejó un comentario.

Nicola P.
Grado:

I placed the order on line, then I stopped by the store to make sure that everything was all set for my pick up of the truck on Saturday. I got there a half hour early, and was told that I could only have one furniture dolly instead of the 2 that I ordered. I saw 4 dollies leaning in front of the window, I said I will take one of them, the girl said that those are only for sale. I was not happy , but she did finally let me use one of them. I was moving a dining room set. So I needed 2 dollies

Patricia S.
Grado:

Absolutely nothing. Spoke with Adrian to reserve a truck. He told me a woman named Tricia would help me when I came on Sunday. Upon arrival I was greeted by Tricia, who was extremely pleasant and very efficient. I happened to come as she was eating her lunch, at which she told me not to worry about it at all, and she went right along as though she was not in the middle of eating. Tricia was great. When I returned the truck I dropped off keys, she told me she would send final bill to me, by the time I got home it was in my email. I only live 2 miles down the road.The Wilmington U Haul facility is great....highly recommend..

Keeley M.
Grado:

Best Uhaul that I have ever been too. The manger is smart capable and does a great job. Super smooth experience.

Joyce M.
Grado:

Everything went perfectly. Can't think of anything to improve on. Thank you U-Haul!

Arthur D.
Grado:

El cliente no dejó un comentario.

Rita H.
Grado:

El cliente no dejó un comentario.

Roxyris N.
Grado:

Very friendly service. I would highly recommend this location in Wilmington, MA.

Stephen S.
Grado:

El cliente no dejó un comentario.

Diana M.
Grado:

Tricia was AWESOME!!!

Gerard C.
Grado:

El cliente no dejó un comentario.

Annemarie P.
Grado:

The customer service reps were great The truck we rented was covered with pee in back of truck There was a bottle of pee in back and someone peed all over inside as well. We had to scrub the truck down before using Unacceptable

Chris H.
Grado:

El cliente no dejó un comentario.

Kenneth O.
Grado:

El cliente no dejó un comentario.

Jack R.
Grado:

Great customer service

joe C.
Grado:

Adrian , Trisha, and Ken were so knowledgeable, helpful, accommodating and pleasant to talk to. There store is great!!!!!

Alan C.
Grado:

I am a satisfied customer wouldn’t hesitate to use UHaul again thank you!

Kathy A.
Grado:

El cliente no dejó un comentario.

Eric C.
Grado:

Some of the supplies (rental furniture pads and furniture dolly) that I ordered online were not available in store which was disappointing.

Anthony G.
Grado:

El cliente no dejó un comentario.

Tahar A.
Grado:

I been renting here for the last 4 years. Thank you

Timothy G.
Grado:

El cliente no dejó un comentario.

Jeffrey T.
Grado:

El cliente no dejó un comentario.

Malinda H.
Grado:

El cliente no dejó un comentario.

james K.
Grado:

My rental truck ready when I arrived, clean, well maintained, drove nicely and the office staff couldn't be nicer friendlier people. A good experience all around. Thank you U-Haul of Wilmington.

Philip M.
Grado:

Very good service. Very helpful & enthusiastic

Chad G.
Grado:

Absolutely great experience, Adrian was incredibly helpful and a pleasure to work with.

Justin R.
Grado:

El cliente no dejó un comentario.

Arjun C.
Grado:

El cliente no dejó un comentario.

Charles P.
Grado:

Very nice service people and helpfu

Mitchell S.
Grado:

El cliente no dejó un comentario.

James R.
Grado:

El cliente no dejó un comentario.

Kratesh R.
Grado:

The inside of the truck was wet and I had lot of issues using the truck as is and to manually clean and wipe the truck before using

Edward H.
Grado:

El cliente no dejó un comentario.

Charles S.
Grado:

El cliente no dejó un comentario.

bob S.
Grado:

not plowed very good. had hard time getting trailer out from ice covered lot

Mark H.
Grado:

El cliente no dejó un comentario.

Robert T.
Grado:

Excellent job

Terrance S.
Grado:

The 2 employees were great, but I was there way too long as there computer would not work

Ahilque T.
Grado:

very good

Dana C.
Grado:

The ownership and staff in Wilmington were pleasant and very helpful when things on my end did not go according to plan. A very very good experience!

Joanne S.
Grado:

El cliente no dejó un comentario.

Kory G.
Grado:

The trailer I rented said it was 5 ft wide and in fact it wasn't it is 3 inches shy of 5 ft. So I basically drove the trailer to Vermont and was un able to pick up what was needed because I was told the trailer measured 5' wide. Needless to say I was not very happy. Also I asked for a 6 ft wide trailer and was told it was unavailable and when I picked up the so called 5 ft trailer the 6 ft trailer was there but I couldn't take it? End Rant

Frederick M.
Grado:

El cliente no dejó un comentario.

James S.
Grado:

El cliente no dejó un comentario.

Christina B.
Grado:

Nicest guys ever! Thank you so, so much!

Richard W.
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

Quick and pleasant experience.

al A.
Grado:

El cliente no dejó un comentario.

Gert W.
Grado:

El cliente no dejó un comentario.

Steffen A.
Grado:

Most of the ordered equipment was not available.

William C.
Grado:

Our reservation for a car transport trailer was scheduled for 6 pm and due to a winter weather warning, we showed up a few hours earlier, around 4 pm. This UHaul location had one only one person on duty and the transport was buried in snow in the far back lot behind the building. We had to help her shovel it out to gain access to it.

Steven C.
Grado:

This truck was not filled with gas as I was told, but the bed was filled with snow. So I am wondering why should I have to shovel out your equipment on my time? The truck also smelled like someone had spent a lot of time smoking in it which is pretty disgusting.

Jeffrey T.
Grado:

El cliente no dejó un comentario.

Mikko J.
Grado:

This location stood positively out from all of my previous U-Haul experiences. The service was attentive, friendly and efficient. The van I rented was totally clean, tank full and in great condition. I was amazed, as my previous a dozen U-Haul experiences in other U-Haul locations have not been that great - nonchalant service and the trucks have always been filthy. This was my first visit to this excellent Wilmington location but certainly not the last.

Justin H.
Grado:

El cliente no dejó un comentario.

Alistair W.
Grado:

El cliente no dejó un comentario.

Stephen B.
Grado:

El cliente no dejó un comentario.

Edward K.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

El cliente no dejó un comentario.

Jeffrey B.
Grado:

El cliente no dejó un comentario.

Elin A.
Grado:

Worker was very pleasant and professional

James S.
Grado:

El cliente no dejó un comentario.

David G.
Grado:

good facility and good service from good people. always a good experience renting in Wilmington.

Ryan K.
Grado:

El cliente no dejó un comentario.

Roberto D.
Grado:

El cliente no dejó un comentario.

Rolinda M.
Grado:

Cost - not an economic way to move

Brian T.
Grado:

El cliente no dejó un comentario.

Pierpaolo P.
Grado:

Very courteous clerk (can't remember his name but he was doing the morning shift as I picked up the trailer at around 8:30AM)

Ken P. | Overall Experience |
Grado:

Great service from shipping to scheduling to move out. Thanks for the help guys!

leigh s. | First Impressions |
Grado:

I dealt with Adrian & he was terrific, he answered every question & was very friendly and helpful.

MARYALICE C. | Overall Experience |
Grado:

Used this place for over 3 years. Never had a problem. Staff was ALWAYS courteous and friendly. Would highly recommend this place.

No reviews have been submitted for this location.

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