Customer Reviews for U-Haul Moving & Storage of Whitney Ranch

8,550 reviews

1098 Stephanie Pl   Henderson, NV 89011
(I-95 & Russell Rd, Next to new AM/PM store)

(702) 436-2452

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 436-2452

1098 Stephanie Pl
Henderson, NV 89011
(I-95 & Russell Rd, Next to new AM/PM store)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Took 2 hrs to do a 30 min job and then wired it wrong.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Akiko H. 
Rating:
5.0

The install was extremely timely very courteous. Everyone that worked at the desk were exactly the same. I must say everything from purchasing to the install was stress-free.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY K. 
Rating:
5.0

Provide location more hours so they can answer the telephone, (I dislike being transferred to centralized location and not having my question addressed or taken care of properly - please listen to your telephone query and you will hear it does not answer all concerns customers may call for) customer service at this location is excellent. Giving this location more staff will make this the prime location to visit and build customer base like me.

LAROCHE S. 
Rating:
5.0

Everyone is so friendly here and very accommodating.

COLIN J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Derrick W. 
Rating:
5.0

Customer did not leave a comment.

COLIN J. 
Rating:
3.0

The truck smelled very very foul

Alinah L. 
Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

The guys who work outside there are all the best!!!

Annie D. 
Rating:
5.0

Staff and everything are excellent no need to improve anything

Ronald S. 
Rating:
5.0

Allow the customer to actually select the make of rental. For example Chevy & ford are not one and the same cargo van wise. Chevy although more powerful is outdated and non efficient fuel wise also a cut should never receive a rental with zero fuel ⛽️ in it for several reasons. 1. It simply doesn't even make sound business sense cause there is a good chance renter will not reach the pump before it start sucking fumes causing an unnecessary headache. 2. If you ppl knew anything in regards to fuel pump and the cost to replace you wouldn't allow that to happen in the first place. It's designed to pump fuel not air so with light on E! Is a recipe for disaster. 3. Renting out a vehicle with and empty tank literally, asking customer to basically fill it up at their own expense then upon return tell customer oh you brought it back way pass a 1/4 tank so we can't reimburse you is ludicrous at best. Here's why! You'll charge a customer easily for not bringing back at the mark it was upon pick up at the national average which would be at best $2.00 or more a gallon no questions asked so why not match that if it's over the mark? Better business is good business

Harold L. 
Rating:
5.0

Always use uhaul very pleasant staff good price 😊

PAMELA A. 
Rating:
5.0

Customer did not leave a comment.

Skylar S. 
Rating:
3.0

Customer did not leave a comment.

Mariah J. 
Rating:
5.0

Customer did not leave a comment.

JORGE FERNANDO R. 
Rating:
5.0

Very clean, nice people! Clean rest room, too!! Five stars!

Kenneth N. 
Rating:
2.0

I have rented over 30 times with no issue. First we had a crew of 6 for our move but truck came on completely empty fuel so delayed us 15 minutes at the starr. No other 26 foot trcuks so we had no choice. Not horrible but inconvenient. Then truck totally dead in battery at pur loading spot. Called for roadside and they needed an hour so a nice person jumped us. Called desk at facility to get a swap out. They said store policy is their roadside needs to jump us so would need to wait for another breakdown to get a swap out truck, but also about an hour from closing, so left us no option but to park at house. Next morning of course it was dead. Delayed us an hour again to get it jumped and we took back to facility. Really bad experience. Have had so many good ones not sure how I feel about it. Felt unsafe, the store policy. And phone clerk was short and unempthetic to us being on road in dark while raining, just gave roadside number and stated store policy.

KRISTIE ANN O. 
Rating:
5.0

None

Donald B. 
Rating:
5.0

The person that helped me (Mike) was very friendly and accommodating.

Jeanne D. 
Rating:
5.0

Customer did not leave a comment.

Kasandra L.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and was fast in accommodating me with my rental.

Roseller L. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

Loved this place! Employees were friendly.

Adriana P. 
Rating:
5.0

Customer did not leave a comment.

Shari V. 
Rating:
5.0

Quick service

Jeremy O. 
Rating:
5.0

Customer did not leave a comment.

Marisa C. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
5.0

This is not my first time to rent u-haul truck from this location. The staff are nice and friendly.

LIGANG L. 
Rating:
5.0

The rental was quick and easy. The line moved quickly and it was easy to reserve the truck online.

Sonja A. 
Rating:
3.0

Extremely slow service. Waited 30 minutes for the two sales people to serve 2 people before Inwas able to rent a vehicle. Maybe you need more front desk help.

WILLIAM W. 
Rating:
5.0

They were extremely professional

Ronald T. 
Rating:
5.0

Stone and Christopher are sweethearts and so is Mike.

Annie D. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Annie D. 
Rating:
5.0

I’ve been a frequent flier off and on for the last 10 years or so and they have always and consistently been helpful, friendly and the location has been clean.

Yahel M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
1.0

Meck you pay more for no reason

Noe V. 
Rating:
4.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

Everything was wonderful nothing to change

Eduardo A. 
Rating:
5.0

Muy buena atención, no hablo ingles y me ayudaron en todo para poder contratar el servicio, muy agradecido

Alvaro C. 
Rating:
5.0

Customer did not leave a comment.

Akiko H. 
Rating:
5.0

Great service. The doily for furniture was damaged when I started the move. The employees need to inspect with the customer before departure not a huge deal. Will come back if needed

Jeffrey K. 
Rating:
5.0

very friendly good quality

JASMINE A. 
Rating:
5.0

Customer did not leave a comment.

GLENN CARROLL G. 
Rating:
5.0

Customer did not leave a comment.

Andres G. 
Rating:
5.0

Customer did not leave a comment.

Marc B. 
Rating:
5.0

Just keep doing a DAMN GREAT JOB

rahsaan B. 
Rating:
5.0

Customer did not leave a comment.

Curtis M.  |  Overall Experience 
Rating:
5.0

I moved mine to a different storage company, due to cost. I am paying $20 less a month at the new location for a bigger unit. It

Lorie-Ann B.  |  Overall Experience 
Rating:
5.0

It's the first time I've used this service, I was served wonderfully, I'm Hispanic and even though I don't know English, I had the patience and good treatment for me, I thank you very much! What could you do? Just somehow put an option in Spanish.

Eduardo Q. 
Rating:
5.0

Awesome customer service keep up the good work.

AASYLEI L. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

shabria P. 
Rating:
5.0

There was a random man sleeping in the cab of my truck with a packing blanket. That could have been a very bad situation and I opted out of the protection fee and it still made me add it in the end. Can that be refunded?

Calista C. 
Rating:
5.0

Quick and easy check out.

Brenda J. 
Rating:
5.0

The staff - is knowledgeable, polite and friendly. :)

Natividad A. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

Nothing

leonard C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD MICHAEL K. 
Rating:
4.0

Customer did not leave a comment.

KEVIN S. 
Rating:
3.0

Customer did not leave a comment.

DAVE N. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
4.0

Customer did not leave a comment.

fred P. 
Rating:
5.0

Customer did not leave a comment.

Talia L. 
Rating:
5.0

Customer did not leave a comment.

Cosimo B. 
Rating:
5.0

stop went out their way they're all on the same page I actually didn't expect him to go the link that they went to accommodate me . appreciate everybody over there and I'm glad I went to Whitney ranch to get my storage

stanley w.  |  First Impressions 
Rating:
5.0

Great customer service!

Roberto T. 
Rating:
5.0

It was extremely easy and the website worked as it should for information and the reservation.

MARK T. 
Rating:
5.0

Great experience w u haul

Valarie L. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
3.0

When a customer tells you they need one hundred miles believe them. Charging me almost 90 dollars in overages for a local move. Y'all is crazy.

Synthia M. 
Rating:
5.0

Customer did not leave a comment.

Sandra P. 
Rating:
4.0

Customer did not leave a comment.

Angel S. 
Rating:
1.0

Had to wait almost 2 hours after appointment time for install to even start. The hitch was installed only 7 inches above the ground which was way to low to even use. Uhaul requires the ball to be 18 inches high. This one is less than 10. I went to a uhaul dealer so I could rent a uhaul trailer. But now uhaul wants the hitch higher.

TIM S. 
Rating:
2.0

Very unhappy with attitudes

Kathleen J.  |  First Impressions 
Rating:
1.0

My experience at U-Haul in Whitney Ranch at Stephanie Pl was extremely disappointing. Despite assurances from customer service that I could use my Master credit/debit card as long as it's connected to a national bank, the staff at Stephanie Pl insisted otherwise. This contradicted my recent experience at a different U-Haul location where my Citibank credit/debit card was accepted without issues. The employees at Whitney U-Haul not only refused my valid card but also demonstrated a lack of consistency and competence. Their refusal, despite my previous successful transaction with the same card, reflects poorly on their professionalism. Overall, my encounter with the staff at this U-Haul location left a lot to be desired, and their attitude was far from accommodating or understanding.

EDWIN B. 
Rating:
4.0

I should have planned better and picked a closer location but that was poor planning on my part. The gas gauge wasn't reported accurately and I was definitely shorted and only drove 40 miles and put $20 in the tank. Definitely should have had you change the gas reading because you made out. The truck had some trash under the seat and when I went to get my truck it was parked behind another so I had to wait. For all of the fees you charge, I should not have had to wait another 10 minutes because the truck was not ready for me and cups from the previous renter were still in there. I just felt like I was nickel and dimed for everything and the truck could have been in better condition.

Natacha C. 
Rating:
5.0

Customer did not leave a comment.

Pattie A. 
Rating:
5.0

Please continue the excellent service provided

Thomas R.  |  Overall Experience 
Rating:
5.0

I think this was an excellent location, the service was excellent, people were very polite and helpful.

Phillip C. 
Rating:
5.0

I was disappointed that I could not rent a cargo van without a credit card, but everything else was great.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

niumata N. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP L. 
Rating:
5.0

The staff were very friendly and were able to answer any questions I had

Blair C. 
Rating:
5.0

The employees at this location have the most beautiful customer service and they are hard workers. The helped me select the appropriate boxes for my move and was very helpful from the beginning of my Uhaul rental and when I rentthe vehicle. I really enjoy renting from this location. Keep up the awesome work.

AASYLEI L. 
Rating:
5.0

In the past, I have always rented from the Stephanie/Russell location. For convenience I went to a different one. I ended up back at this location and will not go anywhere else in the future. The girl at the front desk could have been a bit less robotic but the man that checked the truck when I returned it made up for that. Checking in I didn't have a reservation and they were able to accommodate me. They were more forgiving on the payment method I used as far as bank cards go, which is the problem I had at the other location. Renting was fast and easy and I was on my way in no time. Dropping the truck off was the highlight of the day! The gentleman I dealt with was an absolute pleasure. I wish I would have gotten his name. He made me feel appreciated and after a long day moving, he was fast and helpful. He earned his big tip and the candy bar! It's comforting to deal with someone that hasn't forgot about customer service. He represents the company well and I hope he is recognized for doing such an awesome job! Thank you to all the staff!

heidi E. 
Rating:
5.0

I am disappointed with the fact that when I reserved the truck it stated it was $19.95 and .89 a mile however I ended up being charged $1.09 per mile. That is totally false advertising!!!

Sandra W. 
Rating:
4.0

Need better communication with the Customer and between the employees.

steve N. 
Rating:
5.0

Quick in and out service which not all locations seem to have

Ray K. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Made the process very easy and was helpful.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

CRAIG T. 
Rating:
5.0

Very friendly staff

Shane C. 
Rating:
4.0

The staff were knowledgeable and very professional. Exceptional service.

marilyn V. 
Rating:
5.0

Employees were knowledgeable and courteous

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

patrick C. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Nothing really the place is well kept nice and clean and everybody's friendly.

Gabriel A. 
Rating:
5.0

The tire pressure was low

Anjero R. 
Rating:
5.0

Good communication skills & positive attitude by staff & management

LINDA D.  |  Overall Experience 
Rating:
5.0

Mike Landau, the GM at the time, was my first contact when I first began renting storage units & trucks. From what I understand, he trained the current staff management. Overall I had a seemless positive experience with staff. They all gave good communication & attitudes. Only one time the ground floor bathroom was neglected. One night I was inconvenienced due to no access when there was a new update in the program & I had no access & no GM contact or notification. Cleanliness was never an issue. Maintenance was especially helpful when needed. I was a longtime customer until this week and very grateful for all the help I received. Happy holidays & New Year to all Uhaul staff & management. Keep up the good work!

linda D. 
Rating:
5.0

I have used this location several times and never had a problem. Overall, Uhaul is pretty reliable and the people are friendly and helpful when it comes to making moving easier. This is my go-to moving company.

NICOLE C. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
4.0

It'd be better if the trucks tanks would be full at the pickup and not at a random level. Because if the customer brings less gas than what he/she got at pickup, you will charge without hesitation, but if the customer brings more gas than when he/she picked up the truck : no reimbursement from U-haul. This isn't treating customers fairly.

Vincent D. 
Rating:
4.0

Customer did not leave a comment.

MARLENE S. 
Rating:
4.0

Customer did not leave a comment.

Christopher C.  |  Overall Experience 
Rating:
5.0

No improvements needed. Staff was friendly and understanding. Helped answer a few extra questions and installer came in and checked on me while I was waiting for my friend to pick me up. I appreciate the people at this location. Thank you for amazing service.

Jeffrey R. 
Rating:
5.0

Very professional and courteous made reservation online and came in pick up the truck 24ft and it was great doing business with them.

JORGE MOLINA M. 
Rating:
4.0

Customer did not leave a comment.

Nigel E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

salomon a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandin N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Blake H.  |  Overall Experience 
Rating:
5.0

The staff are helpful and super friendly.

Tonya H.  |  Overall Experience 
Rating:
5.0

It was all easy , everyone was very helpful and friendly !

SCOTT R.  |  First Impressions 
Rating:
5.0

I would have liked the office hours to be the same as the access hours of the storage facility.

Chaerish P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Osana R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Orville B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ArIene B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lynda m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jolene k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Lawrence H.  |  Overall Experience 
Rating:
5.0

Greats job guys

MARCUS B.  |  First Impressions 
Rating:
3.0

Staff was good. Only problem that occurred is when I removed my car off of the tow Dolly in the inspection area. I removed the straps, removed the chain, pulled the ramps down, and followed the associates instructions to get in my car and reverse it off the ramp. The associate removed the dolly from the truck before I got my car off (all on camera) and the dolly slammed upward damaging my front bumper. I have a big scratch on the front left and an outward dent on the front right. My claim number is 03283580-2023 uhaul claim number

JACOB A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rachelle S.  |  First Impressions 
Rating:
5.0

Thank You!

Nolan P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ira N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lynda r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orville B.  |  First Impressions 
Rating:
5.0

Thank you all for your help.

NIKIA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cordell L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david t.  |  First Impressions 
Rating:
5.0

Even came with a month free storage. A bonus.

KEE W.  |  First Impressions 
Rating:
5.0

Every employee was great and helpful.

Ronald James J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roderick w.  |  Overall Experience 
Rating:
5.0

It’s has been 5 years since I originally rented and was not in a position to have adequate housing. The entire 5 years the facility and staff were amazing

Leonard S.  |  Overall Experience 
Rating:
4.0

I am very happy with the fact that my storage manager made collaborative solution to help during these hard time and appreciated they had reached out to do this so I could be able to be on food standings.

Gwendolyn L.  |  First Impressions 
Rating:
5.0

Chelsea and Kenlie are simply the greatest always there to help and accommodate you in anyway possible! Great team there!

Kimberley B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sergio C.  |  Overall Experience 
Rating:
5.0

This facility held well over $20k worth of belongings for 2 years while I figured my life out. I’m so thankful of how often you guys were able to work with me on late fees I might have fallen into and just generally having my back. 10/10 would recommend

Hayden D.  |  Overall Experience 
Rating:
5.0

Great price for the size I needed. Very clean and safe storage thank you.

Curt M.  |  Overall Experience 
Rating:
5.0

I felt very safe using U-HAUL storage for the items I needed to keep there for a move to my new address. Everyone at the facility was extremely caring and respectful. I saw it as a pleasant, clean, well-run establishment, and would definitely choose the Stephanie Place U-HAUL again. I feel very confident recommending it to others as well! Martha Woodworth, Henderson, NV

Martha W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ashley r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK C.  |  First Impressions 
Rating:
5.0

Every staff member I came in contact with was so helpful and professional. You should be proud of the staff. From Christopher, I think it’s his name that did my initial contract to the manager on duty that helped me when I came after hours to the gentleman that completed my check out; the service was wonderful. Thank you for making a horrible experience of loosing my home a lot more easy.

lavet s.  |  Overall Experience 
Rating:
5.0

I absolutely loved this UHaul facility. Everything about it was top notch! #KudosUhaul Whitney Ranch

Dannise D.  |  Overall Experience 
Rating:
5.0

The entire experience was wonderful.

JASON WILLIAM B.  |  Overall Experience 
Rating:
5.0

Very professional

Artur D.  |  First Impressions 
Rating:
4.0

Good customer service

Stella J.  |  Overall Experience 
Rating:
5.0

Anytime I left without signing out or I forgot to lock it uhaul was on top of it and secured my storage unit . Thank u

Tyresha B.  |  Overall Experience 
Rating:
5.0

Chelsea was a pleasure!!!! Great customer service!!!!

brittany g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gabrielle S.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Rachel M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john l.  |  Overall Experience 
Rating:
5.0

Friendly, knowledgeable, caring staff.

sherry r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antanetta W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RAEH DANIELLE W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carol Y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jolene k.  |  First Impressions 
Rating:
5.0

Excellent customer service

Anna B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayzia B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIKE O.  |  Overall Experience 
Rating:
5.0

Great staff

Chyenne L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kasandra L.  |  First Impressions 
Rating:
4.0

The only complaint I had was I moved out of my unit 8 days after paying for the full month. When I moved out I was not offered a refund for the days I didn’t use. They already had someone who wanted the unit so I guess they double dipped on that one.

Audie D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nichole C.  |  Overall Experience 
Rating:
5.0

Better than expected…

Daniel H.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jorden G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony D.  |  Overall Experience 
Rating:
5.0

Excellent service in all departments from this location, they helped guide my through the processes and select a rental unit. Gave plenty of useful information, and was very professional. The employees went out of there was to find me discounts, and helped me with a prior reservation that was miscomputed. I feel extremely satisfied with my service & “hospitality”.

Felix V.  |  First Impressions 
Rating:
5.0

Everyone made sure I was okay and had everything I needed after having such a stressful move ! I strongly appreciate The Swift action the manager took to find me an available storage unit ! THANK YOU ALL SO VERY MUCH !

Chyenne L.  |  First Impressions 
Rating:
5.0

Daniella. Excellent representative for U-Haul

Patricia C.  |  First Impressions 
Rating:
5.0

Wonderful experience with U-Haul always safe and secure well maintained and awesome staff. Thank you.

BONITA LEE M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharlee H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATOYA DEANN B.  |  Overall Experience 
Rating:
5.0

Personally, I would like to see your staff emphasize the importance of using the entry keycode to avoid setting off alarms. Regardless of business hours or "after hours" entry, in just 4-5 days of having my belongings stored in your facility, I heard the alarm sound approx. 10 times (& truthfully, it scared the crap outta me every time!). Otherwise, service & convenience were well-accomodated; the use of your multi-tiered offload area was especially helpful for me, unloading a 6x12 trailer & reloading a pick-up truck. Just wanna say thank you... staff was helpful & professional, and facilities were on-point. Kudos, & I wish everyone at U-haul a Happy Thanksgiving & blessed holiday season. Respectfully, Ry

Ryan S.  |  Overall Experience 
Rating:
5.0

None

george k.  |  First Impressions 
Rating:
5.0

Great staff, very friendly and helpful, the facility is well worth the money compared to other storage facilities

Michael A.  |  First Impressions 
Rating:
3.0

Became more pricey and was difficult to work with throughout the work.

Quinten M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL JAMES S.  |  Overall Experience 
Rating:
5.0

Súper satisfecho excelente

Miguel R.  |  First Impressions 
Rating:
5.0

Chelsea was the best ! Along with the entire experience thank you uhaul

Jasmine L.  |  Overall Experience 
Rating:
5.0

Very convenient and accessible. The facility is very clean and I would highly recommend it. Uhaul has everything you need to make a move across country at a reasonable price.

JOSEPH V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NORMAN M.  |  Overall Experience 
Rating:
5.0

I just want to say THANK YOU to the entire staff! The manager, front desk representatives and even the uhaul drivers were absolutely amazing. I am grateful for everyone here that took great care of my items!

Amelia F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denni-Lee F.  |  Overall Experience 
Rating:
5.0

Thank U.

Teresa B.  |  First Impressions 
Rating:
5.0

Very convenient and clean.

DAWN C.  |  Overall Experience 
Rating:
5.0

Great place. Always clean. Saved me money on my storage unit. Will go back for boxes when I move

Bryan T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Freddie S.  |  Overall Experience 
Rating:
5.0

Highly recommend

tina g.  |  First Impressions 
Rating: