Comentarios del cliente para U-Haul Moving & Storage of Westminster

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Westminster

Grado total:

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FRANK H. en

Grado:

Too slow service! Super slow!!!

FRANK H. en

Grado:

Check in super slow. All information upload when order online but customer service seem input again. Too slow!!!!!

franklin H. en

Grado:

El cliente no dejó un comentario.

Gaston Q. en

Grado:

El cliente no dejó un comentario.

Yvon E. en

Grado:

I rented a 15 footer truck. On whether the equipment was cleaned I didn't check that out because time was the essence. We did go over the dents however. It wasn't until I loaded that night and was about to lock the back that I found out they didn't provide a key for the lock. and that didn't seat well with me.

ROBERT B. en

Grado:

El cliente no dejó un comentario.

Eric R. en

Grado:

I told them what I needed and they made it happen.I backed up my truck and they did everything else and I was on my way.Same thing when I returned the trailer.Very professional.

Janelle G. en

Grado:

El cliente no dejó un comentario.

Tammy P. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

price is higher

Edward D. en

Grado:

Everything went well and staff answered questions I asked great customer service....

Bruce F. en

Grado:

Had to get an other Trailer. The First one the lights did not work.

Nora M. en

Grado:

The costumer service is awful! Workers work very slow and the wait time is i er 45 minutes!

ELLIOTT M. en

Grado:

super super friendly and helpful environment, management top of the line, service top notch!!!!!! super happy, definitely going back soon!

Lory L. en

Grado:

El cliente no dejó un comentario.

Jose M. en

Grado:

Great service

josh B. en

Grado:

Customer service at the westminister location was amazing and the Forsyth location

Ann P. en

Grado:

El cliente no dejó un comentario.

Eleni A. en

Grado:

El cliente no dejó un comentario.

Victor S. en

Grado:

You have no place to dispose of random stuff left over from move. Would have been very helpful, you could charge for it. Would have paid.

karen J. en

Grado:

Dan was Very nice to work with and easy in and out

Nasima H. en

Grado:

Dan was very nice and helpful I really appreciate his service.. thanks Dan

Johnathan C. en

Grado:

I Informed the manager the condition of the tire on the trailer. Manager was helpful and submitted a partial refund for the sub par equipment rental I received from the dispatching location.

Jennifer H. en

Grado:

El cliente no dejó un comentario.

CHRISTIAN A. en

Grado:

Never recommend uhaul for any one

Michelle L. en

Grado:

Very amazing and friendly staff! 5 stars to them!

Tyler P. en

Grado:

Not professional, not understanding, rude

John B. en

Grado:

El cliente no dejó un comentario.

Scott G. en

Grado:

El cliente no dejó un comentario.

alfonso A. en

Grado:

When I arrived the location, it was set to open at 7 o’clock. But they were not ready to open yet. They were still trying to open everything up. The manager and his employee were scrambling around to try to get things ready. And when I did finally get things ready they discovered that the computer was not working well the system is not working well so I’d wait quite a long time to get the computer up and running the whole time I was there computer was not working well. A second customer came in and he was helped The manager was able to get him out of the door before I got out of the door. Also I believe they were racially profiling me. Because they never once asked the other customer for references or made any phone calls to any relatives or anything like that at 7 o’clock in the morning on Saturday. Yet they asked me for two references that they could call at that time to make sure that I wasn’t going to steal the truck.When I was trying to speak to the other customer to ask him if he was being put through the same stringent screening process, he said no he wasn’t. And the manager chimed in and said “Well I’m not the one coming in at 7 o’clock on a Saturday trying to rent a truck. “ He went on to explain to me that he was in charge there because it was his store. He was the one who took my reservation the Friday before I came in. So he knew that I wasn’t just showing up there in the morning all of a sudden without a reservation. So I do not understand why he had an attitude about me being there first thing in the morning. I would think he would appreciate me being there early. His attitude and demeanor was more as if he was hanging out with friends having a bother some time dealing with customers. I think his attitude toward the store is too nonchalant and lacks! I think he needs to show a little bit more professionalism and understanding toward people that come in to give U-Haul business.

Anthony S. en

Grado:

El cliente no dejó un comentario.

anatoliy A. en

Grado:

Thank you everything was very good ??

Hoc P. en

Grado:

El cliente no dejó un comentario.

Nicole T. en

Grado:

Very clean and well-presented. But had to wait a good 5 mins for anyone to come out and help us. And then the guy questioned us about the graffiti on the side of the truck (which I'd only had for about 6 hours!) Rude. I would recommend the location though as it is big and convenient.

Bruce B. en

Grado:

El cliente no dejó un comentario.

CHERYL M. en

Grado:

Would use this facility again if needed

Laura R. en

Grado:

UHaul of Westminster made it easy to rent and kept my things safe. Check out was simple. The facility was always clean and secure and the staff was helpful. I would rent here again.

Jeremy M. en

Grado:

The manager was very professional and showed me all my options when it came time to make my decision I made it with ease thank you Dan and the rest of the uhaul team in Westminster.A+

roman f. en

Grado:

Horrible customer service! Service people never pick up the phone. Long lines.

adam f. en

Grado:

Lil under staffed but all went well very happy with da truck I had!

anayah w. en

Grado:

Everyone was very nice and helpful.

TRACEE S. en

Grado:

Friendly customer service

Dennis R. en

Grado:

The new management is the reason for me departing this facility. She was rude from day one. She lied, she didcriminated again my black friend with racist remarks and also with me because I am disable

Carlos R. en

Grado:

I will rent again Thanks

PATRICIA LYNN B. en

Grado:

My only complaint is the stairs, great service here and accommodating..

thuy p. en

Grado:

This place is great.

michael b. en

Grado:

Glad to be done with the expense.

Zachary K. en

Grado:

The moving of the box as it was dropped broke my only thing I didnt want damaged! 75in tv!! Took me 2 years to biy this and now its trashed. Thanks to the fort driver that didnt seem to care about

CATHI S. en

Grado:

The young men running this location do an exceptional job. They are patience, efficient, helpful and professional with a smile. I strongly recommend THIS LOCATION!

MARC S. en

Grado:

Pablo, Erik, Melvin, Mike, and Marc are all working above/beyond what they should do. Always professional, friendly, and helpful. Down to earth AND I've seen some incredible patience with rude people!

GABRIEL S. en

Grado:

Unit was well maintained.

Patricia F. en

Grado:

In over a year of usage I never had a bad experience. Great service!

Frank G. en

Grado:

I don't even have items in storage with this location, yet they bill me and put liens on imaginary storage units. U-HAUL IS A FRACTURED BUSINESS. By far, the worst storage experience in 57 years.

Adrian S. en

Grado:

This place and staff are all first rate. My belongings were covered in rat droppings after I moved out. But I understand it’s probably an ongoing issue and noticed the traps when I moved in. Thank you

IVAN J. en

Grado:

Great service!

trinh n. en

Grado:

it was a great experience

debbie p. en

Grado:

great!

Robert I. en

Grado:

Mike the manager was so helpful and polite. He did a Great job.