Comentarios del cliente para U-Haul Moving & Storage of West Utica

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of West Utica

Grado total:

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Wanda G. en

Grado:

Inspect the front end for the steering

Verena A. en

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El cliente no dejó un comentario.

Chris W. en

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The ladies at u haul were awesome!! So friendly and took their time with me

Christina A. en

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El cliente no dejó un comentario.

bonnie B. en

Grado:

We were unpleasantly surprised that there was a per mile fee. Make that statement more prominent So people can plan for the expense. Our $20 local rental was $60.

hoang P. en

Grado:

give me fifty percent off is better thanks

Diana R. en

Grado:

I used the app. It was great for the reservation part, it was useless for the rental pickup.

CARLENE C. en

Grado:

I believe her name was Theresa she was very helpful

bonnie b. en

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CLEAN AND SECURE Units are inside and climate controlled.

Gregory W. en

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I had no issues with the customer service I received. The employees where very helpful.

Alyse C. en

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El cliente no dejó un comentario.

Teresa T. en

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El cliente no dejó un comentario.

Jan M. en

Grado:

The enclosed trailer was brought in by another location and it had an awful smell like something was dead i had to was the inside with a hose and cleaning products ive used uhaul my times over the years this was the first

ALAN H. en

Grado:

the truck was a pig, it used 8 gallons of gas for 30 mile use.

Alan H. en

Grado:

salesperson was very helpful.

greg C. en

Grado:

El cliente no dejó un comentario.

Donald Z. en

Grado:

From the owner to each of her employees... All were informative, helpful, friendly and courteous.

Michael G. en

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I'm not sure what the solution would be. I am not blaming U-Haul. I had a situation with roaches in the box of my rental.

William M. en

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El cliente no dejó un comentario.

Stacy K. en

Grado:

A few visits, heaping garbage & left over stuff from folks piled at the unload area. On one occasion, I tried to use the bathroom, no toilet paper or paper towels. Roll door kept falling down at unit.

Kadadren H. en

Grado:

I'm very please with the uhaul storage unit and the staff, my things were well kept nothing damaged everything fit perfectly! The staff always helped me if I had any questions! Thank you so much!

Maria C. en

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El cliente no dejó un comentario.

Sarah R. en

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El cliente no dejó un comentario.

Jayme C. en

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Only issue was there were no carts available when moving out. People from other areas of facility took them. Had to go purchase one at Home Depot

Dan W. en

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El cliente no dejó un comentario.

Laurence Z. en

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El cliente no dejó un comentario.

James K. en

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El cliente no dejó un comentario.

Chris F. en

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El cliente no dejó un comentario.

Patricia C. en

Grado:

advertised price is very deceiving . I knew I had to pay for mileage and gas but it ended up costing me quite a bit The truck was quite a gas guzzler too

James T. en

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El cliente no dejó un comentario.

Peter M. en

Grado:

Everything was quick and handled with a smile. Will go here again if needed.

Louis R. en

Grado:

Keep up the great work!

Gary J. en

Grado:

I had a hitch installed on my wife's vehicle by her dealer (not by choice) and had nothing but problems with both the wiring and service. When I found out Mark (who wired my last vehicle) was now working on the Utica store, I happily drove 45 minutes (passed the Rome store along the way) as I knew it was going to be done right, done quickly, and I'd receive incredible customer service. He was incredibly professional, knowledgeable, and FANTASTIC with my 2 and 4 year old daughters who accompanied me that day. Mark is a HUGE asset to your company and I hope if his management isn't currently aware, that they are now. Thank you so much for the incredible experience and I will most certainly be back!

Marineil L. en

Grado:

The staff in this location are very nice, friendly and professional at the same time. Very happy with my rental.

Tommy T. en

Grado:

The guy was rude and telling me I need air bags for me truck and I shouldn’t be towing a trailer when I have a brand new truck and said he didn’t care because he was getting fired today

James B. en

Grado:

Great equipment and service.

Denise S. en

Grado:

Staff were very helpful and showed me how to access my storage unit and the location of it. Suggestion would be to track moving carts better to ensure that everyone has what they need.

susan K. en

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El cliente no dejó un comentario.

Michele b. en

Grado:

U-Haul was a complete headache!Speaking with someone at the facility was impossible unless I drove there,Speaking with a supervisor simply would never happen and the cust service dept down right rude

Jason A. en

Grado:

Was very easy and price was good

Richard H. en

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El cliente no dejó un comentario.

Anthony B. en

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El cliente no dejó un comentario.

Carol D. en

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El cliente no dejó un comentario.

Cheryl J. en

Grado:

Staff was friendly, personable and professional. They made a work-around the missing rental keys, and I was able to not only move stuff but also store it quickly in a climate controlled space. Thanks!

Timothy R. en

Grado:

You guys were wonderful. God Bless

Rebecca H. en

Grado:

Excellent service

javier l. en

Grado:

Thanks for everything Theresa

Tyler F. en

Grado:

Theresa saved me the morning of my move. My movers stood me up. And she got me in contact with a person that had two guys there within 45 minutes. Truly saved the day.

Johnnie J. en

Grado:

Very satisfied with their service and facilities.

gayle w. en

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The worker was great, she was very helpful

Selise M. en

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Very Efficient

Tyler F. en

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Do you ever actually pick up your phone at this location. Or do you just let it go to the national call center.

Neva P. en

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The attendant was fast and friendly. The facilities were clean and easy to navigate.

amy s. en

Grado:

Awesome place ! Would use again

ryan c. en

Grado:

I moved out early do I get a partial refund other than that great service

Matt O. en

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Very helpful staff!

Timothy R. en

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Every thing was very good, great staff

Mark C. en

Grado:

Love these people! Theresa & Lora are awesome!

mike s. en

Grado:

If needed I will be back..... thank you

tammy s. en

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Amber was awesome to work with. She should be praised for her excellent customer service !!!

Roger H. en

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Very helpful staff willing to assist

brian w. en

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Great customer service

Jahata R. en

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Will surely use this Uhall and recommened to my friend!

ALEXIA C. en

Grado:

Best service I’ve ever received in regards to moving/storage.

Edward C. en

Grado:

Clean with easy access. Staff extremely helpful. Pleasant experience

Jonathan S. en

Grado:

Great service, easy to use, clean, and secure.

amar k. en

Grado:

Good

Paul L. en

Grado:

After a very long trip these folks were great. Very clean and well run facility .

melissa t. en

Grado:

The truck I rented had human feces in the cabin as well as all over the ramp. The truck smelled horrible and was not checked by any staff and was rented out immediately after and not cleaned

Chelsea M. en

Grado:

Theresa and staff were extremely helpful and friendly. I was so pleased with the customer service at this location after poor service from corporate. I would recommend this location in a heartbeat!

Larry S. en

Grado:

Theresa the general manager was professional pleasant knowledgeable. She made our moving experience much easier!. She is a great representation for Uhaul......

Andrea A. en

Grado:

A+