Customer Reviews for U-Haul Moving & Storage of West Pensacola

1,658 comentarios

4211 Mobile Hwy   Pensacola, FL 32506

(850) 266-7482

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 266-7482

4211 Mobile Hwy
Pensacola, FL 32506

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Matthew is an exceptional asset to uhaul.

CHRISTINE C. 
Rating:
4.0

Customer did not leave a comment.

brain L. 
Rating:
5.0

Safe yourself a headache and use UHaul!!

Debbie H. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
3.0

Make sure the the maintenance on the truck has been repaired.

SHIRLIE M. 
Rating:
5.0

Customer did not leave a comment.

Luke J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DeAngelo W. 
Rating:
5.0

Customer did not leave a comment.

Fred T. 
Rating:
5.0

Customer did not leave a comment.

kyle S. 
Rating:
5.0

Everybody there was great

HARRY S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Leigh T. 
Rating:
1.0

I was charged $21 extra when the dolly we rented was returned the same day

Jaquay N. 
Rating:
5.0

Customer did not leave a comment.

Everett P. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Rhonda P. 
Rating:
5.0

Customer did not leave a comment.

Jacquena C.  |  Overall Experience 
Rating:
5.0

Local team was excellent! Corporate needs to assist crew is setup for success, rigs without chained locks attached to doors.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

HENRY A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Bryant J. 
Rating:
5.0

Nothing

Douglas E. 
Rating:
4.0

Customer did not leave a comment.

Nicole C. 
Rating:
5.0

Customer did not leave a comment.

JUANITA I. 
Rating:
5.0

No changes needed staff was very proficient and provided excellent customer service. Unfortunately I did not get their names but both gentlemen were very professional.

Henry A. 
Rating:
5.0

Customer did not leave a comment.

RODRIGO P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamie J. 
Rating:
5.0

Customer did not leave a comment.

Douglas E. 
Rating:
5.0

All went well except the delivery of the boxes. I had to pay an additional $620 to get the boxes delivered at my new location. Should have been included in the initial pricing.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Stephanie R. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
4.0

No dolly was available for rent, despite having reserved an appliance dolly. There were dollys available for purchase but felt much like a bait and switch. We were moving appliances and furniture so it is an understatement to say that we were disappointed that our reservation did not entirely fulfill our intended needs. We did not purchase a dolly either. Rather, we were fortunate enough that a neighbor had one that we were able to borrow at the last minute.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Donna C. 
Rating:
5.0

Customer did not leave a comment.

romona s.  |  First Impressions 
Rating:
5.0

Excellent customer service and equipment support. Mikhail does a superb job, always with a smile and upmost respect. Without a doubt, this young man is a shining example of what Uhaul wants in it's employees.

Barry F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer Y. 
Rating:
5.0

Excellent customer service Quick efficient return of trailer emailed me receipt On my way in 10 minutes!! Thankful

MICHAEL H. 
Rating:
2.0

Customer did not leave a comment.

Damon D. 
Rating:
5.0

Mikhail was great. He made my visit very enjoyable

Tina S. 
Rating:
5.0

THANKS 👍

Ernest h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOLANDA S. 
Rating:
5.0

Customer did not leave a comment.

Alana S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SERGIO O. 
Rating:
5.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Customer did not leave a comment.

charles b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas V. 
Rating:
1.0

I had an outside storage unit. All my items were damaged and mildewed. I wasted money carrying this unit for nearly two years.

sakeria j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID N. 
Rating:
5.0

Customer did not leave a comment.

coy P. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
2.0

Customer did not leave a comment.

Patrick K. 
Rating:
3.0

The ramp on our Uhaul was crooked and also appeared to be taken off possibly a smaller size uhaul and adapted poorly to our 26' truck. The ramp was too short to reach the ground and also at about a 90° angle so we couldn't even use it. We wasted money on furniture dollies that couldn't be used due to the ramp not working properly. I will never use this location again or recommend it.

Athena Y. 
Rating:
5.0

Customer did not leave a comment.

Robert I. 
Rating:
5.0

The staff was very helpful. Appreciate the use of the carts. Made the move-in process a lot faster and easier.

KIMBERLY LYNN F.  |  First Impressions 
Rating:
5.0

Thanks to Trent for great service

Richard W.  |  First Impressions 
Rating:
3.0

Upgrade your truck's, they are old trucks.

SHIRLIE M. 
Rating:
5.0

The trailer had to have dirt swept out before I could use it. However, the last two or three trailers were clean.

Glenn B. 
Rating:
5.0

Gentleman who helped me was outstanding,,should be more people like him in this world,thank you

Anthony Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie S. 
Rating:
5.0

Customer did not leave a comment.

Howard M. 
Rating:
4.0

Nice personnel. Very quick and easy drop off.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Ruben D. 
Rating:
5.0

Always great service! Can't overstate how fast I am always taken care of!

JAMES H. 
Rating:
4.0

The associate who handled my return was very personable but he forgot to log my return. I received a call later because it was thought that I hadn't returned the equipment. Everything worked out fine but it could have been a headache.

Arnold Jaime G. 
Rating:
4.0

The checkout procedure was long and inconvenient

Seth C. 
Rating:
5.0

There is another U-Haul location on mobile highway no more than a couple of miles away, another customer and myself went to the wrong location.i can imagine this happens often, peekaboos make a note on the website to lead customers to the right one.

SERGIO D. 
Rating:
5.0

Customer did not leave a comment.

Edward H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alvaro C. 
Rating:
3.0

Please work with customer agents on professionalism and company knowledge

Heather H. 
Rating:
4.0

we originally ordered 2 U Boxes which were supposed to come with 24 pads in each. one box had 18 pads in it, the other had none. luckily we managed to fit everything into one box and got it done with the 18 pads. excellent experience otherwise

Howard L. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

sacino I. 
Rating:
5.0

Customer did not leave a comment.

Linda O. 
Rating:
5.0

Customer did not leave a comment.

Jodi T. 
Rating:
4.0

Customer did not leave a comment.

Randy H. 
Rating:
4.0

Customer did not leave a comment.

Beverly C. 
Rating:
5.0

Customer did not leave a comment.

Peter P. 
Rating:
5.0

Trent was amazing! A huge help with the equipment return, very flexible, and super nice!

Scott S. 
Rating:
5.0

I have nothing but good things to say about the young man that checked in my rental! As with the pick up location, he was friendly, efficient and the lot he was working on was very clean and organized. He was so helpful and made my check in a breeze! Thanks again for employing an awesome employee!

Ina W. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

Customer did not leave a comment.

KENNETH L. 
Rating:
5.0

The vehicle I reserved was not available. I asked about the $50 reservation guarantee and the attendant said he didn't know what I was talking about. They did offer me a larger vehicle($39) at the same rate as the original vehicle($29) reservation but I was not credited the $50.

michael R. 
Rating:
5.0

Great people Helpful

Gloria R.  |  Overall Experience 
Rating:
5.0

The truck was disgustingly dirty, it looks like somebody spilled a thick chocolaty substance on the dashboard, middle seat, passenger seat and passenger floor

Theresa G. 
Rating:
3.0

Make sure to check in all items rented.

Meike M. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

The gentleman who helped me was courteous, professional, and competent. He was pleasant and respectful. Terrific experience.

ELIZABETH M. 
Rating:
5.0

Customer did not leave a comment.

Chandra B. 
Rating:
5.0

Associates worked quick. Return was easy!

ISRAELLE N. 
Rating:
3.0

Customer did not leave a comment.

ulysses M. 
Rating:
5.0

Customer did not leave a comment.

Davon H. 
Rating:
5.0

This is a great location for our Uhaul needs. The staff is always friendly and efficient.

Jared S. 
Rating:
5.0

The trailer swayed back and forth for 1200 miles. Top speed 49 mph. Very unhappy.

CHARLES E. 
Rating:
5.0

Awesome experience!!

Theodore M. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
1.0

I made my reservation online on Thursday, 19 May. Friday, I called the store and asked if the trailer I wanted would be at this location. I did this because the last time rented a truck, I arrived at the location only to be told my reservation had been transferred to another store 20 minutes away. The representative told me would not and I would need to visit a different store to get the trailer. Good thing I called, right? No, I went to this other store only to be told that I needed to go elsewhere. Neither time, was an email sent or a text message sent. But wait, there's more. Read the drop-off comment.

Dean H. 
Rating:
4.0

Customers should communicate better with the store to return their truck on time

VICTOR M. 
Rating:
5.0

Customer did not leave a comment.

WONDER P. 
Rating:
4.0

Customer did not leave a comment.

Tom C. 
Rating:
5.0

I cannot remember the guys name that checked me in but he was absolutely wonderful. He has red hair. I would recommend us U-Haul to everybody.

ANDREA E. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY S. 
Rating:
4.0

Customer did not leave a comment.

dustin G. 
Rating:
5.0

The Uhaul self-serve return website was inoperative this past Saturday night. I have rented the same trailer type a dozen times over the past year and completed self-serve return multiple times successfully, but this past Saturday night the Uhaul self-serve return web site didn't work despite multiple attempts. I left the trailer at Uhaul and took additional pictures. I called the Uhaul phone number, voice said over 1 hour wait, I waited about 45 minutes then hung up. Maybe it was a web site glitch and a lot of calls on a Saturday night.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

emerson B. 
Rating:
1.0

There was a issue with the gas refill was told I would be appropriately discounted and when I went to finish the transaction there was no discount and when I asked about it again was told by the attendant that told me it would be taken care of said there was nothing he could do. So I guess he talks out of both sides of his mouth Let's see what y'all do to try to fix it

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Service rep was nice enough to give me a ride to my car to check in the trailer in their large parking lot.

Bernice B. 
Rating:
5.0

Customer did not leave a comment.

Joseph f.  |  Overall Experience 
Rating:
5.0

Despite hurricane damage and repair, I never once considered taking my things somewhere else. My decision was based on the incredibly professional staff.

Justice P.  |  Overall Experience 
Rating:
1.0

The lady Miranda called and harass me constantly about a storage that was cleared out 4 months ago..I really don't appreciate that..I will NEVER do business with this storage company again

LAVONDRA V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn G.  |  Overall Experience 
Rating:
5.0

24 Hours open!!

helen k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Licia M.  |  Overall Experience 
Rating:
1.0

Not happy because you refuse give me half refund back because I paid February 25th I paid $61.40 it even not full month. Please send me half refund thank you

Audrey B.  |  Overall Experience 
Rating:
5.0

Nice facility

angelia g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY W.  |  First Impressions 
Rating:
5.0

Nice facility

DERICK M.  |  Overall Experience 
Rating:
5.0

My favorite facility

Angela C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike r.  |  First Impressions 
Rating:
5.0

Nice all around experience. Just was asked to do a walkthrough when I didn't have to. On the phone rep said it, the in person said it was not necessarily urgent. Wished I would have known cause I had no transportation.

Etheldra S.  |  Overall Experience 
Rating:
1.0

Found water damage and water was in the unit refuse insurance would not pay had pictures an video to prove it my box was wet and damage Had to make a claims personnel was rude as well

Frank K.  |  Overall Experience 
Rating:
5.0

Staff has always been very professional and very helpful and knowledgeable.the staff at the west pensacola location always 100% on target for customer first service. Henry

HENRY A.  |  First Impressions 
Rating:
5.0

Everyone I dealt with during my rental period offered excellent service. It was refreshing to see people go out of their way to be helpful.

Lyne V.  |  Overall Experience 
Rating:
4.0

Accommendating and Flexible Worked w me

Keith w.  |  Overall Experience 
Rating:
5.0

The staff was wonderful I will definitely recommend you guys.

Takivia G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLENE H.  |  Overall Experience 
Rating:
5.0

You guys were great.i just only needed something temporary for my move or else I would have stayed.

Matthew M.  |  Overall Experience 
Rating:
1.0

Justin, the manager, made poor excuses for why he could not assist me and then said it was due to Uhaul policy but he could not show me the policy when I asked to see it.

Jennifer S.  |  Overall Experience 
Rating:
4.0

I thank you so much for letting me get my things out before they were sold i really appericate that more than words can say thank you again

Breanna W.  |  Overall Experience 
Rating:
4.0

Nice friendly & informative staff. Sometimes I had to wait for service because they are usually busy on the phone or assisting other people but they make sure to tend to you at their earliest convenience. Would recommend this Uhaul location.

Shaneka M.  |  Overall Experience 
Rating:
1.0

very hot , all my stuff had mildew on it, floors were a mess..wax everywhere,blowers and dampness horrible maintenance...

Lisa O.  |  Overall Experience 
Rating:
4.0

And when I needed a storage facility I'm gonna get ya'll have a good those guys were excellent

richard v.  |  Overall Experience 
Rating:
5.0

It was great

Shanya B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tamara C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie E.  |  Overall Experience 
Rating:
5.0

The assistant manager is very friendly and made accommodations for me. He was patient and calm when an angry customer came in yelling.

DONNA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra E.  |  First Impressions 
Rating:
4.0

I think it is a ripoff that you do not pro rate. I emptied my unit on the 27th by 8:3.0 am. My rental renewal date is the 24th. The 25th was Thanksgiving. I had to pay for the whole month of December plus insurance for a empty unit. Not fair you have the ability to rent it to someone else and collect double rent.

HAZEL B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Travis E.  |  Overall Experience 
Rating:
5.0

Thanks for anything

jose g.  |  Overall Experience 
Rating:
4.0

You were understaffed the last day we were there...others in line were complaining. Facility was out of printer ink so had to rely on email contract/registration for the truck and car transporter.

RICHARD F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leon W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Max K.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Joseph C.  |  Overall Experience 
Rating:
5.0

Made the arrangements to rent without knowing anything about the business or area. We were very pleased with whole whole setup and experience.

BRENDA G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

carlos s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anna h.  |  Overall Experience 
Rating:
5.0

Everyone was helpful

Laura S.  |  Overall Experience 
Rating:
5.0

Wow Air conditioned and climate controlled and insured ! The price is fair and the service is superior.

Al G.  |  Overall Experience 
Rating:
1.0

They changed looked with no permission…. It was bad service

HARRY D.  |  Overall Experience 
Rating:
1.0

The employees are not helpful and act like you are bothering them. And my checkout date was 10/29/21. That's the day I emptied my storage and left the door up so they could see. It's a shame it took til 11/1/21 for them to notice. There are cameras. That's just a shame.

Shannon T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen S.  |  First Impressions 
Rating:
4.0

Need better Lighting and a fence for security

DOUG S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS N.  |  First Impressions 
Rating:
2.0

I have already spoke with Justin about my experience

Jayne J.  |  Overall Experience 
Rating:
5.0

Really appreciated the mattress hauler...but a bit tight for our thick mattress...may want to make one side about an inch wider

RICHARD F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julius H.  |  Overall Experience 
Rating:
3.0

The storage unit fitted our needs until we got settled in our new place in Saint Augustine

DALE R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carol P.  |  First Impressions 
Rating:
5.0

The owner and employees were so friendly, patient s d helpful.

FELISHA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherita M.  |  First Impressions 
Rating:
4.0

Facility has excess moisture. I brought in new boxes and all were wet when I emptied the storage.

Clifton J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shykerria L.  |  Overall Experience 
Rating:
5.0

The facility is very nice, convenient, clean, easy to access, friendly staff and I would use it again.

nancy m.  |  Overall Experience 
Rating:
1.0

All of my belongings were left molded.

gabrielle d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

virginia b.  |  First Impressions 
Rating:
5.0

You really need to have access to a dumpster or trash will continue to pile up at the door.

Judy C.  |  Overall Experience 
Rating:
5.0

Wonderful experience

PATTY A W.  |  Overall Experience 
Rating:
3.0

Garage doors don't open i had to walk around the entire place juat to open it from inside and only one side works the small door where the uhaul truck can't get get back into

daniel l.  |  Overall Experience 
Rating:
1.0

Reserved 2 rooms did not have them when we arrived finally found 3 rooms not cleaned saw cockroaches on a number of times we were at storage-move in day it was 110 degrees in building chicken bones on floor of building homeless-people coming and going bathrooms trashed 2 times we tried to use them loading dock floor was slippery and wet had no disc locks we were told to use regular locks and they locked us out because of it

Dean G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

johnnessa e.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lenora W.  |  Overall Experience 
Rating:
5.0

Kudos to Michael@778071 at the mobile hwy facility. He was incredible and so helpful. During a very stressful move, Michael made sure we had everything we needed and got us into the last unit available! I would use uhaul again just because of him.

SARAH I.  |  First Impressions 
Rating:
5.0

The bay auto doors can be rather tricky to operate, and shuts automatically even when your placed in front of it. Staff was very helpful and friendly and was honest about the issue.

CURTIS S.  |  First Impressions 
Rating:
5.0

I would rent from yall again of i needed too thanks for everything

Victor P.  |  Overall Experience 
Rating:
4.0

It took a minute for a hello acknowledgment but once we started our interaction every single person was very personable and pleasant.

Val I.  |  First Impressions 
Rating:
5.0

The guy I worked with was really nice and informative! I was very pleased with the customer service!

Shykerria L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JANICE L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

stacy n.  |  First Impressions 
Rating:
5.0

Nicest U-Haul facility I have seen. Lots of trailer and truck options on the premises.

Charles M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joey M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debra S.  |  First Impressions 
Rating:
3.0

Had my household items stored for two months and got infested with roaches… needless to say I got roaches in my home as well. New construction so I wasn’t very happy spent 125 on extermination. So wouldn’t use again

Mark M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NADINE S.  |  First Impressions 
Rating:
3.0

The two employees that was there was very bad. There was a new employee and he was doing his best but the other employee left him in there by his self. What should have taking a few minutes. It took a long time for us to get the truck .

willi h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cesar S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jewel E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy S.  |  Overall Experience 
Rating:
3.0

I had a confirmed reservation and was told they had no rooms when they finally were able to find enough space for me we were scattered about the area.One room was not clean.They also required Disc lock but had none in stock. Also the phone is never answered at this location

Dean G.  |  First Impressions 
Rating:
5.0

Best facility I have used in Pensacola. Will use again.

Angela C.  |  Overall Experience 
Rating:
2.0

I reserved a two bedroom 10x10 storage online when I got to the U-Haul store staff could not find my reservation I was given a 5x10 storage all my stuff did not fit into the storage I had to give some of my stuff away and store some of my stuff at a different location. This delayed me returning the U-Haul truck rental. This is very inconvenient. Will never use or recommend again!

Wendy J.  |  First Impressions 
Rating:
5.0

Manager went out of his way to help resolve problems we were having with another storage place.

debra c.  |  First Impressions 
Rating:
5.0

I would have acces hours longer for those of needing more time..

Roger C.  |  First Impressions 
Rating:
5.0

We will use Uhaul services again

ruedalph h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ava l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lenora W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD C.  |  Overall Experience 
Rating:
5.0

Staff was incredibly friendly and helpful

Brian S.  |  First Impressions 
Rating: