Customer Reviews for U-Haul Moving & Storage of West Oaks

7,129 reviews

14900 Westheimer   Houston, TX 77082
( W Of Hwy 6)

(281) 556-5194

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(281) 556-5194

14900 Westheimer
Houston, TX 77082
( W Of Hwy 6)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Mike at the West Oaks/ Westheimer location made my rental process easy breezy. No hassle. I was on a time crunch and he was super helpful. Thanks Mike.

Jahira C 
Rating:
4.0

Hermando provided great customer support. However, the data base didn’t work properly? It took 3 associates to complete 1 task!

Lesia M 
Rating:
5.0

Super friendly and helpful staff.

Letha R 
Rating:
1.0

Customer did not leave a comment.

Fatig C 
Rating:
5.0

Customer did not leave a comment.

TERESA G 
Rating:
5.0

Customer did not leave a comment.

FROILO S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lora A 
Rating:
5.0

Customer did not leave a comment.

Coy R 
Rating:
4.0

They can get up from the desk and help customers to connect the trailers. They want to make sure not to get up from the desk

Luis M 
Rating:
5.0

In renting your storage units your facility needs to have more than one entrance to the storage lockers very difficult. If you have a unit at one of the ends, it takes forever to haul your stuff for storage. Definitely need to have two entrances to help assist customers that was the only part of my experience where I was not pleased

EARL E 
Rating:
5.0

Customer did not leave a comment.

Eliezer R 
Rating:
1.0

I DID NOT RENT THIS UHAL THE REPRESENTATIVE ALLOWED SOMEONE TO RENT THIS IN MY NAME!!! WHEN I CALLED TO TELL HER WHAT SHE DID SHE GAVE ME ATTITUDE AND SAID SHE WOULD FIX IT BUT SHE DID NOT. HOW DO YOU NOT CHECK THE NAME AND INFORMATION OF PEOPLE BEFORE YOU ALLOW THEM TO RENT YOUR EQUIPMENT. SOMEONE NEEDS TO CALL ME ASAP AS WHEN THE CONTRACTVWAS DRAWN UP IT DOES NOT HAVE MY SIGNATURE AND I DID NOT AGREE TO THIS FRAUDULENT SITUATION THST WAS NOT CORRECTED.

Mia R 
Rating:
1.0

My storage unit #4131 was broken into and vandalized. My new GENERATOR and other valuables were stolen. This facility did not inform of this incident. I found out by going to my storage unit!!!!! Horrible experience

MICHAEL J  |  Overall Experience 
Rating:
2.0

Understaffed (admittedly an employee called in late), with slow desk service. I had to have an additional person come join me to finalize my pick-up, and when they arrived we were made to stand again at the back of the line, more than an hour, rather than finishing the transaction already underway. This also delayed an entire Moving Help team.

David S 
Rating:
3.0

AC did not work and driving it was brutal in houston weather

Hanh V 
Rating:
5.0

The staff are very nice and friendly

Nancy R  |  First Impressions 
Rating:
5.0

Thank you for being there!👍👍👍👍👍😁

SANDRA A 
Rating:
5.0

Diana the manager was very professional and accommodating! Charles and Clifton have exceptional customer service skills, it was a pleasure working with them and they caused that location to shine superbly! I rented a trailer from them and the accommodations were excellent during pick up. Thanks for hiring these awesome staff members!

Pat G 
Rating:
5.0

The GM needs to take time off and enjoy the fruits of her labor .:-) The team here is always great, thank you for your service! Willie

Willie B 
Rating:
5.0

Customer did not leave a comment.

barbara r 
Rating:
2.0

Customer did not leave a comment.

Abdou S 
Rating:
5.0

The customer service was amazing!

Tanya B 
Rating:
5.0

Amazing treatment. Loved the 2 girls that took care of me. I called them ‘ The Dream Team’

JHONATAN G 
Rating:
4.0

The only thing I had to wait for is when the system went down nationwide.But I took a night.It was right

Maria E 
Rating:
5.0

Customer did not leave a comment.

Sandra W 
Rating:
5.0

Customer did not leave a comment.

Mustafa K 
Rating:
1.0

Customer did not leave a comment.

nelson q 
Rating:
5.0

Excellent service at this location.

Johm L 
Rating:
5.0

Very kind staff!

Mustafa M 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

Ruvi C 
Rating:
5.0

Customer did not leave a comment.

Gerald M 
Rating:
5.0

Customer did not leave a comment.

KEVIN G 
Rating:
5.0

Everything is good the personal is very friendly and happy!! They're very nice 👍

gloria d 
Rating:
1.0

The truck was smell like fish coffe juice was spilled everywhere and i took it for 2 days i paid for 2 days with insurance i finish in lesss rhan 24 hour i return it and they still charge me foe 2 days

Abdallah D 
Rating:
5.0

Customer did not leave a comment.

Yoisvel L 
Rating:
1.0

This store gave me the worst 'running' truck in the nation!!! The vent was constantly "ON" and I fought the damn thing my entire trip with the A/C Maxxed. When the A/C was turned off and I rolled the window down, the vent under the dash kicked in frying the cab any which way. Plus, the gas mileage went straigt to CRAP causing me to divert several times for shady area gas stations. Doing this added mileage to my trip and I had to pay extra for it. I wanted the car dolly too, but the idiots at the inital shop opted for the auto transport FOR A LITTLE CAR. What a rip-off and I was pressed for time. Upon arriving, the attendant couldn't believe what the other shop pulled and completely agredd with me. This company should be sued!!! WORST TRIP EVER and I will gladly use a higher paying service next time. When the think U-Haul, think ANYONE ELSE!!!

Kenneth J 
Rating:
5.0

Customer did not leave a comment.

Devon D 
Rating:
4.0

Customer did not leave a comment.

BARBARA S 
Rating:
4.0

Customer did not leave a comment.

Mohammed A 
Rating:
5.0

Customer did not leave a comment.

Kizzie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ozomah n  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Illana D  |  First Impressions 
Rating:
1.0

My agreement about the fuel didn’t read what the truck fuel read. I was charged after the lady indicated that the truck was low on fuel.

Carla H 
Rating:
4.0

Customer did not leave a comment.

CALEN R 
Rating:
5.0

Customer did not leave a comment.

RONDA H  |  Overall Experience 
Rating:
5.0

I liked my experience

DALINGTON N 
Rating:
5.0

Customer did not leave a comment.

Rennie Q 
Rating:
5.0

Awesome all around! The staff went above and beyond to make the move smooth. Thank you!

Jingting L 
Rating:
3.0

I fill the gas as requested but they still charged me for it

Zahra B 
Rating:
5.0

Customer did not leave a comment.

betty B  |  First Impressions 
Rating:
5.0

Loved it!

KYANA H  |  Overall Experience 
Rating:
5.0

Everything went for me , and I appreciate your service

bolade a 
Rating:
2.0

I’m currently being charged an extra $154 for supposedly not returning the trailer for 5 days past when it was due. My trailer and dollies were returned before 11:30 am on 3/5. The employees who were working that day were extremely nice and helpful but I don’t need to be charged fees when I did nothing wrong.

Rebecca R 
Rating:
5.0

Outstanding

CHARLES E 
Rating:
5.0

Customer did not leave a comment.

Arturo S 
Rating:
5.0

Customer did not leave a comment.

CHERIE L 
Rating:
5.0

Friendly Staff.

Pasquale G  |  Overall Experience 
Rating:
5.0

Great fast Staff.

Pasquale G 
Rating:
5.0

Customer did not leave a comment.

Billy M 
Rating:
5.0

We are so happy with using your Uhaul Ubox to ship my mom's furniture and home goods from Texas to Florida- everyone was so helpful and friendly along the way. Move was so smooth. We would highly recommend using Uhaul Ubox to anyone moving. Many thanks to all.

Judy B 
Rating:
5.0

The attendent was working hard when I picked up the trailer and still working after 7:00 when I returned and helped me with the return.

CHRISTOPHER C 
Rating:
5.0

Always friendly quick service. WIll go nowhere else

ezell s 
Rating:
5.0

Helpful staff and courteous

Imma I  |  Overall Experience 
Rating:
5.0

Fast and easy

Anthony E 
Rating:
5.0

Customer did not leave a comment.

Vicki J 
Rating:
5.0

Customer did not leave a comment.

Stacy-Ann T 
Rating:
5.0

Customer service was excellent

Jermaine B 
Rating:
5.0

Customer did not leave a comment.

Timur B 
Rating:
5.0

KEEP 👍 UP THE GOOD!! AMEN 🙌🙏 HALLELUJAH... 🙏 📖

sandra a 
Rating:
5.0

With the help of the two beautiful ladies ( Caroun and Sean) , everything went smoothly and easy .Great and professional ladies . Remain Blessed ladies .

PAUL E 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

Customer did not leave a comment.

Lakieshia M 
Rating:
3.0

Na

KEISHA C  |  First Impressions 
Rating:
5.0

Excelent service and location , all personnel courteous and attentive

LUIS A 
Rating:
5.0

The staff is very friendly. Charles and Mike were very helpful. The best experience I had was in this location.

Daniela P 
Rating:
5.0

Customer did not leave a comment.

francisca f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

ELEMPIA L 
Rating:
5.0

Customer did not leave a comment.

Stefan A 
Rating:
2.0

The staff don’t nothing friendly

Viviana R 
Rating:
5.0

Customer did not leave a comment.

fermin P 
Rating:
5.0

Thank you for allowing me to utilize a space within your facility and for protecting my personal belongings!! If needed I will definitely reserve a space.

Clarice B  |  Overall Experience 
Rating:
1.0

Have rental equipment available when it's ready to be picked up.

Jon R 
Rating:
4.0

Customer did not leave a comment.

CATHY H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jacqueline W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stephanie W  |  First Impressions 
Rating:
5.0

Mike at this U-Haul location was an absolute professional! He provided Outstanding customer service and we appreciated his kindness during our rental experience. Thanks Mike!

Richie C 
Rating:
5.0

The people who served in that location were the best I have ever had to deal with, they are extremely very kind and eager to help. I hope they take care of these employees because people who take care of a business so well are difficult to find. Thank you very much for your dedication and determination to help.

josue a 
Rating:
5.0

Customer did not leave a comment.

david S 
Rating:
5.0

Customer did not leave a comment.

Samaila M 
Rating:
5.0

Customer did not leave a comment.

Canora D 
Rating:
5.0

Customer did not leave a comment.

FREDERICK A 
Rating:
5.0

I was "In" and "Out" very quickly.

Christopher P 
Rating:
5.0

Professional friendly stuff!! They made it very easy will definitely go back again.

Odai A 
Rating:
5.0

Customer did not leave a comment.

jermiah r  |  Overall Experience 
Rating:
3.0

Had at least a dozen roaches crawling around the back of the truck as well as an old smelly used mattress that I had to get rid of myself before I could use the truck….

Jared K 
Rating:
5.0

Staff at this location was very helpful and knowledgeable, place is well kept!

JOHN B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

TAOFIKI A 
Rating:
5.0

Customer did not leave a comment.

Alicia J 
Rating:
5.0

Customer did not leave a comment.

Kelly G  |  First Impressions 
Rating:
5.0

Excellent customer service. Will return for future rentals.

rickie v 
Rating:
5.0

Nothing

LYONA r 
Rating:
2.0

I didn’t like how the facility was set up. Everything being indoors with only one area to load and unload your things doesn’t make sense. This is a huge facility and there is only one entrance? My unit was very very far from the door and it just doesn’t makes sense to figure out how to get all of your belongings to that particular unit. I hate to leave negative reviews, but this doesn’t make sense whatsoever. I will not be returning.

Lindsey U 
Rating:
5.0

Customer did not leave a comment.

LUIS R 
Rating:
5.0

Customer did not leave a comment.

Vanessa P 
Rating:
5.0

The van had a low pressure in one tire that filled up but it lost air again, the Van was wet inside the cargo area I thought that was due to a cleaning performed but when rain all my stuff got wet, I chose a van to avoid all to get wet but was no point that was the only bad thing about this rental

Edgar I 
Rating:
5.0

Great value and service

Abel C  |  Overall Experience 
Rating:
1.0

get people who follow protocol and who aren’t rude

Keanna G 
Rating:
4.0

Customer did not leave a comment.

germey g  |  Overall Experience 
Rating:
5.0

The Staff is Amazing!! Highly recommend this location!!!

Letitia S  |  First Impressions 
Rating:
3.0

Tell your staff to help their customers first. Rather than listening songs and talking on phone and ignoring the customer standing in front of them.

Ali A 
Rating:
5.0

Excellent customer service

Tamala T 
Rating:
5.0

Todo estaba correcto

Cheilin R 
Rating:
1.0

The rude people no helpful I always go this location but this time i met the worse 2 employees one old lady wearing eye class so bad in her treatment

SHAYMAA R 
Rating:
5.0

Only thing I can think is roll out a red carpet. Just saying In reality Nothing I had the most pleasant rental agent she was the bomb diggity and I'm sure she needs a raise **hint hint Management.

Daniel L 
Rating:
5.0

Customer did not leave a comment.

Dominique T 
Rating:
4.0

Customer did not leave a comment.

robert g 
Rating:
5.0

Customer did not leave a comment.

JUAN H 
Rating:
4.0

Customer did not leave a comment.

Renee E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tynia W 
Rating:
1.0

Tell your management to hire some good people, the staff on the front desk was using their phones, listening their music and not even responding to phone calls properly. One of the staff member (Traveria Jones) was high on some drugs, she took more than 1 hr to give me a truck. Doesn’t know how to use the computer. I’ll never use this location again for U-Haul. Pathetic staff on this location.

Ali A 
Rating:
1.0

I am incredibly frustrated. I paid extra for a 24-hour access card specifically to bring a truck and helper onto the premises. However, despite having the card, entry was denied. Adding to the frustration is the complete lack of support: there's no direct contact number for a brand supervisor or any other representative. The only information I could find online was an automated message recommending calling back at 4 AM Arizona time, which is utterly unreasonable considering I need to drive back. This situation is unacceptable. I paid for a service and am currently being denied access with no explanation or clear path to resolution. I demand immediate assistance and a solution to this problem. This is the second time U-Haul has let me down. Previously, you overcharged me. I have all the receipts where someone changed my order; this time the branch manager was very helpful, but your system denied me entry when I needed it. Bad business U-Haul

Syed N  |  First Impressions 
Rating:
5.0

The staff at this location have always been helpful and nice. Everytime I had a problem it was fixed almost immediately.

Matthew B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul o  |  Overall Experience 
Rating:
5.0

Nothing. Thanks keep up the good work.

MECHERA B 
Rating:
2.0

The location advertises 5am I scheduled truck and job for 6 am and could not get access until 920 … the truck I rented was not clean blankets everywhere two dolly’s and trash that I got rid of

Duran S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Erika P  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jacqueline W  |  First Impressions 
Rating:
5.0

The customer service was excellent

DELPHINE N  |  First Impressions 
Rating:
1.0

My storage was broken into and 3/4 of my belongings were stolen! The latch was cut, the handle at the bottom was broken and the unit was left Unsecure for 5 months! I informed the Mgr. of the matter as well as did the Police. The Manager lost the Police Report and NEVER attempted to remedy my losses. He was terminated after 6 months of emotional distress, mental meltdown and hosoitalization for STRESS! I am still suffering from PTSD! I have not ywt filed my claim, due to the condituon of my Mental Health from this Grossly Negligent experience! I have been diagnosed with PTSD, Generalized Anxiety and Depression. I am 65 years old, disabled with no support system here. I have never, ever experienced such unprofessional, negligent Business Conduct in my entire professional Business career! TRAUMATIC!! Healing. I will file my claim when I am better. 713 836 2059 Janice Sanders Certified General Sales and Marketing Manager and Consultant

JANICE S  |  Overall Experience 
Rating:
5.0

Thank you in particular to the staff who stayed to help us

christelle a  |  Overall Experience 
Rating:
5.0

I never had any problems at this facility. Everyone was always very helpful and courteous.

Jennifer l  |  Overall Experience 
Rating:
5.0

Great storage location!

William M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WALTER S  |  Overall Experience 
Rating:
5.0

Great Customer Service!!!!!

YVETTE M  |  First Impressions 
Rating:
5.0

From day one the the staff were very helpful all the way through the last day and facilities are easy access I love the security there all in all I have nothing bad to say and yes I have recommended to other people there's really nothing else I can say other than they were very awesome facility is very awesome I really want to thank all of you

Rolando H  |  Overall Experience 
Rating:
5.0

Customer Service is Exceptional they go above an beyond.

nakita w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carl m  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

yousef m  |  Overall Experience 
Rating:
5.0

Professional and helpful

Verna H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

darryl e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rorislynne J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Moses S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james g  |  Overall Experience 
Rating:
5.0

The staff was very help especially Ignacio and Mike.

LATAVIA E  |  Overall Experience 
Rating:
5.0

Great customer service

kevin w  |  First Impressions 
Rating:
5.0

Ignacio was very helpful and had great customer service skills

DWIGHT T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ermias K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latesha G  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Anna S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUELLEN B  |  Overall Experience 
Rating:
5.0

Loved the staff everyone was very helpful everything was very convenient glad I chose this location …

Latoya C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bobby s  |  Overall Experience 
Rating:
5.0

The staff were good when I needed help. I like the whole setup when it came to getting into the storage doors. The overall experience was a 10. Thank you for allowing me to store my things for the several months I had to use the storage.

PATRICK B  |  Overall Experience 
Rating:
1.0

My unit was burgled and the key was stolen.

LOLA A  |  Overall Experience 
Rating:
5.0

All the staff was friendly and courteous. They make my move in very convenient and easy.

ELLA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olga M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry C  |  Overall Experience 
Rating:
5.0

Diana was the best. I really appreciate her help me out.

Sabrina R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Aaliyah B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bernice M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JADA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Macy U  |  Overall Experience 
Rating:
1.0

I did nothing about The strange man staying in the garage all day and night, watching people Arguing and getting mad at people for them Not wanting to leave the door open for him when they leave While it's still signed in their name so that he can come and go As he please propping the door open while while its signed the someone else's name.. It is a security risk, and it seems like you all do not care about their customer safety Or they're belongings.

James M  |  Overall Experience 
Rating:
4.0

The cost for storage is too high for the average person. I saw way too many units with notices regarding non-payment. That should be a red flag. I hope businesses whose margins allow, will stop adding to our country's inflationary environment. It only makes things worse. My feedback would be, if possible, lower your storage prices.

Lauray K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARL C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Betsy J  |  Overall Experience 
Rating:
3.0

The women employees are very rude

Khadeeja A  |  Overall Experience 
Rating:
5.0

My stuff was stored for over 5 years and no damage to my items. Thanks for maintaining a clean property

Sherri Y  |  Overall Experience 
Rating:
2.0

My unit was robbed. Inside job. No cameras.

David D  |  Overall Experience 
Rating:
4.0

these people were very patient and they helped us out when we needed it

Brandon G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ABAYOMI O  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRITTNEY S  |  Overall Experience 
Rating:
5.0

The associate that assisted me with both the truck rental and the storage move in was very courteous and professional.

CHINEDU E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICK B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brenda M  |  First Impressions 
Rating:
5.0

I moved out

Lisa A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODOLFO M  |  Overall Experience 
Rating:
5.0

I received a professional and excellent customer service experience from the store manager and Tyrea. And thier patience is unlimited. They've got thorough knowledge of the goods and services. I felt so welcomed by their warm reception walking me through the options. It was an awesome experience over all, neatness of the facility is so welcoming!

UJU C  |  First Impressions 
Rating:
5.0

Staff is very helpful and also worked with me through my ordeal and I greatly appreciate them for that!!!! Staff always keeps me laughing whether in state or out of state and thank God for their patience Derrick you got great crew

demetria h  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful. The General Manager had taken care of me and explained everything clearly.

Keia B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey C  |  Overall Experience 
Rating:
5.0

Super friendly and helpful

Susan A  |  First Impressions 
Rating:
5.0

The workers were friendly and helpful. The app is the best! I had no issues using it to book my storage or truck. I loved that I could use it to return my truck.

TASHA N  |  First Impressions 
Rating:
5.0

None

Lisa A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

tawwab m  |  Overall Experience 
Rating:
5.0

Keep up the great work

ERIK O  |  Overall Experience 
Rating:
3.0

The process of setting up the storage was excellent. Ms Diana was able to accommodate me with the right size unit. I returned 20 minutes later and was unable to use the key card bc system failure I was told. I had my movers with me and asked if the doors could manually be opened. I was told no and someone is coming to fix the doors. Later a worker manually opened the door for us. I was inconvenient and was waiting out in the hot weather. Must do better about door entrance and accomodating customers.

bernandine c  |  First Impressions 
Rating:
3.0

Unprofessional employees!

SHANNON A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARGARET G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice M  |  Online Move In 
Rating:
5.0

I thank you 🙏 for the patience and understanding, I will always use this company

Brenda B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenny M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

NORRIS C  |  Overall Experience 
Rating:
1.0

Roaches,rude people made 2 of the older guys were cool the other staff been acting shady from the jump I don't know I'm pulling my stuff never renting a unit from here agsin.

Keenan C  |  Overall Experience 
Rating:
5.0

Excellent

Mutiu A  |  First Impressions 
Rating: