Customer Reviews for U-Haul Moving & Storage of Wellington Lanes

3,754 comentarios

51 Industrial Pkwy N   Aurora, ON L4G4C4
(E of Yonge)

(905) 841-1061

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(905) 841-1061

51 Industrial Pkwy N
Aurora, ON L4G4C4
(E of Yonge)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ava G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phil C. 
Clasificación:
5.0

Service was good just keep the vehicle a bit cleaner

Sheik H. 
Clasificación:
4.0

Great

HUSSAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise L. 
Clasificación:
1.0

I was overcharged, I filled up the gas tank to the level I had received before dropping off the van and dropped off the van after hours. I was wrongfully charged for fuel charge which is totally unfair and wrong. I am expecting a REFUND OF FUEL CHARGE AND AFTER HOURS SERVICE FEES as QR code link on the drop off box was also not working and it was frustrating in -15 degrees Celsius to go through the process and made us waste another 15 minutes to make a phone call to uhaul and let them know that van was dropped off.

harsha D. 
Clasificación:
5.0

1. The sales associate did not want to set up my reservation when I appeared in person at the store. He said it would be easier for me to go online to make the reservation. 2. At home, when I looked at the pictures of the vehicle that was given to me and asked to confirm the condition of the vehicle, I quickly realized that the vehicle shown was not the vehicle that I was renting. I called the store when I got home, and the same associate didn't seem to want to deal / correct the issue. 3. The same sales associate told me that when I returned my vehicle, I was to drop the key in the slot and then take a picture of the QR code which would lead to a survey that would ask me a few questions about my experience. There was no mention of pictures having to be taken of the dash, and the vehicle which had to be uploaded, and the survey wasn't short. I was lucky that I didn't drop the key in the slot because I would not have been able to take a picture of the dash, or the interior if I had locked the door, having dropped the key in the slot already.

Norman C. 
Clasificación:
5.0

Great customer service. We experienced prompt and efficient service from the attendant. This employee is a great ambassador for your company.

Kathleen L. 
Clasificación:
3.0

The people working there seemed disinterested

Greg E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anvar I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yi T. 
Clasificación:
2.0

The guy at pickup was great, but the lady upon returning was awful. She didn't come outside when I was ready to return it. She made me go unhook it and drop it off on my own. Obviously she forgot to enter it into the system, as I was charged for an extra day's rental. Had to argue about that and get a refund.

Alexandre M. 
Clasificación:
5.0

Fast , easy and friendly service.

Jonathan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
1.0

I've hated my experience with uhaul from beginning to end. I had issues in the beginning with being triple billed for one month. I also was never able to get anyone on the phone at that specific office. I I find the staff to be lazy and do the very bare minimum for customers. I took an extra half hour yesterday to sweep up my unit and make sure it was nice and clean before I left. I was told that it was going to be inspected and when I checked out know anything care to look at it. ended up driving down after sitting on hold for over an hour just to ask a quick question. This has been nothing but a bad experience and I would definitely not recommend uhaul to anyone. The only reason I stayed is because I was in the middle of a separation and I had nowhere else to go. It's really unfortunate and I would happily discuss this further with someone.

Lauren C.  |  Overall Experience 
Clasificación:
1.0

You guys never have the needed equipment even though I reserved it online. So what's the point? I go in with the expectations but need to then change and revamp my plan last minute because of you guys. It ridiculous

Robinsn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerardo E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENA P. 
Clasificación:
5.0

Excelente

peter H. 
Clasificación:
5.0

Nothing! Easy-peasy in and out the door; just the way you want it!

Tim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jako W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andriana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amit P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A. 
Clasificación:
1.0

I am satisfied with the staff but when you book a reservation you should get the vehicle you choose. We had to drop down in size and make more trips and rush to get the move done. We still have to move stuff which we will have to borrow friends vehicles to get things done.

Michael M. 
Clasificación:
5.0

Becky's team at U-Haul Aurora is fantastic. I always great great service from her and everyone. Thank you for being there during such a challenging time. Best regards, Sharon.

Sharon C.  |  Overall Experience 
Clasificación:
3.0

Pickup time was 10.30 am but got the vehicle 1 hour late

Abhishek V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
5.0

I love the short term van rental so I can avoid delivery charges for furniture purposes. The process was so easy and very affordable. Thank you,

lisa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D B. 
Clasificación:
5.0

Charging customers a $20 fee for overnight return is REDICULOUS. What's it for? For the employee to open the key box? What is it for seriously. I parked the truck exactly where I found it. That's a terrible addition considering I didn't rent any equipment.

cameron H. 
Clasificación:
1.0

The worst case doing mobile check out that approve took 10 more minutes that the person asked me send 2 times driver licnese photo and alter phone numbers that must has person to pick up the phone right away. The first phone number got in voice mail and asked me different phone number. I already used uhaul 20/30 times and this is the worst mobile check out experience.

Jianjun D. 
Clasificación:
4.0

The parking lot lights were out when I returned the trailer after dark

Sean C.  |  Overall Experience 
Clasificación:
5.0

Nothing. Excellent service.

James Joseph M. 
Clasificación:
5.0

Overall satisfied.

Vaagn M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Richard S.  |  Overall Experience 
Clasificación:
5.0

Very nice operation. Fast

CHARLESD H. 
Clasificación:
5.0

Take more time to clean inside of windshield. This is an issue no matter where I rent vehicles and admittedly tough to get 100% clean, but the most obvious thing to a customer!

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri D.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

JACOBE D. 
Clasificación:
2.0

The woman in charge of this facility is very arrogant and lacks customer service big time. We arrived at 4:57 pm to return the truck and she said we were closed even though they were supposed to take the truck as we arrived before 5:00 pm. I showed her the time and she said no we are closed. Very bad customer service.

Mohammad Hesam B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohammad Reza A. 
Clasificación:
5.0

My goods were stored safely and securely for my entire rental. Access to the locker was excellent and convenient.

Charles T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

I always felt my belongings were safe and secure. I always got the help and advice I needed and will surely use this Uhaul again if I need storage. Thanks for the great service.

Diana C.  |  Overall Experience 
Clasificación:
2.0

The reason for not being satisfied with this location is the existence of a very disorganized employee. This is the second time that this employee gives wrong information about mileage and fuel consumption when delivering the car, and every time after being reminded, she acts on the so-called information, but unfortunately, the system when referring the car It does not accept online with modified specifications and it has caused problems for me

Ali S. 
Clasificación:
1.0

This location indicates that it is to be open at 7am, I arrived at 9am for a 9:30 pickup and there was nobody working. I waited with various other customers who expressed that they were displeased as they all had rentals and we're waiting around for an employee to show up. It was not until approximately 10:30 that someone came by and unlocked the place and started serving us. Very disappointing

Quinton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Romeo M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
4.0

Maybe just have the associate to over details on returning the truck and the policies surrounding the moving pads and folding them back into the bags.

Jonathan H. 
Clasificación:
3.0

Customer service can be greatly improved

Dmitry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale P. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Micha F. 
Clasificación:
4.0

The staff members were polite and efficient, however the truck, eventhough looked ok, drove terribly. The steering was so loose that I had a hard time even staying in my lane and the transmission wouldn't always down shift. I had to shift it into neutral five times in order stop it. It was reving at 3500 at these instances.

MICHAEL S. 
Clasificación:
5.0

Even though i didnt get the truck i ordered, the service was very good and i was given a discount on my bill ...

Phil P. 
Clasificación:
3.0

I regret not taking a photo of the gas tank level before starting to drive, because I'm quite confident we got it a quarter full and then were charged an additional fee for not filling it up enough. Within 25km of driving the low fuel warning came on.

Aleksa T. 
Clasificación:
5.0

As mentioned, if the truck came with cruise control, it would have assisted me for my long trip on the highway.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wanda K. 
Clasificación:
4.0

Thanks, just a suggestion, on the way out we can not leave without someone checking the truck. I am not sure that this can be fixed because there needs to be an inspection with two parties viewing it. Something to think of.

Joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin M. 
Clasificación:
5.0

Great service - always!

Marlene B.  |  Overall Experience 
Clasificación:
5.0

Very convenient and excellent customer service. Will definitely recommend and thanks so much!!!

Melanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hassan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merv M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emanuel F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A.  |  Overall Experience 
Clasificación:
5.0

Web site I found was more difficult to navigate than require but overall a great experience

Eric S. 
Clasificación:
4.0

The fact that you guys were open on a long weekend was a happy surprise. I thought I was going to have to wait an extra day to get my stuff moved around.

Lawrence N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nermin C. 
Clasificación:
5.0

Seamless process.

Khalen M. 
Clasificación:
5.0

Very friendly and fast service

Hassan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey H. 
Clasificación:
4.0

El cliente no dejó un comentario.

sirous S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAITAO S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug C. 
Clasificación:
5.0

Did remote pick up and return. Lock on key unit was really, really fiddley. Other than that, everything was great. Super easy.

Jonathan D. 
Clasificación:
5.0

Great experience using uhaul for the first time myself.

Trinity I.  |  First Impressions 
Clasificación:
4.0

The fan doesn't run enough in the summer so the building can get very humid and natural materials will absorb the moisture and be wet. Whites will get stained. There was no warning of this, nor should there have been. Customers are led to believe it's climate controlled, so it either should be or should not be. Not just for one season. I feel misled and cheated. The fans should run more often in summer and/or they should be removed and dehumidifiers installed and running when necessary.

Gianfranco R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg P.  |  Overall Experience 
Clasificación:
5.0

OK - so this was Sept. 1 and at 11:30pm the previous night my reservation for a 10' cargo for 2 days at another type of rental agency was cancelled via email. I logged-in, found a short-term rental (actually, both my local UHAULs had the same equipment availability) to at least get my kid out of their apartment (and into my garage), but not get them moved up from Newmarket to West Nippising. Resserved an 8:30am pick-up, 2 ppl ahead of me when I showed-up (early), the Admin was fast as lightning, proficient in every part of the transaction, and was very considerate when I had to call him over maybe being 30min late coming back from Mississauga ... "No problem, drive safe." ¡Gracias!

MARIE W. 
Clasificación:
1.0

this comment is directly related to the terrible experience with U Haul all up. I will definitely be second guessing my choice to use U Haul again. Customer service line- hours to wait and re circle and never reach anyone. Ten minutes before my pick up I received a text that just automatically moved my location to somewhere no where close by. Luckily I proceeded to do on line check - because when I went a further 20KM away to get truck there were several customers who had been moved from James Snow to Aurora for the same reason - and there was no truck for them available. James Snow could not explain anything and did not even have the decency to call. They are a shambles. You guys are a shambles. My ask is that I receive 50% of my money back due the disaster that this all was. I will sharing my perspective on social shortly given how brutal it really was.

Rochelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikola M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maryam M. 
Clasificación:
1.0

This was honestly the worst experience of my life. From being called a day before moving to be told a vehicle we reserved was no longer available. To waiting the morning of outside the shop for two hours after it being open and no one showing up. Not being able to reach anyone on your phone lines. Your maintenance man bro into the store for us 2 hour and a bit after the store was supposed to be open. I will never use them again

Robert M. 
Clasificación:
5.0

The lady who was working on Saturday was awesome. Thanks to her things moved a lot smoother. She helped find the truck, fill in the paperwork and answer the questions about the whole process. Good job.

Vitaly O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmond V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sasan S. 
Clasificación:
4.0

The lady that helped me had the personality of dried toast. When I walked in she said “give me a moment”. I waited 10 minutes while she used a label maker for her bar fridge.

Bita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L.  |  Online Move In 
Clasificación:
5.0

Perfect!

Tony C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Pegah H. 
Clasificación:
5.0

I am indeed  pleased with the services rendered at this location, equipment wise. However, there was only one staff on site which made it clumsy at service delivery.

THEOPHILUS O. 
Clasificación:
1.0

One woman is working in there, she is very lazy and impatient.

Simon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asad M. 
Clasificación:
5.0

Rental was great. No problems. Vehicle was clean. Thanks to the staff .

Noel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Olga M.  |  Overall Experience 
Clasificación:
5.0

My sincere thanks to Becky and the team - it's always an absolute pleasure working with you.

Brian R.  |  Overall Experience 
Clasificación:
1.0

Another garbage location. We get it, you don't get paid enough to give a sh*t. If you can't maintain your composure in the public eye then f**c off to the night shift at Walmart

Justin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valentin M.  |  Overall Experience 
Clasificación:
5.0

Everything was so easy from reserving the unit to "moving in".

Esti G.  |  First Impressions 
Clasificación:
1.0

Drove 30min to NOT have my storage unit clean, second Time she was just as rude as the the first time. My account will be deleted after this move and I will use other companies for my next cross country move. As a veteran of 12 years I can say I have moved a lot. But never have I had a company be so disrespectful to its costumers.

Justin R.  |  First Impressions 
Clasificación:
1.0

I was given a locker that was already in use. Terrible customer service. I wasted 2 hours of time to be told to go to another storage facility. If I could give a minus I would.

Peter B.  |  First Impressions 
Clasificación:
1.0

I was given a locker that was already full. Terrible customer service wasted 2 hours to be told to go to another storage facility. If I could give a minus I would but it's not available.

Peter B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  Overall Experience 
Clasificación:
1.0

This is the third time I am having a bad experience with this location. they say something else when you book it over the phone and it's a completely different story once you reach there. I booked a Uhaul 15" truck on Friday at 12 pm. but when I reached there, they had nothing to give me. I came empty-handed. then they called me 3 in the afternoon that you can come and pick the truck up. I again went there to pick it up. we loaded the truck from our storage unit and came home. we were so behind the schedule. my whole day got messed and we have stuff all over the lobby floor because we did not get time to tidy our place, we got so late. I have work on Sundays. now we have to wait till the next weekend to clean and put everything in its place. so unhappy, very unprofessional service. this whole week we have to stay In a mess. thanks to UHAUL Aurora. i ll make sure to give my business to someone else next time.

Abhishek V.  |  Overall Experience 
Clasificación:
3.0

The alleyways with the storage units were quite dark and unlit after sunset. Also, the snow was plowed to the end of the strip, leaving it impassable for most of the winter and needing to dangerously reverse all the way to the back again since there isn't room to turn around. The storage unit itself was clean and dry and served it's purpose well. As someone working an unusual work shift outside of general business hours, however I personally would have liked to have had 24/7 access to my unit via the gate and my access code. I'm not sure why I even had an access code if I can't access the facility after hours; the gate is open 100% of the time during office hours, and I never, ever used my code I just drove in or around if a truck being returned was in the way. But longer access periods with customers willing to come at night with their code would be valued I think. Thanks for the experience I will use you again if I need a unit in the future.

Adam H.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Shayan R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A.  |  First Impressions 
Clasificación:
4.0

Unit had a leak, informed the on-site staff who said they would tell maintenence. Waited for about an hour. Then saw staff again who informed us that he wrote a note for maintence and they would be in Monday. He expected us to come back to let in maintenence without informing us this was the case. We emptied a bucket and put under the leak. Ceiling should still be fixed.

ALETTA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BOGDAN C.  |  First Impressions 
Clasificación:
4.0

Had some issues getting to my unit the day after the big snow fall. The plow did not do a great job clearing snow. But otherwise a great experience!

Elizabeth H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Iryna J.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service and very well lit and clean.

Brian M.  |  Overall Experience 
Clasificación:
5.0

Very easy process online. From the time I googled "storage lockers", within 1 hour I was already filling it up with boxes and didn't have to speak to one employee. So easy.

Sergio L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

PETER L.  |  Overall Experience 
Clasificación:
5.0

This was my first time using a storage unit but must say my experience with Wellington Lanes was favourable and I would recommend them to others.

Shirley B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Veronica D.  |  Overall Experience 
Clasificación:
1.0

Dear U Haul I want to share my experience with you guys. Let me start from very beginning. Everything starts from friday(20/8/21). I booked uhaul 20" truck online everything went smooth and at the same time i was looking for storage unit. I got a popup that i can get a free first month. I was like gr8 thats all i need and i went on to reserve it and apply the discount but somehow an error occurred. Then i called the uhaul toll free number. Lady picked up everything went well she said she applied the discount everything is good u now just have to pick up truck move your stuff and return the truck back. Was so happy until the moving day sunday (22/8/21). I went to pick up the 20" truck and it turns out that they dont have that. I was amazed like how can someone book you something that is not even available. I was like ok no problem i ll go with 15" and rest of the small stuff I ll move by my car. And just to make my moving more worse the truck was filthy, steering wherel and seats were sticky as there were lot of sweat and never cleaned but it was moving day, i ignored it. i put my stuff in the rental went to storage unit which was 40 kms away and when i reached there the guy said they cant apply the discount because the rental truck has to be one way or something. Again they promised me something else and charging me something else. I called u haul toll free as i was waiting outside. They said the same thing i said can i talk to manager and she even said the same thing. Then i replied i already got to know this thing from 2 other people but as a manager how you can help me out in this situation and while our conversation was going on I mentioned that i was getting it cheaper somewhere else but i choose u guys cuz of promotion and now u r saying this you cant honour it. Her reply just made me so angry, she said u should go to those guys if they r cheaper. Lady just hear yourself i m in ur truck its almost 4 o clock 5 o clock everything will be closed and i am 40 kms away from my city and u r saying this to go take it somewhere else. Thats just so rude and that's not a way to handle customer complaints. Gist of the story i am using u haul from quite a bit u can check my records and this was by far the worst experience I ever had with Uhaul. I want someone to look after my case and give me call back with all the answers i have. -Why you promised 20" truck but never had it? -why u told me that u have applied the discounts and made me go 40 kms and then only tell u can go somewhere else? -in these covid time why u don't assure the cleanliness and proper sanitation of the trucks? - why ur manager despite solving customer issues tell them to go somewhere else? This is important. And i want to let u know my brother and i are starting to feel itchiness in our hands and arms. So please make sure the cleanliness of the rentals. I ll be waiting for your reply or call. Abhishek vohra +16473082874

Abhishek V.  |  First Impressions 
Clasificación:
5.0

Your staff is very friendly and accommodating and helpful. I was lucky to find a storage room at the time that I needed it. ¡Gracias!

Joyce P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yulia P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MUSA K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margo B.  |  Overall Experience 
Clasificación:
3.0

The indoor storage units get very dusty even though they are located inside. U-Haul increases their rates regularly (usually without justitifcation) and it is impossible to reach the manager but she will contact you immediately if they have not received a payment.

KEVIN C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nadine J.  |  Overall Experience 
Clasificación:
5.0

Highly recommended

Val A.  |  Overall Experience 
Clasificación:
5.0

Thank you for great service and the packing materials are all good quality it will make my travel easier

DEREK M.  |  Overall Experience 
Clasificación:
5.0

Overall good experience. No issues at all!

sandra c.  |  Overall Experience 
Clasificación:
4.0

Helpfull & efficient staff.

Franklin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jody M.  |  Overall Experience 
Clasificación:
5.0

Great price for a monthly indoor storage unit. Clean and warm. I would use the service again and recommend UHaul to anyone.

christine S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M.  |  Overall Experience 
Clasificación:
2.0

This has been a terrible experience. I showed up to the facility 4 times with full vehicles and my boxes weren't there. I have spend countless hours on hold and trying to rearrange shipping times etc. This is still not sorted out. I am beyond frustrated.

Tracey G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameson L.  |  First Impressions 
Clasificación:
5.0

My experience with the Aurora, Ontario office for a storage locker and truck rental was flawless. Last year we tried to book a small trailer online. That was impossible.

Vicky D.  |  Overall Experience 
Clasificación:
4.0

The facility is clean and easy to access.

Charles T.  |  First Impressions 
Clasificación:
5.0

The lady who helped me was very kind and took the time to show the unit and have it cleaned. Was very helpful!

Rebecca M.  |  First Impressions 
Clasificación:
1.0

Ordered u boxes 2 weeks prior and they were not at the location when I arrived with loaded vehicles.

Tracey G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hanton t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margo B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alana Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rui A.  |  Overall Experience 
Clasificación:
5.0

I was only ever there twice, when I filled my locker and when I emptied it. Both times the staff member who was working was friendly and helpful. That is becoming a very rare thing these days.

JON T.  |  Overall Experience 
Clasificación:
5.0

Good professional staff. I mostly deal with Oleg, very good experience! Will be back any time, hope to see Oleg still be there, very friendly and professional attitude!

SERGEY T.  |  Overall Experience 
Clasificación:
3.0

I wasn't impressed with the increase in my monthly charges after I had already signed a contract for a lower monthly rate.

DAVID B.  |  Overall Experience 
Clasificación:
1.0

My experience was positive with the exception of the manager's attitude. I did take her suggestion and have now followed up with Customer Service.

Charles L.  |  First Impressions 
Clasificación:
5.0

I really liked everything

Victor C.  |  Overall Experience 
Clasificación:
3.0

We moved out on June 28th not July 2nd as stated above. The staff was very unfriendly and not helpful. Staff acted like they didn't care. I wouldn't recommend this facility.

MARK S.  |  Overall Experience 
Clasificación:
3.0

The unit we rented was adequate and convenient. When we emptied the unit we found a dead mouse in the unit on top of our furniture. I notified the clerk at the front desk about it and showed a picture of it. This was the only downside doing business with U-Haul.

Jonas H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtinee Ann B.  |  Overall Experience 
Clasificación:
1.0

Customer service rep was rude and very ignorant when we went to pick up truck U haul made a very big booking error and rep was not willing to help

Lisa L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Makayla H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C.  |  First Impressions 
Clasificación:
4.0

Waited outside for few minutes to be let in. They lady inside was terrified of corona virus

SHAHO S.  |  First Impressions 
Clasificación:
4.0

Staff were excellent -- particularly Cody.

Marcia B.  |  First Impressions 
Clasificación:
5.0

Very fast and friendly service

Teresa K.  |  First Impressions 
Clasificación:
5.0

Helpful and friendly staff have been great in all rental vehicle arrangements and the storage space we rented for a few months. The staff was very helpful and loaned us tools to help our move today.

Jim S.  |  Overall Experience 
Clasificación:
4.0

Thank you for your help to make it an easy move... the only thing I would say is the elevator door needs to remain open for easy of loading and unloading to get stuff to storage unit/locker.

Ketty B.  |  Overall Experience 
Clasificación:
5.0

Hello :) Can I please have an email sent to me at teresa@sierraflower.com stating that my move out date was officially September 25th, 2019 and that no more payments will be charged to the credit card

TERESA Z.  |  Overall Experience 
Clasificación:
3.0

Over all I would store again at UHaul

Roger H.  |  Overall Experience 
Clasificación:
5.0

Becky was very kind and helpful !

Hung T.  |  First Impressions 
Clasificación:
4.0

can't compare to other units as I have never used one before. However it is close and convenient to me and I was happy with the service and the clean and tidy location.

Gladys B.  |  Overall Experience 
Clasificación:
4.0

Zaid Razak was exceptional in his customer service. He went above and beyond. Helped answer all my questions.

shirin a.  |  First Impressions 
Clasificación:
5.0

All I can say is that uhaul treated me exceptionally well. The service I received was wonderful ! Gracias

Judika T.  |  First Impressions 
Clasificación:
3.0

We use the unheated storage and it worked just fine. Sometimes the doors were hard to open but we got it. The staff is very friendly.

SHERYL T.  |  Overall Experience 
Clasificación:
5.0

The staff at this location are are the best. Need more guys like that.

Peter K.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful when I moved my furniture into the storage. His help means lots to me. I would like to thanks him again.

Mingyan K.  |  Overall Experience 
Clasificación:
5.0

Excellent facility and very helpful staff .

DANA G.  |  Overall Experience 
Clasificación:
5.0

Everything went very well.

Robert t.  |  Overall Experience 
Clasificación:
4.0

no other comments needed

I F.  |  Overall Experience 
Clasificación:
3.0

Very good facility

Ian H.  |  Overall Experience 
Clasificación:
3.0

I was supposed to get a free month when I rented the trailer. But I did not get it the month I thought I was going to get free I was charge late fees. Everything was great other then that.

David T.  |  Overall Experience 
Clasificación:
5.0

clean friendly acccessible

Karin M.  |  Overall Experience 
Clasificación:
5.0

Very nice experience!

SAMANTHA D.  |  Overall Experience 
Clasificación:
1.0

The major factor is that I paid until about August 10, 2018, moved out on July 20, 2018 but no rebate on the overpayment of approx $150.00 This is why I would not recommend UHaul storage to a friend!

Indupark I.  |  Overall Experience 
Clasificación:
5.0

Will be back when required

Mario D.  |  Overall Experience 
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