Everything was dine perfectly and expertly.PAUL T.
Customer Reviews for U-Haul Moving & Storage of Valley Hi
San Antonio, TX 78227
(On Hwy 90 W access road inside Loop 410)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JON H.
When I picked the u-haul up the back was already dirty with dirt and a few small items on the floor of the haul area. I went ahead and took the truck and done a short move. When returning the vehicle the representative opened the back of the u-haul walked over and grabbed a broom. He then handed me the broom and said â€œ I need you to sweep out the back of the u haul or I will have to charge you.â€ I took the broom and swept out the pre assisting dirt to keep from being charged. I just don't think it's fair that I had to clean up someone else's mess just not to get charged for this truck.Billy B.
El cliente no dejó un comentario.CHARLES P.
The man who helped me was super nice and very helpfulMARIANNA G.
El cliente no dejó un comentario.OSCAR T.
The truck's suspension ran a little rough, and it pulled slightly to the right. Additionally, the steering was a bit loose.OLEN W.
El cliente no dejó un comentario.ALEXANDRA C.
El cliente no dejó un comentario.Darlene H. | Overall Experience
El cliente no dejó un comentario.Mauricio Z.
Love UHaul !!EDNA P.
El cliente no dejó un comentario.ARTURO V.
No comment at this time.CHARLES L.
El cliente no dejó un comentario.MELANIE K.
El cliente no dejó un comentario.MATTHEW Y.
Drop off location was excellent so was the service.Ricardo C.
I had low air pressure on my car as I was returning. The associate help me up with it. I appreciate ðŸ™ extra efforts to go beyond. Great serviceKAMALJEET K.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.MAURICE G.
El cliente no dejó un comentario.LARRY L.
The ramp for the trailer came completely off and smashed my foot very poor on the equipment and I expect a full refund and my toe is black probably fractured my whole foot cause it's swollenKyler C.
El cliente no dejó un comentario.BRIAN C.
Charged me for somebody else's rentalKEVIN C.
Drop off instructions we're easy, great idea for after hours dropoffGeorge F.
El cliente no dejó un comentario.Andrew M.
Extraordinario servicio al clienteBOBBY S.
El cliente no dejó un comentario.CAITLIN P.
The employees had an attitude of a difference when I return the vehicle with Guy he tried to charge me we're not having it clean enough $25 then he charge me for gas even though I went ahead and put gas in there and it was more than when I picked it up the customer service was not there especially when dropping it off I was told I was going to get a receipt and they asked me for my email I have not received my receipt but I got this survey and I need the receipt for workVICTOR D.
El cliente no dejó un comentario.TOBY K.
El cliente no dejó un comentario.PHILLIP W.
El cliente no dejó un comentario.ALBERTO C.
Retrain your front office staff. Girl at front counter was rude and somewhat â€œirritatedâ€ that day. It's unfortunate that one bad apple lowered our experience and expectations.JESSE O.
El cliente no dejó un comentario.Jack G.
El cliente no dejó un comentario.lois B.
Denise was great as usual!! Very helpful and quick! ¡Gracias!Andrew M.
First time using this location in San Antonio, Texas. Friendly service and was in and out very timely.ANDRA B.
Great professional service. Kuddos to entire team. Repeat customer.Adalberto R.
always have propane availible and the people to fill tanksANDRES R.
Overall process was great! The employees were extremely helpful in getting everything set up for my rental. My only suggestion would be to have the trailer/vehicle ready for pickup in a convenient location when a customer makes a reservation. I think this would speed up the rental process a bit but overall it was a pleasant experience.MICHAEL R.
My pick up time was at 2:52 Wednesday and when I returned the equipment on Thursday, I was there at 2.58 of the following day y missed by 6 minutes and they charge me 2 days rental and the "manager" was not willing to negotiate nothing.Elizabeth A.
You got to take more People to helpHERBERT L.
The only problem that I would like addresses. I rented 6 packages of blankets and only used 2, I tried to return the same day the 4 and was told no. That is like taking my money for something I could not use. Its unfair and poor business practice. I would like someone from corporate to address this and provide a refund.DAVID W.
El cliente no dejó un comentario.DANIELLE G.
Small shop but very well stocked Chris was very patient n helpful throughout the entire process of getting me a car trailer. Hooked everything up n explained the process well.DEREK H.
The problem was not corrected. You addressed this to Luis Perez. My name is Joyce Zeits that is the name that SHOULD be on this account...NOT Luis Perez.Luis P.
El cliente no dejó un comentario.Lori K.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.VINCENT C.
Great service.NATHAN R.
El cliente no dejó un comentario.Jose G.
Great customer service!RYAN D.
Nothing excellent serviceRichard I.
El cliente no dejó un comentario.MARCO ANTONIO P.
El cliente no dejó un comentario.TIMOTHY B.
Next time don't disregard the customer who waited in line, for a customer who was still shopping. I was in line giving the customer at the desk 6 ft when another customer who was still shopping while I was in line stepped into the space I left, I told them and the front desk guy that I was in line and he proceeded to let them skip me saying they're next because they're in the store before me. Very unprofessional, if I had another option I would've spent my hard earned money somewhere else.SHANNON N.
Older gentleman lacked experience or training. He was slow.ANTHONY A.
All goodCHARLES T.
The tow dolly i rented was unusable due to faulty straps.WESLEY S.
The location i called recommended me to a location out of my way. The rep Jorge was very attentive and helpful as well as of other employees working that day. I was very frustrated after my breakdown and the employees were very helpful!PAUL V.
The service was fast and the employees really helped a lot it was this easy walk recommend anybody to go with U-Haul because they take patients and I tore so that they have nothing but love for the customersJames S.
Did not like nor appreciate the fact that I was charged for two days of rentals and was not given an option for a one day use since it was a one way rental.DANIELA G.
El cliente no dejó un comentario.Celedonio C.
El cliente no dejó un comentario.Roger B.
Very clean efficient and professionalJOHN H.
El cliente no dejó un comentario.TIMOTHY B.
El cliente no dejó un comentario.JERRY M.
El cliente no dejó un comentario.Kemah J.
Front desk/office staff was amazing! The lady told me she was new after we got to talking but I never would of been able to tell!Victoria R.
Self check in and out is the best way to get your equipment. Fully recommend this procedure. Truck was clean and ready to hit the road.Greg T.
More employees on the weekendsJOHN D.
El cliente no dejó un comentario.SANDRA C.
The staff was very friendly and the whole experience of picking up a trailer for the day and dropping it back off was quick and easy. They had the equipment I needed and were "Johnny-on-the-spot" for getting me going and when I dropped the trailer back off. Very nice experience.LAURA LEE-OWENS B.
The tire pressure on one of the tires was at 20psi the other one at 44. Thank goodness I didn't have an issue. Plan to check psi on tires on next rental before I drive off.MARTIN D.
El cliente no dejó un comentario.Jennifer G.
El cliente no dejó un comentario.FELICIA J.
have ready all equipmet to be usedGerardo P.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.Pedro V.
The only issue I had with UHaul was attempting to get service online.Lisa N.
El cliente no dejó un comentario.JAVIER RAFAEL O.
El cliente no dejó un comentario.Giovanni P.
I dropped off after hours and the automated drop off on the uhaul website did not work so I was concerned about leaving but had no choice. At 8:15 the next morning I received the receipt of return email with no issues their staff had verified the drop and completed the contract. GraciasCarl F.
Quick and easy rental in and outJOE G.
El cliente no dejó un comentario.JAIME H.
El cliente no dejó un comentario.DENNIS E.
Mr Lara took care of me with the utmost professionalism even though his store was completely full and busy .David S.
El cliente no dejó un comentario.MELISSA C.
I have dropped off at this location and picked up. This has always been a very professional place with friendly staff.Ray G.
The staff was really helpful and informative.KIMBERLY G.
El cliente no dejó un comentario.ALEXANDRA P.
An introduction video to driving a UHaul truck would be very useful.ANTHONY B.
El cliente no dejó un comentario.Tamara M.
El cliente no dejó un comentario.JOSHUA A.
El cliente no dejó un comentario.DAVID W.
The truck had some scratches that had not been reportedFERNANDO F.
Walter GavarreteWalter G.
El cliente no dejó un comentario.Gustavo O.
El cliente no dejó un comentario.JAVIER H.
El cliente no dejó un comentario.Kenneth S.
Great service.Jose H.
El cliente no dejó un comentario.jessica s. | Overall Experience
extremely slow process in store/understaffedjosh k. | Overall Experience
El cliente no dejó un comentario.DELFINA G. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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