Comentarios del cliente para U-Haul Moving & Storage of Thornton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Thornton

Grado total:

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Anna D. en

Grado:

Great people and a most needed discount! Thank you

Wesley Y. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

Very helpful staff.

Joel R. en

Grado:

I am very satisfied in your service reliabilities. Thank you so much

Justin N. en

Grado:

I have no complaints about this location. I have rented trucks and trailers here for about a decade and before that my family has.

Rehanna G. en

Grado:

Ferdinando was an excellent agent ! Great job and recommendations and was very courteous. Thank you !

George H. en

Grado:

The vehicle looked like it was driven through the mud and I had to wash it because it was embarrassing.

Jorge G. en

Grado:

Efficient and courteous. Everything was perfect to include the vehicle itself. Due to many emergency vehicles on CA-152 I was driving at less than 5 MPH for over 45 minutes, uphill, and the vehicle temperature gauge did not show any change (I did turn off the air conditioning). I was concerned seeing several vehicles on the side of the road with hoods open.

Lester T. en

Grado:

Very nice guys working there. Friendly and helpful. Highly recommended.

Lester T. en

Grado:

Very nice guys working there. Friendly and helpful. Highly recommended.

Elgrie H. en

Grado:

El cliente no dejó un comentario.

Chantel S. en

Grado:

El cliente no dejó un comentario.

Karl G. en

Grado:

Everyone was professional and helpful. I would return here for all my U-Haul needs!

Vladimir O. en

Grado:

Very nice staff. Thank you.

Ahmadullah H. en

Grado:

Don't and DO NOT charge customers account until the truck is delivered to you. I am extremely against it. This can throw away and bounce other banking transactions. You charge as you wish like the owner if my account. This is gross. STOP IT NOW!

Salvador C. en

Grado:

5 Stars.*****

Anne C. en

Grado:

El cliente no dejó un comentario.

Dinyar A. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

Truck was ready for pick up when I arrived. The check-in my phone was easy, I was out quickly. Great process.

Baby A. en

Grado:

Keep up the great customer service.

Janet H. en

Grado:

overall a very good experience

Chihchiang H. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

You guys should start having vans with the seats in it, like the van with 3 or 4 rows of seats in it. I feel like a lot of people would benefit from it.

Christopher W. en

Grado:

El cliente no dejó un comentario.

Mario A. en

Grado:

Communication with customer

Maria T. en

Grado:

Customer service was fantastic

Stephen J. en

Grado:

We were very happy with the service. It made out moving so much easier. Thank you U-Haul.

Jeffery S. en

Grado:

Customer parking is out of control at this location. Customers park wherever they can or want without much if any correction from employees. Upon Returning the rental I ended up behind other customer vehicles when an employee stated they are not supposed to be there just go pull up ahead. An unnecessary request if lot controlled better. Otherwise experience was good.

Prabhu R. en

Grado:

El cliente no dejó un comentario.

Tommy C. en

Grado:

El cliente no dejó un comentario.

Jonathan M. en

Grado:

El cliente no dejó un comentario.

brian O. en

Grado:

We ended up putting extra fuel in the truck. I received it below a full tank and it's impossible to return at the amount that I picked it up at. There should be a refund system that offers up to 3gal (prices based on gas receipt) returned to the customer. Otherwise I just paid extra for the truck and consider it an unfair business practice

Brandon P. en

Grado:

Angel was a great help and very nice. This is the customer support you want at every location. Thanks!

Dante E. en

Grado:

El cliente no dejó un comentario.

Steven F. en

Grado:

El cliente no dejó un comentario.

Samir T. en

Grado:

El cliente no dejó un comentario.

Srinivas G. en

Grado:

El cliente no dejó un comentario.

HANNAH H. en

Grado:

Very friendly and helpful staff

YASUKO S. en

Grado:

Please give your staff a break sometimes. They work tirelessly dealing with not so kind customers. They were very courteous and helpful.

Arden W. en

Grado:

The phone call I made to make my reservation failed to inform me that I would only have 2 hours to do the entire move and my storage unit was on the 2nd floor with no stairs. I am so angry with y'all

Griselda C. en

Grado:

It’s great location and have good employees 👍

linda s. en

Grado:

Outstanding customer service and quick delivery of rental.

Malkiat S. en

Grado:

service was excellent.

Elyssa Joy V. en

Grado:

The process was smooth and efficient

catherine m. en

Grado:

Great service, thank you all.

Megan J. en

Grado:

Kind, friendly and helpful staff. Checkout of storage unit and checkin of trailer was straightforward

Kathryn P. en

Grado:

Thank you for the 30 days of storage while I was getting settled.

Griselda C. en

Grado:

Great customer service and helpful

Daniel C. en

Grado:

Absolutely excellent, even provided assistance when moving. Really appreciate this facility!

Isidore J. en

Grado:

nice friendly staff, excellent service!

KENT C. en

Grado:

The first truck was not safe to drive. I returned to the U-Haul Newark (or Fremont) for another, reliable truck. The staff had another truck in 5-minutes and I was back on my work. Thank you.

Rebecca C. en

Grado:

Everyone was very helpfull and professional especially Aaron she always had a smile on her face. Very pleased with all aspects of u- haul so far. My pods are being delivered to Washington on May 14

Rachelle H. en

Grado:

This Thornton Ave, Fremont location, is by far, THE BEST RENTAL with STORAGE FACILITY I’ve ever used. Staff is courteous, able & very knowledgeable Facility is clean and secure. Mngmnt is top notch!

Berlalie C. en

Grado:

None.

Phillip V. en

Grado:

Uhaul rep Diego Smith was wonderful & went the extra miles to assist with our storage needs. He was knowledgeable & polite in performing his job. Outstanding employee!

BRIAN K. en

Grado:

After 22years at U-Haul I had to let my junk go.Thanks U-Haul it's been fun.

James S. en

Grado:

Thank you

candy l. en

Grado:

Thank you so much for your service

MONICA Q. en

Grado:

The lights in the hallways would turn off automatically leaving me in my storage unit in the dark many times when I was organizing. I had boxes fall on me because of this.. not safe no lights in unit

Helena C. en

Grado:

Great staff!

Brian W. en

Grado:

Clean, fast, kind service, good access.

Carol S. en

Grado:

N/A

guiping z. en

Grado:

Excellent,early coming,professional moving.

daisy b. en

Grado:

Great customer service. Thank you for your help.

Thomas k. en

Grado:

Employee Fernando Ornelas was great. The other times i visited, it felt like i was at an army boot camp. Loosen up customer service staff!

Michael R. en

Grado:

Everyone was Great

hesham d. en

Grado:

very good experience thanks

Long C. en

Grado:

Great storage, can be reserved ahead of the time which is recommended. Otherwise, the storage room may be on the second floor and far away from the entrance door. The staff was helpful.

Victoria M. en

Grado:

Very Helpful

Neil G. en

Grado:

Yes I was wondering if there is any kind of a price break for having the storage beneath the stairwell as to you only get half of the space although I was informed this did not realize space

Thomas k. en

Grado:

No elevator to transport heavy furniture to the second level. Very inconvenient. Forces you to rent a much more expensive lower level unit.

Khiem T. en

Grado:

Everything went well!

Joseph M. en

Grado:

This was the nicest U-Haul I've ever been to! People were helpful and professional. Great communication and service. The bathrooms were clean and the facility was neat and well maintained.

LEDOUX W. en

Grado:

Great customer service

lawrence s. en

Grado:

Great service