Comentarios del cliente para U-Haul Moving & Storage of The Lilac City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of The Lilac City

Grado total:

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John L. en

Grado:

El cliente no dejó un comentario.

Joanne H. en

Grado:

The manager did an outstanding job and the equipment worked out great. Thanks!

Loriann W. en

Grado:

El cliente no dejó un comentario.

Althea W. en

Grado:

We're completely satisfied and will recommend to others

Paul M. en

Grado:

El cliente no dejó un comentario.

Cassandra B. en

Grado:

Always great

athur A. en

Grado:

El cliente no dejó un comentario.

Elaine T. en

Grado:

We could only inspect one side of the vehicle as the other side was in the dark. Be sure their command of the English language can be understood, and they are not left alone is they are trainees.

David S. en

Grado:

El cliente no dejó un comentario.

Francis B. en

Grado:

Paid for an appliance dolly but it wasn't in truck didn't get credit for it on bill

Marcel F. en

Grado:

Check in with Chris was really easy which is nice when you're in a hurry. Professional and great communicator of necessary information. Cargo van was clean and ran fine. However, brakes squeaked at times and also check engine oil light was on the whole time. When returning after 24 hours I pulled into the check-in area and was told by the gentleman outside to leave the keys in the cargo van. I then went inside and waited 10 to 15 minutes until he came in to check me out. Apparently he thought I had left?? Maybe better communication in such a situation. Otherwise good experience and will use this location again.

Curtis M. en

Grado:

El cliente no dejó un comentario.

Timothy S. en

Grado:

Can’t think of any

CHERYL G. en

Grado:

Excellent customer service! Very impressed with the young man who processed my rental.

Charles A. en

Grado:

El cliente no dejó un comentario.

Allan T. en

Grado:

Excellant people, got me I to a van that wasn't there, ( just returned). I was on the road in short order. Thank you.

Brian M. en

Grado:

El cliente no dejó un comentario.

tina D. en

Grado:

So I order a car dolly over a week ago and they ended up giving me a flat trailer. I understand its an upgrade however is made transport very difficult. They said by all right my card could haul it... OMG PLEASE DO NOT EVER RENT THAT ITEM WITH THIS TYPE OF CAR AGAIN. I actual suggested a refund of some sort and was not happening. Staff was aweaome though

Michael S. en

Grado:

This location is a real uhaul shop. Check in was awesome and the two guys there were very professional

Lisa G. en

Grado:

El cliente no dejó un comentario.

Wayne R. en

Grado:

Been dealing with Chris and crew for many years. This is in my opinion the best Uhual location business in entire area. It's also the only place I recommend people to for propane fill ups.

Raymond G. en

Grado:

It would be nice if you could list what is available for rent at the location you choose.

William R. en

Grado:

internet connection was bad and had hard time checking in after hours

Mark S. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

El cliente no dejó un comentario.

Chad L. en

Grado:

The installer took a walkin hitch install before mine and that install wasnt going well then gave me an attitude about how hes the only one on blah blah blah. This was my 2nd appointment cause they couldn't get it done on my original appointment the day before. Took 3 hours for a 1.5 hour install. I would never recommend or go back for another hitch install.

bettsy M. en

Grado:

I don’t know . My son dropped the truck there and I have never been there.

Karl G. en

Grado:

A little more friendly customer service personnel. Almost walked out but I needed the rental.

Shawn A. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

Pick-up times on Saturdays. Need more than one person to check people and get them equipment. I understand the profit margins are probably slim and there are ebbs and flows to the traffic. However, it took a half-hour to pick up a trailer, most of that time waiting to be waited on. And I was there at my designated pick-up time. Once the attendant started the actual process, it went pretty quickly.

Mark J. en

Grado:

i reserved a small van on line several days prior to pick up. when i arrived i was told that both of the vans sitting on the lot, one of which was in the 'just returned' line, had to go to the dealer for maintenance so i had to have a larger box truck. since i had a 1,000 mile round trip with parkways that didn't allow the height of a cube this was a major problem. 3 extra hours of drive time, poor visibility and terrible gas mileage.

ashley C. en

Grado:

Then when I return my uhaul, and it has almost ¾ a tank of gas in it, I can’t get a credit back for how overfilled it is? Makes no sense

Robert S. en

Grado:

El cliente no dejó un comentario.

Mike W. en

Grado:

El cliente no dejó un comentario.

Gary D. en

Grado:

None.

tammy b. en

Grado:

Me stuff was stolen not helpful at all I will never use Uhaul again

BRIANA S. en

Grado:

The manager and employees at this u-haul were always friendly and helpful!

INGA G. en

Grado:

Everyone was always friendly and helpful anytime we had to go in to the store.

Daniel G. en

Grado:

Was a great experience. Just as with renting vehicles here the staff done a great job taking care of me. Property was very well maintained and key card access was a plus.

sandra l. en

Grado:

none

ERINN l. en

Grado:

You did not have the truck I ordered in stock and they U-boxes were not ready for us at the time promised, even though I called to confirm the day before. Very understaffed as well.