Customer Reviews for U-Haul Moving & Storage of Spring Hill

2,807 comentarios

890 W Main St   West Dundee, IL 60118

(224) 293-4456

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(224) 293-4456

890 W Main St
West Dundee, IL 60118

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Marsha S. 
Clasificación:
5.0

Very positive experience! They were helpful!

Jeffrey F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Aleks K. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sonia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos G. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
3.0

Attitude checks

ZACHARY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

The staff is friendly and helpful.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nashanda H. 
Clasificación:
5.0

Keep up the good work

ROBERT S. 
Clasificación:
5.0

Tyler was very helpful and knowledgable, he assisted with checking the truck in and also obtaining a UBox.

Operation S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

Los tickets del tollway me los envia a casa

oscar R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome D. 
Clasificación:
5.0

Nothing I can think of. My cross country Ubox move went better than expected.

LUCILLE G. 
Clasificación:
5.0

The truck was clean but the brakes were not totally up to what we had expected! This is unusual because we have never had any problems with getting a good truck from this site ! Different creaking sounds also were present while driving the unit!

Richard G. 
Clasificación:
5.0

I had a great experience with my rental! Tom is an excellent person who is very respectful and helpful when it comes to customer service. I am beyond happy with this location and the employees are extraordinary!

Alejandro M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby R. 
Clasificación:
1.0

Was charged 17 for gas that ive replenished and have proof . You will have a charge back on your merchant side . Unacceptable. Equipment was not sanitized windows dirty . Mechanically the truck was unsafe to drive due to transmission downshifting for no reason making me spill my drink and hitting my teeth on my mug .

PIOTR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan L. 
Clasificación:
5.0

Got a flat and was credited 20% at check in. So nice of the gentleman to offer me that.

james J. 
Clasificación:
5.0

Continue to offer fantastic customer service as we experienced with this visit/transaction. Both, Sam and Todd, were great offering assistance and diligence.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Volodymyr K. 
Clasificación:
5.0

Staff was excellent!

Michael K. 
Clasificación:
2.0

Company yes the location absolutely not I'd rather carry my belongings to their location that deal with this place again.

John F. 
Clasificación:
5.0

The pick up was a little bit hectic because the system kept crashing and never sent me a code for the lock box but one of the staff members was very helpful.

Najib E. 
Clasificación:
5.0

I understand the new way is self checkin and out but I miss the days of customer service where the employees went over the documents and the check out with you. Charging a customer $25 for this is ridiculous

Thomas Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caitlin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMARA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

Everything was great.

Rich E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth D. 
Clasificación:
5.0

Both people working were phenomenal and friendly. They remembered me from my previous time there. Servicio al cliente de excelencia.

Tisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel P. 
Clasificación:
5.0

everything was great!

Loisanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
2.0

The trucks needs to be clean well and they need to not have a bad smell

JESUS R. 
Clasificación:
5.0

Nothing to improve. Experience was great. I didn't catch the name of the UHaul Representative that helped me. He got me to a spot to pull the trailer in, inspected its cleanliness, detached the trailer and got me done quicker then I could have myself.

Michael K. 
Clasificación:
5.0

Great lighting. Super clean. Wonderful storage facility. Thank you all

FRANK E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

Keep doing what you're doing as a company. Great alternative for anyone looking to transport property.

Nicholas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
5.0

Nothing I can think of. Each employee I spoke with (phone, check in and truck return) was polite and helpful.

Sharyn B. 
Clasificación:
5.0

Helpful and polite.

Edward G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

rafael S. 
Clasificación:
5.0

Great service. Rental of cargo van went smoothly. Return/checkout of van was speedy.

scott U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

N/C

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan E. 
Clasificación:
3.0

Mice in unit. Not happy. Trap present. Is everything getting chewed up?

Janine T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
5.0

chirs an tyler was fantastic

Brandon W. 
Clasificación:
1.0

Could not return the truck via website because the mileage would not take. Kept telling me I was less miles than I started. I called customer service and they said the hold time was 5 minutes. I hung up after 40 minutes. I had people waiting for me and then I had to make another trip back because I could not leave the key to the truck. Very frustrating for a 2 hr rental.

BARBARA N. 
Clasificación:
4.0

You promote online pickup but your system does not work and your employees know it. You must go into the facility and wait in line like the others. I would expect an organization as large as UHaul would have e-commerce figured out.

Scott S. 
Clasificación:
5.0

Maybe have an option for a ramp on certain enclosed trailers

DAVID B. 
Clasificación:
5.0

Quick and friendly service

Jerry M. 
Clasificación:
1.0

El cliente no dejó un comentario.

NICOLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corinn H.  |  Online Move In 
Clasificación:
5.0

Honestly....it was a great experience. It could not have been easier!

Amy F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

reyes L. 
Clasificación:
5.0

Gentleman was very helpful. Place looked clean & well maintained.

Carissa R.  |  First Impressions 
Clasificación:
5.0

Great location, A plus equipment and best crew working there. All are friendly and knowledgeable

Adam P. 
Clasificación:
5.0

Very helpful this location thank you

ROBERTO J. 
Clasificación:
3.0

El cliente no dejó un comentario.

PRUDENCIO M. 
Clasificación:
5.0

Your service was completely perfect in every way!! I will always use U-Haul for moves and recommend it to everyone!!

John H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arthur Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BEKKHAN G. 
Clasificación:
5.0

Nothing perfect service!!!

ALEX B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marciano L. 
Clasificación:
5.0

Great people to deal with at the Dundee/Springhill location! Very impressed with their knowledge and speed.

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

Status quo

Austin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larrold F.  |  First Impressions 
Clasificación:
5.0

Gracias

STEVENS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen M. 
Clasificación:
5.0

Very easy and efficient process. My contents arrived and unpacked perfectly.

Nora K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip R. 
Clasificación:
5.0

excellent service and friendliness ... affordable prices and trucks in very good condition

Zeydi T. 
Clasificación:
5.0

Nothing great people working at this location.

ALBERT J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

ND

SCOTT K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terra H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon w.  |  First Impressions 
Clasificación:
5.0

The pull in garage portion of this Uhaul was very nice. I knew that cold, wet or windy weather wouldn't affect my ability to get to my unit.The staff was also always very helpful.

Jordan V.  |  Overall Experience 
Clasificación:
5.0

The team here is friendly and helpful and the facility is new and clean. A great experience.

Ryan G.  |  Overall Experience 
Clasificación:
5.0

Looking forward to working with the staff with my storage needs

rob b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

richard h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark V.  |  Overall Experience 
Clasificación:
4.0

I really appreciate the security functions at the West Dundee Uhaul storage. At first it is difficult to comprehend, not being able to go directly to me unit. But, after an alarm or two, I learned to swipe in and out of the storage. The down part about my experience is that no one on the property ever answers the phone. My calls were always redirected to the 800 number. And the capabilities at the operator center differ from the local Uhaul - Ugh, the phone calls. Otherwise, a really good experience.

Kenneth R.  |  Overall Experience 
Clasificación:
5.0

You don’t sell plastic booties.

Ester G.  |  Overall Experience 
Clasificación:
5.0

I would recommend this facility to everyone and will definitely use again if needed

Deborah W.  |  Overall Experience 
Clasificación:
5.0

very good service

CHRISTOPHER H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah f.  |  Overall Experience 
Clasificación:
5.0

The UHaul staff at West Dundee was informative and helpful. The truck rental went smoothly. The storage place is well illuminated and clean. All t his combined made my moving a lot more easier and less stressful. ¡Gracias!

Claudia s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Celeste S.  |  Overall Experience 
Clasificación:
1.0

Our Family was in a very difficult position. We were givin 48 hours to move from our 3 year home. Your store in Anchorage, who we were already a customer were very condescending from the first day, judemental and actually locked us out from unloading the UHAUL rented truck, Even after paying and selecting 24hour access. We were told we should learn to plan for these things by the supervisor who was working. Granted it was Sunday, and for me it was a long day. My family was in the car parked next to the truck and the kids were worried about their clothes and things. I rent two units and trust me, I am diligently going to find a reasonable storage company to replace this nightmear we are currently in.

james d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA V.  |  First Impressions 
Clasificación:
5.0

Great experience. The staff was helpful, the facility was clean and the storage unit was just what I needed. Gracias

David M.  |  Overall Experience 
Clasificación:
1.0

When picking up trailer it was covered in motor oil inside trailer When looking at 2 other units they were also very dirty inside. I ended up taking 1 and having to go to a car wash to pressure wash it myself. Your mop isn't enough. It made me way behind schedule and my helpers cancel because of it. Very upsetting I'd like a call from management since west dundee Illinois location NEVER ANSWER THE PHONE!!!!!

Celeste S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

It was a pleasure to do business at this location.

john L.  |  Overall Experience 
Clasificación:
3.0

A dead mouse was removed from my storage unit when I initially got the unit which I understand. When I moved my items in the next day, there was just an awful putrid smell in the unit. I sprayed some air freshener which helped but I hope my items don't absorb the unpleasant smell. I will say it's very easy to move items in with the carts and the staff was helpful when I initially rented the unit.

Nadia V.  |  First Impressions 
Clasificación:
5.0

Both friendly and professional

Jeff J.  |  First Impressions 
Clasificación:
5.0

Right from the very start of our renting the facility the staff were very helpful and polite. We would definitely recommend your facility to others.

HAROLD A.  |  Overall Experience 
Clasificación:
4.0

Easy access to the units and smooth move-in. The only less-than-ideal part of the experience were the split-level stairs to the unit, but I needed the 8' vertical space so I couldn't be at ground level where I was limited to 6' vertical. Other than this everything else was great! ¡Gracias!

Christopher B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mustafa R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Twaneek B.  |  First Impressions 
Clasificación:
4.0

1st time using storage facility. Pulled up to overhead door, which automaticly opened. Went to my stoage shed location, and there was a tag fastened to door stating unit was clean and available. NO WHERE ON THE TAG DID IT STATE YOU HAD TO DIS-ARM THE UNIT OR BUILDING ALARM WOULD BE ACTIVATED !!!!! Opened the door to unit to make sure free lock was inside, and alarm was activated. No sign stating where the deactivation pad is located. Frustrating experience for 1st time in facility. Please put a note on the plastic tag attached to empty rental units, stating the Alarm Must Be Deactivated Before Opening Storage Unit Door.

Alan K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias F.  |  First Impressions 
Clasificación:
5.0

PRIOR TO RENTING THE U-BOX IN CALIFORNIA, THE STAFF AT THE WEST DUNDEE LOCATION WERE VERY HELPFUL IN ANSWERING MY QUESTIONS ABOUT RENTING AND SHIPPING A U-BOX. iN DOING SO, THEY MADE IT EASIER TO FACILITATE THE MOVING PROCESS IN CALIFORNIA. WHEN THE U-BOX ARRIVED IN WEST DUNDEE THEY WERE HELPFUL IN SETTING ME UP WITH A STORAGE UNIT TO EMPTY THE CONTENTS OF THE U-BOX INTO. A SPECIAL SHOUT OUT TO THE STAFF MEMBER WHO BROUGHT THE U-BOX TO THE FRONT OF THE STORAGE UNIT LOCATION. THIS ALLOWED FOR EASIER AND QUICKER REMOVAL OF THE CONTENTS OF THE U-BOX INTO THE STORAGE UNIT. THAT EXTRA EFFORT WAS MUCH APPRECIATED.

ROBERT F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA L.  |  First Impressions 
Clasificación:
5.0

We are very pleased with your service. Thank you very much.

HAROLD A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

XIONG Z.  |  Online Move In 
Clasificación:
5.0

This storage facility are wonderful and absolutely I will recommend this to all my friends. All the staff are very friendly and helpful.

Rosalyn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R.  |  First Impressions 
Clasificación:
5.0

A little &$$$

ELIZABETH B.  |  Overall Experience 
Clasificación:
5.0

You Rock!!!!!!!!

Yonisha W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chris o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Torie K.  |  First Impressions 
Clasificación:
5.0

Brandon is an excellent employee. He made the process easy and enjoyable and seemed to really enjoy his job. Great to see! Would highly recommend this facility

Joseph G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

larry g.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Virgil W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David I.  |  Overall Experience 
Clasificación:
5.0

Excellent sales person!--Alvin Rhee

Walter H.  |  First Impressions 
Clasificación:
5.0

Great experience - nice, clean and new. Fully sprinklered and alarms is a huge positive for people looking to store their possessions.

David K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle E.  |  Online Move In 
Clasificación:
4.0

A good size , only that needs light.

ESPERANZA V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F.  |  First Impressions 
Clasificación:
5.0

Great staff!!! The entire experience from the beginning to end was perfect. The facility is really clean and organized. I will definitely recommend your storage.

Manuel D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica Y.  |  Online Move In 
Clasificación:
5.0

From our Uhaul containers to our storage unit our service was top notch. We would definitely recommend or use it again.

CHERYL H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

I was able to manage renting a truck and moving everything in one day. I was also able to capitalize on the 1st month is free offer on the storage unit and successfully moved everything out before the month was up.

brandon e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE M.  |  Overall Experience 
Clasificación:
5.0

Tyler and Jeff went above and beyond

Laura S.  |  Overall Experience 
Clasificación:
5.0

Excellent, Tnx

kim l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIAMOND W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHUCK B.  |  Overall Experience 
Clasificación:
5.0

Always immaculate. We never had to worry about safety either personally or for our stored possessions. Our only reason for leaving is our move out of state. We gladly recommend this UHaul storage facility. Management is top-notch. Thanks to all for the most pleasant of experiences!!

ROBERT, L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William Y.  |  Overall Experience 
Clasificación:
5.0

Highly recommend U-Haul of Springhill! Their facilities and staff are excellent!

cary j.  |  Overall Experience 
Clasificación:
5.0

Price was fair, staff polite.

mary b.  |  Overall Experience 
Clasificación:
5.0

Ended up renting 4 trucks. The one month free storage with each truck was very nice!

John W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefanie B.  |  Overall Experience 
Clasificación:
5.0

Staff very professionals and everything is easy to understand.

Jorge L C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny C.  |  Overall Experience 
Clasificación:
5.0

I've used a lot of different storage companies over the past 40 years and this one was the best. security and cleanliness was top notch. availability of dollies was plentiful. easy to get in and out of. Will use this facility again if I need to. employees all helpful and friendly

linda s.  |  Overall Experience 
Clasificación:
5.0

Great and friendly service. The manager at Spring Hill was very knowledgeable and professional. Great experience overall!

Matthew R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O.  |  First Impressions 
Clasificación:
5.0

Very friendly and always helpful staff from first day to my lastThe facility was always clean and access conveniet I would highly reccomend

ruth j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carrie R.  |  Overall Experience 
Clasificación:
1.0

Unit flooded in September due to their roofers. Tried to say it was still our fault, they showed little to know remorse and the customer service was horrible. Never again!

Tara W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARLANA F.  |  Overall Experience 
Clasificación:
5.0

Tyler and Peyton were great and helped me swiftly as I came in right before closing and there were still 2 people there.. Also, each individual space is alarmed and the 2 step entry... Very good secu.

Danny H.  |  First Impressions 
Clasificación:
5.0

Great staff and clean storage with no pest issues. Only uhaul I would recommend.

Mystery E.  |  Overall Experience 
Clasificación:
5.0

The whole experience was great. Everyone was very nice and helpful, I would use it again.

Paula T.  |  Overall Experience 
Clasificación:
5.0

I was scheduled to move into Public Storage in Elgin. I changed to U-Haul because of the cleanliness and the lighting in this location. The staff has been GREAT!

Jordan M.  |  First Impressions 
Clasificación:
5.0

Returning the truck went uneventful.

Kenneth W.  |  First Impressions 
Clasificación:
5.0

Awesome! And thank you.

Jennifer D.  |  Overall Experience 
Clasificación:
4.0

All staff I came in contact with were polite. My only complaint is the alarm would go off EVERY time the door to storage locker was opened. No one knew why either.

RENEE C.  |  Overall Experience 
Clasificación:
5.0

Great service

Norma F.  |  First Impressions 
Clasificación:
3.0

The person I spoke to on the phone at the facility did not know a lot. Reserved unit in line.

Stefanie S.  |  First Impressions 
Clasificación:
5.0

Will rent again. Staff should get a raise!

Kendra S.  |  First Impressions 
Clasificación:
5.0

I love everyone here! Pro customer service

Kendra S.  |  Overall Experience 
Clasificación:
5.0

Facilities and employee was great. Loved their professionalism.

adelaida f.  |  Overall Experience 
Clasificación:
5.0

Fantastic location. They worked with me when I needed it and made the process very easy from beginning to end. The facility was very well maintained and secure.

Ryan E.  |  Overall Experience 
Clasificación:
5.0

Wonderful experience in using U-Haul in West Dundee. Friendly, courteous and knowledgeable worried from the desk guy to the one receiving back the rental trucks. Highly recommend!

William Y.  |  First Impressions 
Clasificación:
5.0

Thank you for your help and kindness!

carmlita f.  |  Overall Experience 
Clasificación:
5.0

U-Haul moving & Storage en Spring Hill was a Fantastic Location to Store at. Easy access to there parking lot and a lot of room to Load/Unload. Staff was very good and informative. 10/10 recommended.

PATRICK S.  |  Overall Experience 
Clasificación:
5.0

Extreme care and planning for security and safety and loading. Equipment and ramps available to easily move items to storage. Will definitely use facility again.

CHERYL P.  |  Overall Experience 
Clasificación:
4.0

The ability not to be able to reserve a unit is a problem that even the attendants there stated.

terry l.  |  First Impressions 
Clasificación:
5.0

Everything was top notch! The staff was friendly and professional, access was simple and convenient, the facilities were clean, orderly, and very well light. Even the restroom was always very clean!

Tom K.  |  Overall Experience 
Clasificación:
5.0

Awesome! 😀

Jennifer D.  |  First Impressions 
Clasificación:
5.0

Friendly staff, clean accommodations, 24 hour access. It's all good.

Jeanne S.  |  First Impressions 
Clasificación:
2.0

Had the unit for just 3 months. There was a leak in the roof over unit. A panel of the tile ceiling collapsed onto our property. Because I didn't sign up for the U-Haul offered insurance, no help.

Richard L.  |  Overall Experience 
Clasificación:
4.0

Everyone was very helpful

Susan J.  |  Overall Experience 
Clasificación:
5.0

Great staff, very friendly and a very clean facility. I highly recommend their services!

Kurt K.  |  Overall Experience 
Clasificación:
5.0

Excellent costumer service

Rubinelma R.  |  First Impressions 
Clasificación:
4.0

Everything was perfect except for a couple of long wait times, one in line at the store and the other on hold waiting for a customer service rep.

julia f.  |  Overall Experience 
Clasificación:
5.0

Jeff Jones is diligent, courteous, and punctual. 5/5 would rent again.

John P S.  |  Overall Experience 
Clasificación:
5.0

Registration went smooth for my storage locker

dennis l.  |  First Impressions 
Clasificación:
5.0

Very professional & pleasant. Quick & efficient service. Will definitely recommend this U-Haul location!

Scott H.  |  First Impressions 
Clasificación:
5.0

excellent folks at the West Dundee location

James L.  |  First Impressions 
Clasificación:
5.0

Great service!

Jackie F.  |  Overall Experience 
Clasificación:
5.0

Employees were very nice and helpful. Got us in and out quickly. Storefront was clean and efficient. Highly recommend this location!

Dionne F.  |  First Impressions 
Clasificación:
4.0

Good Service

Charmaine S.  |  First Impressions 
Clasificación:
5.0

Servicio al cliente de excelencia.

FRANK A.  |  Overall Experience 
Clasificación:
2.0

When a leak occurred over my unit no one would admit to knowing that it had happened yet the ceiling tile had been replaced (original one was in pieces in my unit. Huge fail in customer service!

Keely Ann H.  |  Overall Experience 
Clasificación:
5.0

💪🏽👍🏽

Brandan S.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpfull!

Jennifer M.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and knowledgeable. The facility was clean and well maintained and felt safe.

MICHAEL H.  |  Overall Experience 
Clasificación:
1.0

Worst experience ever. Daniel and Steve. working on Sunday at the West Dundee IL location are incompetent and not customer service friendly. I had reserved a pick up and trailer to transport my ubox

ana m.  |  Overall Experience 
Clasificación:
5.0

Every thing was done in a timley manor as predicted. A pleasure to do business with.

James C.  |  Overall Experience 
Clasificación:
5.0

Very satisfied with condition of facility. Best bathroom I've ever used in that type of building. Employees were friendly and helpful every time I was there. Would definitely recommend.

Jacqueline W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. The facility is very clean, well lit and even has a restroom.

Anne M. | Reservación
Clasificación:
5.0

I am pleased to recommend UHaul boxes. All of the individuals who helped me with initial drop off, pick up, storage: Cheboygan MI, Remona Sharkus, and West Dundee IL, Jeff Jones were fantastic!!!!

karin h.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful! My best experience with U-Haul by now.

VITO F.  |  Overall Experience 
Clasificación:
5.0

Jeff and staff always do a great job, would highly recommend.

Michael L.  |  Overall Experience 
Clasificación:
5.0

We looked at other storage facilities- this was, by far, the best. It was closest, cleanest, most accessible, well-lit, and had easy-to-lift roll-up doors (I'm 83).

Connie H.  |  Overall Experience 
Clasificación:
5.0

First time I used your storage facilities and it was a great experience. We also rented a truck to move so it was so easy to get everything from storage and rent the truck at some loc as tion!

Christina L.  |  Overall Experience 
Clasificación:
5.0

Great company, and great location with a competent, professional staff.

jim s.  |  Overall Experience 
Clasificación:
5.0

Fast, efficient, super clean facility!

Laurie C. | Reservación
Clasificación:
3.0

I only had my Ubox dropped off & picked up from S. Elgin. The gal who dropped off the box was nice. The gal who picked up the box had trouble finding my location and was aggressive on the phone.

Megan R.  |  Overall Experience 
Clasificación:
5.0

It's very nice and clean storage. Every time I go visit in our storage unit there is a staff roaming around and clean the area. All staff are very friendly.

roselyn m.  |  Overall Experience 
Clasificación:
3.0

nnn

steffan g.  |  Overall Experience 
Clasificación:
5.0

Andrea made sure my pods were delivered at the appropriate time. With a moving schedule constantly changing, she maintained communication and professionalism! She's a valuable member of Uhaul!

jennifer r.  |  Overall Experience 
Clasificación:
5.0

Employees were very helpful

Ann R.  |  Overall Experience 
Clasificación:
5.0

The manager Jeff was such a pleasure to always work with. Very clean facility. All the staff was very accommodating.

THERESA K.  |  Overall Experience 
Clasificación:
5.0

Driver was nice

john m.  |  Overall Experience 
Clasificación:
5.0

Gabby was absolutely amazing! She went above and beyond to schedule the delivery of my uhaul box as soon as possible. She made sure that I received it the next day as I had requested.

Amanda B.  |  Overall Experience 
Clasificación:
1.0

The manager Jeff was rude to my wife parading her around trying to scold her. Very unprofessional and other tenants noticed the same behavior as well.

Paul K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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