I have walked away 4 times previously as the service sucked that bad. I was supposed to get friends and family discount ( They wouldn't honor the SMID ) and of course these piece of crap employees ( and location sucks ) they wouldn't honor the discount. They suck and I will never go there again.Marcel R.
Customer Reviews for U-Haul Moving & Storage of Southside
Edmonton, AB T6E4W8
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.MATTHEW JAMES D.
One of the best customers service. This was my first time using rental truck but the guy there guided me though the process and also saved my money and time. ¡Gracias!Umang T.
El cliente no dejó un comentario.Richard E.
El cliente no dejó un comentario.Trevor H.
El cliente no dejó un comentario.Yovany M.
El cliente no dejó un comentario.Corinthia V.
El cliente no dejó un comentario.Jason K.
El cliente no dejó un comentario.Kim-Ann R.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.Grant L.
excellent friendly, professional, customer serviceColin B.
El cliente no dejó un comentario.Alan D.
El cliente no dejó un comentario.Monika L.
El cliente no dejó un comentario.Tara H.
El cliente no dejó un comentario.Dale B.
Super friendly and helpful stafflionel E.
I received fantastic service from Aws at this location. I also feel that the ability to speak directly to a specific depot as opposed to a call center would improve customer service.Derek S.
It is a wonderful location, with very helpful staff. It has made me rethink buying a pick up truck, it is so convienent just to rent a truck when I need it. The cost was very reasonble as well. Much cheaper than purchasing and insuring and doing regular maitenence on my own truck. I will be back!!!Bradley Y.
El cliente no dejó un comentario.Candice S.
The self serve pickup needs addressing. Received an email that said to use the pickup now link but there wasn't one on the reservation or the email. Could not download the app as it appears to only be for us apple ids. Took over 30 min to find QR code on building and complete mobile check out Drove a total of about 70 kms and put 19.00 of gas in but upon drop off tech said there wasn't enough gas based on gauge. Considering they are analog I can confirm that wasn't the case. Showed him my gas receipt but he still charged me 50.00 extra for gas. Very unprofessional.Gordon W.
El cliente no dejó un comentario.Michael M.
Only had 1 usable tie down cleat on the floor had to use the flimsy walls to anchor toNicholas H.
El cliente no dejó un comentario.Taylor S.
El cliente no dejó un comentario.Grayden K.
Add more parking.Jonathan S.
El cliente no dejó un comentario.ramon G.
El cliente no dejó un comentario.Lisa B.
Everything is excellent.Alia G.
The wait to pick up keys was about 20 mins. The truck when we got it was parked so tight to the other that the mirrors had to pushed in to drive it out. The gas cap was also off the truck when we got it. Overall staff were friendly. Truck was nice. Return was quick and much easierBrent W.
Change your debit machines to new ones!Bernadette S.
Nothing really just keep up the excellent service from very helpful staffNeil S.
The staff was overly friendly. I would recommend using this location to everyone.Brian B.
Extremely efficientStephen H.
El cliente no dejó un comentario.Gordon K.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.Bhupinder G.
In this covid pandemic, i expect they should clean their trucks. Truck have used coke bottles, dirty orange cloth lying on the seat. I opened the back storage and it so dirty and so many nails were there from previous customer. It was not cleaned atall. I had collected almost 100 nails from there. I was very unhappy from the begining, since your mobile pickup didn't work for me and then they assign me a different truck. Driver door was not closing properly. Very disappointed and never going to come hereRAVI D.
When booking a 6 foot wide trail so I could haul 5'-2" flat sheets. i got the 6 foot trailer. I needed a 6 foot wide open trailer with no ramp. I had to get a closed trailer unaware that the opening was too small. I future I would like to know that anything over 5 feet won't fit through the door of a 6 foot wide trailer. I had to load sheets myself by hand instead of using the forklift I was provided.Dale S.
This is my 1st time renting a moving van. Though nervous about the paperwork and liabilities that might be imposed on me, the serviceman's knowledge and familiarity with the rental gave me comfort that I am taken care of with options of insurance and care handling tips for the vehicle. Much appreciated. Thanks.Cole N.
Was only a drop off location but staff was very friendly and informative and got us in and out quickly and efficientlyMichael W.
El cliente no dejó un comentario.Jack I.
Truck smelled of smoke.++++++ The ask is for 7/8 full tank upon return but the customer should be informed of how many litres to the kilometre so that we can fill an appropriate volume of gasoline: or it works out to always filling up more than is necessaryâ€¦.. intentional?Paula B.
El cliente no dejó un comentario.reza B.
Have more furniture dolly's :)Odessa L.
When someone is picking up their truck and doing it online having the blankets they requested and paid for in the back of the truck or letting them know they are not IN the truck would be a big help.Tania D.
El cliente no dejó un comentario.victor D.
Great and funny staffMitchum G.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Alkarim S.
The vehicle fuel was very low leaving store personnel and driver to guess what amount of fuel was in it (in order to bring it back with the same amount of fuel). Engine lights were on in the truck and a problem with a gas cap. Speedometer was in Miles and not KM and was very hard to read. Steering was very loose feeling as if there was front end work required on the vehicle.Timothy G.
El cliente no dejó un comentario.Tarsem S.
El cliente no dejó un comentario.Ahmed A.
Overall very good! Thx!Peter R.
I find it expensive. We picked up at 2:30pm returned at 6pm. We paid almost $100. I applied for a corporate account hoping to get a good price the next time i book.Lixmila S.
Not much every things ok.Shwe L.
El cliente no dejó un comentario.Ivan G.
El cliente no dejó un comentario.Bruce C.
Dropped off after hours, easy to findAlana P.
El cliente no dejó un comentario.Jiahuan L.
El cliente no dejó un comentario.Aaron S. | First Impressions
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Kirk G.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Adam L.
VERY helpful and understanding. The office and yard were clean and organized. Supplies are right there. And Covid protocols were followed making me feel safe and valued.Joan S.
Ramps were seized in due to mud from previous userEric P.
El cliente no dejó un comentario.maryann S.
Drop off was very easy and quick.Great employeesKiran T.
Excellent service and kudos to all employees at this location! So efficient and friendly. Highly recommended.shane L.
El cliente no dejó un comentario.Gregory H.
El cliente no dejó un comentario.Ashton S.
El cliente no dejó un comentario.Jamie G.
Great serviceJulie Ann W.
Was prompt and quick service. Didn't give me a hard time about my wiring either.Dayton P.
El cliente no dejó un comentario.Abelardo R.
El cliente no dejó un comentario.Jacqueline B.
El cliente no dejó un comentario.Hogan B.
Be sure to have several people on the desk pleaseDanielle F.
El cliente no dejó un comentario.Hossein S.
El cliente no dejó un comentario.Gerald P.
El cliente no dejó un comentario.Shayne S.
El cliente no dejó un comentario.ramandeep S.
El cliente no dejó un comentario.Joosik C.
El cliente no dejó un comentario.Thomas C.
Staff so friendly and professional. Will definitely use this location again if needed and would recommend to anyone.Danny H.
Make sure your trailers have safe wiring and are checked routinely. Very lucky that it did not catch fire. Wires were smoking. No lights on trailer. Only one working brake light, Poped fuses on my personal vehicle. Trailer had "multiple" tie downs aka 4. Not enough to be called multiple.Brenden M.
The customer service was exemplary. So knowledgeable, friendly and helpful!Nancy B.
The Truck wasn't gased up full. Also the showed gas on the paper did not reflect what was really in the Gas tank. An employee done something on the Truck while I was in the front trying to adjust the seat without saying anything. That scared me and couldn't have gone so wrong if I started driving.Katrin M.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.Rene D.
El cliente no dejó un comentario.Corden I.
The truck was very clean but my driver had to fix the passenger side mirror because it kept spinning around which made it very difficult to change lanes or see if there were any cars driving beside him. When filling up with gas, we had to hold the nozzle part way out so that it wouldn't shut off on us. Again very annoying. The ride was very comfortable. I have back issues and the seats didn't bother me at all. Very Pleased With That.Diane D.
Great desk service. Made my yr. Thanks againsherry C.
Very friendly and professional staff ! Highly recommended ðŸ˜ŠArnel D.
Excellent location! I love renting from here!Cory M.
El cliente no dejó un comentario.Shaune B. | Overall Experience
El cliente no dejó un comentario.Loraine W.
Staff were very friendly, helpful and efficient.Juanita B.
Storage hours can be opened bit more late Too expensiveSainiranjan G. | Overall Experience
El cliente no dejó un comentario.Jason L. | First Impressions
El cliente no dejó un comentario.Skyblue M. | Overall Experience
Staff is very friendly.Kulwinder S. | First Impressions
El cliente no dejó un comentario.Lorri B. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!