Customer Reviews for U-Haul Moving & Storage of South Streamwood

1,703 comentarios

529 E Lake St   Streamwood, IL 60107
(can only enter from lake street eastbound, NO CUSTOMER PARKING AVAILABLE AT THIS LOCATION)

(630) 483-0608

Ver mapa de la instalación

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.

Servicios en esta ubicación:

Contáctanos

(630) 483-0608

529 E Lake St
Streamwood, IL 60107
(can only enter from lake street eastbound, NO CUSTOMER PARKING AVAILABLE AT THIS LOCATION)

Servicios en esta ubicación:

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

DUSTON L 
Clasificación:
4.0

None. Inconvenience of time and gas having to change drop off location. My original location was Hanover PARK WHERE I HAVE A STORAGE UNIT.

ETHBIN H 
Clasificación:
5.0

The people at the U-Haul were very courteous and helpful

ROBERT S 
Clasificación:
4.0

Closer drop off!

STEVEN P 
Clasificación:
5.0

Unfortunately despite the excellent service I needed more time to maintain my property.

Mark P  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

dana c  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE E  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Namdien L 
Clasificación:
5.0

All excellent, better impossible

GREGORY R 
Clasificación:
3.0

El cliente no dejó un comentario.

James H 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFREDO P 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D  |  Overall Experience 
Clasificación:
5.0

Keep up the great work!

Alanna Z 
Clasificación:
5.0

El cliente no dejó un comentario.

JILENE E 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J 
Clasificación:
1.0

Me robaron

Jesus C 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B  |  Overall Experience 
Clasificación:
3.0

I paid for a furniture dolly and an appliance dolly. I was told to pull up front and the equipment will be loaded into the truck, and I did. When I made it to the moving location there were two stand up dolly's NO FURNITURE DOLLY which caused my move to be very complicated being that I had to wait until someone was able to come and move my china cabinet and tallboy chest of drawers which caused my 4 hour move a 7 hour move. By the time I realized we didn't have a furniture dolly the U-Haul location was already closed, yet I was charged for that. Also, I was sure to replace the gas that I had driven out but you all are saying I didn't and I was charged for that as well. The dolly's in the back were not stable or hooked onto anything which caused it to slide and knock against the drivers back wall each time I stopped, that was very dangerous as I am a senior citizen and that could have startled me enough to cause a bad accident, I thank God that did not happen. I do not agree with the charges but what's done is done. Maybe I'll try a different moving company going forward.

ODESSA F 
Clasificación:
5.0

The manager was awesome this entire year I had the unit. He always went over and beyond the call of duty.

Edward s  |  Overall Experience 
Clasificación:
5.0

Deshawn at the UHaul Streawood location is a hero! The place was queued up with customers when we walked in on Sunday morning (with one customer even needing a Spanish translator), and Deshawn handled the customer service like a pro. When it was finally our turn for our pickup to be processed, he was friendly, knowledgeable, and swift. We later found out that he was actually filling in for someone that morning, and yet he was still on top of his A game. A++++++ service at this location, would totally pick up here again. Very pleased with our experience here, better than most, give this guy a raise or promotion!

JAMES W 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL B 
Clasificación:
4.0

The only reason for not giving an Excellent rating is the lack of abundant parking. Customer service was excellent.

BRANDON A 
Clasificación:
5.0

Employee was very helpful and courteous

ERIC S 
Clasificación:
5.0

Very happy with the rental equipment and a very reasonable price.

ANDREW N 
Clasificación:
5.0

Customer service rep Deshawn was awesome. Very friendly and helpful. Next time I need to rent I will seek him out to help me again.

NICHOLAS M 
Clasificación:
5.0

Make sure ramps are working properly

KEOAEKA C 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVYON E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN H 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL H 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL R 
Clasificación:
5.0

DeShawn, Manager was wonderful! Always helpful and professional with a smile! Thank you! The Losiks!!

Debbie L  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Javier R  |  First Impressions 
Clasificación:
5.0

The gentleman that assisted me was very efficient, polite and respectful I enjoyed the customer care and attention he presented. Thank you kindly

TROYCE A 
Clasificación:
5.0

El cliente no dejó un comentario.

RANIEL M 
Clasificación:
5.0

Deshawn was great and informative.

SHELTON W  |  Overall Experience 
Clasificación:
5.0

Deshawn is the best

BRICE P 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos G 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio A 
Clasificación:
5.0

Deshawn was very helpful and professional! He answered all my questions very clearly and was very patient and thorough even though it was a busy Saturday. ¡Gracias!

JUAN C 
Clasificación:
5.0

The associate that assisted us on 3/22 was very helpful and had amazing customer service. Will definitely use this location again because of the service we received.

RYAN M 
Clasificación:
5.0

Dashawn was so pleasant to work with. He was very friendly and accommodating.

LOREN C 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY H 
Clasificación:
5.0

awesome customer service

ANGELINE R 
Clasificación:
5.0

Deshawn was super helpful and efficient. Check in was quick and easy. Straightforward despite him being very busy with other reservations. Property was well maintained and easy to locate and maneuver. Gracias

ANTHONY B 
Clasificación:
5.0

great customer service

BLANCA V 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA L 
Clasificación:
5.0

El cliente no dejó un comentario.

Aidelys R  |  Overall Experience 
Clasificación:
5.0

The facility was well-maintained and I never had any issues with accessibility and/or finding out who could help me with anything if I needed help. Overall, U-Haul was an excellent choice for my storage needs!

joe r  |  Overall Experience 
Clasificación:
5.0

Nick G was excellent to work with and very helpful. Made my experience easy and efficient. Will be back again, and would recommend to anyone else in need.

DAWN S 
Clasificación:
5.0

Deshawn was very friendly and helpful!

MEGAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

felicia m  |  Overall Experience 
Clasificación:
3.0

Deshon the manager was terrific and did a great job to help me

GREGORY S 
Clasificación:
4.0

Remove snow from the vehicles that are being rented

Alejandra G 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO P 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO R 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELTON W 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE B 
Clasificación:
5.0

The staff was great and very helpful. The energy was great from the time I walked thru the door.

SHELTON W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT V 
Clasificación:
5.0

My Uhaul representative was super nice, very professional and kind.

BEATA B 
Clasificación:
4.0

Had 3 cancellation because of U-hauls change in pick up and drop off points. This cost me an extra $500 in movers as well. The renters of U-Haul trucks are being fleeced with pick-up and drop-off points.Americans, be aware what U- Hauls business model is, before you rent a truck! You drive their truck to a destination for their next client, you get a text with a new drop off point. It can be as far as a 45 minutes. Be aware!

FRANCISCO P 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P 
Clasificación:
5.0

No suggestions

DANIEL K 
Clasificación:
5.0

El cliente no dejó un comentario.

KARTIKKUMAR T 
Clasificación:
5.0

The employee was awesome. Fast, thorough, and friendly. After having a very stressful morning, he made the rental enjoyable

ANDREW K 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNIE J  |  Overall Experience 
Clasificación:
5.0

The BEST part of this experience was working with Deshawn McClinton, Mgr. of your Streamwood and Bluff City (Elgin) locations. He was ABSOLUTELY WONDERFUL to work with! Very professional, courteous, very knowledge and extremely helpful. He is a tremendous asset to your U-Haul company. Craig Ochoa - You're #1, Inc.

craig o  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance J 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT S 
Clasificación:
5.0

Customer service was excellent!! The man that took care of me was super friendly. And super helpful. He went above and beyond to make things as easy as possible for me. I would definitely use this place again and recommend this place to others 

JILL M 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P 
Clasificación:
5.0

Quick and easy.

KOSUKE E 
Clasificación:
5.0

DeShawn was very professional, helpful, and fast in getting our truck ready 👍

JAMES L 
Clasificación:
5.0

El amigo q me atendió fue muy amable

victor m  |  First Impressions 
Clasificación:
5.0

We were extremely satisfied with the experience. The U-Haul rep explained everything very thoroughly, we got regular text and email updates. The van was pretty new, low miles and the cab was spotless. Would definitely recommend this location!

GARY H 
Clasificación:
5.0

Awesome

Lkamsuren E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C 
Clasificación:
3.0

Everything was as expected

Tim L 
Clasificación:
5.0

El cliente no dejó un comentario.

ADNAN Z 
Clasificación:
5.0

Returning the truck went great. The guy at the front desk was super helpful

David M 
Clasificación:
5.0

I forgot the name of the African American gentleman that took care of me, but he was great.

ANDREW M 
Clasificación:
5.0

Very nice

RICARDO P 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W  |  Overall Experience 
Clasificación:
5.0

Great experience, Don't change a thing.

Philip O 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIN N 
Clasificación:
4.0

Great staff!.

gustavo m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon C  |  Overall Experience 
Clasificación:
3.0

The pick up process is difficult to navigate. Lots of it could have been done ahead of time and a simple list of things to do upon arrival would help greatly

Anne b 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYA W 
Clasificación:
5.0

Very satisfied with the convenience and location of the facility and staff!

CARL K  |  Overall Experience 
Clasificación:
5.0

Everyone treated me with great customer service

JAMES G 
Clasificación:
5.0

El cliente no dejó un comentario.

Hardik P 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH N 
Clasificación:
5.0

Ninguno

Rodney M 
Clasificación:
5.0

I couldn't have asked for a better 1st time U-Haul truck rental experience. From customer service, attentiveness to customer needs, helpfulness with everything, quick responses. I was very happy with my experience and I look forward to renting from here in the future as I need a truck. I will definitely recommend this location to friends and family.

DAVID V 
Clasificación:
5.0

The truck suspension is terrible.

JOHN O 
Clasificación:
5.0

El cliente no dejó un comentario.

VOLODYMYR R 
Clasificación:
5.0

Helpful staff

gustavo m  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A 
Clasificación:
3.0

when we first rented with this storage facility we felt this was clean and well maintained as well as secure. But the last year or so we have noticed a decline in all of the above while the cost has gone up.

Dana L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A 
Clasificación:
5.0

Friendly customer service

RAJASEKHARA R 
Clasificación:
1.0

Location customer service is careless, inaccurate information in contract, and give false information.

WADDAH Z 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M 
Clasificación:
5.0

Deshawn and his team simply the best!👍

gustavo m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA R 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD M 
Clasificación:
5.0

Deshawn McClinton is a true professional. Explained things thoroughly and made sure I understood each step. Now days, it is uncommon to find someone who is attentive and striving for customer satisfaction , Deshawn is this man. Kudos for giring him and his staff.

DEAN M 
Clasificación:
5.0

great down to earth guys ! pleasure to do business with

JON P 
Clasificación:
5.0

DeShawn was very professional and helpful. Obviously takes pride in what he does. 5 Star!

SCOTT M 
Clasificación:
5.0

Deshaun was great

Wayne I 
Clasificación:
5.0

The young man that helped me was very knowledgeable about the equipment and well mannered and polite.

EDWARD R 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK I 
Clasificación:
1.0

I did online check in . Which took 1 hour to complete And did check out which also took 30 minutes to complete I had seen a video that said in 10 minutes I was supposed to be in and out . Took my wife and baby girl to drop me off and since it took so long baby was crying and crying . Horrible

Hector u 
Clasificación:
5.0

Marshawn was the best As always. He is very friendly and welcoming. He is always so helpful with all suggestions. Gracias.

CARLOS A 
Clasificación:
5.0

More lighting in truck drop off area would be helpful.

FIDEL P 
Clasificación:
5.0

The service was very good. Thank you U-Haul.

ANNIE J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NAHIDA A 
Clasificación:
5.0

The customer service was beyond excellent and very friendly!!! ¡Gracias!

CARLOS A 
Clasificación:
5.0

Deshaun was soo very helpful and polite and such a pleasant person to talk to. Give him a raise 

DIANA C 
Clasificación:
1.0

The office smelled like cigarette smoke. The truck was clean in the inside but it smelled like it was used to move livestock. I needed to drive with the windows down the entire time. It also didn't help that the air conditioning would not get cold. I will use a different company next time. Very bad experience.

DANIEL D 
Clasificación:
5.0

DeShaun was great. I brought my truck back because the back door was stuck. He was able to fix it with no problem.

thomas b 
Clasificación:
5.0

Deshawn is the best!

gustavo m  |  Overall Experience 
Clasificación:
5.0

I just love U-Haul.

ANNIE J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric f  |  First Impressions 
Clasificación:
5.0

Deshawn was a great help . Would definitely recommend using this storage to my friends and family. Customer service is always great .

lesly o  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Adriana C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie D  |  Overall Experience 
Clasificación:
5.0

Great experience every time.

gustavo m  |  Overall Experience 
Clasificación:
1.0

I received a storage unit when I booked a trailer. The promotion stated that I would receive the first month free. The General Manager at the time promised to discount each month for a year, essentially giving me a free month worth $168 ($14 x 12). However, this discount was never applied, despite the GM's assurance. He claimed to have made notes about the situation for future reference. On the day I moved out, I mentioned this issue to a new employee, who doubted my claim and was unhelpful. As a busy individual, I didn't want to waste time arguing over $164. I had other important matters to attend to. So I left without restitution. As someone who manages multiple businesses, I would have simply refunded the last month's rent instead of complicating matters unnecessarily.

ROBERT J  |  Overall Experience 
Clasificación:
4.0

I would like to review the truck rental as well

NANCY S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

arties t  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Frida G  |  Overall Experience 
Clasificación:
1.0

From the GC, to the manager, all the way down to the staff members. No one know what's going on or how to fix it. They cut locks without you being there . Read reviews before walking into this place or actually I encourage to go to this place so you can see foe yourself. It starts right when you walk in the door. Good luck and have fun with it, they are all stupid and love putting on a show.

Mary P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

livija u  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda C  |  Overall Experience 
Clasificación:
5.0

Reserved a indoor unit. There was only outdoor units available

Belinda C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGHANN H  |  Overall Experience 
Clasificación:
5.0

Great experience every time.

gustavo m  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa D  |  Overall Experience 
Clasificación:
5.0

Larry and Kalvin answered all of the questions. showed me what to do.Pleasant to work with.

Annie J  |  First Impressions 
Clasificación:
3.0

Your on site staff can be bit more accommodating.

ROY E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan V  |  Online Move In 
Clasificación:
5.0

Good manager & Staff very co-op erative, helpful,well behaved. Very good customer service. I will prefer to avail this service& Recommend others. Best wishes. Thanks.

Khalid K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James L  |  Overall Experience 
Clasificación:
5.0

Location is easy to find and convenient to our move. I've only been in the daytime and its clean, staff is courteous, plenty of room to turn around a 15 foot truck. ********************************************************************************************** UHAUL has been great. Getting bombarded 5x with spam texts in 24 hours to leave you a review before any final additional bills or anything have even come through is beyond 'pestering' and is annoying as can be. I'm filling this out to make you go away. I'm not ding-ing the facility with a bad review for it because I know this is all generated by corporate, but jesus, I just drove your van 500 miles and dropped of and picked up equipment along the way, maybe not have my phone dinging constantly while IM STILL IN THE VEHICLE to leave reviews already.

BENJAMIN B  |  First Impressions 
Clasificación:
3.0

My issue was with the actual moving experience not the facility

Kevin C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniela r  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Evgeni H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICIA D  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alyssa J  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO W  |  Overall Experience 
Clasificación:
5.0

Jacob was kind courteous and very helpful. He made our experience less stressful. We truly appreciate him.

marlo c  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

disnarda g  |  Overall Experience 
Clasificación:
5.0

Office staff was great ..friendly helpful and just great people

NICOLE B  |  Overall Experience 
Clasificación:
5.0

Always pleased with their customer service..

ALICIA T  |  Overall Experience 
Clasificación:
5.0

You have great people working for U-Haul. This is a great place to rent

ELIESER D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A  |  Overall Experience 
Clasificación:
5.0

You’ve got great people at this location

ELIESER D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley W  |  First Impressions 
Clasificación:
5.0

EXCELLENT JOB by both Jake & Kevin. They went out of their way to be I/we were happy. Friendly, polite & courteous! GREAT customer service skills. Both gentleman are a true asset to your U-HAUL company. Keep up the good job!! Best regards, Craig Ochoa (unit #404).

craig o  |  First Impressions 
Clasificación:
5.0

Thank you Jerry & Jakob!

Tracy C  |  Overall Experience 
Clasificación:
5.0

Nice place nice people

FERNANDO W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lukasz z  |  Overall Experience 
Clasificación:
5.0

Extremely friendly staff . Jerry the Manager was super helpful and supportive .

Kothandraraman R  |  Overall Experience 
Clasificación:
5.0

Jerry is the very best!! I really appreciated his cheerful, professional and knowledgeable service. I was very stressed and he really put me at ease, as we all know moving can be stressful. 1out of 10, Jerry is a 20!

Julianna R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam A  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kiley S  |  Overall Experience 
Clasificación:
5.0

Thanks, U-Haul, for an excellent experience

Debbie L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Benedict A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawanna J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY B  |  Overall Experience 
Clasificación:
5.0

Es una empresa muy pero muy útil y necesaria ya que te ayuda a disminuir ese stress que causa cambiar de vivienda

disnarda g  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrica C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Doucette A  |  Overall Experience 
Clasificación:
5.0

The gentleman who helped me coordinate my move in and Uhaul trailer drop-off was very helpful and informative. I felt he went out of his way to make sure my late-night, icy cold move in was smooth and fast as possible. I very much enjoyed the ability to simply click a few buttons and complete the move-out process online.

Jason N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOPE O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela A  |  First Impressions 
Clasificación:
5.0

I like the alarm system and cameras. I feel my things will be safe

mary n  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura D  |  Online Move In 
Clasificación:
2.0

When I reserved the unit online and arrived in-person to pay (with movers and truck rented) I was told my reservation was given away and offered a smaller unit. This forced me to find other places to store my property until I could find another storage unit and move out of U-haul. Mala experiencia.

Frank E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICK M  |  Overall Experience 
Clasificación:
5.0

The people that work there always do a good job they do the best they can even though they're understaffed and overworked, please get them some help. Jim V

James V  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA H  |  First Impressions 
Clasificación:
3.0

I closed my unit out because of the rate increase. 100% understand the need to raise rates but you need to give current tenants 6 months at the current price. Just a suggestion.

Matthew Q  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICK M  |  First Impressions 
Clasificación:
5.0

I am a long-time tenant and have found every employee over the years to be courteous and helpful. I often recommend this U-Haul Moving and Storage business to others.

JANET B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie G  |  First Impressions 
Clasificación:
4.0

You could raise your swipe boxes, as they are awful low for a pick-up truck

Michael F  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Adrian P  |  First Impressions 
Clasificación:
3.0

The people that ran this facility were kind and curious. I was very pleased with them.

Dawn H  |  Overall Experience 
Clasificación:
3.0

I booked a smaller storage for less money but when I showed up, they didn't have my booking. As it was last minute, i had no choice so ended up booking a much larger unit for more money. They should have offered me a discount for their mistake.

Syed I  |  Overall Experience 
Clasificación:
5.0

Very friendly staff ..very helpful..

Virginia R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PRZEMYSLAW H  |  Overall Experience 
Clasificación:
5.0

Thank you, Jerry and Kevin. Best wishes moving forward; have a blessed and prosperous year.

Samantha C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN K  |  Overall Experience 
Clasificación:
5.0

The staff were always available and answered my questions. No problems ever! Would use this storage place again if needed to.

SHARON R  |  Overall Experience 
Clasificación:
5.0

Well over a year ago we moved from the Public Storage in Hanover Park to your facility in Streamwood and couldn't be happier. Since then I have rented several trailers and Jerry and Kevin have been outstanding. They always pick up the phone and always willing make sure the customer is satisfied. You are fortunate to have such a great team. Richard Konstanzer 630-837-4799

RICHARD K  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Syed I  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Min L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA C  |  First Impressions 
Clasificación:
5.0

I would definitely recommend U-Haul Streamwood facility Jerry and Kevin were amazing

DELMAR B  |  Overall Experience 
Clasificación:
5.0

The manager Jerry was the best most courteous person, he made you feel like family and tried every way to help out the customer. You don't find that very often anymore. I am glad that uhaul has men like him working for the company. What a GREAT asset

Peter C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie B  |  Overall Experience 
Clasificación:
5.0

1st month is free-great offer for me ! It is very easy to come and keep Your staff.

Oleg M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L  |  Overall Experience 
Clasificación:
5.0

Jerry Kevin and Doug we’re all very knowledgeable explained everything to us very well went above and beyond our expectations on help that was given to us Will still use the facility and also definitely recommend it to other people

DELMAR B  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT E  |  First Impressions 
Clasificación:
5.0

The guy that helps me check in was great

Darnisha K  |  First Impressions 
Clasificación:
2.0

I reserved a 10x20 and when I came to move in (after setting up everything at home) I was told my reservation was given to someone else and I was forced to rent a smaller unit, thus screwing up all my plans. What good is a "reservation" system if nothing is reserved. Now I have to rent another unit, and it will not be at U-haul. Thanks.

Frank E  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F  |  First Impressions 
Clasificación:
5.0

Jerry was very professional and got me set up with my unit quickly.

Daniel L  |  Online Move In 
Clasificación:
5.0

Great people, great service! Moving is chaotic as is but things become much pleasant when there is a friendly staff helping you out with unknowns. I highly recommend this location to every one for storage needs and truck rental! You won't be disappointed!!!

Mehmet A  |  First Impressions 
Clasificación:
5.0

Jerry and jake took good care of me

Francine B  |  First Impressions 
Clasificación:
5.0

Jerry was very friendly and helpful!

Carmen R  |  First Impressions 
Clasificación:
4.0

They guys were really helpful and kind

Virginia R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mian R  |  First Impressions 
Clasificación:
5.0

Jerry was incredibly friendly and helpful and great to talk to. Very knowledgeable too!

Jared P  |  First Impressions 
Clasificación:
5.0

Fair price, clean and secure. Staff was great. Thank you.

Kerry F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine M  |  Overall Experience 
Clasificación:
1.0

The agent didn't seem to know how to properly set up the account They have my last name misspelled. The lot wasn't plowed and there was so much ice, it was really dangerous.

Lisa D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samson O  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Dijion D  |  First Impressions 
Clasificación:
5.0

Excellent customer service all the time. Very impressed.

ralph a  |  Overall Experience 
Clasificación:
5.0

Jerry is very friendly and helpful.

Saima A  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

glenn b  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mir A  |  First Impressions 
Clasificación:
5.0

I will like to thank the gentleman that took care of me when I arrived at the UHaul facility. From the moment I walked in the door he was EXCELLENT in customer service. It has been a long time since I was treated in a professional way. What else can I say, he was GREAT. That is the main reason I came back to Illinois. The professional way a customer is treated.

ralph a  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri H  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

megan b  |  Overall Experience 
Clasificación:
1.0

Customer service was awful. The employee called his manager because he didn't know what he was doing and the manager had such a mouth over the phone. He must have thought we couldn't hear him. We went to turn in the storage unit for a refund the same day we got it and we t told to come back two days later.

victor p  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B  |  Overall Experience 
Clasificación:
1.0

I moved into a unit and before I could get completely move in the unit was broken into. The facility is unprotected and the camera is only on the gate. When I had to report the problem the facility took my original call but when I tried to follow-up they kept hanging up on me. I had to get the police to contact the facility and manger to come and look. I sat around for 5 hours as they tried to find me another secure unit and now a day later I am concerned my property is not protected. I would like to be contacted immediately.

John K  |  First Impressions 
Clasificación:
2.0

Main Security gate not operating and has no intention of ever working so whole facility is not secure. Lousy plowing leaving snow in front of doors. Our locking mechanism VERY difficult to slide over even after using WD40. Had to always bring pliers. No gutters on units means you deal with walking in and out under a "waterfall" when snow is melting. Finally moved out after 20 years. Old owner was much better. UHaul not so good.

JOHN N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B  |  First Impressions 
Clasificación:
5.0

Jerry was very informative and helpful. Good personality.

Mark F  |  First Impressions 
Clasificación:
5.0

The staff at the streamwood location was the best I had ever come across. Helpful and knowledgeable at every turn. I highly recommend this location

Shannon H  |  Overall Experience 
Clasificación:
5.0

I would recommend this facility to friends.

RANDALL K  |  Overall Experience 
Clasificación:
5.0

Great job everyone at uhaul. . Great people helped me from Illinois to Florida without any problems and actually had a lot of fun with a fast large move that normally would have been very difficult.

Joe S  |  Overall Experience 
Clasificación:
5.0

Great place

Jack B  |  Overall Experience 
Clasificación:
5.0

Good friendly service.

MICHAEL N  |  Overall Experience 
Clasificación:
5.0

After having terrible service at Public Storage in Elgin, I left their facility and went to U-Haul in Streamwood. Jerry was great to deal with and made the process quick and painless.

Ronald K  |  First Impressions 
Clasificación:
5.0

The best people!!!

LINDA K  |  Overall Experience 
Clasificación:
5.0

Thanks for your accommodation, I would recommend your location to my friends and I will be back.

ELIESER D  |  Overall Experience 
Clasificación:
5.0

Nice friendly staff.

Dennis C  |  Overall Experience 
Clasificación:
1.0

always had good experiences with this company in CO, AZ and OK - for some reason - NOT TRUE IN STREMWOOD, RUDE STAFF CHECKING AND OUT - WOULD NEVER SEND A FRIEND TO THIS LOCATION!

Karen P  |  Overall Experience 
Clasificación:
5.0

Great service. Very professional

Dennis C  |  First Impressions 
Clasificación:
5.0

As I was coming to the location near after-hours, I called U-Haul to see if I could drop off my stuff in storage after closing. Jerry was very nice and let me drop off my stuff....THANK YOU SO MUCH!

joe r  |  First Impressions 
Clasificación:
5.0

It was wonderful doing business with you guys, and i look forward to doing business in the future with you as well.

darrian h  |  Overall Experience 
Clasificación:
4.0

I would recommend this U-Haul Storage to everybody customer service was good friendly people

john g  |  Overall Experience 
Clasificación:
5.0

Clean and professional.

Michael G  |  Overall Experience 
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