Customer Reviews for U-Haul Moving & Storage of South Military Highway

1,594 reviews

803 Butler St   Chesapeake, VA 23323
(Off George Wash Hwy & S Mil Hwy)

(757) 487-7880

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(757) 487-7880

803 Butler St
Chesapeake, VA 23323
(Off George Wash Hwy & S Mil Hwy)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

There is nothing I see that this location can improve. The manager is great and the employee by the name of Will is so very polite, helpful and extremely considerate. I panic and thought I didn’t have the key for the pad lock and I accused him of not giving me the key when he actually did give it to me and he was so polite, he talked me down and called back later to make sure I was ok and not once did he get frustrated with me . I will always use this location for all my business needs.

Shantel W 
Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
5.0

Nothing. Just keep up the excellent customer service!

DENZIL K 
Rating:
5.0

Customer did not leave a comment.

LaSandra A 
Rating:
5.0

Customer did not leave a comment.

Eric H 
Rating:
5.0

Excellent customer service

Eric E 
Rating:
5.0

Customer did not leave a comment.

sarah s 
Rating:
4.0

My Furniture Dolly wasn’t in the truck upon pickup but other than that, this location has always been great and on point.

Evan G 
Rating:
3.0

Customer did not leave a comment.

MIKE H 
Rating:
5.0

Over all customer service and equipment was amazing. I can’t thank Samantha enough for all of her assistance. Amazing job!! Thank you so much for all of your suggestions. Five stars!! ⭐️⭐️⭐️⭐️⭐️

Leonardo G 
Rating:
5.0

This is my favorite Uhaul. I can walk directly across to a Uhaul facility. But, I choose to go to Butler St. You cannot beat the personal customer service.

Richard S 
Rating:
1.0

Lady receiving my truck was rude, and very hospitable. Charged me a cleaning fee and told me to call the other location. When I called the originating location Mike and Sean tried to help. The lady became aggressive and nasty to Mike they had some words over my cellphone arguing about a guy named Steve and I walked away charged money. I want a full refund from all of this. Extremely poor customer service.

Nicholas A 
Rating:
5.0

Customer did not leave a comment.

BARRY B 
Rating:
5.0

Customer did not leave a comment.

Kenneth M 
Rating:
5.0

Customer did not leave a comment.

Jeffery P 
Rating:
5.0

Samantha was absolutely amazing to work with.

John B 
Rating:
5.0

Nothing needed to improve - great service, friendly, accommodating!!! Awesome experience all around.

Christopher D 
Rating:
5.0

Great service - no suggestions!

Donald W 
Rating:
5.0

They were very knowledgeable and helpful to my needs

Makeyda R 
Rating:
5.0

Everything was perfect. Samantha was excellent to guide me through the process and it was easy, efficient and pleasant. I will use this location if needed in the future as well. Thank you team!

Inga K 
Rating:
5.0

A pleasant experience, friendly and caring experience.

ERWINMATHUS C 
Rating:
5.0

Customer did not leave a comment.

Ronette T 
Rating:
5.0

Nothing at all.☺️☺️☺️☺️☺️

Ronnie H 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
4.0

Customer did not leave a comment.

DAVID G 
Rating:
5.0

Customer did not leave a comment.

wendy w 
Rating:
5.0

Without a hitch!

RICHARD S 
Rating:
5.0

Customer did not leave a comment.

Rodney R 
Rating:
5.0

Everything was good

James C 
Rating:
5.0

Great service

frank s 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

mayra d  |  Overall Experience 
Rating:
5.0

Customer service was exceptional!!

Matthew M 
Rating:
5.0

Excellent service and experience

RICHARD H 
Rating:
5.0

THANKYOU!

Theta Y 
Rating:
4.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

The location was easy to find The person who helped us, I think her name is Dale, went over and above to help us. She was professional yet very friendly. She went over everything we needed to know. I would definitely come back to rent again. Keep up the good work!

Linda M 
Rating:
5.0

Customer did not leave a comment.

Patricia H  |  First Impressions 
Rating:
4.0

When Deaf person come in Get pen and paper to communicate so we all understand what they saying!

Gary M  |  Online Move In 
Rating:
5.0

My only issue is the initial rental process and return via U-Haul app. What appears to be an extremely easy (user-friendly) process ............ I had multiple problems. Continuously received error messages, could not easily go from screen to screen, many times ...........it just stopped and I had to start over. The process took well over an hour, both renting and returning. I will say, there is a good chance a lot of the issue is my uneasiness and lack of knowledge ........tech wise. However, I was not alone and several of the people with me (which actually are IT professionals) also experienced problems. As aggravating as this was ......... I am still giving (5) stars because the Manager (Samantha) was so very helpful and kind. Plus, the equipment was good and I accomplished what I needed with the rental.

SANDEE W 
Rating:
4.0

Samantha was a total professional

Dick P 
Rating:
4.0

Customer did not leave a comment.

Eric W 
Rating:
5.0

Nothing comes to mind at this time

RICHARD S 
Rating:
5.0

I APPRECIATE THE KEEN TACTFULNESS OF SAMANTHA'S MINDSET!

Theta Y 
Rating:
5.0

The associate that helped me at the pickup location on Butter St in Chesapeake VA was amaaaazzzing!!! I had issues with the self pickup and she made sure I got the ruckni requested and gave me some more time to return to make up for the lost time. Trying to figure out the app and self pickup.

Roxie G 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Representative was so nice and friendly and answered all my questions

Iyabo A 
Rating:
5.0

Customer did not leave a comment.

Angel R 
Rating:
5.0

The team is a family!!!!!!

Trent H  |  Overall Experience 
Rating:
5.0

Everything was great

Steven C 
Rating:
5.0

Customer did not leave a comment.

Andrew J  |  Overall Experience 
Rating:
5.0

Samantha was very helpful and ensured the rental was ready for pickup. She assisted in every matter to ensure the hookup was done correctly and explained drop off requirements. Outstanding service.

Gerald H 
Rating:
5.0

The young man who helped me, Sir Wil McCail was extremely helpful.

Anthony M 
Rating:
5.0

Samatha was so nice and helpful! She is awesome.

Timothy B 
Rating:
5.0

Customer did not leave a comment.

Quatiaa M 
Rating:
5.0

The gentleman working at the counter was extremely accommodating and made the experience wonderful!

Claudio C 
Rating:
5.0

Absolutely Fabulous

Trent H 
Rating:
5.0

Great service

Kevin B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
5.0

Great staff

Francisco L 
Rating:
5.0

Customer did not leave a comment.

KEVIN S 
Rating:
5.0

Customer did not leave a comment.

Denise D  |  Overall Experience 
Rating:
5.0

Samantha is my favorite employee! Her customer service was 100% above and beyond and 100% real. She’s my super heroine. Saving the world one Uhaul at a time!

David B 
Rating:
5.0

Customer did not leave a comment.

Anthony H 
Rating:
5.0

This facility always welcomes me with open arms and a pleasant experience!

Kevin M 
Rating:
3.0

Person assisting me wasn't pleasant, opened late.

Jock T 
Rating:
5.0

Customer did not leave a comment.

Matt C 
Rating:
5.0

Customer did not leave a comment.

Annie J 
Rating:
5.0

Everything went well

Kevin B  |  First Impressions 
Rating:
5.0

This is one of the best U-Haul’s I’ve ever rented from. Sam was absolutely amazing and made the experience the best I have ever had. I will absolutely continue to be a loyal U-Haul customer!

Eric S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bria P 
Rating:
5.0

The service at your business was professional and helpful. Never had any issues, the reason for our leaving was due to moving out of state. Would definitely recommend you to others in that area.

Sharon B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anthony j 
Rating:
5.0

Store kinda smelled bad

Heather W 
Rating:
5.0

SHOW THE SAME KINDNESS, AND UNDERSTANDING. THANK YOU HAPPY NEW YEAR

Jennifer C 
Rating:
5.0

Samantha was amazing!!!! I would high recommend simply because of her excellent level on customer service!!!!

Nathan H 
Rating:
5.0

Everyone was great. The whole process was extremely easy. With the stress of moving, everyone made renting a trailer easy.

Michael B 
Rating:
5.0

very helpful amd kind

Stuart P  |  First Impressions 
Rating:
5.0

Customer service was excellent! Highly recommend this location to anyone!

Zachary E 
Rating:
5.0

The truck needs mechanical work. Either that or replace it. The lady who helped me was phenomenal though. It was purely an equipment issue.

Danai M 
Rating:
5.0

Customer did not leave a comment.

Tracey J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles L 
Rating:
5.0

The lady at the front desk was so nice and helpful. She explained everything and answered all my questions. I would use this location again

Delinda M 
Rating:
5.0

Great service friendly staff.

Reginald M 
Rating:
5.0

Customer did not leave a comment.

Madeline C 
Rating:
5.0

Everything was very satisfying

Donnie G 
Rating:
5.0

Customer did not leave a comment.

CHRISTINEPABLO H 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Gentleman at the counter did a great job. Great customer service!

MICHAELALBERT B 
Rating:
5.0

Samantha was a joy to work with. She was friendly, knowledgeable, and understanding. Her facility is perhaps the best places I’ve rented. U Haul from. The van itself was a breeze to drive which I am very pleased with that. I am single woman so the easier the better. Thank you so much again!

Stephanie V 
Rating:
2.0

I would challenge UHAUL cooperation that undoubtedly made a fortune in the last years to be different. I don't mind doing automated systems and self checkout but your system is horrible!!! I work with computers but the quiet quitting of employees along with a terrible program is unacceptable. I have rented UHAUL many times since 2019 and this was worst experience. I get the fact that everyone is dealing with fraud but as a 54 YO US Citizen I'm not bringing a passport to rent a truck. Be a leader in the industry and not a victim of poor government leadership

Lonnie S 
Rating:
4.0

Check in person was helpful and friendly.

Brian S 
Rating:
4.0

The staff and handling of services were excellent. My concerns for security are that the door closest to my unit was never locked upon entering or leaving. Using my plastic key card on the swipe pad was unnecessary. Always had access without using it. Also lighting was very poor inside the storage units, unless your unit was very near a light source. Mine was not. Other than that... I had a good experience. The office personnel was always wonderful!

Sharon V  |  Overall Experience 
Rating:
5.0

The best part of the experience was the worker who checked me in and out! Great guy.

Benjamin C 
Rating:
5.0

Customer did not leave a comment.

Ryley L 
Rating:
4.0

Customer did not leave a comment.

Paul M 
Rating:
5.0

Woman at the counter is always a hoot! Great customer service, excellent multi-tasker! I wouldn’t lose her if I were uhaul. Super valuable to your organization!

MICHAEL B 
Rating:
4.0

Customer did not leave a comment.

Simone H  |  Overall Experience 
Rating:
5.0

Great, friendly professional staff. Thank you for the services provided.

John A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene C  |  Overall Experience 
Rating:
5.0

Samantha was professional and friendly. Answered all my questions and made the move in experience easy. Would highly recommend this establishment.

WILLIAM J  |  First Impressions 
Rating:
5.0

Both of the U-Haul Personnel, had great customer service and made sure everything was covered and as a customer, I was good to go!! Thanks

Christopher P 
Rating:
5.0

Customer did not leave a comment.

HELEN M 
Rating:
4.0

Customer did not leave a comment.

Natalia C  |  Overall Experience 
Rating:
5.0

Was told to return truck with half a tank of gas. After driving only about 29 miles, we went to gas station and tried to get tank to half a tank, but even after putting $25 of gas, the gauge wouldn't move from just under half a tank. We hadn't paid it any attention when we picked the truck up so we assumed it was the truck. The guy at the location was fine with it, but would have liked to know there was an issue ahead of time. Still gave the location an excellent and would recommend because it was our bad for not taking a look at the gauge when we picked it up to notice it wasn't moving.

Melissa B 
Rating:
5.0

William very kind guy...he made it his business to make sure that we were satisfied with the unit we were renting...so yea these guys up here are pretty cool.

Sencere W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tavanda L 
Rating:
5.0

Customer did not leave a comment.

Keith S 
Rating:
5.0

Customer did not leave a comment.

Tina N 
Rating:
5.0

Customer did not leave a comment.

Mark K 
Rating:
5.0

Samantha was absolutely amazing and so accommodating! 10/10

Christopher H 
Rating:
5.0

Customer did not leave a comment.

Commercial C  |  Overall Experience 
Rating:
5.0

Love the customer service.

BARRY K 
Rating:
5.0

The equipment definitely needs service urgently to include alignment. Please adhere to this recommendation for the sake of your next customer

KWAME E 
Rating:
5.0

Sam is always a great help when we are in need of storage or a truck.

Elijah H 
Rating:
4.0

Checking the vehicle in after hours was a long and difficult process using the app was very frustrating. Self service is not always a practical experience fir the customer and should not be used in a business such as this

hermione w  |  First Impressions 
Rating:
5.0

Nothing keep doing what you’re doing! Great Job!!!!

Wilbur W 
Rating:
5.0

Excellent service.

Susan W 
Rating:
5.0

Great customer service!! Thank you!

Felecia F 
Rating:
5.0

Sorry for the late drop off before closing on a Friday night, but you came through quickly getting us checked out for the next person to use the truck the following day. Manager was also exceptional and friendly to work with. Thanks again!

Joshua B 
Rating:
5.0

Service was quick, easy, quality. The subject matter expert, Sam explained everything thoroughly and the overall customer service experience was Excellent! I’ve rented Uhaul’s at other locations and this is one of the best. I recommend this location and customer service Team if you need to rent.

Regina K 
Rating:
1.0

Climate control was not kept within the limits expressed on site or online. When brought to the managers attention she was unaware of what climate control means and first started by telling me I was wrong about it being 100 degrees even with picture proof. There is no lighting in any of the units as they removed all lightbulbs and if the socket for your light bulb doesn't work the manager also said they will refuse to fix or replace it.

Ian P  |  Overall Experience 
Rating:
3.0

Most part everything was okay except mice droppings was all over my bedding and furniture just everywhere and the young man needs to work on his customer service skills how to greet how to talk and have to customer with a friendly smile or handshake or something just appears uncaring and a concern for the customer I don’t know maybe it’s his age and Mena but he needs to work on it I do not want him to lose his job just work on his customer service skills

Dwight H  |  Overall Experience 
Rating:
3.0

I checked the "NO" box for the staff rating because while the manager of this facility is amazing, the gentleman I interacted with this past Saturday, and once before, was far from amazing. He has no customer service skills. His demeanor was dismissive. He acted as though he had better things to do and I was interrupting his personal time. For example, during my check out, I asked if there was any kind of partial reimbursement given for the rent I pre-paid. He just laughed and didn't answer me. I asked if that meant "No" and he replied (barely) with "Yeah. Also, after the transaction, I asked if I could wait inside the office area until my husband returned to retrieve me. It was 97 degrees outside. Without looking at me, because he was already busy on his phone, he mumbled something and I said, "Excuse me". He basically grunted and sighed at me, sarcastically smiled, rolled his eyes and said, "Yeah". His reaction to me asking to use the bathroom and thanking him afterwards was essentially the same, and he was still on his phone. He does NOT need to be the first, last, or any, interaction people have with UHAUL. Samantha, the manager is wonderful. She is extremely helpful, and has an extremely positive attitude. She is truly an asset to this company. On the few occasions I have needed assistance, she was a pleasure to deal with. Facility related, the only negative I have is the hallway where my unit (B-22) was located was not lit well at all. If the sun is not out, it is very dark and a flashlight is necessary. Using a hand-held flashlight or cell phone light while moving boxes, etc., is a bit inconvenient. I was pleased that for as long as I have had this unit, my things did not sustain any damage. I was also pleased with the convenience of the location and rental cost. I checked the YES box that I would recommend this facility to others, but with the caveat that they ONLY deal with Samantha. Thank you, Diane Crawford

DIANE C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald W  |  First Impressions 
Rating:
5.0

Samantha is kind, understanding and efficient. She is amazing!!

Jennifer L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William M  |  First Impressions 
Rating:
5.0

Samantha and William are absolutely great. Thank you both so much for everything...

TAMARRA Y  |  Overall Experience 
Rating:
3.0

The young man that works there is not very professional at all. He needs some lessons in customer service

Lisa B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Zakia B  |  First Impressions 
Rating:
5.0

This is the best place in this area. Friendly staff and good prices.

Joseph A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richelle M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph A  |  First Impressions 
Rating:
3.0

Like in my unit doesn’t work and worker said most don’t… it’s literally a lightbulb you can’t even keep on so I can’t even see inside my unit without me having to purchase and bring a light in.

Ian P  |  First Impressions 
Rating:
5.0

Samantha and her other employees are great. They were very helpful and very well versed. I will ALWAYS recommend this U-Haul as long as Samantha and her staff are here. They were great. I will definitely rent here again for my next move.

Sherry C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mikeem B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arlina S  |  Overall Experience 
Rating:
5.0

Ms. Samantha has always been friendly and fair with me. She is one of the few bill collection calls I look forward to answering. I hope she continues to keep up the good work with U-Haul.

Chris W  |  Overall Experience 
Rating:
5.0

Ms Tumminello was awesome. Very kind and knowledgeable. She handles pressure very well. She had several clients and made each one comfortable with the experience.

Yardley B  |  First Impressions 
Rating:
5.0

Good job, Sir Will

Karamoh S  |  Overall Experience 
Rating:
5.0

Samantha was AWESOME. She's so polite and friendly and very knowledgeable. I will always use U-Haul as long as she's here.

Sherry C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikeem B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rachel S  |  Overall Experience 
Rating:
5.0

The manager at this location Sam, is amazing. Very helpful and knowledgeable. I will definitely recommended this uhaul location

Erica B  |  Overall Experience 
Rating:
5.0

Professional and friendly

CALVIN W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melinda A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Genevieve F  |  First Impressions 
Rating:
4.0

Front parking lot is small. It took a while to get checked in but the clerk was busy.

Sharon S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Xuan N  |  First Impressions 
Rating:
5.0

Ms. Samantha was absolutely fantastic. Very friendly, personable and accommodating.

John A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chasity H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MONIE S  |  Overall Experience 
Rating:
5.0

Thank you

Akoma L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B  |  First Impressions 
Rating:
5.0

Highly recommend! If there are any issues management will definitely make sure they find a solution. Very friendly and passionate about helping others. Thank you Samantha !!

Jeanara F  |  First Impressions 
Rating:
1.0

I didn’t ask to have my things removed. It’s baffling that no one reached out about an auction when normally there is communication from the store Management Samantha. So I am very frustrated with uhaul at this moment. I’m a single mother of 3 and all I had was in that storage. So now where am I to get anything once I move in ? I won’t have any money to get any new things. So uhaul I will not recommend at all !!

jeanara f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DORIS H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

glenna s  |  First Impressions 
Rating:
4.0

It was accommodating to my needs

Letitia B  |  First Impressions 
Rating:
5.0

Ms. Samantha Tumminello assisted me with great customer service.

Shavee B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Juan R  |  Overall Experience 
Rating:
5.0

Friendly staff and cost effective pricing

Brittany R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teranda K  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Paulette S  |  Overall Experience 
Rating:
5.0

Samantha is the best and she makes sure you are well taking care of.

Tekela B  |  Overall Experience 
Rating:
1.0

The employees were very rude needed more storage time however I simply refuse to support any establishment that allow their employees to be as rude as the one person I experienced . Didn't get his name but I will say in describing him only because everyone needs to stay clear on this individual. He is on the heavier side wears glasses bushy hair and rude. My first time using a storage and oh boy 2 months was long enough only do to that fella smh.

VANESSA P  |  Overall Experience 
Rating:
5.0

Very great customer service 👍🐕‍🦺

Eric B  |  Overall Experience 
Rating:
5.0

The unit was easy to access and the facility was always clean and we'll maintained. Samantha was very helpful with addressing all of my concerns. They even places a lock on my unit when forgot to lock it over the Christmas holiday.

Thurman W  |  Overall Experience 
Rating:
5.0

Samantha was simply amazing. I knew from the customer service via the phone conversation before I arrived that it was gonna go easy breezy. She has spunk and makes you feel like your her first & only customer of the day. She was very helpful and engaging. I rent my storage from this location and I suggest you do too

TYECHA W  |  First Impressions 
Rating:
4.0

The agent was a bit stale. Otherwise no issues

Lori K  |  First Impressions 
Rating:
5.0

Great help, and staff was excellent

juan r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karamoh S  |  First Impressions 
Rating:
3.0

Personal visits were fine but 45-50 minute wait times on the phone make doing business with U-Haul very difficult. Twice after holding that long, I was hung up on! This has been a common problem during all my dealings with U-Haul. If I ever move again there had better be an available unit nearby.

Elaine S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INGRID C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrence W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LETICIA S  |  Overall Experience 
Rating:
5.0

Staff was very helpful and provided the best assistance

Sharise L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOE C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis W  |  First Impressions 
Rating:
5.0

Muy amable y un buen servicio

Wendolyn M  |  First Impressions 
Rating:
5.0

Sammy was awesome

Kyle A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latricia S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fred C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S  |  Overall Experience 
Rating:
5.0

Samantha was very helpful, friendly and informative. Our experience there was a good one. We will definitely use you again

Lyn S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Norman B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamillah G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

M B  |  Overall Experience 
Rating:
5.0

I have no further comments at this time

ANDREI D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patty M  |  Overall Experience 
Rating:
1.0

Staff very rude left message for manager to call never received a call UNACCEPTABLE

KIMAN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Artincy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allinez R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Duane M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann B  |  First Impressions 
Rating:
2.0

The clerk on duty was so rude I will NEVER recommend this location. I called manager of course she did not return my call

KIMAN R  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Antwain C  |  Overall Experience 
Rating:
5.0

Great customer service Sam was very helpful with my situation

Isabel M  |  First Impressions 
Rating:
5.0

I HAD a Great experience with Ya'll

Reggie B  |  Overall Experience 
Rating:
3.0

The website is difficult to use and every time I call in, I'm the twelfth caller in the queue. I've been hung up on twice, no one returns my calls, referred to an office in South Carolina, even though we were looking for a place in Virginia, the list goes on and on. UHaul needs to step up it's game.

Elaine S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha R  |  First Impressions 
Rating:
5.0

I have no further comments

ANDREI D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael S  |  Overall Experience 
Rating:
5.0

The manager is freaking awesome! I love her energy!!!!

Shirronda J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patty M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

audrey g  |  Overall Experience 
Rating:
5.0

I have had my storage unit for a number of years and I have never had a problem. At the time of closing my unit I met with the manager she was extremely nice, very polite and concerned that all my needs were met, I appreciate that !!

CHERYL A  |  Overall Experience 
Rating: