Comentarios del cliente para U-Haul Moving & Storage of South Lake Tahoe

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of South Lake Tahoe

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Dennis K. en

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El cliente no dejó un comentario.

Robert C. en

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El cliente no dejó un comentario.

Jonathan M. en

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El cliente no dejó un comentario.

harry H. en

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Nada

Douglas M. en

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El cliente no dejó un comentario.

Corbin C. en

Grado:

We came in to this location twice.... once to drop it off and they said the drop off fee was 389.00...!!!! We left. I went home and had to make a series of calls.... customer service., scheduling, traffic etc. I was hung up on once.... and told several times I have to find the phone #for traffic dept. I finally got through to one rep and she was very helpful. arranged for me to drop it off at the same place I took it to without being charged any drop off fee..!! We went in again and staff was helpful. Again, was not too clear on drop off procedure. all ended well. only after I spent a couple of hours on the phone trying to resolve. Thank you

Jessica D. en

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El cliente no dejó un comentario.

Richard J. en

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The employees were excellent (especially the assistant manager). There needs to be more customer parking spaces by the office.

James L. en

Grado:

The So. Lake Tahoe drop off was great...BUT when attempting to call about the availability of a 5 by 9 trailer rental in So. Lake, the auto attendant was long and painful and when the female clerk finally came on the line she would not answer my question about trailer availability on the date requested, even when asked repeatedly. She just ignored the question and continued, (I mean ignored) with her prepared Q&A dialog. So I terminated the call and called Placerville U-Haul and used their service. Incidentally Placerville answered my call live and answered my availability question before asking the qualification questions. The So. Lake U-Haul clerk could use some remedial customer service training. She just lost my business!

Patricia K. en

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Thomas, the owner was incredibly nice and helpful. Some of his staff were a little rude to customers but other than that it was a good experience.

Tomasz W. en

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El cliente no dejó un comentario.

Steven A. en

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Staff is always helpful. Unit is easy to access.

Steven A. en

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Facility is clean. Staff is very helpful and efficient. Move in was quick and easy.

Juan M. en

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the truck that provided me had no power on the engine on the uphill was super slow and the engine is heard like the fluids are low or something is wrong

Robert R. en

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El cliente no dejó un comentario.

Allyson M. en

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The manager Rusty is the rudest person I have EVER dealt with!!

Mireya O. en

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Great experience. Employee very helpful.

Candace R. en

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El cliente no dejó un comentario.

Yvonne W. en

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Thank you!

Erik J. en

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El cliente no dejó un comentario.

Sara J. en

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Trevor was very helpful!

Christopher M. en

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Keep it up!

Dale T. en

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Maintain the same level of service. The staff was excellent.

Stanley T. en

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El cliente no dejó un comentario.

Donald P. en

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Give a discount if the truck is returned early. I also left it with more gasoline. I’ll be renting again from the same location mid November...and returning same location. Going to book the truck soon. A discounted price would be much appreciated. Napa is expensive to rent the truck, but I was stuck because of the mileage charges if I rented from Fairfield.

Rafael K. en

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El cliente no dejó un comentario.

KATHY G. en

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El cliente no dejó un comentario.

thomas S. en

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Tow dolly I rented right rear taillight had to be secured in place. Vibration from the road caused it to come lose and quit working.

Margit L. en

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El cliente no dejó un comentario.

KATHY Z. en

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nothing

Jeremiah E. en

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Everyone is friendly and funny. It’s my favorite location..

Robert K. en

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You fellas are the best!!!

Annette S. en

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Wonderfully professional and efficient.

Tat P. en

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El cliente no dejó un comentario.

Lance G. en

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El cliente no dejó un comentario.

Chris D. en

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El cliente no dejó un comentario.

John D. en

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El cliente no dejó un comentario.

Sara C. en

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Fast and easy

Dale T. en

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Very good crew always helpful when needed.

Chris V. en

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I am a repeat customer that has spent a lot of money with your business. I rented a 10x10 for 1week while my house was being repaired. Upon moving out I was told no pro rates. Charged $250 for 1 week.

peter w. en

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very clean. very helpful to have access to furniture carts

Victoria C. en

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awesome service and super clean facility .

Raymond L. en

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The facility was very clean and the staff were great. I would recommend people to this facility.

Patsy J. en

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Great facility and great staff.

Randy F. en

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Your Tahoe facilities are state of art.

Stacey B. en

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Thank you for this wonderful facility and providing excellent service! Tahoe is lucky to have such a first class storage.

laura c. en

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It was always a pleasure to deal with the staff at the South Lake Tahoe U-Haul Office! The storage unit was clean and easily accessible. It also felt very secure, and 24/7 access is only $10/month.

Steven A. en

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Facility is clean and secure. Staff is excellent in terms of knowledge, courtesy, and helpfulness.

FELICITY n. en

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No additional comment

aubrie w. en

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Great experience, our unit was very clean and stayed clean. Employees were helpful and prompt.

Heather S. en

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Above and beyond! Rock stars as employees. I spent a year in South Lake Tahoe, the best part of that time was my experience with the awesome individuals who run this s U-Haul location. A+

clayton l. en

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Great place and the service was good. Thank you.

anthony w. en

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Amazing customer service! Wow!!!!!!

JOHANNA L. en

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Loved it -thank you

brian m. en

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Thank you. I would rent again.

CHRISTI M. en

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He was EXTREMELY helpfull and kind

Paul S. en

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Everything was perfect and went much smoother than expected. Only improvement would be cleaning the windshield as it was very dirty.

Jill J. en

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You

DANIEL T. en

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great customer service. very clean

Jordan G. en

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Really liked location, When I first checked in, I was unable to be there to meet movers. Rusty went above and beyond to help me move. Much appreciated!

nancy s. en

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So far so good.

gina s. en

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No addl comments.

Jeffrey N. en

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A very good group of people who all pitched in where they could to make an annoying process rather enjoyable. I have nothing but good things to say about the staff and the experience.

Linda O. en

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excellent customer service. Everyone was friendly, extremely helpful and knowledgable. It was my go-to-place for packing material, moving service and storage- s0 great!

Linda H. en

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I felt that my stuff was safe. Thank you

William B. en

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Excellent customer service and a superior facility.

Karen B. en

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Really nice clean and newer facility.

victor n. en

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Hi

Paul F. en

Grado:

staff was excellent and very friendly and helpful.

linda f. en

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As much as I hated paying for storage for 20 months, at least my uhaul unit made me feel that I didn't have to worry about how my belongings were being stored... it was a very safe & clean environment

AMY H. en

Grado:

We were extremely satisfied with the service/expertise of this Uhaul location. The storage unit facility was always clean lit, well taken care of. The staff is EXTREMELY helpful and professional!

chris k. en

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Very professional helpful and friendly

MASSI S. en

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Excellent

neal k. en

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Very pleased with my experience dealing with u haul in South Lake Tahoe. Manager was very kind and helpful.

Justin P. en

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Great job!!

Kylie V. en

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The facility is clean, climate control is great. The carts are a plus. Trevor got me set up. He was EXTREMELY helpful, answered all of my questions, and even walked me to my unit. Give him a raise!

Roxanne H. en

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Really appreciate your help.

christopher z. en

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By far the best storage facility that I have ever used! Staff was friendly and very helpful. I highly recommend U-Haul at South Lake Tahoe.

MARIANNE H. en

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Just exactly what I needed when I needed it! Highly recommend!

tommy c. en

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Thomas is sehr cool. 👍

greg t. en

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Thomas and his team are always welcoming and helpful. We visit Tahoe and bring our bikes, which we store in a U-Box on site. Thomas makes sure that the box is in a easy and convenient area for us.

tom w. en

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Thanks to the staff for all your help. Thank you Tom

kristie g. en

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This is our 3rd or 4th time using this facility and they have been excellent each and every time...keep up the good work!!

tina s. en

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I used your Ubox service and had a great moving experience. Smooth operation, no issues and both Uhaul sites provided excellent customer service. I couldn't have asked for better service. Thank you

John D. en

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The staff members called me multiple times to keep me informed about the arrival of my u-boxes. I really appreciate their commitment to customer service.

Annalyse B. en

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Everyone there is super nice and answers any questions that I had to ask. Very well trained customer service!

Vallerie S. en

Grado:

Thank you!

Dain s. en

Grado:

Everything I could have wanted