Comentarios de los clientes para U-Haul Moving & Storage of South End

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of South End

Clasificación general:

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Zachary A.
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Great customer service. Laid back and professional

TAYLOR ALEXANDRI S.
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Sunday team is the best team ,

Taylor S.
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The young ladies Taylor and Bre are very helpful , they made things easy for me

James F.
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El cliente no dejó un comentario.

cynthia L.
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Location on Detroit was very professional and very good with the customers.

Jeremy D.
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El cliente no dejó un comentario.

CHELSEA D.
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Briezana Williams was awesome she was a big help and customer service 10 out of 10

Mark K.
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El cliente no dejó un comentario.

Quinisha G.
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El cliente no dejó un comentario.

Taylor S.
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Great service

Tina M.
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Your friendly not a problem. Why i rent from u service helps there customers over and beyond Thank You for being here

Timothy C.
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Outstanding and HONEST service. Caught a mistake and made sure they corrected it even though I may never have discovered it.

Edward M.
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Nothing at this time

Nancy B.
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El cliente no dejó un comentario.

Michele B.
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El cliente no dejó un comentario.

Violet T.
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El cliente no dejó un comentario.

Jonathan M.
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Location was supposed to open at 7. We had a rental pick up for 7:30 and when we arrived the location was dark and closed. Someone finally came at 8:00 and by the time we got out of there it was an hour past our scheduled pick up time.

Bev B.
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El cliente no dejó un comentario.

Michael L. | Overall Experience |
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I will used this location again it clean and the works are very friendly and helpful

Clark G.
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El cliente no dejó un comentario.

CATHERINE B.
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El cliente no dejó un comentario.

Melissa S.
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El cliente no dejó un comentario.

Nina B.
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Staff was friendly and helpful. Answered all my questions.

Stacie D.
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Everything was great friendly staff Thank you

Erin B. | First Impressions |
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The girl that helped us was super awesome very helpful & made our experience there so much better briezana Williams was an all around pleasure to do business with

Janell S.
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El cliente no dejó un comentario.

Robert P.
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El cliente no dejó un comentario.

Glady S.
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Nothing the service was great

EDWIN N.
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El cliente no dejó un comentario.

jeff B.
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Just continued the customer friendly service.

Mitchell K.
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Excellent customer service, very friendly!

Ebonny W.
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Briezana was awesome! She was very helpful and friendly. I would definitely recommend her.

Mark A.
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El cliente no dejó un comentario.

David C.
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Give the guy at that facility a raise in pay, excellent worker and very polite!

Mickey P.
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El cliente no dejó un comentario.

Alan S.
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You need to check tires and vehicles before sending them out. We could have been in a serious accident.

Patricia A.
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Everything was fine as usual. I liked registering on line as it saved me a lot of time and no standing in line

Gary B.
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El cliente no dejó un comentario.

Dashelle C. | Overall Experience |
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Nick and his staff were extremely helpful and friendly. The storage units were only supposed to be temporary and only closed as it was my father‘a belongings and he passed away before we even built the shelving and space for his belongings. Thank you for your facilities and the professional service and staff ❣️

Kim B. | Overall Experience |
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The guys there are always so friendly and helpful.

Jerry M.
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El cliente no dejó un comentario.

Brandon H.
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Nothing at all. Eye don't remember the young lady who helped me.but i know she was from Detroit Cool peoples very friendly an professional! Thanks guy

Sandra B.
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El cliente no dejó un comentario.

Stephen H.
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El cliente no dejó un comentario.

Nicole B.
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Everything was smooth and quick! Thank you!

leonard C.
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The agent was a young man and was excellent, even remembering what vehicle I had when I brought it back. He is calm and represents you with the utmost character. I'm a business owner and I would hire him immediately if I needed someone.

Tony W.
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Only problem I encountered was the fact that the original pickup place was supposed to be on Wales Rd on Friday Aug 14 but when showing up there, realized that pickup point had been changed to the Glendale/Detroit Ave location.

Glenn G.
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Service was slow because there was only one employee available. However, he did an excellent job.

Edward F.
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El cliente no dejó un comentario.

Joshua B.
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El cliente no dejó un comentario.

Aaron P.
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El cliente no dejó un comentario.

Thomas T.
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El cliente no dejó un comentario.

Angel P. | Overall Experience |
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El cliente no dejó un comentario.

rachel S.
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El cliente no dejó un comentario.

nick L.
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Employee was very helpful and nice. Just busy and could have used some help.

Fred B.
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El cliente no dejó un comentario.

TOM H.
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This was not the location that I chose when I made my reservation on-line. I thought I was picking up the truck 5 minutes from my location, but ended up having to drive 30 minutes to this location.Be aware the U-Haul is apparently not guaranteeing the pick-up spot. If the web site said that, I missed it.

Ronald F.
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El cliente no dejó un comentario.

Michael B.
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Answer your phones more quickly! Every time I had to call this location I had to wait on hold for 20 minutes or more, listening to your repetitive, annoying "Tired of waiting? You can go to uhaul.com on your mobile device or PC ... etc, etc, etc ad nauseam. When I could not get the van to unlock the ignition, I again had to wait on hold for 25+ minutes for an agent, who then referred me to roadside assistance, where I waited on hold again for another 18 minutes to be told to wiggle the steering column while trying to turn the key. Apparently this is a regularly occuring problem with this model van. Had the agent told me about it when I rented the van, or when I called and described the problem, I could have saved more than half an hour and a lot of frustration. I will probably rent my next truck from someone else who doesn't answer their phones so slowly.

Toufik M.
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Staff Was Rude. They didn't answer their phones. Staff didn't wear his mask properly. Despite me signing in online and paying on line for contactless pick up he took his time to review the contract with me and i reiterated to him that I was aware of everything and I went through the process online already.

Daniel B.
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El cliente no dejó un comentario.

Fawzia F.
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El cliente no dejó un comentario.

Charles R.
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They charged me twice. $120+ dollars then another $80+ dollars for an in town, less then an hour 14 mile trip in which the truck was brought back in the condition I got it in AND I put too much gas in it and filled the tank. $200 for less then an hour use and a 14 mile round trip? You're crazy

Gregory L.
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Agent was very helpfull

donna s. | Overall Experience |
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I was never able to access the building using my code OR the swipe card they gave me. Staff couldnt figure out why. Luckily I never needed to access after hours and the staff let me in without problem.

Patti K T.
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Always friendly staff. Very clean sales room and equipment

Andrew H.
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The service was great and the customer serve representative who helped me was courteous and helpful with questions

GREGORY L.
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El cliente no dejó un comentario.

barry V.
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El cliente no dejó un comentario.

Mayon H.
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Customers service was awesome

teresa S.
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Had no problems of any kind. Very smooth experience.

Frederic B.
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A reservation and guarantee did not ensure the equipment was on site. My choice was to pick up at another location or wait until the U-haul employee went to pick up another trailer. I had an appointment to pick up a car and neither solution was very good. No apology and no discount was offered for the inconvenience. I had the trailer back early.

Marianne W.
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El cliente no dejó un comentario.

David J.
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El cliente no dejó un comentario.

Barbara N.
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El cliente no dejó un comentario.

Guangyong Y.
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El cliente no dejó un comentario.

Marvin C.
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????

Ericka O.
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El cliente no dejó un comentario.

Jason C.
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Made the reservation on line for the next day and was easy. Picked up our rental and the gentleman went thru the every thing and it was a very easy process. My gf returned the rental on the day agreed on and I received email stating the condition and all of the return and charges. Very easy process and not confusing as it use to be yrs ago... well done uhaul

Justin S.
Clasificación:

The truck was clen and the checkout process was easy. Down sides were : 1- I actually wanted to pickup at a uhaul a few parcels away from where I was going instead I needed to drive significantly longer to a different uhaul location which made it cost a whole lot more mileage wise. An improvement here would be to do a mileage credit for extra mile resulting from the vehicle needing to be picked up from a different location than you chose. 2- I rented a utility dolley and appliance dolley. The were not in the truck so I had to drive back to the uhaul store to pick them up which delayed my project significantly. That kinda stunk but I was never offered anything for having to do that.

JORGE P.
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Very useful staff. Nice people.

Ronald F.
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El cliente no dejó un comentario.

ken Z.
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El cliente no dejó un comentario.

Thomas H.
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El cliente no dejó un comentario.

michael V.
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The manager was very helpful on finding me a trailer. Thanks

jeffery H.
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El cliente no dejó un comentario.

Brian N.
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El cliente no dejó un comentario.

Christine P.
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El cliente no dejó un comentario.

HAGUE A.
Clasificación:

El cliente no dejó un comentario.

Harold C.
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El cliente no dejó un comentario.

James D.
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El cliente no dejó un comentario.

Emanuel E.
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El cliente no dejó un comentario.

John W.
Clasificación:

Rented online at Woodville Rd location. Performed online check-in for Woodville Rd location. Went to Woodville Rd location to pick up. Was told the rental unit is on other side of town. Once I made it to the other uhaul things went smoothe.

Roland O.
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Was able to drop off after hours. Nice large clean area. Very convenient in and out. Notified next day that all was good with my reciept.

RICK W.
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The ladies at pick up were very helpful and accommodating. The young man at drop off was very friendly and kind. Great Job thanks again

Gregory S.
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El cliente no dejó un comentario.

Laura L.
Clasificación:

The computers need to be updated. The computer had frozen which caused a long delay. It still was a good experience. The employee was very apologetic and polite.

Ryan N.
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El cliente no dejó un comentario.

Latasha J.
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The staff is very helpful and I have had a great experience with the location thus far.

Jon R.
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El cliente no dejó un comentario.

Carl H. | First Impressions |
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I had very good Service, and got everything I needed. Thanks to the salesman.

JANUARY R.
Clasificación:

Terrible service , got over charged, computers down ,

Ted S.
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El cliente no dejó un comentario.

Anataia T.
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El cliente no dejó un comentario.

Bryan P.
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El cliente no dejó un comentario.

Machell B.
Clasificación:

Meet& &.greet more customer service very satisfied

Jeffrey A.
Clasificación:

Sell me a motorcycle trailer

Rosemary G. | Overall Experience |
Clasificación:

For a small storage room im renting some where else is a small storage is 3 times bigger than this one and i pay less this one i just closed from uhaul is way to much im sorry and its way to small ur storage for the prize u charge like i said sorry what i think uhaul is to expensive

Maria b. | Overall Experience |
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Great service

Juanita S. | Overall Experience |
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Great store manager! He is always nice and helpful. Fast, quick and easy service!

cathy b. | Overall Experience |
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Storage quote incorrect and over charged the customer. Tried to resolve issue by contacting manager multiple times as well as store associates and no one was able to resolve issue. Therefore, I took

SANDRA L. | Overall Experience |
Clasificación:

Will use uhaul storage if needed again.

Dashelle C. | First Impressions |
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Great friendly expedient service with a great deal too. Very HAPPY WITH OUR EXPERIENCE!

ANTUAN W. | First Impressions |
Clasificación:

really great service. the sales associate was super friendly and helpful. definitely will recommend this location!

marquita b. | Overall Experience |
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They double charge me and, They told me I can keep uhaul for 24hrs but double charging me less then 12 hours.. I had the uhaul truck for 6dys and spent 700 dollars

timothy c. | First Impressions |
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Great location. Staff are very professional and very assertive. Would recommend this location for all pf ypur moving needs. Very clean and safe environment.

George H. | Overall Experience |
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Customer service was outstanding

GERALDINE H. | First Impressions |
Clasificación:

A BIG! BIG! BIG 10+ PERCENT %%% 10% GREAT JOB SOUTH END U-HAUL @ GLENDALE & DETROIT AVENUE, TOLEDO, OHIO 43614!! GREAT! GREAT! CUSTOMERS SERVICE! THAT'S WHY MY recommendation is U-Haul South End a 10%

George H. | First Impressions |
Clasificación:

customer service rep was outstanding

Douglas M. | Overall Experience |
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Thank you staff were friendly and very helpful

Hunter M. | Overall Experience |
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I used a storage locker. The price was nice, but would discourage anyone with a king mattress to use a top locker, though it will fit. Overall a fine experience. Glad to have my things in my new home.

PAUL B. | Overall Experience |
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Staff was very helpful

tyesha r. | Overall Experience |
Clasificación:

Brian was the only worker who greeted me and was willing to help. His kindness

Kahlihah J. | Overall Experience |
Clasificación:

n/a

Michael e. | Overall Experience |
Clasificación:

Pam was a big help with everything I needed.

No se han enviado comentarios para esta ubicación.

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