Comentarios del cliente para U-Haul Moving & Storage of Snellville
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Snellville
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Deju G. en
Excellent service :)
beverly a. en
The young workers were untrained. It took them over an hour to process a small, reserved truck and delayed my move. I’m not blaming the kids, but was a terrible e experience!!
daphne w. en
I had to reschedule my entire move due to you guys battery going bad on a truck. I the truck for the next day and manager Q was to charge me $19.199 for a 26" also they charge me for a safe move of $28.00 in which i did not want.
Chuck S. en
The manager, Quinisha, was outstanding. We were scheduled to pick up the rental at 8:00am; however, she called me at 7:05am to inform me that the truck was not scheduled to return until after 11:30am. Because we were moving my son into a new apartment, we were allotted the 10:00-11:30 slot. Quinisha gave us a larger truck for the same price and allowed us to pick it up at 8:00am. She was also very friendly during check-in, and her staff was friendly and responsive upon our return. We will definitely recommend this U-Haul store to others.
Nyema R. en
Staff was extremely professional, friendly, and courteous. I would definitely return to this office. Owner and James were wonderful.
ARTHUR P. en
just keep up the good work.
Michael W. en
Keep doing what you are doing.
June C. en
This is my neighborhood Uhaul! All on staff always ensure that my needs are met. The key to equipment rental is to always give yourself time for any incidentals to minimize personal pressures. They are not always responsible for how your order details are delivered through the customer service 800 #. Even when I’ve had to call they are most helpful as well. I will always work with Uhaul for my moving needs. There is no other company I would trust.
Keith C. en
Excellent customer service!!!!
VEVAKANAND S. en
Perfect experience!!
Lloyd J. en
This is the best store in the state because of the people! Great people, great equipment, great everything.
Charles S. en
Nice people, good equipment.
Anthony M. en
Nothing everything was great!!!
JOSEPH O. en
Ms. Williams & Her Staff Are Very Helpful. The Check In & Out Was Fast. Thanks
Bruce K. en
Add more counter help to speed the process along.
ladonna w. en
I've had storage for a yr, when going to make payments something was always wrong with computer which cause delays in my timing. Besides of a couple of ex employees , everything else went pretty well.
Andrew P. en
They did not include a furniture dolly with the rental.
Johnny G. en
The entire team there are very professional, helpful, and courteous, my favorite location thus far.
latovia p. en
Great storage facility
Stephen I. en
This location was great. Staff is great, friendly. I will return
Michael W. en
Everything went quite well. No complaints.
Joshua B. en
Manager was completely unprofessional and had to wait almost an entire hour for them to fix a mistake they made
Troy H. en
Ms Q and her staff are excellent to deal with. U-Haul Corporate customer service is the worst that i have ever had to deal with. I am not sure i would ever use U-haul for a cross country move again.
Channa a. en
Great people
Johnathan M. en
There aren’t enough employees to help all the customers so they have to wait a long time. We moved out on the 30th but they think we’re still there, asking us for $ we don’t owe! Called corporate.
WANDA R. en
Overall the service was good.
Millie W. en
The company was good for what I needed. I was not informed of entry procedures upon move in. I noticed a change in staffing and this got better. But, I also wasted time because of slow service.
Amanda L. en
The worst customer service in the world. I had to liaise and communication for the movers to uhaul. That’s not my job and not what I paid for. Staff was rude and not trained on anything. Never again.
Abdul Raheem H. en
I cleared out my unit on March 6th and I went to the front office to notify staff that I moved out and the associate said 'OK.' My credit card was charged the next day and they put the C/O as the 8th.
Steven P. en
Great location
Steven P. en
You have people on the desk who don't know how to do standard tasks. If not for a U-Haul corp employee who happened to be there, we could not have done what needed done.
REGINA W. en
Awesome
renee a. en
Great, great people and very professional, willingness to go over and beyond to make sure everything is good and you are satisfied with the truck and/or purchase.
Otisha M. en
Anytime I had questions, someone was available and always willing to help. Great team, even when we moved out!
Katherine P. en
Due to their negligence my boxes were water damaged, mainly my prescription medications & now I have to file a claim. Whenever the manager or employees gave me their word there was no follow through.
tabu l. en
I was very pleased with my experience at the Pompano Beach location where i initiated my move. However my experience at the Snellville location was horrible. The experience made me regret using Uhaul.
amber s. en
Very helpful and kind!
THOMAS W. en
The facilities and the staff was excellent and the service was great as well. I was satisfied with my experience and stay. THANK YOU.
mike d. en
The U-Haul experience utilizing the 800 number to make reservations was the worst experience i have ever encountered. They didn't have unloading help at the destination even though it was requested.
Christina C. en
This is a very clean facility with a friendly staff. I feel the prices are a little high for such small spaces.
Debra S. en
I didn’t like the fact they charge for a whole month when I didn’t occupy it for whole month
CRYSTAL J. en
The staff went above and beyond their job duties.
Don T. en
Good folks to work with, always helpful.
DIONNE B. en
Great job