Customer Reviews for U-Haul Moving & Storage of Shawnee

772 comentarios

2323 N Harrison St   Shawnee, OK 74804

(405) 273-0336

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(405) 273-0336

2323 N Harrison St
Shawnee, OK 74804

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

No further comments.

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA G.  |  First Impressions 
Clasificación:
5.0

I did not use the uhaul and would like the a refund. It was not required and gave it back within 2 hours of renting it.

Kenneth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

darrell m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
5.0

Staff was friendly, and equipment was in excellent shape. The entire process was smooth and efficient.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole H.  |  Overall Experience 
Clasificación:
5.0

Ninguno

Gordon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don A. 
Clasificación:
5.0

The girl needs help

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

My needs changed in the middle of my move, and they were very accommodating to make sure I had what I needed. Gracias.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDACE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven V. 
Clasificación:
5.0

Diana is very knowledgeable and helpful with my travels, always a great place to work with! Keep up the great customer service--- Mindy Cousins

Mindy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

Super nice people ,always have a smile on her face !!

Matthew L.  |  Overall Experience 
Clasificación:
5.0

I have used this rental facility more than once and I always get great service. I would recommend them to anyone

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C.  |  First Impressions 
Clasificación:
5.0

I did recommend this facility to a friend where he ended up paying for both a storage unit and a 10' box truck. The staff here ( Cassie, Cassandra and Scott...) are all awesome for going above a customer's expectations and there isn't a better facility in town. They all deserve promotions and a raise ! Do it and give em' all what they undoubtedly deserve and be sure to not undervalue your employees !!

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell B. 
Clasificación:
5.0

The location had a good selection of vehicles available to rent.

TANYA C. 
Clasificación:
4.0

Put damned jacks back on the trailers…. It took 3- people to hook up a loaded trailer onto my pick-up. The trailer says have at least 260 pounds of tongue weight on trailer… that takes 3-people to lift and hook to a ball hitch….

ELVIN U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wynona C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norvan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James N. 
Clasificación:
4.0

El cliente no dejó un comentario.

CURTIS M. 
Clasificación:
5.0

The truck that I rented although cleaning and running well had a lot of play in the steering, I could barely keep it on the road, the whole trip was stress and a struggle and I was pretty scared the whole time.

Dawn W. 
Clasificación:
5.0

Excellent I never been a very secure storage.

LAWANA J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

We were in and out in less than 15 mins and on our way. Extraordinario servicio al cliente

Jasmine J. 
Clasificación:
5.0

Nothing, Diana was great.

Catherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

On return. The guy asked if I wanted to use card on file. Without telling me how much. Had to ask . Well ran operation.

donald K. 
Clasificación:
5.0

I liked the fact that someone was always there to help you!

barbara c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

The lady at the desk was rude. She didn't greet me. She just printed the form, folded it up, put it in the sleeve and handed me the keys. The guy who I returned it to was super nice.

Dawn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Good people great service

Charlotte N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon M. 
Clasificación:
5.0

The manager, Diana is exceptional. GREAT customer service along with super willingness to assist in the questions I had. Extremely knowledgeable in procedures. Will use this facility in the future.

george a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jordan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nikki S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Outstanding equipment and great service from agent who assisted me

Timothy N. 
Clasificación:
5.0

I enjoyed when I went to empty my unit the tempature was just right and the quietness was priceless.

Robin C.  |  Overall Experience 
Clasificación:
5.0

Nothing. Thank you for being open on Labor Day.

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Everything went very smoothly.

Diana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennie R. 
Clasificación:
5.0

Not a thing.

Jeffrey K. 
Clasificación:
5.0

Great experience ! Representative was amazing

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
2.0

Drop off couldn't care less and refused to listen to my grievance on the over charging and double charging issues. I will be speaking with cliams.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon L.  |  First Impressions 
Clasificación:
5.0

Be blessed

Seymore S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Augustus D. 
Clasificación:
2.0

Need better employees at Willis Quick Stop, Seminole, Oklahoma. They are very rude n will not do their job. Took me 3 days to get uhaul I should have received the first day. Thank you Shawnee, Oklahoma for being so helpful n kind. I do not see how you make business there in Seminole? I have not received my return from deposit on my banking card yet.

Eugenna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

I just want to say that Cassie is phenomenal. My family is going through the poo at the moment, and Cassie made this process so much easier and with so much kindness. Give this amazing human a well deserved promotion and big raise!!! Thank you so much Cassie!

Natalie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JON R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles N. 
Clasificación:
5.0

Well done very friendly

Russell V. 
Clasificación:
2.0

I went to rent trailer for a day at 230pm then took my money told me it had to be back by 845pm I thought a day was 24 hrs still was charged full price i will rent some were else next time

Paul T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
5.0

Very friendly and open to questions. Easy drop off location.

CHRISTOPHER W. 
Clasificación:
5.0

Everything was fast and easy from beginning to end. No need to improve on anything.

Rannie C. 
Clasificación:
5.0

This office has excellent employees and makes the moving experience effortless. Their manager Diana goes way beyond when assisting the customer.

Keith L. 
Clasificación:
2.0

I placed my uhaul reservation months prior to needing it. You guys call me 2 nights before needing the truck to tell me you don't have the size I requested. When we arrived to pick up the vehicle you couldn't find my reservation. Then when We were unloading the vehicle you guys kept calling me to make sure I knew the correct location for drop off. Really was a frustrating experience.

Kenneth L. 
Clasificación:
5.0

Drop off went smooth.

CONNOR G. 
Clasificación:
5.0

All three locations worked as expected. High five to Shawnee location finding another location w/my jeep trailer wireing system for me a last minute. We were able to get it going and on to our trip. Also, not sure who called due to installation time making me late to pickup but thankfully Uhaul understands these things happen. Ill be back next week at the McKinney location to pick the same type of unit and trip to Harrah OK.

Jorge A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY V. 
Clasificación:
3.0

The service here was great. However, I had chosen a drop off location in Co when I reserved the truck and this location was confirmed on the paperwork I received. When I tried to return the truck 2 days later, that location was no longer associated with Uhaul. I had to locate another location which was several miles away and not the closest location. En route to the further location and in the rain we the side mirror clipped the mirror of another car. Of course, the insurance I purchased did not cover that. Because Uhaul sent us further than necessary, we now have a claim to file on our insurance. I blame Uhaul for this mess!

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesus V. 
Clasificación:
5.0

Received truck on empty, went to return it and didn't realize that there was a pre use gasoline check. Had to argue with the employee when I returned it, because no one had check the milage or verified the previous operator had replenished the gas.

Kyle H. 
Clasificación:
5.0

Ninguno

David H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alisa D. 
Clasificación:
3.0

The person at the check in desk had food on the front of the desk and I could not sit down to do business. I had to ask her to move her food so I could sit down.

Earlene M. 
Clasificación:
5.0

Nice, helpful, knowledgeable, excellent service!

Mikel S. 
Clasificación:
5.0

Only one person available to check on but she was just ready to help anyway she could.

Duane A. 
Clasificación:
5.0

Always enjoy working with Sherry. She is very helpful and informative.

Sandra M. 
Clasificación:
5.0

Awesome service and quality equipment and affordability UHAUL IS AWESOME

ERIC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

felisha w.  |  First Impressions 
Clasificación:
3.0

Unfortunately, this location had to deal with a HUGE mis-ship caused by someone else in the company. I think they handled it pretty well overall - putting me in contact with the traffic director of this location, but I still did not receive my things as I should have. They were sent to the UHAUL location closest to me, but that location was not briefed on my situation, and this location did not even deliver to my home. The whole experience with UHAUL was extremely disappointing, and I don't really suggest anyone use the Ubox method of shipment.

Lacia E. 
Clasificación:
5.0

Had to wait about 2 weeks for a unit to become available. The mgr. had my paperwork completed in about 15 mins. upon arrival. She explained everything well and how to access the facility after hours. The unit itself as well as the other parts of the building was in excellent shape, clean and odor free.

keith s.  |  First Impressions 
Clasificación:
5.0

Diana is AMAZING!!! I have rented UHaul storage units from Florida to Alaska and this location is truly the Ritz Carlton of storage facilities. Unbelievably maintained buildings and grounds,, great in-store inventory, friendly and helpful staff, one of the best experiences ever!!!

Susan C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Loretta T. 
Clasificación:
5.0

Friendly, very helpful!!!!

Avis E. 
Clasificación:
5.0

The staff is very nice and helpful. Today I had a new employee and he worked through learning the computer and had me on my way with ease and helped load the trailer.

Steven F. 
Clasificación:
5.0

Great service, no hiccups at all! She even suggested ways to save a little bit. Thanks Diana!

Marie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JALEN B. 
Clasificación:
1.0

My experience with U-haul was the worse experience of my life and I will never recommend y'all to anyone I know. The customer service at the Shawnee, OK location was terrible, Diane was the rudest person i've ever met for someone i was so nice to. Diane was not only rude but not helpful at all, she gave me no directions for anything when it came to returning it and all. When I tried calling customer service because I was unaware of what to do and had zero internet, I was on hold for 30 minutes at 11pm with a 1 year old by myself. I will NEVER return back and will NEVER recommend anyone. p

Zoee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

barbara c.  |  First Impressions 
Clasificación:
4.0

Could get more updated computer equipment. Took them forever. Not good when on a schedule

Carol C.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and was able to get me into the storage unit that would fit my need.

matthew n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

connie g.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony M.  |  First Impressions 
Clasificación:
5.0

The receptionist was very pleasant and very helpful

jackie K.  |  First Impressions 
Clasificación:
5.0

Great people

randy w.  |  First Impressions 
Clasificación:
5.0

I am very grateful for the staff and the manager Dianne. We had tons of stuff to move in such little time and she worked with us and was patient. She was very efficient taking care of all of us customers that were there during the time I was. I will definitely be using this location from here on out. Its good to see a company have friendly, professional, and hard working employees that care about the customers that walk through their door!

crystal r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

george a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

janet b.  |  First Impressions 
Clasificación:
5.0

Excellent experience

amber m.  |  Online Move In 
Clasificación:
5.0

Had a hiccup moving in with a lock being on the unit door. Called customer service and they took care of it swiftly by giving me another unit that was customer ready. Way above and beyond customer service.

Jamie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S.  |  First Impressions 
Clasificación:
5.0

The people at 2323 harrison in shawnee oklahoma were so friendly and accommodating for our family. It took alot of stress off of moving from out of town. I will continue to use them in the future!! Place was well kept and secure!! You guys rock!!

Christina L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn c.  |  First Impressions 
Clasificación:
4.0

I accidentally set the alarm off because there were no instructions posted on the or near the unit that stated what to do. The doors opened automatically so I did not know i needed to enter the access code. Before completing the online move in now form I called the office and the lady was not helping on expaining what the process is to move in. Other than that it was easy and I like having the carts available.

Anna S.  |  Online Move In 
Clasificación:
5.0

Very nice employees and very helpful

lori a.  |  First Impressions 
Clasificación:
5.0

Fast and efficient. Even the new trainee was helpful and super friendly.

Christina G.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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