Customer Reviews for U-Haul Moving & Storage of Shawnee

803 comentarios

2323 N Harrison St   Shawnee, OK 74804

(405) 273-0336

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 273-0336

2323 N Harrison St
Shawnee, OK 74804

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

donica h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie H. 
Clasificación:
5.0

great experience, great customer service.

Olumoroti A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber T. 
Clasificación:
5.0

Been using this storage site for almost 5 years. Always been great.

joshua f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
1.0

Had to walk dolly 1/4 across the parking lot. Was told it was supposed to be difficult to rent the van "because they get stolen so often." Will never use Uhaul again.

Jacob F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

Fantastic as storage needs go.

Anthony H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick H.  |  First Impressions 
Clasificación:
5.0

My helpful uhaul employee, even being short staffed due to a last minute call in / sick, handled this store and the needs of this location like a fighter pilot to a F-16. She was professional, and precise in her trailer hookup. Her demeaner was Fantastic even though she was riddled with obstacles. Many times i have used this location and will continue to do so, even though at times other locations are more convient. If i could hire 4 more like her for my business, i would.

Bobby L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip C. 
Clasificación:
5.0

Nada

MANUEL P. 
Clasificación:
5.0

The shark was clean for the most part however motor had a misfire and the transmission was straining to shift even with a empty truck they may have been unaware of this my biggest issue with U-Haul is I did not know until the next morning that I was supposed to go on the app and check a truck in because my drop-off time was after hours so they charge an extra $20 because they have to check it in I think that's messed up I brought the truck back with more gas than what I left with which should have covered that $20 for checking it in and in my opinion I think you all charges too much on the per mile cost of course that has nothing to do with this location the people were nice people and they were respectful at this location but the truck a tune-up and a transmission check because it should not jerk real hard when shifting and it should not wait until the RPMs are real high to shift

Stephen F. 
Clasificación:
5.0

This is my third experience with Uhaul moving this year. The Shawnee location has been awesome everytime!

Christopher H. 
Clasificación:
5.0

I really appreciated the service Kathy gave to me. She was very helpful and friendly.

janice h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
3.0

Not the absolute end of the world, however staff were not welcoming. I could tell the overall motivation of the employees was sub-par as I asked the worker how she was doing today and she said “terrible.” Had to call the store and speak to the GM to get someone to help me unhook as this was a very different environment than Lenexa, KS.

William A. 
Clasificación:
5.0

Easy. Great staff. Thanks for the service!

james v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dellen B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry L. 
Clasificación:
5.0

Easy and anything you need help with these employees will help you will definitely be going to them again

Shawnetta T. 
Clasificación:
3.0

El cliente no dejó un comentario.

REBECCA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

James V. 
Clasificación:
4.0

Good experience.

Donald C. 
Clasificación:
5.0

No further comments.

JOHN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA G.  |  First Impressions 
Clasificación:
5.0

I did not use the uhaul and would like the a refund. It was not required and gave it back within 2 hours of renting it.

Kenneth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

darrell m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy B. 
Clasificación:
5.0

Staff was friendly, and equipment was in excellent shape. The entire process was smooth and efficient.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole H.  |  Overall Experience 
Clasificación:
5.0

Ninguno

Gordon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don A. 
Clasificación:
5.0

The girl needs help

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

My needs changed in the middle of my move, and they were very accommodating to make sure I had what I needed. Gracias.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDACE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven V. 
Clasificación:
5.0

Diana is very knowledgeable and helpful with my travels, always a great place to work with! Keep up the great customer service--- Mindy Cousins

Mindy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

Super nice people ,always have a smile on her face !!

Matthew L.  |  Overall Experience 
Clasificación:
5.0

I have used this rental facility more than once and I always get great service. I would recommend them to anyone

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C.  |  First Impressions 
Clasificación:
5.0

I did recommend this facility to a friend where he ended up paying for both a storage unit and a 10' box truck. The staff here ( Cassie, Cassandra and Scott...) are all awesome for going above a customer's expectations and there isn't a better facility in town. They all deserve promotions and a raise ! Do it and give em' all what they undoubtedly deserve and be sure to not undervalue your employees !!

Justin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell B. 
Clasificación:
5.0

The location had a good selection of vehicles available to rent.

TANYA C. 
Clasificación:
4.0

Put damned jacks back on the trailers…. It took 3- people to hook up a loaded trailer onto my pick-up. The trailer says have at least 260 pounds of tongue weight on trailer… that takes 3-people to lift and hook to a ball hitch….

ELVIN U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wynona C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norvan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James N. 
Clasificación:
4.0

El cliente no dejó un comentario.

CURTIS M. 
Clasificación:
5.0

The truck that I rented although cleaning and running well had a lot of play in the steering, I could barely keep it on the road, the whole trip was stress and a struggle and I was pretty scared the whole time.

Dawn W. 
Clasificación:
5.0

Excellent I never been a very secure storage.

LAWANA J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sherri W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

We were in and out in less than 15 mins and on our way. Extraordinario servicio al cliente

Jasmine J. 
Clasificación:
5.0

Nothing, Diana was great.

Catherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

On return. The guy asked if I wanted to use card on file. Without telling me how much. Had to ask . Well ran operation.

donald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

The lady at the desk was rude. She didn't greet me. She just printed the form, folded it up, put it in the sleeve and handed me the keys. The guy who I returned it to was super nice.

Dawn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nikki S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Outstanding equipment and great service from agent who assisted me

Timothy N. 
Clasificación:
5.0

Nothing. Thank you for being open on Labor Day.

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Everything went very smoothly.

Diana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennie R. 
Clasificación:
5.0

Not a thing.

Jeffrey K. 
Clasificación:
5.0

Great experience ! Representative was amazing

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
2.0

Drop off couldn't care less and refused to listen to my grievance on the over charging and double charging issues. I will be speaking with cliams.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon L.  |  First Impressions 
Clasificación:
5.0

Be blessed

Seymore S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Augustus D. 
Clasificación:
2.0

Need better employees at Willis Quick Stop, Seminole, Oklahoma. They are very rude n will not do their job. Took me 3 days to get uhaul I should have received the first day. Thank you Shawnee, Oklahoma for being so helpful n kind. I do not see how you make business there in Seminole? I have not received my return from deposit on my banking card yet.

Eugenna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

I just want to say that Cassie is phenomenal. My family is going through the poo at the moment, and Cassie made this process so much easier and with so much kindness. Give this amazing human a well deserved promotion and big raise!!! Thank you so much Cassie!

Natalie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JON R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles N. 
Clasificación:
5.0

Well done very friendly

Russell V. 
Clasificación:
2.0

I went to rent trailer for a day at 230pm then took my money told me it had to be back by 845pm I thought a day was 24 hrs still was charged full price i will rent some were else next time

Paul T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
5.0

Very friendly and open to questions. Easy drop off location.

CHRISTOPHER W. 
Clasificación:
5.0

Everything was fast and easy from beginning to end. No need to improve on anything.

Rannie C. 
Clasificación:
5.0

This office has excellent employees and makes the moving experience effortless. Their manager Diana goes way beyond when assisting the customer.

Keith L. 
Clasificación:
2.0

I placed my uhaul reservation months prior to needing it. You guys call me 2 nights before needing the truck to tell me you don't have the size I requested. When we arrived to pick up the vehicle you couldn't find my reservation. Then when We were unloading the vehicle you guys kept calling me to make sure I knew the correct location for drop off. Really was a frustrating experience.

Kenneth L. 
Clasificación:
5.0

Drop off went smooth.

CONNOR G. 
Clasificación:
5.0

All three locations worked as expected. High five to Shawnee location finding another location w/my jeep trailer wireing system for me a last minute. We were able to get it going and on to our trip. Also, not sure who called due to installation time making me late to pickup but thankfully Uhaul understands these things happen. Ill be back next week at the McKinney location to pick the same type of unit and trip to Harrah OK.

Jorge A. 
Clasificación:
5.0

Had to wait about 2 weeks for a unit to become available. The mgr. had my paperwork completed in about 15 mins. upon arrival. She explained everything well and how to access the facility after hours. The unit itself as well as the other parts of the building was in excellent shape, clean and odor free.

keith s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin M.  |  First Impressions 
Clasificación:
4.0

Could get more updated computer equipment. Took them forever. Not good when on a schedule

Carol C.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and was able to get me into the storage unit that would fit my need.

matthew n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

connie g.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa m.  |  First Impressions 
Clasificación:
5.0

The receptionist was very pleasant and very helpful

jackie K.  |  First Impressions 
Clasificación:
5.0

Great people

randy w.  |  First Impressions 
Clasificación:
5.0

I am very grateful for the staff and the manager Dianne. We had tons of stuff to move in such little time and she worked with us and was patient. She was very efficient taking care of all of us customers that were there during the time I was. I will definitely be using this location from here on out. Its good to see a company have friendly, professional, and hard working employees that care about the customers that walk through their door!

crystal r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

janet b.  |  First Impressions 
Clasificación:
5.0

Excellent experience

amber m.  |  Online Move In 
Clasificación:
5.0

Had a hiccup moving in with a lock being on the unit door. Called customer service and they took care of it swiftly by giving me another unit that was customer ready. Way above and beyond customer service.

Jamie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S.  |  First Impressions 
Clasificación:
5.0

The people at 2323 harrison in shawnee oklahoma were so friendly and accommodating for our family. It took alot of stress off of moving from out of town. I will continue to use them in the future!! Place was well kept and secure!! You guys rock!!

Christina L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn c.  |  First Impressions 
Clasificación:
4.0

I accidentally set the alarm off because there were no instructions posted on the or near the unit that stated what to do. The doors opened automatically so I did not know i needed to enter the access code. Before completing the online move in now form I called the office and the lady was not helping on expaining what the process is to move in. Other than that it was easy and I like having the carts available.

Anna S.  |  Online Move In 
Clasificación:
5.0

Very nice employees and very helpful

lori a.  |  First Impressions 
Clasificación:
5.0

Fast and efficient. Even the new trainee was helpful and super friendly.

Christina G.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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