Comentarios de los clientes para U-Haul Moving & Storage of Shawnee

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Shawnee

Clasificación general:

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timothy h. | Overall Experience |
Clasificación:

My only qualm is that one of the bay doors had been broken for quite some time, making it hard to access our unit if someone was in the other bay door. Overall, it was a clean facility which I thoroughly appreciated.

ANTHONY G.
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El cliente no dejó un comentario.

Anthony G.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

James H.
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Wait time for phone calls is too long.

laura k. | Overall Experience |
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Outstanding people best customer service and overall terrific experience

Rannie C.
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El cliente no dejó un comentario.

william R.
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El cliente no dejó un comentario.

Jerry W.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

Bryce S.
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El cliente no dejó un comentario.

Kevin B.
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El cliente no dejó un comentario.

Courtney G.
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El cliente no dejó un comentario.

charles W.
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El cliente no dejó un comentario.

Debra A.
Clasificación:

Awesome experience.

Amy J.
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Dianna is excellent! She and the manager at the Kickapoo store have gone above and beyond what is expected, especially in the times of a global pandemic! Fantastic!

pat p. | Overall Experience |
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This facility is very well run.Diana and her staff are always willing to help whenever I needed it.

Thomas O.
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Smooth effficient pickup, and even smoother return. Great customer service!

Kevin W.
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Great facility and excellent service. The lady running the place was super helpful and quickly got my trailer hooked up and disconnected on my return.

David I.
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Top notch customer service

Jeremy H.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

William V.
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El cliente no dejó un comentario.

Robert B.
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They did a great job!

Dena C.
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It was a great experience, I had not planned on needing to rent a truck as my son has a pick up, but it was decided they wanted to move everything it in trip. I walked in to the office just to see if they had anything available, was in a truck within minutes. I also really appreciated the sanitizing that was done.

KAY B.
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El cliente no dejó un comentario.

SCOTT M.
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El cliente no dejó un comentario.

Thomas C.
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El cliente no dejó un comentario.

Bruce O.
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Diana, the general mgr, took care of me. She was very professional and super pleasant to deal with. Very accommodating and actually seemed to care about me as a customer! I plan to return to this location for future hauling needs. Thanks!

TRACY S.
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El cliente no dejó un comentario.

Richard M. | Overall Experience |
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Friendly staff and well maintained facilities

Gerald G.
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Very friendly service.

Gene H.
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El cliente no dejó un comentario.

John G.
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El cliente no dejó un comentario.

James R. | Overall Experience |
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El cliente no dejó un comentario.

ROBERT M.
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Not a thing, everything was great, as usual from this location!

terry M.
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El cliente no dejó un comentario.

Jamie S. | First Impressions |
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Had a hiccup moving in with a lock being on the unit door. Called customer service and they took care of it swiftly by giving me another unit that was customer ready. Way above and beyond customer service.

James V.
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El cliente no dejó un comentario.

Richard V.
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Easy. No hassle. “Did all go well on your trip?“ “Yes, thank you.” Email receipt. “Have a nice day.” Doesn't get any better than that.

Alyson H.
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El cliente no dejó un comentario.

april e. | Overall Experience |
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The staff was always friendly and property was clean. We appreciated how convenient it was to have a storage facility so close to our home.

kevin w. | First Impressions |
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El cliente no dejó un comentario.

Steven F.
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This place is awesome!

Garold L.
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El cliente no dejó un comentario.

Irving C. | Overall Experience |
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El cliente no dejó un comentario.

Michael S.
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Lady at counter could be more pleasant

Tamara L.
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El cliente no dejó un comentario.

Stephen H. | First Impressions |
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The ladies there are very helpful and friendly. Made the whole process easy

Barry P. | Overall Experience |
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Wonderful place. Clean, and very helpful employees. Even rented a truck from them, very easy and NO hassles. Very happy customer~!!

Tesa E. | Overall Experience |
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Very unsecure entry rude to me when I explained why I was moving out before even moving in.

Tesa E. | First Impressions |
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Very heavy police presence and not happy that it's not secure entry you can just pull car to Bay door and be able to enter building without any security. Haven't even moved anything in yet because I don't feel comfortable with that

GENE H.
Clasificación:

Well -- basically don't blow off the concerns of a customer who points out a problem with the equipment, and who has rented this equipment numerous times before and also knows how it is supposed to perform. A god location and they lots of stuff and their customer service is generally very good. But this time, my opinion on a problem was not respected and was frankly dissed.

Paige M.
Clasificación:

The lady I dealt with at uhaul in Shawnee was very short and rude, the gentleman that I dealt with in Okemah was very polite and helpful.

Donald D.
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The lady on duty was top notch and really knew her job very well. She was so polite and helpful and as much as I hate to move, I'm looking forward to the next time thanks to her and the uhaul experience! Thank you and god bless.

MICHAEL R.
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great experience with UHAUL

tyler C.
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El cliente no dejó un comentario.

Tony S.
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El cliente no dejó un comentario.

michael B.
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The truck was not taken care of and needed gas way more often than it should. It made awful noises the entire time and when we complained we got a shrug and were told too bad if you want something else you have to pay for an upgrade. It didn't make it the entire trip it was a waste of $700.

PHILLIP D.
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El cliente no dejó un comentario.

Phillip D.
Clasificación:

No pickup trucks were available, was forced to rent a 15' truck to move 1 washer and 1 dryer - mostly wasted space inside.

Belinda L.
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El cliente no dejó un comentario.

Amber M.
Clasificación:

Renting moving van was so easy. Reserved online, pick up was quick and easy. We didn't make it back in time before store closed but it was no problem. We were able to confirm return on line and leave the keys in drop box. Couldn't of been any easier!

Kyle G.
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El cliente no dejó un comentario.

JOYCE T. | First Impressions |
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I really appreciate the inside storage facility. It was raining the last day I had to access my space, and the inside access made my move so much nicer.

Matthew P. | Overall Experience |
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I. Will definitely be back in the future

MICHAEL R.
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Awesome

JASON G.
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Ok

JUSTIN A.
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El cliente no dejó un comentario.

ROBERT M.
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El cliente no dejó un comentario.

CHRISTOPHER C.
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El cliente no dejó un comentario.

Eric H.
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El cliente no dejó un comentario.

WESLEY C. | First Impressions |
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Staff was knowledgeable and friendly.

WESLEY C.
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El cliente no dejó un comentario.

david b. | Overall Experience |
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very helpful

MELANIE C.
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El cliente no dejó un comentario.

Christine L.
Clasificación:

I will never rent from you guys again

SUSAN H.
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All was great.

LORRIE R.
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El cliente no dejó un comentario.

DAVID W.
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Our truck had a very hard time starting. Called customer service and they were terrible. Didn't care if we got moved or not.

jennifer S. | First Impressions |
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El cliente no dejó un comentario.

RONNY H.
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El cliente no dejó un comentario.

GARETH W.
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El cliente no dejó un comentario.

Philip T.
Clasificación:

To expensive

BRYAN T.
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El cliente no dejó un comentario.

PATRICK C.
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Good clean facility & service

LaRae M.
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El cliente no dejó un comentario.

MICHAEL R.
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El cliente no dejó un comentario.

JUSTIN P.
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Nice employees!

DAVID I.
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Friendly

Cindy K.
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El cliente no dejó un comentario.

NICHOLAS P.
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El cliente no dejó un comentario.

Nicholas P.
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El cliente no dejó un comentario.

Darrick S.
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El cliente no dejó un comentario.

MICHAEL R.
Clasificación:

awesome experience

Richard M. | First Impressions |
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Helpful and friendly staff at this location.

Paul B.
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El cliente no dejó un comentario.

larry t. | Overall Experience |
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El cliente no dejó un comentario.

James R.
Clasificación:

Checked tire pressure and found one tire at ~20 psi and should have been 60 psi. Two other tires were below recommended pressure. Recommend UHaul personnel check tire pressure on equipment and that renters do the same. Personnel professional and courteous.

Tina J.
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El cliente no dejó un comentario.

tonya J.
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El cliente no dejó un comentario.

Vera C.
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El cliente no dejó un comentario.

David A.
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Everything was perfect, thank you so much!

jerry d. | First Impressions |
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Friendly staff clean store nice experience will come back.

Timothy B.
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El cliente no dejó un comentario.

Barbara D.
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El cliente no dejó un comentario.

ZACHARY K.
Clasificación:

Nothing. It was great.

Ryan H.
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El cliente no dejó un comentario.

George H.
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I told them about the problem with the equipment I didn't receive at the pick up location and I was told my account would be credited for the utility dolly and furniture pads. They were very helpful.

Steven M.
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Workers are friendly and truck was ready to go. Thanks for a good experience

Don M.
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El cliente no dejó un comentario.

Steven R.
Clasificación:

OUTSTANDING Customer Service, the Shawnee Oklahoma folks are amazing people. I thank everyone!

Rickie W.
Clasificación:

Nothing

James M.
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El cliente no dejó un comentario.

Debbie M.
Clasificación:

El cliente no dejó un comentario.

Richard T.
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El cliente no dejó un comentario.

Barbara S.
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El cliente no dejó un comentario.

Patrick B.
Clasificación:

Great people!

Joseph R.
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El cliente no dejó un comentario.

Ashley S.
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El cliente no dejó un comentario.

Beth G.
Clasificación:

I can't think of anything. The move went very well, and the lady that checked us in, did a great job. She was friendly, efficient, and very helpful!

Christina L. | First Impressions |
Clasificación:

The people at 2323 harrison in shawnee oklahoma were so friendly and accommodating for our family. It took alot of stress off of moving from out of town. I will continue to use them in the future!! Place was well kept and secure!! You guys rock!!

dawn c. | First Impressions |
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El cliente no dejó un comentario.

Anna S. | Online Move In |
Clasificación:

I accidentally set the alarm off because there were no instructions posted on the or near the unit that stated what to do. The doors opened automatically so I did not know i needed to enter the access code. Before completing the online move in now form I called the office and the lady was not helping on expaining what the process is to move in. Other than that it was easy and I like having the carts available.

chad b. | First Impressions |
Clasificación:

Loved the carts that were available for use.

erica p. | Overall Experience |
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El cliente no dejó un comentario.

doug m. | Overall Experience |
Clasificación:

The best customer service I’ve seen in a long time.

Paige M. | First Impressions |
Clasificación:

I'm having a hard time answering a few questions because the fact of not only truck return which is a nightmare in itself given not knowing how to use the text return thing... can't see to read most of it or understand it because I'm used to "simple " take truck back, return key etc. Now the alarm system within is a wonderful although confusing thing especially when every time you turn around the alarms go off! Also given the fact of 2 people trying to unload and get everything into stage units are not only exhausted, but physically can't go go go anymore to get things done in a short amount of time. Uhaul is my preferred choice for rental, but this time ended up a nightmare all the way around! The young lady that helped me was great as I followed her instructions on how to set doors etc when we were finally able to get everything in units, but what a nightmare with alarms going off twice and had to call 911 because of it. This was a very very upsetting experience because we were exhausted and don't fully understand how the whole thing works. I would like to continue to use uhaul as my moving/storage company, but it's not been a very good experience this time or even the first time so much improvement would be great especially for the older generation to fully understand and have ease using. Please feel free to call me to discuss because it's totally CONFUSING!!

Jeffery H. | First Impressions |
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El cliente no dejó un comentario.

Marvin K. | First Impressions |
Clasificación:

everyone was a big help with getting us to where we had to put in our stuff and thanks for the carts it made our trips shorter than using our dollies.

Kenneth W. | First Impressions |
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She found us a unit near the entrance, and was very helpful.

dashai B. | First Impressions |
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The young lady that helped me was very nice and helpful. She walked me through the process and showed me around. She was very pleasant to do business with.

bobby c. | Overall Experience |
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out of a 10 i would rate them a 12. they went out of their way to help me. thank you to the lady at the shawnee office.

lori a. | First Impressions |
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Very nice employees and very helpful

bobby c. | First Impressions |
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could not go any better the lady went out of her way to help me 5 stars all the way

David M. | Overall Experience |
Clasificación:

Very friendly, helpful, and professional staff. A very pleasing experience.

Linda B. | First Impressions |
Clasificación:

Everyone was very helpful and very nice I would use U-Haul in the future thank you

LaWanda E. | First Impressions |
Clasificación:

GM was very nice and plaesant!! Storage units very clean!!

Steven E. | Overall Experience |
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Great staff! Helpful and accommodating.

Sarah M. | First Impressions |
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Staff are a bunch of sweet hearts very helpful to me being new to the area I felt like I was at home

Christina G. | First Impressions |
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Fast and efficient. Even the new trainee was helpful and super friendly.

Steven E. | First Impressions |
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These people go above and beyond!! I would recommend them over and over. They are very polite and friendly, helpful to the point of bringing us water when we were unloading our truck. Love em'

brianna c. | First Impressions |
Clasificación:

Staff was helpful, however the card wouldn’t activate due to credit card machine being down. Problems with the computers and adding information also which made the time to rent a unit very longgggg!

No se han enviado comentarios para esta ubicación.

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