Prompt check out and return Very nice to do business thereJOHN M.
Customer Reviews for U-Haul Moving & Storage of Schererville
Schererville, IN 46375
(S Of Rte 30 on US 41 Between Tiebels & Mcdonalds)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I was thankful that although I showed up 7 mins before closing, they still took my keys with a smile and told me to have a great night. Respectable team at this locationErica J.
The whole process was very streamlined online. And the unit was ready when I arrived with a lock inside and a mapAnthony S. | Online Move In
El cliente no dejó un comentario.FRANCISCO F.
El cliente no dejó un comentario.Regina S.
El cliente no dejó un comentario.Trina H.
Forgot to load dolly I requested and tank wasn't completely full.William M.
El cliente no dejó un comentario.Alex P.
El cliente no dejó un comentario.Larry B.
Make people aware of the $20 after hours service fee. Had no idea this fee would be tacked on.Ken S.
Everyone was very professional and nice. Drop off process was simple.Tara T.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Timothy W.
El cliente no dejó un comentario.Edwin G.
El cliente no dejó un comentario.Marcus W.
El cliente no dejó un comentario.Sara D.
El cliente no dejó un comentario.Tom G.
The sales person helped me resolve a problem that I was having in reference to my truckshirley s. | First Impressions
Manager was great. Always nice with a positive attitude.DAVID B. | Overall Experience
El cliente no dejó un comentario.David B.
Not the employees fault, but when asked about the extra gasoline we put in the truck because the fuel gauge was non responsive while filling we were told no credit and we have to charge you for the 3.8 miles extra you drove. I understand she was following policy, but I feel like the fuel gauge being slow to respond is purposely done. Definitely feel like this whole ordeal was a waste of money. Congrats Uhaul you screwed another customer.Dave K.
El cliente no dejó un comentario.Anthony G.
El cliente no dejó un comentario.DIANE W.
This Experience Was So Good I can not think of anything to improve Thank YouJoseph G.
Always helpful. Customer service is important to them. They have great attitudes.TERRY H.
Courtney L. couldn't have been more kind or helpful in my interactions with her. She made a very difficult situation so much easier. Many thanks and appreciation to her. She is definitely an asset to your company and deserves company recognition also for a "job well done"! Thank you Courtney!Roseanne L. | Overall Experience
El cliente no dejó un comentario.Christopher P.
El cliente no dejó un comentario.GERRY M.
El cliente no dejó un comentario.german G.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Brenda J.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.James T.
Everything was wonderful !!WILLIAM S.
El cliente no dejó un comentario.Karen H.
El cliente no dejó un comentario.daniel B.
The drop Off location was extremely hard to find I spent around 15-20 minutes driving around trying to find the location. It stated that it was at a furniture store hut when I called it gave me another location that was hidden in the alley.Cameron J.
Great service, friendly, helpful staff.Christopher W.
El cliente no dejó un comentario.robert P.
No one said hello when I walked 75 to the desk. 3 baboons were just ignoring me and one had the simple courtesy to say. All 3vidiots were just looking at their screens and they were making comments to themselves WHILE I WAS STANDING LOOKING LIKE AN ASSHOLE. ILL NEVER RENT THERE AGAIN! ALSO NOTE THAT MY ORIGINAL RESERVATION WAS A 12X6 ENCLOSED TRAILER. I GET THERE AND IT WAS TAKEN AWAY AND I SETTLED FOR OPEN TRAILER. HORRIBLE EXPERIENCE! NOT A FAN OF UHAUL STARTING WITH THE STORE PERSONEL. SHAME ON YOU UHAUL! SHAME ON YOU!!!!Alex C.
Just keep up what you are doing.William T.
El cliente no dejó un comentario.Angie B.
El cliente no dejó un comentario.Miguel G.
El cliente no dejó un comentario.Susan S.
El cliente no dejó un comentario.Colleen B.
El cliente no dejó un comentario.Nancy Z.
El cliente no dejó un comentario.james M.
The trailer I rented had a leak. I was advised to call if I was going to be late, which I did. I was charged a full days rent when I should have been charged a prorated fee. Very disappointing to say the least.Timothy H.
El cliente no dejó un comentario.MICHAEL P.
The roll up door track on the 5 by 8 trailer was coming loose, I put some self tapping screws in, no big.deal for me. It felt like the bearings needed adjustment based on the play when I wiggled the rims and tires as part of my pre trip inspection.Lee S.
Your call center desperately needs improvement. It is impossible to get through to a local center even when they ask for me to return a call. The call center alone is frustrating to the point of me wanting to look for other rental options.TIM H.
We've always had a good experience at this location. They're very friendly and helpful.JUAN C.
El cliente no dejó un comentario.Charlene W.
Staff playing on phones. I was Standing there waiting to be taken care. 3 employees laughing and giggling. Very unprofessional.Thomas T.
Courtney, Gabriel, Brianna and any one else I may have forgotten but did speak with in the process of renting a storage unit at the Schererville, IN facility were extremely helpful, polite, and friendly! They made what could have been a very difficult situation for an "out of state" client as smooth as possible! Thank you to everyone for their assistance! Please thank your excellent employees on my behalf. Sincerely, Rose Ann Lundblade 31950 Corte Sagunto Temecula, CA 92592 951-297-1543Roseanne L. | First Impressions
El cliente no dejó un comentario.Brenda M.
Easy to do business with UHaul of scherervilleRichard K.
So very easy to work with and very knowledgeable about the rentals of storage units.laroy G. | First Impressions
Excellent experience and would highly recommend.Kathy Lynn K.
Person helping with equipment pick up was excellent! She went out of her way to help track down a blown fuse so all light would work and I would be safe.David I.
Staff was very helpful and nice. Awesome attitude and friendly.James M.
El cliente no dejó un comentario.Tammie R.
El cliente no dejó un comentario.BARBARA L.
El cliente no dejó un comentario.HENRY C.
The van was dusty and I wiped it clean. The equipment was well maintained.Debra T.
Staff on pick up date Sunday were not friendlyMichele K.
El cliente no dejó un comentario.Ramona G.
El cliente no dejó un comentario.Candice C.
Nothing as far as I'm concerned. I have uhaul rental places nearer my home but I always go to this location because of food service and availability.Murray F.
El cliente no dejó un comentario.ANDREW Y.
Great service!!Milan M.
El cliente no dejó un comentario.WADE Z.
El cliente no dejó un comentario.Michael B. | Online Move In
El cliente no dejó un comentario.Paul T.
It was the easiest transaction. Change nothingAnthony R.
The employees are customer-service focused, helpful and friendly each and every time I've rented there.MICHAEL H.
El cliente no dejó un comentario.James E. | Overall Experience
El cliente no dejó un comentario.Braden W. | Overall Experience
El cliente no dejó un comentario.james G.
El cliente no dejó un comentario.Elizabeth C.
El cliente no dejó un comentario.Clyde R.
This was one of the nicest u-haul facilities I have been in . Very clean very efficient and the help was excellent they must have a great management team here thank youTERRENCE K.
El cliente no dejó un comentario.Robert S.
It was a great experience with the team. No suggested improvements.Andy N.
El cliente no dejó un comentario.David C.
Uhual over all sucked. I made reservation over a week ahead of time. I was called the day before pick at 930 pm at night. Hours and hours after time they where supposed to call just to fine out making a reservation didn't mean crap. I was sent 1hr half away to get a truck. 75 miles. The scheduling lady that called had the nastiest attitude. I asked for something for my trouble. A discount for the extra gas I had to pay for not only for the Uhual truck but also for my car gas. I had no time to look else where. I almost didn't have a way to get it as the person was suppose to take me didn't not want to take me all way out there. I had to find another ride. Needless to say after I finish this move, I will never use uhaul again.Krystel M.
I have used this UHAUL location before and I have not been disappointed.larry B.
Still waiting for my emailed receiptThomas P.
El cliente no dejó un comentario.Kenneth S.
Only flaw was the requested furniture dolly was not provided. A big THANK YOU to Larry at your Dolton, Il location off 142nd St/Dolton Ave. After uncoupling the trailer to drop my friend off whom helped me move, I could not re-couple it and Larry came out and had me hooked up once again to drop the trailer back off at the pick up location. Peter C.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Derek S.
Always have good sevice at this Schererville location including this time! Only issue we had is the 17' truck we rented has been well loved over the years. The truck had just under 200K miles and the pasenger door wouldn't open from the outside. There was a few times where I was wondering if it is wasing going to start. Usually the equipment we rent from this location is in really good shape, might be time to put this one out to pasture. ;)david B.
El cliente no dejó un comentario.Bruce H. | Overall Experience
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.Haley E.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.cheryl E.
El cliente no dejó un comentario.Craig V.
El cliente no dejó un comentario.Mary R.
Professional staff. Pickup and drop off handled efficiently.Roger Y.
Keep doing what you're doing.steven J.
No complaints. Young men were Nice and helpfulTerry G.
Always use UhaulDRAGAN T.
El cliente no dejó un comentario.Erin M.
El cliente no dejó un comentario.MARK L.
Are you kidding me?? I have been dealing with Courtney and her team at this location for a couple of years now, I wouldn't even think of going anywhere else! Awesome people, they treat you right!WILLIAM M.
The return was done quickly and efficiently. A long weekend of loading and driving was great from pick-up to return to U-haul!!Patricia A B.
Team members at the Schererville location did an excellent job of handling my moving needs from pickup to drop off. Well done!Roger Y.
I had no issues other thanAntoinette L. | Overall Experience
I just appreciate how accommodating all of the u haul companies have been. It could be boxes or finding me a last minute storage option. All of it has been appreciatedDenona P. | First Impressions
There was a mix up when booking the move in date. Manger (Courtney) dig a great job fixing the situation.James E. | First Impressions
Both the people I talked to we're very helpful.Christopher G. | First Impressions
Everything was amazing everybody was friendly and all my items were safe and soundMARKEYA L. | Overall Experience
El cliente no dejó un comentario.Lloyd P. | First Impressions
El cliente no dejó un comentario.Valerie M. | Overall Experience
El cliente no dejó un comentario.Valerie M. | First Impressions
Great experience. Reasonable prices, helpful and friendly staff. Would highly recommendSusan S. | Overall Experience
Your facility is awesome and I appreciate the understanding when a valued customer gets into financial hardship especially with the pandemic Covid 19 my employment has been hit hard I work for ford motor company Chicago assembly plant and we have been hit hard with layoffs due to part shortages stemming from the pandemic actually 2021 was harder than 2020 and your facility has been extremely understanding! I really appreciate that! Your the best!Sergio & Cruze D. | First Impressions
Only issue is with the amount of ice making it dangerous to get in and out of the storage unit.CHRIS T. | First Impressions
The door rubber trim is hanging off and makes the opening very difficult...unit 446. Otherwise, all ok.andrew a. | Overall Experience
Staff was very helpful and friendly and made our experience go smoothly. I would recommend highlySusan S. | First Impressions
El cliente no dejó un comentario.Asante B. | First Impressions
El cliente no dejó un comentario.DORTHIE R. | Overall Experience
Charging for storage after they lock me out, try to make arrangements get my things, by paying fifty and then another payment but was refuse, never heard from them, now saying owe over seven hundred dollars, filing bankruptcy cause of ur companyAlicia V. | Overall Experience
El cliente no dejó un comentario.Kyle E. | First Impressions
No one seemed to understand my reservation & paid for moving supplies had to remind them I paid for them so they can give them to me as well as my locks .Alajah V. | First Impressions
El cliente no dejó un comentario.Mike K. | Overall Experience
El cliente no dejó un comentario.DIANA S. | Overall Experience
Great experience here. Employees all very respectful and helpfulDERRICK M. | Overall Experience
El cliente no dejó un comentario.MARY K. | Overall Experience
If feel my account should have been pro-rated after I emptied my unit. That's how it should be.JULIA R. | Overall Experience
I just want to say how helpful and friendly the staff are at the Schererville location. I highly recommend this place. Units are clean, trucks run great and the prices are good too!Cheryl J. | Overall Experience
My unit was not available and double booked. It's impossible to talk to anyone at this location as the phone numbers provided go to central office. Staff are not quick, nor really knowledgable. Takes forever to look into things. They do not give prorated rent back if you move out shortly after month end, but they do start process of renting it back out on your dime. Renting a trailor was straight forward. Better ordeal.paul m. | Overall Experience
El cliente no dejó un comentario.Linda O. | First Impressions
El cliente no dejó un comentario.Barbara C. | First Impressions
El cliente no dejó un comentario.Valerie L. | First Impressions
We have a major problem. First of all your manager is a liar. And then refused my attempts to get a hold of her. Thats your problem not mine. My problem is she restricted my entry into my unit until her staff of THREE came out to take the second lock off. Only to find a 3 ft square of wood shavings that got wet were leaking. I never signed a contract giving you permission to lock me out of my storage unit. Under any circumstances. Period. So here we are now, in fact ill be scorned from my attorney if she finds out I am taking to you about this pressing issue.Robert M. | Overall Experience
El cliente no dejó un comentario.MARY K. | First Impressions
El cliente no dejó un comentario.Cynthia B. | First Impressions
Wish they had indoor climate controlled units.James J. | Overall Experience
El cliente no dejó un comentario.James J. | First Impressions
Great staffing great manager so helpful and they so amazing thank you guysMohammad D. | First Impressions
El cliente no dejó un comentario.Lauryn B. | Overall Experience
Overbooked my unit. Central office / web reservations need more controls.paul m. | First Impressions
I usually paid for my storage unit in person, or over the phone, either way any time I called or went in directly, the staff was always professional and polite, for example I bought a house, and my husband went over to our unit to remove what was left there, however I could not find the card to access getting in, I called & the staff was very quick to help my husband when he was there, the staff promptly took care of what he needed, which was helpful because several of our friends were helping to remove everything from that storage. I can only wish that other companies and retail stores had staff's as amazing as u-haul, if I need storage in the future, it will only be u-haul. Thank you for the superb help in anything I may have asked or purchased, to make my experience every time I called or went to u-haul in person. I would recommend any of my friends or family to use u-haul, there are a lot of storage places, however if you want everything to go as easy as possible, U-haul is the perfect place to handle your storage needs, and their staff is nothing less than courteous and professional. Thank you for everything you assisted with me. My name is Karen Catonakaren c. | Overall Experience
Best customer service. Really helped make the rental of the truck and unit very unstressful.Cheryl J. | First Impressions
Thank you, Thank you, Thank youMARVIA A. | First Impressions
El cliente no dejó un comentario.Dessie J. | Overall Experience
Staff was friendly and helpful. Took you to unit made sure it was clean and explained process for entering and exiting facility.Bradley M. | First Impressions
The staff were always friendly and helpful.Hamed I. | Overall Experience
El cliente no dejó un comentario.SOFIA R. | First Impressions
I put my experience as average because it wasn't excellent but it got the job done. I scheduled this storage unit over the phone on May 9 and confirmed with Christina one week before loading in. Unfortunately, upon arrival we were told our space was not available and had been "given away" prior to our arrival. I felt startled and upset, as hours before U-Haul trucking called me to ask if I could move my moving day to later in the week as they did not have my requested truck (made and confirmed same days as storage unit) to then called me back 10 minutes later to say they would have my vehicle. This call woke me before my alarm and concerned me, but as the job got done, we met our mover helpers and put everything in the vehicle. We drove from an hour away to use this storage unit for one to two months. After 5-10 minutes of the worker being in the phone with a superior, I was told I could be given a size up from what I ordered originally, if I was willing to pay more money (after a 20% discount) than I was originally quoted and confirmed for the week before with Christina. I asked to speak to that superior when they arrived, which was explained as 15 minutes away. We got the storage unit assignment and were taken to the unit. A superior met us out there to reiterate the offer of 20% off with the price hike as well as that our original storage unit would have been more expensive than I was quoted. When I asked about my original price, they said "prices go up $5 once a year so prices are higher than you were quoted." This concerned me as I was so recently quoted the 149.95 and left me feeling confused and questioning if I was being taken advantage of. It wasn't until we had to reiterate that we had scheduled and confirmed the space and wanted the same charge we were quoted for and that the only reason we went to another unit was because of their mistake that we were guaranteed our originally quoted price. My preference would be that this sort of situation does not happen to anyone else by more clearly communicating what unit will be taken up by whichever reservations are made in real time. I would have rather not had the experience I had, which was not good, and definitely not excellent. I would rather have an excellent experience and know that this experience could have been avoided but was not due to disorganization, poor communication, or flawed company policy. Thank you for reading.Sophie G. | First Impressions
El cliente no dejó un comentario.DRAGAN M. | First Impressions
El cliente no dejó un comentario.Adam F. | First Impressions
El cliente no dejó un comentario.Barry W. | Overall Experience
Rats from this storage area ate my Fulton sofas x 2 and other materials in my storage- I didn't have rats in my belongings before just in case anyone wants to know - I even found a died one on the floor in the storage area. I lost a lot of my storage and had to throw it out because of the infestation. Staff did not disclose that mice/ rats was even a risk at that facility.JEANNE H. | Overall Experience
sometimes on hold longer than I'd likekelly h. | First Impressions
El cliente no dejó un comentario.DARNELL A. | Overall Experience
The monthly cost is too expensive. I am now in Florida living and storage units here (same size) are $75/ month.Jeff m. | Overall Experience
Excellent customer service team. Thank you for a truly professional experience.David B. | Overall Experience
Fantastic A+ Staff here is top notch, if I could rate this higher than 5 stars I would.Philipp W. | Overall Experience
Everything was great. I'm finally in my new house. If I ever need storage again, I'll be sure to use you again. GraciasAngelique C. | Overall Experience
El cliente no dejó un comentario.DANNEY H. | First Impressions
Kristian showed excellent customer service. She was very courageous and helpful. Much better than the service i received from the manger in Calumet City. She save the day thankyou Kristian.renelda f. | Overall Experience
All was good.Hanger C. | Overall Experience
El cliente no dejó un comentario.Joseph K. | Overall Experience
El cliente no dejó un comentario.ASHLEY M. | Overall Experience
Phil was an awesome and professional representative of Uhaul. I will be using Uhaul again simply based on this young manMATTHEW M. | Overall Experience
El cliente no dejó un comentario.Aaron S. | Overall Experience
Courtney and Phil were awesome....Gregory A. | First Impressions
El cliente no dejó un comentario.Yvonne S. | Overall Experience
Staff was very helpful, curtious, professional and knowledgeable with all my needs. ¡Gracias!JULIA R. | First Impressions
Thank you for everything you did for meChris s. | First Impressions
El cliente no dejó un comentario.amber f. | Overall Experience
El cliente no dejó un comentario.MARYANN D. | Overall Experience
El cliente no dejó un comentario.Brandon B. | Overall Experience
The staff (female) went above and beyond to help us with reserving the unit over the phone. Once we arrived to finalize the rental, we were helped right away by friendly staff and they even gave us a lock for free. Although that seems insignificant, it really made a stressful day a little less so. Your team at this location is superior to any other facility I've used in the past and I would recommend this facility to anyone in need of storage or uhaul rental. Thank you for hiring quality staff which ensured our stellar experience!Kimberly M. | First Impressions
every person at u haul was great excellent no complains no problems yes I would recommend them to any person that needs to rent or storage thank you every person at u haul you were great to me suzy mcgarrSuzy M. | Overall Experience
Thank you, if I need to I would come back and use you again.Pamela B. | Overall Experience
El cliente no dejó un comentario.kathy M. | First Impressions
WILL USE EVERYTIMEDessie J. | Overall Experience
A great trip. No problemsalvin m. | First Impressions
We had a smooth check-in and were able to set up storage efficiently. Thanks to a great team and we look forward to using you all in the future.Jonathan O. | First Impressions
Good staffJohn M. | Overall Experience
N/CJoshua S. | Overall Experience
Thank you for helping with my successful move!Rebecca S. | Overall Experience
Highly ratedVAN J. | First Impressions
Very professional and helpfulVAN J. | First Impressions
Good servAlbert G. | Overall Experience
p;easant staff, but gate issue openingAlbert G. | First Impressions
Staff was super. Put my lock on wrong and got a call to come and secure. Not strong enough to get door down, staff came to help. Love your box program.Cecelia B. | Overall Experience
I think you people could not do any better then you didDaniel H. | Overall Experience
I had to keep my truck more days than planned because of poor customer service. The truck we wanted was not available. The storage facility location was unavailable. It was a mess from start to finishsharon m. | First Impressions
you show me everything I asked Thank YouDaniel H. | First Impressions
Needed tonincrease from 10x10 to a 10x20. Didn't have one so helped me get to 10x10s. They looked out for my best interest.Cecelia B. | First Impressions
I have had my storage unit close to a year and had no issues.Kevin M. | Overall Experience
Secure and convenient.Lydia B. | Overall Experience
Everything was kool . Keep it upRobert M. | First Impressions
Had major problems with the truck shakingJeffery S. | First Impressions
Mice tore up all of our stuff!!! I had paid close to 3 grand and all my stuff is now ruined! I contacted uhaul and yet to get a response back to sue over this!!!this is an outrage holes an pee feeces!Melissa E. | Overall Experience
The presence of the rat trap in the unit worried me. The folks on site were super helpful.Ruth O. | First Impressions
I would recommend this Uhaul facility for truck rentalLATONYA W. | Overall Experience
The employees and services were very helpful. Thanks for making the transition easier.Lydia B. | First Impressions
Excellent serviceDon M. | Overall Experience
I found this location to be very professional and extremely helpful would highly recommend this locationAmy V. | First Impressions
Phil was great!ladena i. | Overall Experience
Great!!!edwina a. | First Impressions
Good service.VERONICA A. | Overall Experience
Everything went well.DENNIS M. | Overall Experience
good serviceSTEPHEN H. | Overall Experience
Completely satisfied.steve s. | Overall Experience
Every thing was very good.Mary L. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!