Comentarios del cliente para U-Haul Moving & Storage of Schererville

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Schererville

Grado total:

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Michael D.
Grado:

El cliente no dejó un comentario.

Bruce D.
Grado:

El cliente no dejó un comentario.

Brittney J.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

El cliente no dejó un comentario.

JUSTIN M. | First Impressions |
Grado:

El cliente no dejó un comentario.

Scott B.
Grado:

The girl I rented from was very professional and upbeat. I even offered her a job

Todd H.
Grado:

El cliente no dejó un comentario.

Juan O.
Grado:

Please correct computer/transaction issue. I had to insert my credit card several times before the payment finally went through. Nothing wrong with my card. I was also told I had to return the truck to a different location when I clearly reserved it to return to the same pickup location. It was a huge inconvenience to me. I had to have someone take me to pick up my car from the pick up location. I complained to customer care. I would like to have received a discount of some type for my troubles but I didn't.

Charles H.
Grado:

El cliente no dejó un comentario.

Paul K.
Grado:

El cliente no dejó un comentario.

MARY JO P.
Grado:

Thank you for your very kind and professional assistance with my recent move. Everyone at your location went above and beyond. It is a pleasure working with you and I look forward to the next time!

Michael B.
Grado:

El cliente no dejó un comentario.

Andrew F.
Grado:

El cliente no dejó un comentario.

Lisa H.
Grado:

Everyone there was very nice. Wonderful being the current pandemic situation.

Charles M.
Grado:

El cliente no dejó un comentario.

Steven M.
Grado:

El cliente no dejó un comentario.

Derek L.
Grado:

I recently rented a U-Haul truck for an across the state move. The staff was nice, courtesy and kind and he made special efforts to make sure that I was a satisfied customer. The truck I rented was very clean and easy to access. The truck was run smoothly and the online process of obtaining and returning the truck was fast and simple. I would highly recommend U-Haul Moving and Storage of Schererville.

geoffrey R.
Grado:

I made the reservation by phone and the Schererville, Indiana staff were very helpful. Outstanding service. The same goes for the pick-up and drop-off. I would definitely recommend this location.

Kimberly R.
Grado:

i saved a uhaul online for a Friday, I called to see if I could get it sooner. They changed the date, but didn't tell me it was going to be $100 more. I was shocked by that when I went to pick it up. I feel like if it was going to be more I should have been told that on the phone. I didn't use all the mileage that I was told I would need either.

Joseph G.
Grado:

Pick up was perfect, very friendly and fast!

Alex A.
Grado:

After hour return needs work. As well as locations for drop off.

Michael F.
Grado:

I was told to bring the Uhaul in between 1/2 and 5/8 of a tank, the tank was definitely a little over the 1/2 mark and UHaul still charged me $9 for fuel.

Denice H.
Grado:

El cliente no dejó un comentario.

Karen C.
Grado:

Ordered and paid for 4 dozen blankets. Got 2 dozen. Car transport rented had an axle break in use and lost the entire tire... clear that proper maintenance was not followed. Picked up a new transport... that one blew a tire after a short time on highway!

Erika S.
Grado:

El cliente no dejó un comentario.

Dessie J. | Overall Experience |
Grado:

WILL USE EVERYTIME

Phillip P.
Grado:

El cliente no dejó un comentario.

alvin m. | First Impressions |
Grado:

A great trip. No problems

LOGAN S.
Grado:

Great service!!

deddie S.
Grado:

El cliente no dejó un comentario.

catheryn F.
Grado:

El cliente no dejó un comentario.

Charles J.
Grado:

El cliente no dejó un comentario.

WILLIAM S.
Grado:

El cliente no dejó un comentario.

Walter H.
Grado:

El cliente no dejó un comentario.

Mario S.
Grado:

After hours checkin was a bit of a process. I was having issues for a while getting your website to access my location. I was also double charged at first BUT customer service fixed it when my final bill was charged. Overall, great customer service and definitely worth the money and overall convenience.

Cory S.
Grado:

El cliente no dejó un comentario.

Robert H.
Grado:

El cliente no dejó un comentario.

Deborah O.
Grado:

El cliente no dejó un comentario.

John Z.
Grado:

I came in and picked up my van and was out the door in minutes. Gentlemen at desk were courteous and very helpful. Thanks UHaul you have a customer for life.

Jimmy W.
Grado:

El cliente no dejó un comentario.

Renee B.
Grado:

El cliente no dejó un comentario.

Frances L.
Grado:

El cliente no dejó un comentario.

Keri T.
Grado:

El cliente no dejó un comentario.

Barry O.
Grado:

El cliente no dejó un comentario.

Berdena D.
Grado:

El cliente no dejó un comentario.

Fred R.
Grado:

Service was great. In my opinion .99 cents for each mile should include the cost of gas. Charging for gas a well seems like double dipping.

John M.
Grado:

quick and easy trailer rental

Bojan I.
Grado:

El cliente no dejó un comentario.

Austin A.
Grado:

Again nothing, the staff were friendly and I was on my way in no time.

Pamela B.
Grado:

El cliente no dejó un comentario.

Joseph G.
Grado:

When I pulled up to return my Uhaul the employee was wahsing his personal car. He asked if I could wait a moment for him to finish rinsing the soap from his car. It was only a couple minutes but certainly frustrating. I was moving all day and the last thing I wanted to do was wait for this guy to finish rinsing his car so that I could get home.

Abdul-Rahim Q.
Grado:

El cliente no dejó un comentario.

James B.
Grado:

Continue with the excellent service

Daniel L.
Grado:

El cliente no dejó un comentario.

Timothy I.
Grado:

Do the same !

Ursula H.
Grado:

El cliente no dejó un comentario.

Bryan M.
Grado:

El cliente no dejó un comentario.

Larry F.
Grado:

It had snowed that night. The snow was not removed from the trailer bed and it was very slippery to walk on the bed. If I had fallen and hurt myself U-Haul would have a liability.

Jonathan O. | First Impressions |
Grado:

We had a smooth check-in and were able to set up storage efficiently. Thanks to a great team and we look forward to using you all in the future.

Michael N.
Grado:

Just make sure that as equipment is dropped off it gets checked in so the customer doesn't accidentally get charged for any extra days.

Jonathan O.
Grado:

All members I’ve interacted with have been very helpful and professional. I appreciate all of their help with the drop-off of our truck in addition to setting up storage for our belongings. Great team and even better service.

Aaron S.
Grado:

Our work van broke down so we had to rent a van for 3 days one visit and another rental for one day. The staff was extremely nice and informative. We booked online and it went smoothly with no issues. I would rent a van here again if needed. Thanks again!

Joseph C.
Grado:

The whole process was as smooth as silk.

JOHN S.
Grado:

El cliente no dejó un comentario.

Shayna S.
Grado:

nice people, clean truck

Anthony M.
Grado:

El cliente no dejó un comentario.

Raymond F.
Grado:

El cliente no dejó un comentario.

Shamear J.
Grado:

El cliente no dejó un comentario.

Gary D.
Grado:

El cliente no dejó un comentario.

James J.
Grado:

El cliente no dejó un comentario.

Scott P.
Grado:

Staff was helpful and quick.

Paul R.
Grado:

Very long slow moving line when going to pick up my truck, that improved once another employee came to the desk. Returning was easy. Employees are super knowledgeable and friendly. Highly recommend this location. Good job!

Frank Q.
Grado:

El cliente no dejó un comentario.

Murray S.
Grado:

I rent from U-Haul about 4 to 6 times a year. On Jan 19th, 2020, I Received the best service I’ve ever received from any U-Haul location from the Store off 41 in Schererville, IN. The team did a great job providing customer service which included giving off a positive attitude the entire time I was present. They were friendly and professional at all times. But, what I can appreciate the most is how patient they were with me. I was having a bad day and they made my rental experience easy. They took the time to come outside in the fridge temperature to exam my vehicle to see exactly what was needed and provided recommendations based on the specs for my vehicle. One of them even got on the ground in order to confirm the weight capacity on my hitch on the coldest day of the year (so far) and didn’t seem to mind. So, I just want to thank them for making my experience with U-Haul a good one. I appreciate it!

brian P.
Grado:

El cliente no dejó un comentario.

Rita M.
Grado:

El cliente no dejó un comentario.

Linda B.
Grado:

El cliente no dejó un comentario.

roudie J.
Grado:

El cliente no dejó un comentario.

Stephen S.
Grado:

Overall quick and smooth experience. Great customer service. They had my truck and trailer available when I needed. Thank you

Cheryl M.
Grado:

Did not like the service that I received from the Schererville location. Didn’t seem to have knowledgeable people working. Informed I was moving piano and asked what I could strap with and instead of walking over to show and explain the GM just said they are on the wall. Inquired prior to my leaving since I was doing a one way drop off in greenfield Indiana, the girl working told me to call one of them In the area. I did that and found one 5 mins away from where my nephew lived. However the guy left early and was not there to take the truck. I dropped off the key through door but wanted to be safe and call Schererville to make sure they noted where I left truck. At no time did the girl in the morning reference the 800 number I should call. She said I could google and find one closest to where I was going. When I called back frustrated and looking for assistance the afternoon girl proceeded to tell me I should’ve of done that and my card would be charged for not dropping off at the location given via text to me. She criticized me for not being nice but ultimately she went off on a rant to me which at the end of the day I am the customer who needed assistance. I did not use foul language or anything towards her to have her go off on me. After she continually kept going on and on I hung up on her. I did call the 800 number finally and Ned was more the helpful and didn’t care that I dropped off somewhere else. Wasn’t a good experience with uhaul at all..

terry K.
Grado:

Very pleasant experience I was welcomed very nicely into the facility Troy out me out he was great. The manager of this facility must be proud of his employees. The bathroom was very clean and inviting there was a full roll toilet paper and a backup.

Mallory J.
Grado:

I called just after this location had closed and it was immediately sent to the 24/7 access/help line. The person I spoke with was extremely friendly, patient and helpful. She walked me through everything I needed to do and also made sure to help me fix a mistake I had made on my end. It was really great to experience excellent customer service because you don't get that too often anymore.

Rita M.
Grado:

El cliente no dejó un comentario.

Rita M.
Grado:

El cliente no dejó un comentario.

Silas S.
Grado:

There was grease/gasoline smell and heavy grease spots inside the trailer, it ruined a large mattress pad. I did my best to cover it with a moving pad, but it still got on the mattress pad and the moving pad

terry K.
Grado:

I have done multiple rentals at this facility every time said just keeps getting better phil the manager was Awesome my Son had a use the bathroom and grind one out it was very clean and well kept I would highly recommend this facilitie their customer service is impeccable.

Michael B.
Grado:

Even though your employees are under staffed and under paid. Once it was my turn the employee was extremely courteous and professional. I liked his older picture. Looked military !!

john M.
Grado:

El cliente no dejó un comentario.

Cheryl M.
Grado:

El cliente no dejó un comentario.

Timothy K.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

El cliente no dejó un comentario.

Russell K.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

El cliente no dejó un comentario.

Tim M.
Grado:

The gentlemen who checked me in and set up trailer was outstanding. He was polite, attentive and very professional. You are fortunate to have him as an employee. I rent from this location all the time...will tell everyone about my positive experience.

Joseph G.
Grado:

El cliente no dejó un comentario.

JEFFERY C.
Grado:

The app is horrible - the truck was not where it said it was, took twice as long as it should had taken.

John M.
Grado:

El cliente no dejó un comentario.

Calvin F.
Grado:

Great staff and helpful

Oscar H.
Grado:

Fast, informative in offering correct equipment for needs. Addressed all questions and concerns. 5 stars ??????????

terry K.
Grado:

I believe a gentleman name Phil checked in my equipment he was very nice even let me throw a couple pieces of garbage out in the dumpster I would highly recommend the friendly service I received at this participating u haul

Anthony G.
Grado:

Everything works like a well oiled machine at this location. I would not change a thing.

mamie R.
Grado:

El cliente no dejó un comentario.

Joseph A.
Grado:

In my phone call to reserve my vehicle, I asked for a small van, but got a larger van.

Michael P.
Grado:

El cliente no dejó un comentario.

John M. | Overall Experience |
Grado:

Good staff

Joshua S. | Overall Experience |
Grado:

N/A

Rebecca S. | Overall Experience |
Grado:

Thank you for helping with my successful move!

VAN J. | First Impressions |
Grado:

Highly rated

VAN J. | First Impressions |
Grado:

Very professional and helpful

Renelda G. | Overall Experience |
Grado:

Good serv

Renelda G. | First Impressions |
Grado:

p;easant staff, but gate issue opening

Cecelia B. | Overall Experience |
Grado:

Staff was super. Put my lock on wrong and got a call to come and secure. Not strong enough to get door down, staff came to help. Love your box program.

Daniel H. | Overall Experience |
Grado:

I think you people could not do any better then you did

sharon m. | First Impressions |
Grado:

I had to keep my truck more days than planned because of poor customer service. The truck we wanted was not available. The storage facility location was unavailable. It was a mess from start to finish

Daniel H. | First Impressions |
Grado:

you show me everything I asked Thank You

Cecelia B. | First Impressions |
Grado:

Needed tonincrease from 10x10 to a 10x20. Didn’t have one so helped me get to 10x10s. They looked out for my best interest.

Kevin M. | Overall Experience |
Grado:

I have had my storage unit close to a year and had no issues.

Lydia B. | Overall Experience |
Grado:

Secure and convenient.

Robert M. | First Impressions |
Grado:

Everything was kool . Keep it up

Jeffery S. | First Impressions |
Grado:

Had major problems with the truck shaking

Melissa E. | Overall Experience |
Grado:

Mice tore up all of our stuff!!! I had paid close to 3 grand and all my stuff is now ruined! I contacted uhaul and yet to get a response back to sue over this!!!this is an outrage holes an pee feeces!

Ruth O. | First Impressions |
Grado:

The presence of the rat trap in the unit worried me. The folks on site were super helpful.

LATONYA W. | Overall Experience |
Grado:

I would recommend this Uhaul facility for truck rental

Lydia B. | First Impressions |
Grado:

The employees and services were very helpful. Thanks for making the transition easier.

Don M. | Overall Experience |
Grado:

Excellent service

Amy V. | First Impressions |
Grado:

I found this location to be very professional and extremely helpful would highly recommend this location

ladena i. | Overall Experience |
Grado:

Phil was great!

edwina a. | First Impressions |
Grado:

Great!!!

VERONICA A. | Overall Experience |
Grado:

Good service.

DENNIS M. | Overall Experience |
Grado:

Everything went well.

STEPHEN H. | Overall Experience |
Grado:

good service

steve s. | Overall Experience |
Grado:

Completely satisfied.

Mary L. | Overall Experience |
Grado:

Every thing was very good.

No reviews have been submitted for this location.

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