Customer Reviews for U-Haul Moving & Storage of Savannah

6,548 comentarios

8810 Abercorn St   Savannah, GA 31406
(In between Pepboys and Jalapenos)

(912) 927-6550

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(912) 927-6550

8810 Abercorn St
Savannah, GA 31406
(In between Pepboys and Jalapenos)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

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Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Gonzalo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMORRIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE L. 
Clasificación:
5.0

Parking lot sucks.

rob D. 
Clasificación:
5.0

The gentleman that served me was professional, very courteous and an great pleasure to conduct business with

ROGER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL S. 
Clasificación:
1.0

The worst experience I have ever had. Have reached out to UHaul customer support and have not heard anything back.

Jaymeson F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMEARL W. 
Clasificación:
5.0

Great service, well-maintained equipment, friendly and professional representatives.

RORY NYE B. 
Clasificación:
1.0

Things had been fine, or so we thought, until we returned to clean out our unit #221 on 10/11/21. We opened the door and discovered water damage in the unit and a large box of personal clothing was damaged from laying in the water for who knows how long. I took pictures of the unit and there was white duct tape over this area, so that tells me there most likely had been water leaking previously, yet U-Haul rents the unit again w/o repairing the leak issue (taping it is like only putting a bandaid on it). We did not purchase insurance on this unit, didn't believe we needed to, if you take proper care of your facility. Obviously you don't and I expect to be properly compensated for the cleaning of the clothes with hopes of getting the musty/moldy smell out. I expect to be notified from U-Haul within the next couple days- if not, I will be following up myself.

Jean N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY T. 
Clasificación:
5.0

It's hard to improve on perfection!

RONALD G. 
Clasificación:
5.0

Awesome job by Chris and his staff. They were short handed but still worked their magic! Outstanding Job Crew! Willie & Pamela L Bryant

Willie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL R. 
Clasificación:
5.0

The check engine light was on as I left the property and stayed on the entire 350 miles. The truck ran okay, but the check engine light had me concerned. I was towing a vehicle on an auto transport trailer and my opinion is that a 15 foot truck is not big enough for towing a car. There were times that the auto transport was nearly driving the truck.

BRAD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa E. 
Clasificación:
3.0

Vehicle was dirty when issued. However, vehicle made the trip.

SERGIO R.  |  First Impressions 
Clasificación:
5.0

On Load with Triple J was efficient and professional. Randy and Megan were great!

Gary G. 
Clasificación:
1.0

The truck broke down in the middle of my move, so there's that.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT B. 
Clasificación:
5.0

This U-Haul station is wonderful I don't know what you could do to improve but I know that you're doing a great job right now just keep it up I certainly appreciate you take care customer service good equipment good relationship have a good life

LESLIE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

AARON S. 
Clasificación:
5.0

THE ENTIRE STAFF COULD NOT HAVE HELPED ME ANY BETTER. GREAT EMPLOYEES !!!

HENRY J. 
Clasificación:
3.0

Understaffed

COLLINMICHAEL C. 
Clasificación:
5.0

The Jasmine food mart#3 does not exist

George R. 
Clasificación:
5.0

Nada

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAQUITTA C. 
Clasificación:
4.0

Make it more clear where the drop off will be for the keys because online it said it should be a box when in fact it was on the door . Also have designated parking for bigger trucks

DIAMOND A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIDHAN S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angel Y.  |  Overall Experience 
Clasificación:
5.0

Everyone was over accommodating, super friendly, helped me get everything hitched and ready to go. This will be my go to rental spot from now on. A great experience from start to finish.

AUDREY S. 
Clasificación:
5.0

The management and staff at this location are wonderful. Friendly, fast and courteous.

BRENDA W. 
Clasificación:
5.0

Great customer service...easy drop off.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne M. 
Clasificación:
3.0

The truck they let us rent out smelled like weed and the back tailgate was all messed up. When we did the walk around for the truck and had to take pictures the tailgate being damaged wasn't on the picture they had on the page.

AMBER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

Your app would not allow me to load pictures of the condition of the truck (prior damage) but the employee said I could take pics with my phone and he would notate it in his computer. He was exceptionally nice

PAUL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALLAS H. 
Clasificación:
5.0

The manager there was amazing! He was professional, accommodating, and handled a stressful situation for me with ease. He needs a raise!!!

Chaka W. 
Clasificación:
5.0

Store employee very nice. All staff helpful. Fast process

WILLIAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

This location has always been amazing . Any time I've needed a truck and other equipment - it's always a pleasure . I will not go anywhere else except this location

BEVERLY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany W. 
Clasificación:
5.0

The staff working were all amazing. From checking in to returning the vehicle, it was fast, efficient, and friendly.

Kenneth L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
4.0

U-Haul failed to have my truck ready in Hinesville and it waisted hours of my time and made me pay full price for 20' truck and a dolly that I never received. I will not be going back to U-Haul after this experience and I will make sure anyone that asks about U-Haul knows my experience.

Bradlee W. 
Clasificación:
5.0

The customer service at this Abercorn Street location in Savannah, GA was fantastic. The lady at the front desk on Sunday, September 26th a the pick up time was extremely nice and was able to work with three customers at the same time and made everyone feel important. Great job.

DERRICK M. 
Clasificación:
5.0

Excellent Management & professional Staff.

KAREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY B. 
Clasificación:
5.0

Nothing.. everything went very smooth.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA P. 
Clasificación:
1.0

I need someone from corporate to contact me ASAP. My unit was auctioned off and I was given the incorrect date. My brother who passed away three years ago had all of his items there and it was auctioned off at $163.00. I am really heart broken and have not been showed any form of sympathy. Nor have I been contacted by the General Manager Chris Spears. Lakia has been an angel in trying to assist me but I still do not understand why I was given the incorrect date for such a time sensitive matter.

Jylyn W.  |  Overall Experience 
Clasificación:
5.0

Far better service then pick up location.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL H. 
Clasificación:
5.0

Our timing was a bit off for the installation process, but overall we had a good experience

Lee N. 
Clasificación:
4.0

Store organization could be improved otherwise great.

JACOB S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONRAD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M.  |  Online Move In 
Clasificación:
2.0

24/7 drop off feature in the app would not work either.

Joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARRISA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaVon L. 
Clasificación:
5.0

Service is always impeccable at this location! Staff is pleasant and ensures all needs are met from pick up to drop off! Thanks Chris and staff for always taking good care of us!

Krystal R. 
Clasificación:
5.0

Chris was very busy when I showed up to pick up the van, but he did his best by directing the team and helping 2 customers at the same time to speed us both out ASAP. He did a great job.

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

cort C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE LOU D. 
Clasificación:
5.0

Everyone was professional and helpful

Lavina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO H. 
Clasificación:
5.0

Very well run. The owner and the other guy inside are great at multi tasking and helping the customers.

Bailey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

Staff was very helpful and had great attitude with me and other customers.

Carl L. 
Clasificación:
5.0

The location was clean and the service was terrific thanks uhaul

CAREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMIN S. 
Clasificación:
1.0

Make sure the trucks are updated in maintenance. The truck broke down on me the second day of rental. Customer service person was rude the first day. Teach good customer Service skills.

Lakita B. 
Clasificación:
5.0

The team in Savannah is professional, courteous and on the ball. Luv ‘em. But Alex in Baldwin Michigan is a super star! Rather than go into a long story let me just say it had a happy ending all because of her. I'll definitely be using uhaul for my moving needs as a direct result of my experience with yours associates here, and there. Thank you, Charles Dubee

CHARLES D. 
Clasificación:
5.0

Great customer service and extremely helpful when we were renting a car dolly.

TAMMIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

Friendly and Fast

gunnard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERWOOD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
3.0

Had a little problem with WordLock equipment

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
Clasificación:
5.0

nothing. everything was perfect

DARRION G. 
Clasificación:
5.0

My only issue is that I was charged for an extra rental period fir being 4 minutes late. As a frequent renter I don't think that was too cool. Aside from that, my experience is always stellar and I will continue to rent here.

WAKITA K. 
Clasificación:
4.0

The fella outside who helped me hook up the trailer was really nice and helpful.

Jeffrey W. 
Clasificación:
5.0

The manager, a tall black man, was extremely friendly and competent. You are fortunate to have him as an employee.

BRADD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILBURN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

YOHANA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFFANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzann F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

The general manager Chris was quite helpful getting me into a storage unit. The attendant to check the trailer in was quick and friendly.

Brenda W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L S.  |  First Impressions 
Clasificación:
4.0

Always friendly, always professional.

TIMOTHY B.  |  Overall Experience 
Clasificación:
5.0

I was pleasantly surprised at the security and how clean it was. I just wish it was closer to my work.

marcey p.  |  Overall Experience 
Clasificación:
5.0

N/a

Swanzetta A.  |  First Impressions 
Clasificación:
5.0

Lakia and Ralph were exceptional!

Crystal C.  |  Overall Experience 
Clasificación:
5.0

Everyone was more than helpful and went above and beyond to help my Mom and I

Rosalind W.  |  Overall Experience 
Clasificación:
5.0

Staff were exceptionally friendly and helpful. Storage containers were just big metal boxes as expected so what can you really say about that? I would def rent here again.

JAMES K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalind W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaymeson F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanika C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shannon s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ido F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol C.  |  Overall Experience 
Clasificación:
3.0

Staff was overworked and needed help. Not enough employees scheduled causing VERY LONG wait time.

JAMES K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

todd e.  |  Overall Experience 
Clasificación:
3.0

The store hours could have been a little better since I was coming from out of town. Always ensure that the time on the website and the store are the same so that will help with a lot of confusion.

Candice J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ALEXIS D.  |  Overall Experience 
Clasificación:
5.0

I did not have a problem with the staff but unit rained in on some of my things

Franchette B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWARD L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel h.  |  Overall Experience 
Clasificación:
3.0

You could never speak to an associate. The customer service is at an all time low.

SEBREANA P.  |  Overall Experience 
Clasificación:
5.0

The manager of the facility was excellent. She was able to multi-task while seeing to every's customer's needs by herself. I was very impressed by her professionalism and courteously in dealing with customers. Exceptional Abilities.

jerry f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AGNES R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi L.  |  Online Move In 
Clasificación:
3.0

Don't expect for one person to give you their undivided attention. Expect them to ask the same questions repeatedly after giving them the same answers. It's like you're talking to a brick wall. Their attention spans are all over the place. Pay attention to the customer in front of you.

Candice J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Zack S.  |  First Impressions 
Clasificación:
5.0

Lakia Williams and her staff are great to work with

Joseph W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mecca W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY N.  |  Overall Experience 
Clasificación:
1.0

I have pictures of the unit ceiling falling in and mold everywhere from the hot and cold weather causing moisture in a closed in unit. The weeds from outside began growing on the inside through the back of the storage unit. I had rat feces everywhere. I tried to donate much as I could of furniture items to Goodwill. I refused to take any of it into my brand new home. Everything else was packed and tossed in the trash. I can't believe I was paying for almost 4 years to throw everything away. It was horrible. The Uhaul truck was the only thing that was great. It didn't breakdown this time on me. I wish I could submit these pictures to show other customers. I paid on the 30th of every month which included late fees since my unit was due on the 12th of every month. I paid for Uhaul to deliver horrible services every month to me. I recommend Uhaul to upgrade the whole structure and treat customers items as they would treat their own.

latosha b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Becca R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY N.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

helina b.  |  Overall Experience 
Clasificación:
1.0

I was offered a month storage for free with my one way truck rental. I accepted the offer, completed the online move in process at which point I was informed everything was all set to move in. I even called the facility to ensure that if I were not available to move into the unit that my representative could do so if I had completed the online process. I work as a front line healthcare provider and had to work so asked my wife to move the contents into the unit. I gave her all the details to do so, including a screen shot of my confirmation. At the facility, the buildings were very poorly marked and when she asked the employee where the unit was, she was informed that the employee could not give her any information because the unit was not in her name. When my wife finally located the unit, with no help from staff, the codes we were given for access did not work. As I was trying to care for my patients, I was also having to try to handle this chaos over the phone with my wife. Finally, my wife forced to go back to the employee and demand assistance to access the unit. Ultimately, locating and accessing the unit took twice as long as actually moving in the contents. As an extra bonus, to complete the online move in process to the unit, I had to pay 99.95 even though it was supposed to be free for month. I called the location 3/25/2021 to request a refund of the 99.95. The automated system informed me it would be a 20 minute wait for a representative. After nearly 39 minutes someone came on the line. I explained the pricing issue and was told that someone from that location would call me that day. Needless to say, it is 3/29/2021 and I have still not received a call. I am currently waiting on the phone (23 minutes so far) to try to get this resolved. I am EXTREMELY disappointed and frustrated with the entire process and would appreciate contact from someone who can help me. You guys make a point to mention on the automated phone system that calls are recorded to help keep your promises made to your customers. I would like to see proof of that.

Jennifer B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Virginie M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacey l. M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Krystal B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy J.  |  First Impressions 
Clasificación:
5.0

I had a person to quote Catherine storage rate to as first month free and 100.00 dollars a month. When I found out later it was not quoted correctly. The manager adjusted the late charge and the first months rent. She could not change the rate but I appreciated her trying.

Martha W.  |  First Impressions 
Clasificación:
4.0

The people where very friendly and nice. Very helpful with the moving

tracy s.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian Y.  |  First Impressions 
Clasificación:
3.0

The storage unit floor was wet. Difficulties get the purchased lock on. Spoke to someone about getting the holes on the door aligned. Did not get the reserved truck, but accepted the one available.

herman w.  |  First Impressions 
Clasificación:
5.0

Very nice people and place

Joseph M.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. All representatives were exceptionally helpful.

Daryn M.  |  First Impressions 
Clasificación:
3.0

The girl Kia was rude at first but sjeb

Theresa C.  |  First Impressions 
Clasificación:
5.0

Exceptional service the best experience I've ever had.

Kenneth B.  |  First Impressions 
Clasificación:
5.0

Great company, I would highly recommend.

Laurie S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de autoalmacenamiento
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  • Ícono de contenedor U-Box
    Contenedores U-Box®

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    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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    Enganches para remolque

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