Customer Reviews for U-Haul Moving & Storage of Savannah

8,476 reviews

8810 Abercorn St   Savannah, GA 31406
(In between Pepboys and Jalapenos, Across from Carmax)

(912) 927-6550

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(912) 927-6550

8810 Abercorn St
Savannah, GA 31406
(In between Pepboys and Jalapenos, Across from Carmax)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Corey, from the Abercorn location was phenomenal and really worked hard to help us out. We had a reservation to pick up a pick up truck at the Ogeechee Road location. When we called that location the day of pick up the guy on the phone was very rude and told us we didn't schedule the truck. We tried to understand what he was talking about since we had a text.message with a reservation number. The person on the call was very rude and hung up on my wife. He needs some customer service training or get a new job!

REUBEN SMITH 
Rating:
5.0

Customer did not leave a comment.

Joseph Delaney 
Rating:
5.0

Customer did not leave a comment.

Robert Kimball 
Rating:
5.0

very nice and helpful people

James Hungerpiller 
Rating:
5.0

Customer did not leave a comment.

Jean-Claude Lackey 
Rating:
5.0

My only concern is that we dropped off around 5 on Saturday and I just got a call asking us to return it. I hope I’m not going to be charged additional

Jennifer Camps 
Rating:
5.0

Customer did not leave a comment.

DAWN CARDO 
Rating:
5.0

Customer did not leave a comment.

Kevin Dutton 
Rating:
5.0

Customer did not leave a comment.

Eric Johnson 
Rating:
5.0

Customer did not leave a comment.

Eric Timmerman 
Rating:
5.0

I would like to give a special acknowledgment to Samantha she is kind and under pressure shows professionalism and integrity. She helped me on several occasions with my rentals and it’s always a pleasure to have her there. She is a great example of exceptional customer service. Thanks Samantha!

ATHENA Jenkins 
Rating:
4.0

This was the swcond location we had to go to. The original location in Bluffton and they did not hold what we rented so we had to go to Savannah. Very nice people at this location. However none of the extras we requested were available either. We had to drive back up to Bluffton location and get furniture covers. Which they were nice enough to comp.

charles Arnholt 
Rating:
5.0

Customer did not leave a comment.

Edgardo Ramirez 
Rating:
3.0

Customer did not leave a comment.

Lezlie Jones  |  Overall Experience 
Rating:
1.0

The guy Steven lied about where the gas was at and then tried to charge me $95.00 for gas.

Shyann Williams 
Rating:
5.0

Customer did not leave a comment.

martha swindelle 
Rating:
1.0

They did not install correctly and did something interested with the electrical system. It took a long time for us to install a wheelchair life.

CEDRIC CANADY 
Rating:
3.0

Better maintenance of the vehicles. I hope that the truck that was rented to me was just one that fell between the cracks. And that the overall conditions of your rentals is up to par with what I've experienced with Uhaul in the past, which was good.

CHARLES SINGLETON 
Rating:
4.0

It was an excellent experience. I was able to pick up/return fast. A great and simple process.

Willie Nobles 
Rating:
3.0

Customer did not leave a comment.

Douglas Galindo 
Rating:
4.0

Customer did not leave a comment.

Clarissa Best 
Rating:
5.0

Customer did not leave a comment.

JAMES WOLFE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patricia Mccoy 
Rating:
5.0

Customer did not leave a comment.

katie helmuth  |  Overall Experience 
Rating:
5.0

The entire process was so easy. A well run and friendly store.

Robert Rickenbach 
Rating:
5.0

Customer did not leave a comment.

Alberto Davila 
Rating:
5.0

The service received from Tasha over the phone was excellent. She was extremely helpful. We had to wait during pickup because there was only one rep working but she was friendly and efficient.

Gloria Watson 
Rating:
5.0

I wish it would be better as far as the communication online when they say which product is available and which product is not available which storage unit is available and which storage unit is not available because it was not clear cut what was available what was it available online versus in person on the phone.

Michael Lewis  |  Online Move In 
Rating:
4.0

Interior seats had a distinguished smell. Personal information was leaked for employee to use for personal use after close of business.

Ajiane Lee 
Rating:
5.0

Nothing Wendy was a great help. I enjoyed working with her on getting my trailer. You need more people like her.

Janis Truelove 
Rating:
5.0

THANKU FOR HELPING DURING OUR RELOCATION, BACK TO FL.

Angela Drozdowski 
Rating:
5.0

The customer service was excellent!

vicy louder 
Rating:
5.0

Customer did not leave a comment.

Jeff Mcburney 
Rating:
5.0

Customer did not leave a comment.

James Richmond 
Rating:
3.0

Even though this isn’t the locations fault, the dispatch people sent me to the wrong location for pickup.

Russell Brown 
Rating:
4.0

Customer did not leave a comment.

Mark Brown 
Rating:
5.0

The staff at this location always give excellent services. They deserve an award.

SONYA PORTER  |  Overall Experience 
Rating:
2.0

You need training your employee make sure they don’t talk personal with customers, I came to the location for return the truck and trailer , I was unloading my car and 2 of your employees came to me with rude attitude and asking $20 for load /unload the car from trailer even I never ask their help I explained them I don’t need a help or service. I was doing everything right. No employee should come to the customers with this kind of attitude

Feruz Yuldashev 
Rating:
5.0

Customer did not leave a comment.

latarsha perry 
Rating:
5.0

Jamal was most wonderful and helpful

Keavante McGill 
Rating:
5.0

Customer did not leave a comment.

Kecia Whiteorr 
Rating:
5.0

Great job

JAMES WOLFE 
Rating:
4.0

How do I redeem first month free ?

Grayson Carrico  |  Online Move In 
Rating:
1.0

Charged me 3 times.

Vlad Jokic 
Rating:
4.0

Thank you Wendy for your excellent service.

Dallas Hult 
Rating:
5.0

Customer did not leave a comment.

Christopher Adams 
Rating:
5.0

Customer did not leave a comment.

Jacquelin Erwin 
Rating:
5.0

Customer Service was excellent. I was made to feel welcome and part of the family. Keep up the good work

ROBERT FAISON 
Rating:
5.0

Nothing at this time?

Ralph Ellis 
Rating:
5.0

The only problem is 99% of the time I’m sent to a different one I just walked in this one

Benjamin Zaifert 
Rating:
5.0

Customer did not leave a comment.

Carnelia Cole 
Rating:
5.0

Customer did not leave a comment.

Dennis Walsh 
Rating:
5.0

Teach the card stuff a little better

Stephanie Jones  |  First Impressions 
Rating:
5.0

Quick and easy online booking and quick pickup and drop off. Service was great. Price was low!!

Jennifer Jweinat 
Rating:
5.0

No suggested changes. Staff were very helpful and professional.

Jeffrey Baker 
Rating:
5.0

Everything was great!

Andrea Barrow 
Rating:
5.0

Longer time

Vincent Scott 
Rating:
4.0

Customer did not leave a comment.

Edward Bergen 
Rating:
1.0

My original reservation was at the uhaul location on Ogechee Rd. I'm Savannah, GA. I got sent to Abercrorn because Ogechee didn't have my equipment I reserved. At Abercrorn the clerk made me a contract for the right equipment but wrong equipment number. She then made me a contract for a new one (vehicle tow dolly). After returning the one I had in my possession to a Greensboro, NC uhaul, I got a call from a uhaul in Richmond VA stating someone just turned in equipment there but it wasn't me. I had to explain to them that it was for the equipment from the 1st contract in savannah where they didn't have the right equipment number. Finally, the original location of my reservation on Ogechee Rd in savannah called me and asked me why didn't I come pick up the equipment. They completely forgot that I did in fact go there to get the equipment but they didn't have it and sent me to Abercrorn.

Maurice Allen 
Rating:
1.0

I am unhappy that the customer representative scratched the paint on my number as she attempted to hook up the trailer.

ADAM BRADLEY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MCNAMEE 
Rating:
5.0

Customer did not leave a comment.

Jamall Brown 
Rating:
5.0

Customer did not leave a comment.

John Ourada 
Rating:
5.0

Melinda was awesome. Cory was awesome. Savannah was awesome. Great crew at this location. Thank yall for everything!

Lee Collins 
Rating:
5.0

Customer did not leave a comment.

LINDA ALBRIGHT 
Rating:
5.0

Customer did not leave a comment.

William White 
Rating:
4.0

Customer did not leave a comment.

Marquis Young 
Rating:
5.0

Exceptional facility and friendly staff. Very attentive and solution oriented in regards to storage and rentals.

Jason A Williams 
Rating:
5.0

Customer did not leave a comment.

SHELBIE SYKES  |  Overall Experience 
Rating:
5.0

The staff is friendly and efficient. The facility is clean and tidy and the recent rearrangement is much more inviting. The app for self check in is clunky. The gas gage reading has not been correct for the two trucks I rented in the last 6 weeks

Kelly Lancaster 
Rating:
5.0

Wendy was excellent. Give her a bonus.

daniel edwards 
Rating:
4.0

Customer did not leave a comment.

Larry Swing 
Rating:
5.0

Great

Gregory Dorr 
Rating:
5.0

Customer did not leave a comment.

Karen OMalley 
Rating:
4.0

Customer did not leave a comment.

Joshua Baker 
Rating:
3.0

Only thing is that I didn’t receive my deposit back Immediately

Michael Lyons 
Rating:
5.0

Customer did not leave a comment.

JESSICA HAMILTON  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jessica Hamilton 
Rating:
5.0

Customer did not leave a comment.

Jessica Hamilton 
Rating:
5.0

Customer did not leave a comment.

Mauricia Proper 
Rating:
5.0

Thanks to the staff at UHAUL for being so professional....they made my move a lot easier.

Sharon Bryant 
Rating:
5.0

Customer did not leave a comment.

Julie Allen 
Rating:
3.0

Customer did not leave a comment.

Sherri Hunter  |  Overall Experience 
Rating:
1.0

I was overcharged for fuel. I put 24 miles on the truck and was charged for 7 gallons of fuel. (For the first 12 miles, the truck was completely empty). I called the store shortly after receiving the receipt (on 2/3/24) and was told that there was nothing that they could do about it, and that someone from "corporate" would call me on Monday (today, 2/5). I called again this afternoon, and was again told that "corporate" would be calling me. As of EOB today, I have not received any such call. This feels like a scam. Unless there is something wrong with the truck, it should get more than 3 miles to the gallon. (I understand that the weight of the contents decreases the fuel efficiency, but the truck wasn't even that full. There was no excessive idling, or anything else that would make this make sense. I drove it for about 45 minutes total).

Scott Short 
Rating:
4.0

There's was no dolly in truck

patricia wilson 
Rating:
4.0

N/a

DEBORAH JOHNSON 
Rating:
5.0

The check in on my reservation was great friendly employee and was very helpful however the return was not as good I pulled into where signs said return and was told to back out and go to other side of store were there was a lot larger and was asked to back up to a spot that was not good due to trailer not Jack knfe.this wasted time.

Max Harper 
Rating:
5.0

He was absolutely great

Joseph Terranova 
Rating:
5.0

Customer did not leave a comment.

Kwamane Grady 
Rating:
4.0

Customer did not leave a comment.

EDGAR RODRIGUEZ-LOPEZ 
Rating:
5.0

Thanks to your staff for my excellent experience, they made my move a lot easier.. .thanks, Mrs. Bryant

Sharon Bryant 
Rating:
4.0

Customer did not leave a comment.

Dennis Davis 
Rating:
5.0

Customer did not leave a comment.

Cami Hall 
Rating:
5.0

The only issue we had was that we reserved two standard two-wheel hand carts and they had none to give me. We did take one appliance two-wheeler that I paid for, but was of no use to me. The truck, the people, and everything else was just as expected and needed.

Steve Lietz 
Rating:
5.0

Customer did not leave a comment.

amanda baldwin 
Rating:
5.0

Customer did not leave a comment.

Mark Young 
Rating:
4.0

Customer did not leave a comment.

Brian Smith 
Rating:
5.0

Customer did not leave a comment.

Jacob Rauers 
Rating:
5.0

Customer did not leave a comment.

Heath Gero 
Rating:
5.0

The auto carrier had come in from Utah. The webbing rachets were rusty from that previous environment. Before loading my car, I sprayed them down with WD-40 and it made a huge difference. I really appreciated the professional way I was treated at this location. The agent and her assistant rigged up the carrier to my truck which was greatly appreciated since I'm not familiar with the rig.

John Jennings 
Rating:
5.0

Stop allowing a customer to reserve a truck and stop guaranteeing the reservation only to call me the day of my reservation to tell me that there isn’t a truck available.. also I was never given the $50 that is promised if your reservation is not honored I’m spending $500 a week and for the last three weeks I’ve been getting cold the day of my reservation to tell me that my reservation cannot be honored. I will leave from one location on Abercorn Street and have to drive all the way to the other location on Ogeechee Road with no compensation, I’m self-employed, and sometimes I just don’t have time to stick around and argue with staff

Samuel Williams 
Rating:
5.0

Customer did not leave a comment.

Eddie Reyes 
Rating:
5.0

The staff is the best

Montraese Wilborn 
Rating:
5.0

Everyone was very helpful. Answered all my questions. Would use this facility again for the next move.

John Santiago 
Rating:
5.0

Customer did not leave a comment.

Roger Vogt 
Rating:
5.0

I first made a reservation at the ogeechee rd location, and when I got there they didn’t have what the app said they did, and was sent to the abercorn location. This cost me gas and time, also I wanted to return the dolly to the Reidsville Electric (Ace Hardware)location, but the return was made to a location close but very much off the beaten path, again costing me time and gas, and because of the location it was difficult to return through the app due to the phone signal being less than great. Overall I got what I needed and did what I needed to do but not before adding time and gas to every aspect of picking it up and dropping it off. Also it’s misleading when the website says if we don’t have what you need we will give you $50, I asked about that since the first store didn’t have what the app said they did, come to find out as long as they can find you something whether or not you have to drive an extra 10-15 minutes and waste copious amounts gas trying to procure one, you don’t getting anything. Must be some really really fine print somewhere. The girl at the Abercorn location deserves a raise and a nice paid vacation because she was more than helpful, more so than the other location by far. I even had the ogeechee location call me the next morning wondering if I was still coming because I had a pending reservation from the day before, it was even the girl who helped me and sent me to the abercorn location. I was also given the wrong address from the ogeechee rd location, which to me to the wrong place and had to correct that also. I don’t think I will be using U-Haul in the future ever unless it is life or death.

Gordon Thursby 
Rating:
3.0

Very friendly staff.

raymond gilreath 
Rating:
5.0

Customer did not leave a comment.

Alberto Davila 
Rating:
5.0

Service guy was quick and friendly!

Marcio Valladares 
Rating:
4.0

Customer did not leave a comment.

James Marks 
Rating:
3.0

The customer service Sucks badly they all could use some training in the customer care department

Joanna Powell  |  Overall Experience 
Rating:
1.0

They are liars

Desmond Washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXIS young  |  Online Move In 
Rating:
5.0

They were so nice!

KEONI WATANABE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deanna Glover  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

herman woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENN OLSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARCUS GEATHERS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Raasheema Morgan  |  Overall Experience 
Rating:
5.0

Very helpful

vanessa newton  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Michelle Voyles  |  Overall Experience 
Rating:
1.0

I did not have access to my unit for at least 15-20 days due to it being blocked by the company. When I finally did get my things out there were dropping and bugs in my furniture so I ended up having to get rid of most of my things. I was not compensated in any way for the time I did not have access to my unit. There was a point where they put a lock on my unit because I missed a payment due to changing cards and not updating it. I made the payment and called to request the lock be removed. They said they’d remove it within 24 hours. I drove an hour and a half after 48 hours and ended up having to cut the lock myself. One of the young ladies in the office was rude when I asked her who I needed to contact about the inconvenience. I will never use U-Haul for storage again. Worst experience ever hands down.

Lequan Madison  |  Overall Experience 
Rating:
5.0

The staff there were very helpful

Deanna Glover  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

raheem maxwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosie Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joslyn Harris  |  First Impressions 
Rating:
5.0

Everything thin was OK no problem.

Sheldon Wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY DAVIS  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Samuel Brown  |  Overall Experience 
Rating:
3.0

Process to rent additional 2 units was very different cult. GM spoke to me once than was difficult to contact. Felt Manager could have been more friendly and polite.

Thomas Degeorge  |  First Impressions 
Rating:
3.0

Ridiculous high price per month

Jackie Shearouse  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Brenda Doyle  |  Overall Experience 
Rating:
3.0

Facility was nice and staff were very helpful. Appreciate the services that were provided.

judy johnson  |  First Impressions 
Rating:
3.0

Checking and out was tedious. Some employees was very rude.

Rosie Stone  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Jennette Ross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVELYN NEVILLE  |  First Impressions 
Rating:
4.0

Other than having a bit of a difficult time getting my access card to work in the readers, all went well.

Charles Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey Lockett  |  First Impressions 
Rating:
3.0

I’ve rented here twice, both pretty good experiences. The only downside was the staff in the office, it was almost impossible to get a hold of them and when I did they were rude and acted like they didn’t want to help.

Alexis buchanan  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David Garcia  |  Overall Experience 
Rating:
3.0

This facility has too many vehicles on site for the amount of space that is available.

Roy Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA SHEARER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyle skinner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keia Brinson  |  Overall Experience 
Rating:
2.0

There seems to be mold coming from the vents at this location. Also, my access card does not work.

Devoney Maborn  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MICHAEL CAPASSO  |  Overall Experience 
Rating:
1.0

Stop always changing the price every 2 months, dead and alive animals in the unit. Give back the rest of the money what you owe because it wasn't a month before the person move out just a week. I can't say it was good because it wasn't, the prices isn't right at all.

Karen Jeffery- John  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffanie wallace  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL CAPASSO  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Ryan Parvesse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNELL SANDERS  |  First Impressions 
Rating:
5.0

Overall we had a very good experience with this U-Haul facility. Mr. Corey Patterson, the GM, did an outstanding job helping us resolve our bill and close the lease. I appreciate his hard work on our behalf.

Calvin Walton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ursula arkwright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EUGENE PROVOST  |  Overall Experience 
Rating:
4.0

The manager was kind. However I bought a lock at the counter i didn’t need. A lock was in the unit when I arrived, I paid for one with the online reservation.

Keyundra Hill  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Daniel Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvaro Calderon  |  Overall Experience 
Rating:
5.0

Great service

Andrew Bowen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent M D'Imperio  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Annie Powers  |  Online Move In 
Rating:
5.0

The young man that assisted me was very professional and courteous very clear and explained everything step by step

Sophia Medley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alyssa H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lola Russell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Zimmerman  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

richard robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oscar Perry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

takeisha lovett  |  Overall Experience 
Rating:
5.0

Thank you.

stuart bennett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LENAI HARRIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sarai Backman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sharonta washington  |  Overall Experience 
Rating:
1.0

I paid for a unit and still couldn’t even get to used the unit now I wasted money and waiting for them to return it

Kadri Lanier  |  First Impressions 
Rating:
5.0

TrVon at Abercorn U-Haul was cheerful , knowledgeable and above being a Southern Gentleman. He had a beaming personality and I look forward to seeing him again.

MARK JUDD  |  First Impressions 
Rating:
5.0

Thanks to you the U-Hual team. Great experience.

Crissy Golden  |  Overall Experience 
Rating:
1.0

If you want me to comment it cost money okay I don't do that for free. Your front entrance needs to be paved you have potholes there that needs to be fixed you're making the money fix it

Paul Coupal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frankie Watson  |  Overall Experience 
Rating:
5.0

Lakia and Dasia were great help threw the whole process was simple and easy thank u all

Kenya Foster  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elliott McDougall  |  Online Move In 
Rating:
5.0

Everyone was very helpful

Linda Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Philip Long  |  Online Move In 
Rating:
3.0

At the end of the day all employees are not trained for storage rentals so it causes long lines waiting on a specific person. There are times the cards they give us to swipe in and out don’t work and yet again we have to wait long periods of time for something so simple. Uhaul also had never resolved an issue with a truck rental back in July of 2022, this shows how effective their customer service is.

Manita Nevels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany Meadows  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Clyde Washingtonjr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Secret Gordon  |  Overall Experience 
Rating:
5.0

Above and beyond quality customer service.

MAMIE JAMES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bogdan Plesa  |  Overall Experience 
Rating:
4.0

My storage unit was broken into when I was out of the country and the notification I received didn't explain what had happened. I thought it was some sort of an internet scam and didn't get any details until I returned to Savannah several weeks later. Although I don't believe anything was taken, I would have appreciated more information.

EDWARD LYONS  |  Overall Experience 
Rating:
3.0

When time to close I was sent to another place to go leave the truck at . When I got there I was not in there computer and they was trying to send me back. Called customer service was on the line for 30 minutes but thank God they took care of it so I could leave it there.

Linda Williams  |  First Impressions 
Rating:
1.0

They sold my dead wife belongings

antonio lewis  |  Overall Experience 
Rating:
5.0

All satay we’re friendly and professional!

joe shindell  |  Overall Experience 
Rating:
1.0

Horrible experience

TIMOTHY HIBBARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OPHELIA BEASLEY  |  Overall Experience 
Rating:
5.0

Lakia and her staff at the Savannah Ga Abercorn St were amazing.

Elizabeth Barton  |  First Impressions 
Rating:
1.0

They give me a uhaul that was smoking and no gas was in it.

Lee Lynch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerrina Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bogdan Plesa  |  First Impressions 
Rating:
5.0

The staff were all friendly, knowledgeable and helpful. The facility was clean and in a good neighborhood. My overall experience could not have been more positive. Just stellar service!

Julie Olsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valecia Williams  |  First Impressions 
Rating:
4.0

Everyone was extremely helpful. The staff was very professional and focused on service.

joe shindell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Kincaid  |  Overall Experience 
Rating:
2.0

Beware of leaks!!! Our entertainment center is all sorts of jacked up :(

Renee Danchision  |  Overall Experience 
Rating:
1.0

I was not able to rent a storage from this facility due to the lack of storage size. The parking lot was pretty dark when I dropped the rental truck off. As far as the storage facility lighting, I did not pay attention.

Tanya Ramirez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

THERHESA JENKINES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clyde Washingtonjr  |  First Impressions 
Rating:
5.0

Lakia and the staff at Abercorn are awesome and very friendly all the time. I would suggest that location to anyone.

Careen Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANYELLE LOVETT  |  First Impressions 
Rating:
3.0

Overall, I accomplished what I needed to do. Most of the staff were professional. However, one staff member was unnecessarily condescending and dismissive. I didn’t want to give a bad rating based solely on that bad interaction

jerryl richardson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew Benavides  |  Overall Experience 
Rating:
3.0

I was not made aware that the storage unit was on the second floor until I arrived with the belongings that were being placed in storage. I probably would have looked to another facility if I had known before hand. Carrying heavy boxes and furniture upstairs was a bit much for a septagenarian.

Hugh Williams  |  Online Move In 
Rating:
1.0

I came in on July 5th and told the staff I was closing my storage rental. I gave a move out date of July 13, 2022. I was told I would not be charged for the entire month of July 2022. I was told Ill be charged for the 13th only, just 1 day pass my payment due date. I was charged for the entire month of July 2022. The staff also closed my account on July 14, 2022 instead of July 13, 2022, the day I left the storage.

SHANDON EDWARDS  |  Overall Experience 
Rating:
3.0

The facility needs more workers their is hardly no more than 02 people working at a time and causing average 40 minute waits per customer.

DANIEL SCHOONOVER  |  Overall Experience 
Rating:
2.0

Didn’t have no lights on after hours and they are ways rude in the office ,and I got tied of it and move out ..

Allana Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Kincaid  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shanon Logue  |  First Impressions 
Rating:
5.0

Thank for taking care of my n

barbra Nettles  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TRACEY SIMMONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doug Thomas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Thomas Judson  |  Overall Experience 
Rating:
5.0

Everybody was very nice and helpful

Doug Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARQUEA SHEPPARD  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Melissa Shadwick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICKI HEFFLEFINGER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamie murvin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Doyle  |  First Impressions 
Rating:
5.0

I had no problems at all everything was kept where I put it there were no roaches no rats no critters crawling around my stuff was just like I put it in there I didn't bring home anything that I didn't put in there I'm grateful for that but no the people are great friendly you got a question to answer you immediately very helpful yes I would use them again if I needed storage again.

Leona Ernest-Dalton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chris Robertson  |  Overall Experience 
Rating:
5.0

The location was great the whole team took care of us. From the staff all the way up to the manager Chris. He was very professional and helpful with our move.

GLADIZ MORALES ORELLANA  |  First Impressions 
Rating:
5.0

Great people to deal with

Jeffrey Halsband  |  Overall Experience 
Rating:
5.0

Very helpful

Jennifer Norris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA WASHINGTON  |  First Impressions 
Rating:
5.0

Thanks for your help

Joseph Morris Jr  |  Overall Experience 
Rating:
5.0

Customer since was excellent and helped me with everything I needed and more thank you!

Christi Shearer  |  First Impressions 
Rating:
4.0

I would only not recommend the storage units because of the prices. And the units were not lit at all. Other than that, this was a helpful experience.

Alexis Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES KIMBLE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TERESA BLAKE  |  Overall Experience 
Rating:
5.0

Lakia and her team are top notch. So friendly and accommodating. Always a pleasure to deal with!

Kurt Schriefer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald Jarvis  |  First Impressions 
Rating:
5.0

I had a lot of issues going on they took their time they work with me we got it right I appreciate it thank you Chris five stars

Leona Ernest-Dalton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TEIARA KELLY  |  First Impressions 
Rating:
5.0

just awsome

marcus irwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sabrena jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allison Johnston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon Samas  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jeremy Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERGIO ROTELA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kareem Tanksley  |  Overall Experience 
Rating:
2.0

Moved to another location after an issue with autopay and late fees. Customer Service is not a priority with management.

Nancy Bergmann  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamie murvin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Halsband  |  First Impressions 
Rating:
1.0

Things had been fine, or so we thought, until we returned to clean out our unit #221 on 10/11/21. We opened the door and discovered water damage in the unit and a large box of personal clothing was damaged from laying in the water for who knows how long. I took pictures of the unit and there was white duct tape over this area, so that tells me there most likely had been water leaking previously, yet U-Haul rents the unit again w/o repairing the leak issue (taping it is like only putting a bandaid on it). We did not purchase insurance on this unit, didn’t believe we needed to, if you take proper care of your facility. Obviously you don’t and I expect to be properly compensated for the cleaning of the clothes with hopes of getting the musty/moldy smell out. I expect to be notified from U-Haul within the next couple days- if not, I will be following up myself.

Jean Nikles  |  Overall Experience 
Rating:
3.0

Vehicle was dirty when issued. However, vehicle made the trip.

SERGIO ROTELA  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Angel Young  |  Overall Experience 
Rating:
1.0

I need someone from corporate to contact me ASAP. My unit was auctioned off and I was given the incorrect date. My brother who passed away three years ago had all of his items there and it was auctioned off at $163.00. I am really heart broken and have not been showed any form of sympathy. Nor have I been contacted by the General Manager Chris Spears. Lakia has been an angel in trying to assist me but I still do not understand why I was given the incorrect date for such a time sensitive matter.

Jylyn Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Mathews  |  Online Move In 
Rating:
5.0

The general manager Chris was quite helpful getting me into a storage unit. The attendant to check the trailer in was quick and friendly.

Brenda Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul L Stevens  |  First Impressions 
Rating:
4.0

Always friendly, always professional.

TIMOTHY BECKER  |  Overall Experience 
Rating:
5.0

I was pleasantly surprised at the security and how clean it was. I just wish it was closer to my work.

marcey page  |  Overall Experience 
Rating:
5.0

N/a

Swanzetta Allen  |  First Impressions 
Rating:
5.0

Lakia and Ralph were exceptional!

Crystal Clark  |  Overall Experience 
Rating:
5.0

Everyone was more than helpful and went above and beyond to help my Mom and I

Rosalind Woodhouse  |  Overall Experience 
Rating:
5.0

Staff were exceptionally friendly and helpful. Storage containers were just big metal boxes as expected so what can you really say about that? I would def rent here again.

JAMES KIELY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind Woodhouse  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jaymeson Fundora  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shanika Curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shannon smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ido Friedman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Compton  |  Overall Experience 
Rating:
3.0

Staff was overworked and needed help. Not enough employees scheduled causing VERY LONG wait time.

JAMES KIELY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

todd ellis  |  Overall Experience 
Rating:
3.0

The store hours could have been a little better since I was coming from out of town. Always ensure that the time on the website and the store are the same so that will help with a lot of confusion.

Candice Jones  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALEXIS DEMMINGS  |  Overall Experience 
Rating:
5.0

I did not have a problem with the staff but unit rained in on some of my things

Franchette Bryant  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

EDWARD LYONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daniel huttemann  |  Overall Experience 
Rating:
3.0

You could never speak to an associate. The customer service is at an all time low.

SEBREANA PLUNKETT  |  Overall Experience 
Rating:
5.0

The manager of the facility was excellent. She was able to multi-task while seeing to every's customer's needs by herself. I was very impressed by her professionalism and courteously in dealing with customers. Exceptional Abilities.

jerry frazier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AGNES RICHMOND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi Lane  |  Online Move In 
Rating:
3.0

Don't expect for one person to give you their undivided attention. Expect them to ask the same questions repeatedly after giving them the same answers. It's like you're talking to a brick wall. Their attention spans are all over the place. Pay attention to the customer in front of you.

Candice Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zack Smith  |  First Impressions 
Rating:
5.0

Lakia Williams and her staff are great to work with

Joseph Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mecca Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY NALLEY  |  Overall Experience 
Rating:
1.0

I have pictures of the unit ceiling falling in and mold everywhere from the hot and cold weather causing moisture in a closed in unit. The weeds from outside began growing on the inside through the back of the storage unit. I had rat feces everywhere. I tried to donate much as I could of furniture items to Goodwill. I refused to take any of it into my brand new home. Everything else was packed and tossed in the trash. I can’t believe I was paying for almost 4 years to throw everything away. It was horrible. The Uhaul truck was the only thing that was great. It didn’t breakdown this time on me. I wish I could submit these pictures to show other customers. I paid on the 30th of every month which included late fees since my unit was due on the 12th of every month. I paid for Uhaul to deliver horrible services every month to me. I recommend Uhaul to upgrade the whole structure and treat customers items as they would treat their own.

latosha black  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK LASKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie Schott  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY NALLEY  |  First Impressions 
Rating:
5.0

Excellent customer service

helina brownridge  |  Overall Experience 
Rating:
1.0

I was offered a month storage for free with my one way truck rental. I accepted the offer, completed the online move in process at which point I was informed everything was all set to move in. I even called the facility to ensure that if I were not available to move into the unit that my representative could do so if I had completed the online process. I work as a front line healthcare provider and had to work so asked my wife to move the contents into the unit. I gave her all the details to do so, including a screen shot of my confirmation. At the facility, the buildings were very poorly marked and when she asked the employee where the unit was, she was informed that the employee could not give her any information because the unit was not in her name. When my wife finally located the unit, with no help from staff, the codes we were given for access did not work. As I was trying to care for my patients, I was also having to try to handle this chaos over the phone with my wife. Finally, my wife forced to go back to the employee and demand assistance to access the unit. Ultimately, locating and accessing the unit took twice as long as actually moving in the contents. As an extra bonus, to complete the online move in process to the unit, I had to pay 99.95 even though it was supposed to be free for month. I called the location 3/25/2021 to request a refund of the 99.95. The automated system informed me it would be a 20 minute wait for a representative. After nearly 39 minutes someone came on the line. I explained the pricing issue and was told that someone from that location would call me that day. Needless to say, it is 3/29/2021 and I have still not received a call. I am currently waiting on the phone (23 minutes so far) to try to get this resolved. I am EXTREMELY disappointed and frustrated with the entire process and would appreciate contact from someone who can help me. You guys make a point to mention on the automated phone system that calls are recorded to help keep your promises made to your customers. I would like to see proof of that.

Jennifer Byrne  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Virginie Mathelier  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stacey l. Manigo  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Krystal Bush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Brown  |  Overall Experience 
Rating:
1.0

Uhaul trailer stolen, Uhaul no communication, continued to charge daily rate even though reported stolen and I had trailer insurance. To date, had to cancel card, they took over $200 unauthorized and refused to discuss or return telephone calls.

Kimberly Washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICKI HEFFLEFINGER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevin hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Johnson  |  First Impressions 
Rating:
5.0

I had a person to quote Catherine storage rate to as first month free and 100.00 dollars a month. When I found out later it was not quoted correctly. The manager adjusted the late charge and the first months rent. She could not change the rate but I appreciated her trying.

Martha Washington  |  First Impressions 
Rating:
5.0

Thanks for all your help. Randy

Randall Ford  |  Overall Experience 
Rating:
4.0

The people where very friendly and nice. Very helpful with the moving

tracy scott  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Ronald Boston  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

JOSETTE FLOYD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Young  |  First Impressions 
Rating:
1.0

Bedbugs on uhaul truck and unit that got into my brand new furniture and our home on base causing us to throw out all our furniture . Staff had I don't care attitude and told my husband they didn't have bedbugs. I am in the military and I trusted Putting my stuff in a storage and I trusted using you guys tricks to transfer my stuff without any issues. Very disappointed and have gotten military Lawyers involved. The way I and my husband were treated were very rude. I will make sure no other military personnel goes to this uhaul 0

Jasmine Chandler  |  Overall Experience 
Rating:
5.0

I will 100% recommend this place. Really friendly staff that hustled to take care of all of our needs!

Tyler Kimbrell  |  Overall Experience 
Rating:
5.0

Good customer service and very helpful staff

Ron Boston  |  Overall Experience 
Rating:
5.0

Storage unit was a great size and very accurate to the description. When I opened the door to the unit, it didn’t seem like it was as hot in there as I thought it would be being mid-August in Savannah.

Savannah Schuhmacher  |  Overall Experience 
Rating:
5.0

good

Robert Joynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earl Owen  |  Overall Experience 
Rating:
3.0

The storage unit floor was wet. Difficulties get the purchased lock on. Spoke to someone about getting the holes on the door aligned. Did not get the reserved truck, but accepted the one available.

herman woods  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyle skinner  |  First Impressions 
Rating:
5.0

Had a great experience, everyone was very cooperative and nice. I would use them again and would recommend them to everybody.

Nancy Nettles  |  Overall Experience 
Rating:
5.0

Lakia and her team were so friendly, helpful, and knowledgeable!

Kurt Schriefer  |  Overall Experience 
Rating:
1.0

Unprofessional manager provoked an argument and ultimately called the police after she made a threat to me, the customer. After renting a truck in another state, traveling for 2 days, and arriving expecting to check in with 0 issues this was the last thing that need to happen. U-Haul’s system messed up my storage reservation and instead of leading with an explanation, she lead with attitude that was met with attitude. Aside from that, the other staff was super professional, especially Travis, who was actually able to articulate professionally all details about my unit check in process..

Amari Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shana Murray  |  First Impressions 
Rating:
3.0

We had roaches in some of the boxes after storing them. It was disgusting. They were huge.

larry conard  |  Overall Experience 
Rating:
5.0

Everyone is always friendly and helpful.

Willam Lindgren  |  Overall Experience 
Rating:
1.0

Worst experience I’ve ever had. NEVER coming here again for a storage unit.

Lee Vescio  |  Overall Experience 
Rating:
4.0

Convenient location. Friendly and helpful staff. My storage unit was in location subject to water run off from rain and muddy in front when it rained. Unit also leaked during rain and some of my items received minor moisture damage.

LEONARD JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

larry conard  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alyssa Johnson  |  Overall Experience 
Rating:
5.0

Very nice people and place

Joseph Morris Jr  |  First Impressions 
Rating:
3.0

Staff was Friendly but upon moving things out of unit, I talked to them twice at front desk to check out and inform them everything was out of unit and we no long needed it. I was told “you’re good to go” - they didn’t get on computer and even look at my account to close out. The next week, I had a bill for the next month because they didn’t close me out! I spent half hr with customer service online having them do it

Joe Kempf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Ledford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice Walker  |  Overall Experience 
Rating:
5.0

very helpfull and friendly staff. I really appreciate that i could recieve all of my packages there and they would often call or text me that a package had arrived.

allen swan  |  Overall Experience 
Rating:
5.0

I really appreciate your service.

STEPHANIE CAMPBELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alyssa Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kurt Schriefer  |  First Impressions 
Rating:
5.0

Thanks for your assistance.

JEFF GODFREY  |  First Impressions 
Rating:
5.0

Very helpful!!

Alison Nilsson  |  Overall Experience 
Rating:
5.0

You all are such a blessing!

Cheryl Ledford  |  First Impressions 
Rating:
5.0

They where great to work with and very helpful.

Ed Haury  |  Overall Experience 
Rating:
4.0

Facility was clean and staff friendly. Move in would have been made easier if they had a trolley or hand-truck available to use

Kelly Hayden  |  First Impressions 
Rating:
5.0

Loved the staff's willingness to help us when we discovered the assigned storage unit was too small. Everyone was very helpfu!

Rachael Leask  |  Overall Experience 
Rating:
5.0

Very helpful! Made moving and time management run smoothly. Again keep up the work and look forward to working with you in the near future.

KEVIN WHITE  |  First Impressions 
Rating:
5.0

Lakia was especially helpful during a stressful day. Things hadn't synced up for me as I desired. She was patient and provided the right options for me.

DEBORAH barnwell  |  First Impressions 
Rating:
5.0

Excellent customer service. All representatives were exceptionally helpful.

Daryn Moxley  |  First Impressions 
Rating:
3.0

The girl Kia was rude at first but sjeb

Theresa Chapman  |  First Impressions 
Rating:
5.0

Amy abs the crew at this location were phenomenal. I’ve used uHaul services for years but this was by far the most excellent experience.

Colleen Forrester  |  Overall Experience 
Rating:
5.0

This was my first time in years with uhaul definitely one to remember Lakia and Travis were very helpful and explained everything perfect

Jasmine Mccombs  |  First Impressions 
Rating:
5.0

Great service all around

christopher torrance  |  Overall Experience 
Rating:
4.0

Thank you for your kind, and much needed help. It's certainly appreciated.

carol moore  |  First Impressions 
Rating:
5.0

The rental unit manager, Lakia, was and always is very helpful and friendly when I speak with her. She checked into and cleared up the issues quickly.

Leanne Mathews  |  First Impressions 
Rating:
5.0

Thanks for the exceptional service.

Mary Lane  |  Overall Experience 
Rating:
5.0

Exceptional service the best experience I've ever had.

Kenneth Beckett  |  First Impressions 
Rating:
5.0

Excellent service provided by Tabitha, Matthew & Amy. They are ALWAYS professional, caring, efficient and respectful. They are true all-stars in providing consistent outstanding customer service.

Margo Finnikin  |  First Impressions 
Rating:
5.0

Perfect service, compassion, respect, patience & care!

MARGO FINNIKIN  |  First Impressions 
Rating:
3.0

Rated average because of the U-Haul side - I had a storage locker reserved, had to wait an hour to check in because of people trying to check out/in rental trucks. Rep that finally helped me was great

John Ploof  |  Overall Experience 
Rating:
5.0

The Abercorn staff was awesome! I appreciate all of the patience and information.

Marilynn Suggs  |  Overall Experience 
Rating:
5.0

Always great to work with you. Thank you!!!!

Robert Quinn  |  Overall Experience 
Rating:
5.0

Uhaul on Abercorn is top notch!!

JOHNATHAN WILLIAMS  |  Overall Experience 
Rating:
5.0

Tabitha was Awesome! She was kind and professional!

Anitra Prescott  |  First Impressions 
Rating:
5.0

Staff very helpful

HENRY WINGSTER  |  Overall Experience 
Rating:
5.0

My only problem was the unit was not large enough and a larger one did not become available. Ok, two problems. I had a problem with the stairs.

Charlene Maciejewski  |  Overall Experience 
Rating:
4.0

Staff was extremely helpful and courteous. I would certainly use uhaul again.

LADONNA TERRELL  |  Overall Experience 
Rating:
5.0

Every employee from management down was very helpful in my experience!!! Could not have had any better service!!! I have moved a lot over my years... Hopefully this is my last and what a nice way to e

Harvey Rench  |  Overall Experience 
Rating:
5.0

Great storage place

Zeekeyshia Pompey  |  Overall Experience 
Rating:
5.0

It has been a pleasure using your facilities since January 2010. My only request would be to receive some paperwork that we had vacated the unit and it was found to be satisfactory. Thank you.

PERB FORTNER  |  Overall Experience 
Rating:
3.0

Many miscommunications along the way both in Las Vegas and Savannah.

Randal Wright  |  Overall Experience 
Rating:
5.0

Very caring, concerned employees. Have had countless experiences with U Haul. Some not too good. This was by far the best experience I have ever had over many years of doing business with this com.

Allison Vickers  |  First Impressions 
Rating:
1.0

Kindly see the letter sent to corporate about all of the hidden fees and you company feeling as though they can charge whatever they want when they want without authorization. I would NEVER recommend

Peggy ann  |  Overall Experience 
Rating:
1.0

Had to wait six weeks for Ubox to be removed from my property. Had to make multiple phone calls while at work to rectify the problem.

Scott Callaghan  |  Overall Experience 
Rating:
4.0

My only issue would be the price monthly for storage. I had the smallest storage and I was being charged $80 a month which I believe is pretty high since there are other places that charge half.

Joanna Gomez  |  Overall Experience 
Rating:
5.0

Amy and her entire crew always go above and beyond! You are all amazing!!!

Amber Moore  |  Overall Experience 
Rating:
5.0

Thanks for your help

Rafael Ramos  |  Overall Experience 
Rating:
5.0

Amber was a big help when I purchased the wrong movers for the boxes I had. She took the time to help change the movers I had.Thanks again.

Donald Burt  |  Overall Experience 
Rating:
1.0

Storage unit was absolutely filthy. Water damage, mildew and mold to more than half of our belongings. Roaches got in our boxes.

Thomas Herrington  |  Overall Experience 
Rating:
4.0

Staff was wonderful to work with.

yuri gene baptise  |  Overall Experience 
Rating:
5.0

very helpful staff, especially with discarded items we could not take anywhere else.

Carolyn Johnson  |  Overall Experience 
Rating:
4.0

Had no problems and everything was good

Charron Hodge  |  Overall Experience 
Rating:
5.0

The two young ladies were amazing! They are the only good thing that happened with uhaul. They went out of their way to try and help me after my truck rental rental was an absolute nightmare.

Dawn Lussier  |  Reservation 
Rating:
4.0

The staff was very helpful and friendly, they made an effort to meet my individual needs. The Mananger and the rest of the staff, were very kind I highly recommend their services, thanks!!

Carlos Tofino  |  Overall Experience 
Rating:
5.0

Very happy with the service provided.

Marki Lyons  |  Overall Experience 
Rating:
2.0

Facility manager would not work with me on pro-rating my rent for boxes which were stored for one week out of the last month. I was told to call the owner of U-Haul. I had to call the corporate office

Melinda Vetter  |  Overall Experience 
Rating:
5.0

Thank You U-haul Savannah for all of your help. The manager Ms. Amy and Assistant manager Ms. Amber are amazing and above the curve on customer service. They are truly a credit to the U-haul company.

Taylor Moira  |  Overall Experience 
Rating:
4.0

N/A

Shanice Campbell  |  Overall Experience 
Rating:
5.0

Amy and her crew are always exceptional - highly recommend this store!

martin brady  |  Overall Experience 
Rating:
5.0

This location is the best of the best hands down. Customer service is awesome. Storage is always clean and secure.

christian Mustipher  |  Overall Experience 
Rating:
5.0

When the door to our storage failed to close ..The attendant got a repairman there and did not leave unsecure til repaired. We felt comfortable leaving our unit unsupervised while they repaired it.

david butler  |  Overall Experience 
Rating:
5.0

Great company, I would highly recommend.

Laurie Spangenberg  |  Overall Experience 
Rating:
5.0

Extremely helpful, professional, and friendly. Made the whole moving experience pleasant. Thank you!

DORIS DEUTSCH  |  Overall Experience 
Rating:
5.0

No prolems at all! Thanks

Jeff Commander  |  Overall Experience 
Rating:
5.0

The staff was very helpful and courteous

Charlie libretto  |  Overall Experience 
Rating:
2.0

No light inside of storage, wires hanging down, when trying to enter building. I payed on Mon. & there was a red lock, that was not removed by Wed. Gate would not open 3 times on Wed. Staff was laughi

Kathy Bacon  |  Overall Experience 
Rating:
5.0

Great Service Thank you

Dan Milliken  |  Overall Experience 
Rating:
5.0

Extremely helpful, knowledgeable,polite, and friendly staff. Thanks for all your help

Dan Milliken  |  Overall Experience 
Rating:
2.0

The old man in the office who said he doesn't care weather you are a customer or not he would run you down with uhaul truck. He needs a transfer out of there. No customer service experience, lack of

Esther Sepeh  |  Overall Experience 
Rating:
5.0

Amy spent almost n hour cutting my lock for me and still balanced a lobby of anxious customers. Excellent service. My last 3yrs of storage there was real cool.

HAZEL RICHARDSON  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

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  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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