Customer Reviews for U-Haul Moving & Storage of Savannah Ogeechee

5944 comentarios

3802 Ogeechee Rd   Savannah, GA 31405
(1/2 mile W of I-516)

(912) 233-9912

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(912) 233-9912

3802 Ogeechee Rd
Savannah, GA 31405
(1/2 mile W of I-516)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

BEST CUSTOMER SERVICE EVER. Thanks to Amy Grell JaAnna LaShae, Chris and others

KEITH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER O. 
Clasificación:
2.0

They didn't attach the uhaul to the hitch correctly and it bounced off when we were a few miles down the road. It hit the back of our car. Very amateur.

Sarah V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karley C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Don A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA S. 
Clasificación:
4.0

The passenger side rear view mirror moved every time the truck went over a bump. This caused me to stop 25 times during my trip to adjust my mirror. The anti-sway light stayed on the dashboard the entire trip, and It felt like the transmission was about to go. I have rented U-Haul trucks probably 40 times over the past 20 years, and have never had one in such poor condition. It was however clean and I am not complaining about the interior of the compartment or the cabin itself. The truck was in serious need of maintenance

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAKEYIA J. 
Clasificación:
2.0

Our reservation was for a 10 ft one way truck, to pick up at the Abercorn location in Savannah. We live on St Simons Island and drove in to Savannah to get the truck, pick up a dining table and 6 chairs, bring them back to our home and drop off the truck in Brunswick. To net this out, we had to go to two locations in Savannah, Abercorn then Ogeechee Rd because they did not have a @0 ft truck for us and said they will not rent the 10 ft truck for ONE WAY RENTAL. The first location offered some huge truck which we declined and they sent us to the Ogeechee location where we had to take a 20 ft truck WHICH WE DID NOT WANT but had to accept. It was a difficult and unsatisfactory experience. WHY WOULD UHAUL CONFIRM A RESERVATION FOR A 10 FT TRUCK ONE WAY THEN REFUSE TO HONOR IT???

Ceilia B. 
Clasificación:
5.0

I rent from this location often. The lady manager is extremely professional and proficient. She has hired a new team that reflects her excellence in customer service and demeanor. This weekend was particularly hectic with an overloaded lot of returning vehicles. The manager waz off on Sunday when I rented my 10 ft truck, but her team was performing with the same proficiency and excellence as if she was on sight. This is reflection

ATLEE P. 
Clasificación:
5.0

Love those guys ! Great place !

Slavek S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakendra N. 
Clasificación:
3.0

I had to drive from SC to GA to return this damn trailer. Tons of Uhaul places in my area but none of them would take the trailer I rented. Even the folks that worked at those locations complained that overall Uhaul was a hot mess of a company and I agree. Sorry, but I will never ever use Uhaul again unless I see that their is a huge upgrade to their computer system and customer service. Right now it's a total sh*tshow. UHaul needs an OVERHAUL

JAIME C. 
Clasificación:
1.0

They gave me a 6x12 trailer that had a short in the lighting circuit and it blew the fuses in my truck to start with. The trailer jack stand also did not work at all so I couldn't take it off my truck and it took two people to put it on there. We didn't even get 5 miles outside of town we then had a blowout where we sat on the side of the road for over 3 hours waiting for somebody to come get us and we were only 5 mi outside of Savannah. So yes this is a very poor survey but it is very just.

Thomas J. 
Clasificación:
3.0

It was a little cramped getting in and out but wasn't impossible. The staff was helpful and courteous

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeRon N. 
Clasificación:
4.0

The first truck they gave me had a problem with steering wheel. I had to go back to change it. The person behind the counter had no idea what she was doing . She needs major training. And the second truck she gave me turn iut to be in town use and at the drop off location the bill came out to $15000.

baris O. 
Clasificación:
1.0

It would be nice if you could return the equipment in the computer the day it is actually returned to you. Everyday costed me another $100+ because you your store issues

ELENA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY C. 
Clasificación:
3.0

Your TOLL FREE NUMBER AND ROADSIDE ASSISTANCE ARE RIDICULOUSLY SLOW AND TOOK MORE THAN 30 MINUTES BEFORE SOMEONE ANSWER. REALLY SUCKS.

Palayok S. 
Clasificación:
5.0

Awesome staff

RICHARD S. 
Clasificación:
5.0

The one-way drop off location was changed three times. I had to drive from a location near Beaufort SC which was the second changed drop off location to the final location which was the Ogeechee Rd Savannah GA location. That was not a good experience having everything changed for dropoff during a very busy day.

Gary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David D. 
Clasificación:
1.0

Don't charge the customer for gas, when the customer brings the truck back with more gas than before. Also, don't take up to 30 minutes to give out a truck, even when an online application was used. Overall, I will NEVER use Uhaul again.

JEFFERY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

joan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY F. 
Clasificación:
5.0

Great service by "Return Equipment" Personnel... Unhooked trailer, inspected trailer, provided closure on contract... fast and efficient.

Leroy D. 
Clasificación:
5.0

The manager/owner was great. The one thing that was disappointing was that when I called about extending the rental period by a day, the man I spoke to put me on hold....I hung up after being on hold for 43 minutes. It happens I suppose.

Elizabeth P. 
Clasificación:
4.0

Key drop-off was hard to find

AMY D. 
Clasificación:
4.0

Online checkin makes everything move quickly.

Aubrey B. 
Clasificación:
3.0

Did not have the moving supplies I requested online.

Randall B. 
Clasificación:
1.0

U-Haul should not make scheduled reservations for vehicles they aren't positive will be available. I needed a pick up truck for one day to get to work and made reservations 72 hours ahead of time just to be called and told it won't be available that I will have to go to another location. I ended up fixing that issue and scheduling another reservation later that day for a pick up truck at the same location do you just to get called three hours before my reservation and told it wasn't available. Therefore putting me for risk and getting fired at work. I have been using a U-Haul for almost 20 years now and never had this experience throughout my life. Every time I've made a reservation, the equipment was available. I had literally two reservations stripped from me within three hours of pick up time. And I do blame the location Being I have never experienced such incompetency and horrible customer service in my entire life

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GWENDOLYN W. 
Clasificación:
1.0

U Haul at Ogeechee charged my American Express card for over $1,000 when the agreed charges were for appx $372! The general manager was unresponsive then rude, I had to get a national U Haul superior to get them to respond to the problem! Also, Had I not had Am Ex on my side and immediately disputed the charges these people in Ogeechee would probably not have refunded the charges! They later tried to tell me it was just a "computer error", what a load of BS, it was a plain old attempt by U Haul - Ogeechee to chg me in the hope i wouldn't notice!!! These people ARE NOT TO BE TRUSTED AND IF YOU DO HAVE TO USE THEM WATCH THEM LIKE A HAWK! I have also blocked any charge they would try to sneak in at a later date. Thank God for American Express, when Ogeechee received the dispute notice they got off their thumbs and refunded all the over charges they placed on my card!

Kathy S. 
Clasificación:
5.0

Amy and her staff are the best, hands down

KEITH B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky N. 
Clasificación:
4.0

El cliente no dejó un comentario.

william S. 
Clasificación:
2.0

The original reservation was not honored

Marlon D. 
Clasificación:
5.0

Keep doing what you're doing! Staff was super helpful and friendly and the manager helped us out as well. It was a great location and a great experience!

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalind W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kate D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
5.0

From check out to the return everything was easy & your staff was great, keep up the good work.

robert D. 
Clasificación:
5.0

Weyi left my keys in the van and would appreciate if they can be put aside

Burgena M. 
Clasificación:
4.0

The van they gave me had a damaged tire the shredding from the tire ruined my items.

TIYANNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELORES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtney W. 
Clasificación:
3.0

we had received a call from this location regarding our tow trailer that we had to drop off it there in Savannah which was fine BUT then I was told they had to take both rentals there as they could not split the drop off. Once again we had to drive over 30 minutes to drop off the truck when our original location was only 10 minutes from where we were. Very disappointed AGAIN....

PATRICIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
2.0

The truck was fine but, the customer service was poor. There was no acknowledgement of guest. I waited in line for 15 min, all to have the guy walk out the store and leave customers inside waiting. They all acted as if they didn't care. There was no "thank you for waiting", "apologies regarding the delay", no, "we'll be right with you", just "next in line". Very POOR Customer Service. The only good thing was the location

Melissa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY M. 
Clasificación:
1.0

I haul does not provide adapter for trailers and they were even sold out of them in the store. Had to go to auto parts place.

Chad F. 
Clasificación:
5.0

Be more knowledgeable about ending location delivery. I was told it would go to a warehouse in Lee's Summit and not be delivered to me as my address was too rural. I then received a call from the Kansas City location telling me that there was no longer a warehouse in Lee's Summit and yes the box could be delivered to my address.

Tonia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin H. 
Clasificación:
4.0

Great job & customer service, very professional group!!!

DeWitt W. 
Clasificación:
2.0

not enough blanket pads, only 2 available.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernard J. 
Clasificación:
2.0

I was forced to drop off an hour away from where I was I a bad part of town. Two and a half hours wasted fir a drop off and extra gas

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura D. 
Clasificación:
5.0

Everyone working at this location was friendly and efficient. ¡Gracias!

Harrison B. 
Clasificación:
5.0

They had big selection of uhauls, even though I was only dropping off.

TERESA K. 
Clasificación:
5.0

The first of the month must always be busy for these guys and they were scrambling. But they satisfied each customer and kept a smile on their faces.

Rebecca R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

Nothing everything's grate

RAVIN K. 
Clasificación:
4.0

Just keep being professional & friendly that's it!!

DeWitt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE W. 
Clasificación:
2.0

Rude and unprofessional staff. Least smooth drop off, waited 15 mins for someone to receive the trailer. Employee then complained the whole time how he hates his job while taking trailer

David H. 
Clasificación:
5.0

They were very quick to do the return and I was on my way in no less than 10 minutes - Very nice and very professional - I was go there again if a Uhaul was needed

LORI S. 
Clasificación:
5.0

It was a busy day but they moved everyone along and did so with patience, positivity, and consideration of our individual situations. Truck was perfect for my needs and the return process was seamless.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne S. 
Clasificación:
5.0

Make sure that any inspections and repairs, oil changes, etc are done before it's 5 minutes before a customer needs pick up their rental.

Micah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean M. 
Clasificación:
3.0

Be sure the drop off point is able to accept the type of equipment being dropped off, had to go to two locations and the second location did not want to accept the trailer

EDWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY J. 
Clasificación:
4.0

Only problem was that I wasn't given a key for the padlock on back of van, good thing I noticed within an hr of picking up vehicle.

KIESHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE M. 
Clasificación:
1.0

You can improve customer service for the next customers

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTONIO V. 
Clasificación:
4.0

Excellent customer service during a busy time; thank you!

Anne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christen C. 
Clasificación:
1.0

The drop off location erroneously charged me $840.00 for the rental without informing me. I have now spent over an hour trying to get this charge corrected which your customer service representative agreed was an error. After years of problem free rentals this has been an awful experience which will cause me to seek service from your competitors in the future. Really sad after 20+ years of being a loyal customer. Regards, Kurt Hoeprich 1 603 502 7190 in case you want do contact me and do the right thing.

Kurt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
1.0

Truck NOT CLEAN, FUEL LEVEL NOT correct on Contract and Your Company fuel charge to me of $12.75. I return your truck with more fuel then I received in your Truck. I need to rent another Truck from Savannah, GA to Hartselle, AL on 26 June. I will NOT us your company every again!!! Your Company has cost my family Time and Money! Also answer your Phone call.

Samuel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Earvin H. 
Clasificación:
3.0

Service was slow and seemed somewhat disorganized. The store was well kept and clean, and they had a good variety of supplies.

Dylan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roylisha S.  |  Overall Experience 
Clasificación:
3.0

Regarding the staff: Da'rian (he works with the trucks) and his trainee, helped us from the moment we walked in, and they were courteous and very willing to work us. They were way more helpful than the clerks whose job is was to handle storage facilities. The two clerks, a young lady and man, were slow and disconnected from us. At one point, I had no idea the young man was speaking to me because he and the young lady were laughing and joking like there was some kind of inside joke we weren't privy to. It was uncomfortable for me as a patron. Finally, he asked me directly to give him a code. I had no idea he wanted this from me because he was just saying "four digit number" without directly addressing me. The two clerks weren't outright rude, but their demeanor and the looks they gave each other made it seem like we were the focus of a joke. Again, it was really uncomfortable for my husband and me and not how customers should be made to feel after spending nearly $200 in their facility. Additionally, when they learned that I had rented a 5x5x7 locker, they immediately tried to upsell me on a larger locker, which is fine, I wanted the next size up, but there were none available. And the only storage locker, besides the one we were renting, was way too big for what we needed. When we asked to see our locker, we're were told again it was small, like a linen closet or a pantry. Again, I realize upselling is a part of the sales process, but they had nothing else to offer me that was suitable for my needs. I asked if there was a waiting list for the larger size, and instead of speaking to me, she told Da'rian, "I don't think they do that." Now, after all the upselling the young lady was trying to do, she wouldn't ask if there was a waiting list for a larger locker. Again, she didn't directly engage me-the customer-and at that point we had been there about 45 minutes, so I didn't have anymore time to waste hunting down that answer. Also, we had purchased 10 boxes, but no one came out to the floor to assist us. My husband had to cut the plastic straps himself, and we literally could've taken as many boxes as we wanted since nobody was paying attention to us or assisting us with this part of our purchase. We just took our 10 boxes and left-we addressed them by thanking them and saying goodbye, but we didn't receive any salutation from the staff.

Matthew T.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

David J.  |  Overall Experience 
Clasificación:
3.0

You need more staff to get to phones. They are trying their best to manage. Amy was so so so nice and helpful.

Brook S.  |  First Impressions 
Clasificación:
1.0

Please correct this mistake because I don't have a storage with you. Thank you so much.

SHELLEY H.  |  First Impressions 
Clasificación:
5.0

The stag was so friendly to work with. Top notch customer service.

Kevin B.  |  Overall Experience 
Clasificación:
3.0

I have 1 month free storage on both units. I rented it on April 13th 2021. Why does it say I'm moving out as of April 23rd 2020? That is only 10 days. I'm suppose to get it until May13th free .thank you Shannon lane. 912-4364188

Shannon L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ingred m.  |  First Impressions 
Clasificación:
1.0

Terrible. Terrible. Terrible. Wasted precious time due to incompetence. I will never use your services again. I will literally sell everything I own in order to not have to move anything requiring a moving truck or storage space.

Roylisha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TULSDAY J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jack c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Adison L.  |  First Impressions 
Clasificación:
5.0

Always busy so the wait time was always long if you needed to do something at the desk. But all workers were helpful.

JULIAN M.  |  Overall Experience 
Clasificación:
2.0

I reserved a climate controlled unit. When I got to The facility they told me they didn't have a climate control unit. I knew my belongings would be in there for months that's why I reserved a climate control. My stuff got damaged

john a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B.  |  First Impressions 
Clasificación:
5.0

The ability to show availability and reserve a unit online without the need to telephone was great. The price to rent a unit was fair and less than a nearby competitor.

jack c.  |  First Impressions 
Clasificación:
1.0

Ghetto!!!!

TIFFANY L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shemic T.  |  Overall Experience 
Clasificación:
5.0

I Love them Great Customer Service Awsome

Loretta E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando M.  |  Overall Experience 
Clasificación:
3.0

Your staff could be a little more caring/corteous, but everything else was fine. ¡Gracias!

Calvert B.  |  Overall Experience 
Clasificación:
4.0

safety wise need a device to assist with dolly movement up and down stairs.

Angelo W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentella H.  |  Overall Experience 
Clasificación:
2.0

I had a reservation for my storage unit as well as drop off location for the truck rental, I called to confirm my order by calling gouhaul.com and was setup with a 1 bedroom unit when I clearly requested a unit for a 2 bedroom home with living room furniture and appliances , I was also told that I couldn't use the location as my drop off location, only for my storage unit.when the location is in fact a drop off spot. The reps online needs to be more knowledgeable of their job.I literally had to call about 4 times,spoke to someone different each time and my orders still was not accurate.

Cheryl R.  |  First Impressions 
Clasificación:
5.0

experienced and patient people The Service was done with class.

Tara s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Calvert B.  |  First Impressions 
Clasificación:
5.0

very friendly associate

Connie S.  |  Online Move In 
Clasificación:
2.0

It was like an oven coming up to grab anything. I understand I didn't pay for temperature control but it was like walking into an oven and was extremely uncomfortable. I feel like there could have been some air circulation without paying extra money considering the storage unit itself was close to a hundred dollars a month. I won't be using u haul again for storage needs.

Elizabeth W.  |  Overall Experience 
Clasificación:
5.0

Everything was handled smoothly

KEVIN J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY D.  |  Overall Experience 
Clasificación:
4.0

No issues with storage but was wrongfully charged an extra day for my truck. There was a long line and it was late getting checked in and I let it be known via email and no one replied.

PHILLIP S.  |  Overall Experience 
Clasificación:
5.0

Best !! Don't go anywhere else bc these people and this location is safe, secure and the people will ever impress you with respect! Amy the GM is a lady of her word! God bless everyone! Stay safe!

Dee Dee M.  |  Overall Experience 
Clasificación:
5.0

They are the best! During a time of Covid they were a blessing to me! God is great and they are the next best to God. I'm an ever so grateful! I promised my dad before he died I would donate to the museum is Korean War pictures and his picture with Ava Gardner to the marine museum. I can keep my promise to him ! Thank you from the bottom of my heart!

Dee Dee M.  |  First Impressions 
Clasificación:
5.0

Very Nice Pl., I’ll definitely come here again

Jeremie B.  |  Overall Experience 
Clasificación:
4.0

Storage unit was not clean but the friendly staff quickly resolved the issue. Great customer service!

Wilson S.  |  First Impressions 
Clasificación:
5.0

Staff was very courteous and helpful. I initially rented an outside storage slot for my RV and while there I saw a different unit that was available and was better suited to my needs and requested a change and they were very helpful in makikng that change for me. I will not hesitate to recommend this UHaul location!

Gary K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetris K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daisy J.  |  First Impressions 
Clasificación:
2.0

One of the girls in the front seemed like she was having a bad day. Didn't seem to really want to do anything but stand behind the counter. The other female was just the opposite, friendly.

stephen l.  |  First Impressions 
Clasificación:
5.0

All of the employees were very knowledgeable and helpful. They made Mai moving experience great.

Myisha W.  |  Overall Experience 
Clasificación:
3.0

The facility is well lit but not secured. Some staff very friendly like Christopher and the lady who process our rental truck and another who unfortunately I didn't get to get her name. But your manager was very rude and didn't even know your location address when I called to have someone to come to the unit and inspect. In reality she lacks if customer service skills and needs to be retrained or replaced

Luz del Mar B.  |  Overall Experience 
Clasificación:
5.0

The only problem I had was that they did not offer any help for customers being late during the covid 19 pandemic and they only allow a three day grace period before they apply late fees I think they should allow atlease five like other storage facilities but other than that I will return as a customer

Rose R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWARD B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keitra L.  |  Online Move In 
Clasificación:
5.0

The staff was very helpful and friendly at all times

Florida H.  |  Overall Experience 
Clasificación:
5.0

Great place to do business with, I have had my RV parked there for 2 years and I just rented another space

Lehman Y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

marc b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melita S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice D.  |  First Impressions 
Clasificación:
2.0

The employees want to do a good job. But, I rented a space that I never was able to use because their was another vehicle parked in that space. I always had to park in a space other than the one I rented. The code to raise the gate seldom worked. Infact most of the time the gate was just left open during business hours because it didn't work. When I went inside to get help there was always a long wait to get any help so I usually just gave up and left. You have a nice facility. You have good employees that want to do a good job. Fix what's broken, the gate and staff your facility so that customer will spend money instead of walking out.

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

marc b.  |  First Impressions 
Clasificación:
5.0

Supper fast staff and and very clean facility and equipment! Couldn't be happier.

Kelvin C.  |  Overall Experience 
Clasificación:
4.0

none

John F.  |  First Impressions 
Clasificación:
2.0

I informed everyone that i needed storage for a month, did all my moving through Uhaul and even spoke with someone over the phone However, Uhaul still telling me to pay after I've left. First and last

Raasheema M.  |  Overall Experience 
Clasificación:
1.0

Will never again use U-Haul, disgusted in the people working at this store. Never in my life have I felt so violated. They stole $300 vacuum and jewelry, filed police report. No working cameras at all

Chelsea H.  |  Overall Experience 
Clasificación:
5.0

Staff lovely.

valerie b.  |  Overall Experience 
Clasificación:
5.0

Warm welcome very very nice people that work there

Shemic T.  |  First Impressions 
Clasificación:
5.0

Very customer focused! Willing to help find correct storage unit and waited to help us leave rv area. I can't recall his name ... i think it was Bravton.

Heidi D.  |  First Impressions 
Clasificación:
3.0

Unit leaked. Lighting was poor., staff was great.

Robert G.  |  Overall Experience 
Clasificación:
2.0

I usually use U-Haul when I'm moving, however the truck I had was awful. I rented a 17'' and the vehicle felt like it was dragging with no breaks, but the employee's were friendly and knowledgeable.

Raasheema M.  |  First Impressions 
Clasificación:
5.0

I had a great experience dealing with Faruq. He made a stressful situation a pleasant decision. He took the time to explain all my storage options and gave great advice!

LAMECH M.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and very helpful. They did everything they could to make sure that I was taken care of. Would highly recommend this location.

Katherine T.  |  Overall Experience 
Clasificación:
5.0

The Uhaul administrators were efficient and professional.

JOHNATHAN W.  |  First Impressions 
Clasificación:
1.0

During our 1 1/2 years the gate was broken several times, once for 3!!!!! months Lame excuses and we could only hope that they closed it during the night since it was mainly open for the whole day

EDWIN H.  |  Overall Experience 
Clasificación:
2.0

I'm renting an RV space outside under cover, I am very disappointed in the gravel parking lot, was not installed properly and I need to be in four wheel drive just to drive through. Have complained

Chuck S.  |  First Impressions 
Clasificación:
3.0

At times office seems understaffed and extremely busy on weekends with not enough management. Most of staff were friendly and helpful and tried their best.

Perry R.  |  Overall Experience 
Clasificación:
5.0

I can't say anything but great things about this specific location of the company. This was not the first time, I have done business with them and definitely will not be the last.

Brandi L.  |  First Impressions 
Clasificación:
4.0

thanks

Joyce R.  |  Overall Experience 
Clasificación:
5.0

I love the quality of service!!! These guys go above and beyond. Thank You!! Brandi Lockhart

Brandi L.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and Amber whom I think is doing a great job in her new position runs the facility very well The storage rooms and halls are kept very clean as well as the lots. Gracias

Kim S.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service, especially from Ebony. This is a well-run facility.

barbara h.  |  Overall Experience 
Clasificación:
1.0

I waited 1.5 hours to be shown the unit. Once seeing the unit it was determined the unit was too small and nothing was available in the Savannah area at Uhaul. Impacted truck rental and move.

Roberta S.  |  First Impressions 
Clasificación:
5.0

Management team and employees are awesome!! Will be back in future Ms. Jackson

wynette j.  |  Overall Experience 
Clasificación:
5.0

Brett, Dustin and Ron were so nice and helpful. This was my first time using a moving company and I would definitely use Two men and a Truck again!

Samantha G.  |  Overall Experience 
Clasificación:
5.0

So thank for the great service I received.

Joyce W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful

hattrice j.  |  First Impressions 
Clasificación:
5.0

very good and friendly people

Tracy W.  |  First Impressions 
Clasificación:
3.0

No problems 😁

Tamikosha H.  |  Overall Experience 
Clasificación:
5.0

Great!

Abby K.  |  Overall Experience 
Clasificación:
5.0

Ms. Shenell made the process of moving out of my unit fast and effortless. Also, when I initially rented the unit, Ms. Ebony went above and beyond to help me and provided stellar customer service!

JENNIFER B.  |  Overall Experience 
Clasificación:
5.0

the team were very helpful

CHERYL F.  |  First Impressions 
Clasificación:
5.0

Ebony, Amber and all of the staff(I wish I could remember all of the names) were great. Everyone was cheerful, courteous and very helpful. The GM in Boone NC could certainly learn from these folks!!!

Ray H.  |  Overall Experience 
Clasificación:
5.0

Jennifer Birdsall was an absolute dream to work with!!

Abby K.  |  First Impressions 
Clasificación:
5.0

Shout out to all the staff they are very friendly and helpful. Also BIG shout out to the manager of this Uhaul on Ogeechee Rd he has worked with me from day one and he is a very hard worker. Gracias

Kim S.  |  First Impressions 
Clasificación:
1.0

Self storage experience is terrible I sign up in got the storage had pay 100 something dollars for store fee

Shakia B.  |  First Impressions 
Clasificación:
5.0

Although short staffed, the entire team worked together to get customers in and out as quickly as possible. Ebony's multitasking skills are above reproach! .

Moses C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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