Customer Reviews for U-Haul Moving & Storage of Savannah Ogeechee

8,509 reviews

3802 Ogeechee Rd   Savannah, GA 31405
(1/2 mile W of I-516)

(912) 233-9912

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(912) 233-9912

3802 Ogeechee Rd
Savannah, GA 31405
(1/2 mile W of I-516)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful team made our stressful move much easier to handle. The staff inside and the gentleman in the parking lot made sure everything has done correctly. Highly recommend this team.

James S 
Rating:
5.0

Ms. Savannah, Ms. Raven, the other young lady name I can't remember & Mr. Dre were very professional, patient & concerned. That made it more easier to go through the process

Deandre B 
Rating:
5.0

Customer did not leave a comment.

Tina G 
Rating:
5.0

Customer did not leave a comment.

david h 
Rating:
5.0

personnel were very polite and helpful

lemuel b 
Rating:
5.0

Customer did not leave a comment.

Jeffery P 
Rating:
1.0

Customer did not leave a comment.

John M 
Rating:
5.0

N/a

Willie B 
Rating:
5.0

Customer did not leave a comment.

Ronald M 
Rating:
4.0

We were driving from Bluffton & tried numerous times to speak with someone about our upcoming appointment. We were put on hold twice. We decided to make the trip & were very pleased with the service we received.

DAN A 
Rating:
5.0

Efficient check-in process. Helpful employees

Charles G 
Rating:
2.0

Truck was returned early no Ac

charlene G 
Rating:
5.0

Great timely service - finished quicker than promised and same price as quoted!

Robert M 
Rating:
4.0

I had to wait about 15 - 20 minutes to be seen ( I was there for a hitch install ) Once I was seen, everything from there was perfect. Nice staff and all.

William K 
Rating:
1.0

The location was awful and my experience was terrible. No one helped me outside so I went inside to get help. Told me I needed to move the trailer in order for them to take notes so I moved the trailer. A guy walked up and started writing stuff down while I was in my car about to pull away and never acknowledged me or told me he was there. After moving, he started yelling and screaming at me saying I almost hit him. When trying to apologize he threw his hand up in my face and told me to stop talking and to get out of here. I went inside to get a manager and no one would help. Went outside to walk to my car and apologize again and he had his fist balled up and started yelling again blaming me for the incident. This was completely humiliating as I was with my 4 year old daughter and embarrassed. You should be completely ashamed of the way you train personnel at this location and the way they are allowed to act. I will never be using this location in Savannah and will make sure that people I know do not use it either.

Ben R 
Rating:
5.0

Customer did not leave a comment.

Angel P 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

I was a little disappointed to hear that by returning a uhaul 5x8 trailer a day before it was supposed to be returned, that I would not be returned any type of money. Other than that, it was fine.

Andrew B 
Rating:
5.0

MY EXPERIENCE WAS SIMPLE AND EASY SO NO IMPROVEMENT FOR ME

MARILYN P 
Rating:
5.0

All of the office staff at this location were very helpful

Thomas H 
Rating:
5.0

Customer did not leave a comment.

catherine w  |  Overall Experience 
Rating:
4.0

The workers were great the trucks need some AC in them but overall it was great

keith h 
Rating:
4.0

Customer did not leave a comment.

GLORIA A 
Rating:
5.0

The customer service was exceptional. Everyone deserves a raise and a standing ovation. Thank you. Lavern Martin

Lavern M 
Rating:
5.0

My original pick up was for the Abercorn location I walked inside personally to make my reservation the day of my move in I go there and there saying they don't have my reservation That I make my reservation at the ogeechee location which is incorrect . It's on the others side of town and no where near the places I was going which is unfortunate for me because I have to pay extra mileage now . Come to find they switched my appointment the day before and send a email. Which makes no sense to me why would u send a email the day before to a family that's moving obviously we're getting thing together for an already stressful day who is checking there email ? I just feel lik I should have got a call or text message That my reservation switched not only a waste of time but a waste of gas . The ogeechee location was very helpful and understanding.

Sha H 
Rating:
2.0

When I walked in, I said I was here for a rental and a mattress bag. Amber misheard me, assumed I said "I'm here to rent a mattress bag" because she asked her coworker if they even rent mattress bags (not a thing, unsanitary, obviously not what I said but alright). So I repeated "I'm here for a rental and a mattress bag, I already paid", she rang me up for a mattress bag and when prompted to pay, I said that there should be a card on file/I already paid for it, clearly there's a misunderstanding. She said "there's no card on file" so I just bought it again but then I asked if/how I was going to be refunded for the mattress bag I had already prepaid for, she was so condescending and scolded me like a child that I was not understanding her (YOU didn't understand ME when I said I was here for my rental and a mattress bag and thought I said I'm here to rent a mattress bag which is not even a service that exists). Amber just wanted to argue instead of actually help me or get to the bottom of why I would think I had already bought a bag, ask to see my order info, etc. I said that her comments of how I'm not listening to her and I'm not understanding her were unnecessary. When I got my receipt for the mattress bag I just purchased a second time (I gave up on explaining anything and just figured I'd get a refund some other way for the prepaid bag), I asked about my rental of which I already said I was also there for. Amber huffed and puffed and grumbled that I "didn't say anything about a truck". Again, at that point, I knew had already said I was there for two things and had given my last name to look up so it should have been already looked up but she wanted to be more sure in her convictions that she was right and I was wrong. Obviously, she was already so uninterested in assisting me and just said they didn't have any trucks of the size I said I was here for and already reserved. I wish I got the name of the woman who finally came over and actually wanted to do her job and asked for my name to look up that there was indeed a reservation for a truck of that size like there had been the entire time. The beginning of my experience put such a bad taste in my mouth, that I didn't retain the most important info which was the name of the woman who actually helped me and should be recognized for the focus of this review. When I got my truck, the check engine light was on and the gas tank was empty/the refuel warning light was on, although the paperwork said it had 1/4 tank left. If I wasn't desperate for a certain time/date, I would have canceled my reservation.

CORRINNE C 
Rating:
5.0

Faith was extremely helpful to us and made sure our check in process went smoothly. We high recommend this facility!

Kristen D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phil L 
Rating:
5.0

Customer did not leave a comment.

BRADEN S 
Rating:
1.0

I payed for moving clothes and when I got to the Savannah GA location to pick up my rental an employee told me that they don't have any moving clothes. I ended paying for the clothes and never received them. The uhaul was a rough ride with over 100,000 miles on it. The gas showed a tad over a half tank but once I started ot and drove off it was barely a half tank of gas I was left with. Bad experience overall.

Brian K 
Rating:
5.0

Savannah and Ms. Hines are a great team. They made my experience with uhaul hassel free. They made sure our trailer was safe and functioning properly. If you ever vist the Ogeechee road location, be sure to ask for them. I am re you will receive exceptional service

keith M 
Rating:
4.0

Continue doing great work and I appreciated the great customer service that Amber had given to us.

Cherry B 
Rating:
5.0

All staff was amazing!

Angela M 
Rating:
4.0

Customer did not leave a comment.

Richard W 
Rating:
5.0

The team at the front desk was extremely helpful and professional. I always felt they were doing all they could to assist. When picking up my UBOXs, the crew was very helpful.

Ryan W 
Rating:
5.0

Customer did not leave a comment.

Torreall B 
Rating:
5.0

Staff was very nice and helpful.

nelson s 
Rating:
3.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

I was greeted quickly by staff and the work was sone quickly.

CHARLES T 
Rating:
5.0

Well handled. It took longer than I had hoped but it got done. Able to wait there and read, watched and walked around while the work was done. 2nd trailer hitch installed there and done well.

Dave K 
Rating:
5.0

Customer did not leave a comment.

Brooks H 
Rating:
5.0

Customer did not leave a comment.

Dillon L 
Rating:
5.0

Customer did not leave a comment.

Xerxes H 
Rating:
4.0

Ensure a clear path to drive through the parking lot. There were trailers blocking the way to the exit and it was very difficult to navigate the lot.

Laura M 
Rating:
4.0

Customer did not leave a comment.

Katherine M 
Rating:
4.0

Make sure management knows about military discount.

Perry H 
Rating:
4.0

Customer did not leave a comment.

GEORGE A 
Rating:
4.0

Customer did not leave a comment.

Lisa D  |  Overall Experience 
Rating:
4.0

Great customer service. Fast hitch assembly install today. Clean waiting area. I’ve been here a few times and always recommend them.

Della M 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

You're doing fine.

DANIEL r 
Rating:
4.0

Customer did not leave a comment.

Allison R 
Rating:
5.0

Real nice folks to work with!

Yves P 
Rating:
5.0

Customer did not leave a comment.

Anthony T 
Rating:
4.0

I went to the Shell Station to pick up a 26' truck that I reserved several days ago to be told they didn't have a truck. I called scheduling and they found a truck for me at another location about 12 miles away. Someone should have told me in advance that the truck I had scheduled was not available rather than me going to the location to find out there is no truck. What does the $50 guarantee mean if I go to the location and there is no truck? No one offered a discount on the truck rental after I drove all over Savannah to finally get a truck. Scheduling was very helpful.

William M 
Rating:
5.0

Customer did not leave a comment.

Charles W 
Rating:
5.0

Customer did not leave a comment.

MICHELE S  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Lionel H  |  First Impressions 
Rating:
5.0

Raven, Mya, and Andre are excellent. The app needs work. It ask you to adjust the miles to actual vehicle miles, then tells you it can’t be adjusted.

Curtis H 
Rating:
5.0

I had some minor issue reaching the return location, the staff was very courteous and helped resolve my problem. Please thank the Savannah Ogeechee Rd location on my behalf! Superb service.

Javier B 
Rating:
4.0

Customer did not leave a comment.

Deborah B 
Rating:
5.0

I Was 100% satisfied see soon for my next rental.

Gloria W 
Rating:
5.0

Provide free breakfast 🤗

John J 
Rating:
5.0

Customer did not leave a comment.

Gladys N  |  Overall Experience 
Rating:
5.0

Excellent service by Charles who put our hitch on in ample time….he did excellant job and i recommend him to all my friends and others.

CAROL N 
Rating:
5.0

Everyone we came in contact with was pleasant, helpful and kind.

MELODY P  |  Overall Experience 
Rating:
4.0

When I was given my 26' van...the vehicle was damaged. Then I was informed that the vehicle was low on gas and when I returned it I would be given a small credit towards it - the amount of money spent on gas was nowhere near close to the discount amount. I soon found that the vehicle did not have working AC, so I was forced to finish my move in the heat. I was not pleased

Gregory B 
Rating:
5.0

Customer did not leave a comment.

Morgan O 
Rating:
3.0

The customer service was not good at all. All of the customer service people were rude and arrogant. Very poor customer service

Stephanie S 
Rating:
5.0

The team there was excellent- very polite and focused on serving customers.

Laura F 
Rating:
5.0

Customer did not leave a comment.

Jay C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol b 
Rating:
1.0

I had a pickup scheduled for 8am. When I arrived, no one was there and the doors were locked. The employees who were working didn’t show up until 8:25am to open the store.

Kristen M 
Rating:
5.0

Faith went above and beyond for me she was great thanks for everything

MICHELLE M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deirdre J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

wanda s 
Rating:
5.0

Customer did not leave a comment.

SHAQUISE H 
Rating:
3.0

6-12' trailer seemed older. drifted to the right and seemed to buck just before stopping or brake-release-accelerate.

William W 
Rating:
5.0

Customer did not leave a comment.

rena w  |  First Impressions 
Rating:
2.0

Ordered a 15' several weeks in advance for a 1 way to NE South Carolina. Was confirmed and even called to verify it was avathe day before and was told yes. Arrived at opening to pick up and was told they don't have one for me, only a 28' avail for 1 way. Granted it was the same price as the 15' but extremely difficult to maneuver downtown Savannah for what I needed. Only used 1/4 of the truck space for a college move and still paid the addl fuel costs associated with for a larger truck over the much smaller unit I requested. If the exact truck you requested is not available it should be stated in advance to avoid issues like this. I Would not recommend this location, they were not much help in person locating what I was needing while onsite nor offer some fuel credit etc.

cesar l 
Rating:
4.0

Customer did not leave a comment.

Angela W 
Rating:
5.0

Everyone Staff at U Haul on Ogeechee Road is Awesome At My Struggle Brandon Promised Me He Could Help me That’s What was Done Manage Frank and Your Staff was Great Thanks I Will Do Bussiness Again in the Future Keep Doing a Great Service Williemae Nails Unit 0281

willie n  |  Overall Experience 
Rating:
5.0

Everything was awesome

Shameka B  |  Overall Experience 
Rating:
2.0

They had zero 1 way trucks despite a reservation several days ahead of time

Matthew R 
Rating:
5.0

Very quick turn-in of the trailer. Helpful staff.

Jeffrey K 
Rating:
4.0

I had reserved moving blankets but there were none available when I got there. Had to come back the next day to revise the contract and they only had half of the moving blankets I originally reserved. A bit of a hassle.

William S 
Rating:
5.0

Been coming here for 14 years, Always A Good Experience

Melvin H 
Rating:
3.0

The van box had a green sticky slime solution on the floor and was hard to load my furniture. I had to put cardboard on the floor so I could accomplish my mission. Also I kept getting a reading on the dash about the right rear tire being low, so I pulled into a gas station and filled the tire, but the next day the dash light went on again. Maybe its a bad sensor. Lastly the starter drags when I went to start it.

manuel H 
Rating:
3.0

Customer did not leave a comment.

Terry L 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Eboni was so helpful! We wanted a cargo van but they did not have one. She suggested the 10' truck and all worked out.

Candice S 
Rating:
4.0

Customer did not leave a comment.

William H 
Rating:
5.0

Very friendly staff. Andre is the man!! I had a problem with my online reservation, he called Uhaul and had them transfer reservation directly to his store and took care of it all in less than 5 mins. Would definitely recommend this location.

Charles N 
Rating:
5.0

the customee service at this location was exceptional!!!! Very friendly staff and bery welcoming. We live pretty far from this location but used this one after our awful customer service experience with the one close to us on Abercorn street. Give these employees a raise!!!!!

Lavern T 
Rating:
1.0

Customer did not leave a comment.

Tyshawn M 
Rating:
5.0

Man working in the lot I think it was Jamahl was excellent! Really went above and beyond. He even came inside and checked me in. Fixed the tow dolly and really was great!

Chris Z 
Rating:
5.0

Reserving and picking up the U-Haul was easy. Being able to check in online before picking up the vehicle made everything smoot. I’d recommend and use this location again.

Mercede B 
Rating:
4.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

Sheri S 
Rating:
5.0

Good service

DERRICK R 
Rating:
5.0

Great service

Warren M 
Rating:
5.0

Customer did not leave a comment.

VALERIE L 
Rating:
4.0

I went to this location because the truck that I got wasn’t available because the previous customer didn’t return it.

RODOLFO M 
Rating:
4.0

Customer did not leave a comment.

Ross C 
Rating:
5.0

Customer did not leave a comment.

raymond j 
Rating:
3.0

Customer did not leave a comment.

david p  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tim M 
Rating:
5.0

Customer did not leave a comment.

Gerald A 
Rating:
5.0

Nothing at this time. Alexis was extremely courteous and went out of her way to assist me in locating a UHAUL Vehicle after I came in at the spirit of the moment due to a prior cancellation. Alexis is an Awesome employee, and your company is fortunate to have her working at your Abercorn facility in Savannah, GA. May I say that all of the employees are nice. However, it’s my belief that Alexis is management material. Please consider her for management in the very near future. Thanks again for a wonderful experience! Blessings of Peace through the remainder of this year.

Mary E 
Rating:
2.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Diana M 
Rating:
5.0

Customer did not leave a comment.

Mitchell M 
Rating:
5.0

Customer did not leave a comment.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

Jeffery B 
Rating:
5.0

Everyone was very friendly and helpful!

ANDRIA D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

aeron l  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dylan D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaquita J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARY G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAMIAN E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana V  |  Overall Experience 
Rating:
5.0

Good location

Michael M  |  Overall Experience 
Rating:
5.0

Na

JUSTIN D  |  First Impressions 
Rating:
3.0

There are two entrances. The lights should automatically come on regardless of which entrance you use. It only works on one end. Wandering up the corridor in darkness to get the lights to work is not acceptable. One entrance had trash people had left piled high. Explains why there are so many rat boxes around. Needs to be much cleaner and well kept for the price.

ROBERT C  |  Overall Experience 
Rating:
3.0

Very friendly workers, but the location is very run down and needs updating/cleaning

DOMINIC M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

william c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe d  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

LINDSAY K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malcolm T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malcolm T  |  Overall Experience 
Rating:
4.0

I wasn’t able to completely register online!

Marco G  |  First Impressions 
Rating:
5.0

Awesome Outstanding Performance speak very Clearly

willie n  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARIEL F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rena w  |  First Impressions 
Rating:
5.0

Friendly helpful staff!

MATTHEW G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Katherine R  |  Online Move In 
Rating:
1.0

Savannah the customer service rep was rude and unprofessional. Had me waiting for over 30 mins intentionally, acting as if she was waiting on a truck to become available only to assign me a truck that had been sitting in the parking lot already . When I came back to store my items . Gave me an inside storage that was already rented with other people belongings in it , didn’t activate the key card which prolonged the process , didn’t give instructions on how to operate the storage card and system etc. The store manager was nice and intervened after I came back in the store for the 4th time .

Terri C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN W  |  Overall Experience 
Rating:
4.0

I would’ve preferred a ground level unit but I didn’t need a large one and it’s only large units on the first floor. But the stuff was able to locate me a unit on the second floor closer to the door so that worked out well.

Demetrius S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Larry W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pennica m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ASHLEY D  |  Overall Experience 
Rating:
5.0

Tell ol girl to slide in my DM’s @Cino_s13

JOSEPH M  |  First Impressions 
Rating:
5.0

I love. The employees

Patricia D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRIEN A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

SIMONA B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

william c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald P  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Guadalupe N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONICA B  |  Overall Experience 
Rating:
5.0

Thank you so much manages

CYNTHIA W  |  First Impressions 
Rating:
5.0

Thank you guys for all of your help !!! I definitely appreciate it all . MS. Roneishia was soon helpful and Mr. Franklin !

ARIEL F  |  First Impressions 
Rating:
3.0

Please contact me for other information

BRENDA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

glenna b  |  First Impressions 
Rating:
2.0

There are too many U-Haul trucks and trailers everywhere. Not easily accessible to get your items in or out. At times there were not any carts too use. Not a good location for a U-Haul storage

Jameela H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUANITA D  |  First Impressions 
Rating:
2.0

Keeping an RV in this facility has been a chore. The constant addition of a stone surface made driving on it rather than a smooth surface awful. The neighbors constantly left there stuff on my space and when management was told nothing was done. The rearranging of the entrance was also Spain. The only communication was for the monthly fee. Lastly, I never received a new gate opener. Had to get in and out of my vehicle to enter a code.

Lawrence L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHELLE M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARK H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pete A  |  Overall Experience 
Rating:
5.0

Everyone has been nothing but great help… Thanks for your services

STEPHANIE Y  |  First Impressions 
Rating:
5.0

Always had a great experience when I visited this facility.

JASMYNE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mccarthy g  |  Overall Experience 
Rating:
2.0

I never got my receipt at the end. Never returned any money back to my card like they said. I never got a receipt I never knew what all was charged. I've checked my email and nothing. That's how y'all getting rich?

Chakiah M  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

PEARLINE S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES W  |  First Impressions 
Rating:
2.0

My email stated since I got a truck my storage is free for one month they say NO

Karen G  |  First Impressions 
Rating:
3.0

Trainee needs to have a trainer in close proximity in order to reduce time. It seemed like quite a few folks waited too long at check out counter. Shift change and over lapping impacted the efficiency. Friendly staff !

Jerold S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONICA B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIS B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jamaan B  |  First Impressions 
Rating:
3.0

During the time we rented space at this facility, there were times when the lighting was not working. Sometimes the storage area was picked up and free of debris and other times it was not. Some folks made their own parking spaces as well. Additionally, trucks, trailers, and trash were positioned so as to make it impassable with my truck and rv.

Diane B  |  Overall Experience 
Rating:
5.0

Was closing on a home. It was an estate sale witch end up going to court over the property I was buying. The usual employee were very helpful walking through the wat was available and touck care of everything for us .. Very happy with the employee whom I worked with. Thanks Mark

Mark H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamaya H  |  Overall Experience 
Rating:
5.0

Great customer service and support your needs in every aspect thanks

Darold F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edwin M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TANISHA C  |  First Impressions 
Rating:
5.0

frank was very much on top of everything

Jeffrey D  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ashley b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDNESHA T  |  First Impressions 
Rating:
1.0

Lot of standing around by staff. first day I was there they had at least 6 people working. but only one person helping customers. The unit we had had NO working lights and our unit we in the middle. So i needed to where a head light just so i could use the unit. We i inquired about the NO lights they told me they already know about it. 3 week later still no light, So I asked again when will it be fixed. The response "Whenever we get to it" So again in the dark I moved out. This is unacceptable service. There seems to be no urgency among the crew at this location. The location does well in spite of the current staff.

Anthony L  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

gail r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel M  |  Overall Experience 
Rating:
3.0

The floor was dirty and some of the workers didn’t know the policies making it difficult for me to understand what to do.

Mia N  |  First Impressions 
Rating:
1.0

Storage rates were too high. Late charges double.

Daryl B  |  Overall Experience 
Rating:
3.0

Staff was friendly but not helpful I ordered a 70’ tv box and when I got there to pick it up they told me they didn’t have it and then I asked for a refund and they said they couldn’t give it to me I had to reach out to customer service support it was horrible I just want my money back

Christina S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronda B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angelic I  |  Overall Experience 
Rating:
4.0

Honestly it’s a pretty good storage place and prices aren’t bad

joseph s  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Beaux C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUEEN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REKEETA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mercedez B  |  First Impressions 
Rating:
5.0

Manager and staff very pleasant.

DEANNI G  |  Overall Experience 
Rating:
1.0

My experience was poor. I completely moved out of the unit after struggling to get one. I submitted all the necessary photos and information the day before my unit renewed and then was billed twice after for the unit. And, after the first bill, I called and asked that the issue be fixed because I fulfilled all my requirements. To be billed again after that is ridiculous. Then, I had to be redirected multiple times on a 10 minute phone call trying to confirm my unit was closed, which it should have been weeks ago. Disappointed and will not return

shia s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Don J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeremy L  |  First Impressions 
Rating:
1.0

Had tons of problems with unit, first off someone had the time to lock pick my car and steal my tools out of it and nobday got caught on camera, second one was people next to me where over the line and into my side of the side of the storage and never got a call on that, 3rd and most importantly was not called or notified of price change that happened and was getting over charged

Franklin G  |  Overall Experience 
Rating:
5.0

Excellent staff

Michael M  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

angela w  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Heide H  |  First Impressions 
Rating: