Customer Reviews for U-Haul Moving & Storage of Riverdale

9,483 comentarios

230 W 230th St   Bronx, NY 10463
(@ Riverdale)

(718) 562-7418

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(718) 562-7418

230 W 230th St
Bronx, NY 10463
(@ Riverdale)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 7 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

All of the staff from the register, cleaning crew, the people that show you the storage rooms, the area where you return the trucks & the people answering the phone were pleasant, extremely helpful & very professional. They had alot of patience answering my questions & those of other people on line. I have been there several times over the last 2 months & always had a good experience. Please tell your staff often that you appreciate their hard work & dedication. They are a true asset to your company. I live far away from your storage & truck rental, but I keep going back there because of the excellent service. Also, the manager William was always available, no matter how busy he was. He talks to his staff in a professional manner & is supportive to them. You don't see that too often anymore. Thank you for your excellent service. Have a great day!

EILEEN O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelvin T. 
Clasificación:
2.0

DIsorganized!!! Needs a better workflow for communication on how to return the vehicle and close out. We returned our vehicle in the bottom of the lot behind the store/pick. After went to the desk to ask if all was closed out and ok. The woman appeared confused and told me we had to return in the bottom. We explained we did that and she said everything is ok. 5 hours later i get a call saying i have to return the vehicle and I said that we returned it at 1pm. They then called someone - said oh i see it there and ok will close you out now. Charging me extra, when i returned the vehicle with gas tank full more than 1 hour earlier than paid for. Not such a great experience.. Would not recommend.

Oscar R. 
Clasificación:
5.0

Great service Nice people

Noel S. 
Clasificación:
4.0

Took 30 mins to find the key for the truck i rent.

Edgar F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristian F. 
Clasificación:
5.0

Absolutely nothing you guys are the best

Jorge R. 
Clasificación:
5.0

This location is great. Staff are courteous and very helpful. I have rented vehicles numerous times from this fine establishment, and will continue!!

Michelle S. 
Clasificación:
5.0

Excellent experience

MARK H. 
Clasificación:
5.0

Excellent staff. Courteous, knowledgeable, and friendly. Highly recommend this location.

Bennett K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon B. 
Clasificación:
5.0

I forgot my ezpass in the truck please call me at +19178919236

ANGELO MANUEL M. 
Clasificación:
5.0

The truck I picked up in the bronx needed a alignment the steering wheel was shaking past 70mph. That needs to be addressed & corrected for the next renter can have a safe experience

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan V. 
Clasificación:
5.0

Gracias leti por tu ayuda y por tu profesionalismo definitivamente será mi locación favorita para mi próxima renta

Yefry M. 
Clasificación:
3.0

The van that we rented was not well maintained at all. As soon as we got in the expressway, it made loud banging sounds that didn't stop. We called this in to the facility, which forwarded our call to someone else, but no one advised on what to do. It was very uncomfortable driving the van, and we are not happy with the experience.

Steven M. 
Clasificación:
5.0

All good

KENIA V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Fernando G. 
Clasificación:
4.0

Need to have more push carts.

Marcos C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon G. 
Clasificación:
5.0

Thanks for a very convenient storage facility.

STEPHEN L.  |  First Impressions 
Clasificación:
5.0

Customer service was wonderful

Jose V. 
Clasificación:
4.0

The online move in was difficult because I don't have great internet access at my office in midtown and I could not upload my drivers license front/back photos. I needed to rent a second unit unexpectedly and my friend was supervising my move because I had a sudden death in the family. Thankfully the people at the facility were very helpful and circumvented the online process and just executed the task at the office. Thank heavens

Catherine S.  |  Online Move In 
Clasificación:
5.0

Great costumer service!!!!

Nuris g.  |  First Impressions 
Clasificación:
5.0

Solo informar en spanich dónde entregar la llave está algo cofuzo

Aurelio L. 
Clasificación:
4.0

I had a very hard time with your return process.. I tried to use the website to return the truck and nothing worked .. then it closed me out and I couldnt complete the process.. highly disappointed in this . I also witnessed multiple customers having the same problems trying to return their vehicles … this process should be more simplified..

Louis T. 
Clasificación:
1.0

When I picked up the truck the fuel tank was half a tank, and when the truck was returned it had a have of tank and I drill was charged for a full tank, the problem was resolved but it took 4 hours of my time.

William V. 
Clasificación:
5.0

Continue the good work and fast service.

Amir C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUE W. 
Clasificación:
4.0

Gracias

Angela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine C. 
Clasificación:
3.0

The app was glitching and when I arrived it took me 30 minutes to gain access my account, although I had already made sure I was able to access it prior to leaving my house. Then the app glitched even more, skipping past the prompts for me to check fuel level and report the existing condition of the vehicle. This was a very stressful beginning. Then within 2 miles of my trip the light came on indicating low fuel level. When I returned the vehicle, I added $50 of gas for having only gone 35 miles and I was unaware that if I had added just a touch more gas, I would have received a $30 refund for the refueling that I paid so much for. This is extremely unfair, because the previous user had clearly not added enough gas, since it had made the fuel gauge turn the light on within 2 miles of my driving it. When I spoke to someone about this issue, I was told nothing could be done. If the app had not been glitching, I would have been able to know what the expectation from me was, but the app had skipped past the prompts that would have informed me about how the process works. Another VERY STRESSFUL part of the experience was that neither of the 12V outlets were working. My cell battery was getting low quickly, and I had brought my charger but I was relying on those 12V outlets. I went to great extents to ensure my phone would have enough battery to return the vehicle, and luckily I made it work out, but whoah was it an adventurous night for me!!!

Olivia J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anwarulhaq K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

Bueno

MARIOE C. 
Clasificación:
3.0

It would've been good to know that my 4'x8' room had a column taking up some of the space that I thought I paid for. I made my belongings fit in spite of the column. You need to be more transparent.

Mario R.  |  Online Move In 
Clasificación:
5.0

Angel was very professional

NAVEED N. 
Clasificación:
1.0

I rented a car to move a piano. I reserved Dollies. I was very surprised when I pick up the truck equipment that was not there. Despite reservations no one check. Very disappointed.

Aneta W. 
Clasificación:
5.0

This is the best Uhaul location, everything is so seamless when picking up via 24/7 and drop off 24/7

EMILYM P. 
Clasificación:
5.0

FAST SERVICE NICE PEOPLE

ROBERT L. 
Clasificación:
4.0

Please have additional wire hookup equipment available. Agent wanted to charge us 5.00 dollar more for equipment use.

Rene A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kat R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Li Y. 
Clasificación:
1.0

What is the point of doing mobile pick up if I still have to go inside to get equipment? The line was extremely long and the staff was less than helpful. They seemed annoyed by every question and they did not provide clear instructions.

Johanna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bienvenido S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Saul P.  |  Overall Experience 
Clasificación:
4.0

Happy with my unit and the maintenance and security of the facility.

David K.  |  Online Move In 
Clasificación:
3.0

The wait time on the weekends are too long, and Customer Service attitude stinks. You need to invest in Customer Service Training I guarantee you business would improve and customers would be happy to recommend this location.

Nilas T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfredo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEINOL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yelina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rigoberto M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolando S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROsa C. L.  |  First Impressions 
Clasificación:
5.0

Excellent service and the staff so kind

Alfaro D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin Paulino J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Y G. 
Clasificación:
4.0

No fue tan excelente pues me tocó regresar al mismo lugar el pick up. En otros huaul. Si se puede entregar donde uno pueda dejarlos. Igualmente gracias por sus servicios.

Diego F. 
Clasificación:
5.0

The workers make everything fast easy and simple love it

Minachi V. 
Clasificación:
1.0

i was over charged on gas that i returned on the same level i received the car . Your app is buggy wasn't working and i requested the insurance charge be removed before I took the vehicle and the employee was so lazy they didn't do it. i had to come in person and drive there becouse of the bad customer service. I hate this place and the way they do business. I will not recommend to a friend.

Vladimir V. 
Clasificación:
4.0

Unrelated to the location; There was inconsistency with what you would see on the website and what actually available. At times it would be hard to know what to do next in the website, especially if a first time user

ATHANASIOS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pasquale M. 
Clasificación:
5.0

More people to speak Spanish 🤭❤️🥰

TomasA H. 
Clasificación:
5.0

The team at location made renting so east Young woman behind counter is really a great asset for uhaul she made experience very enjoyable.

thomas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDI S. 
Clasificación:
3.0

El cliente no dejó un comentario.

jaime O. 
Clasificación:
5.0

Free Coffee

JOSEA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RADHANNYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betzaida L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elia L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

Professional and courteous service was displayed, thank you.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  Overall Experience 
Clasificación:
4.0

Excelent customer service.

GERARDO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleka S. 
Clasificación:
5.0

Bueno

Juan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M.  |  Overall Experience 
Clasificación:
5.0

Continue with current procedures. Thank you

Heriberto S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
4.0

As a single woman, I was concerned about individuals hanging out on the drive in lot. Noticed he was questioning my items. Since, I didn't answer, he went on to another car.

Ana A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Gracias 

Mara Eugenia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanay T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
1.0

Absolutely horrible experience this morning. We arrived at 9 am for our 9 am reservation of a 9 foot cargo van, one way to the Bronx. I completed self check in, was charged on my credit card, and then the representative said that they actually had no vehicles - the van I reserved was apparently never returned, and the only vans they had were for local use. Taysha Blackstone made little effort to help us, instead taking other customers in the long line while we called Uhaul's main number for someone to help us. I eventually paid for a second vehicle after two hours without help from Taysha and on the phone with multiple U-Haul representatives. The point of a reservation is to reserve a vehicle. Customers should not be charged for vehicles that are not there.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

olivero D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Towana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

rafael C. 
Clasificación:
5.0

The location should have bigger signs to indicate where to drop off keys.

joshua C. 
Clasificación:
5.0

Great service overall!

Fernando R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

I'm a regular customer. Stop changing me for 2 days of rental & insurance. Thanks . Ram .

ramesse V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA K. 
Clasificación:
3.0

When picking up the vehicle despite using the app I had to see an employee for assistance. I was given keys to a vehicle that wasn't there. I had to see the employee for assistance twice. It took approximately one hour to pick up the vehicle

Angel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry R. 
Clasificación:
5.0

Muy buen servicio y amabilidad

MARIELA C.  |  First Impressions 
Clasificación:
5.0

The staff was great! I love U-Haul!

Deena D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Alberto V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHANNAR A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia v.  |  Overall Experience 
Clasificación:
5.0

The staff member, who showed me my storage room was very friendly. As well as the staff that signs you up , and takes your information.

Gregory G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBROAH C.  |  Overall Experience 
Clasificación:
5.0

The facility was well beyond expectation. I would recommend it without reservation.

Sara B.  |  Overall Experience 
Clasificación:
3.0

Uhaul penalized me, for paying late, at an extremely painful time in my life. The compassion, extended to me, at the time, was negligible!!

Angela k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SEMERAMIS R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELETTE V K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER HAYDEN D.  |  First Impressions 
Clasificación:
3.0

I would have liked to continue using the U-Haul service but I was mistreated as a customer and saw that this company no longer deserved my money. The manager was rude and had an attitude when I was sent to talk to her, she was very unhelpful. In the future, I recommend you give this position to someone who actually knows how to treat customers with respect.

JUDIT B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Feliciano J.  |  First Impressions 
Clasificación:
4.0

Very Helpful with my move out!

darin h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola F.  |  First Impressions 
Clasificación:
5.0

Staff was so helpful and friendly and very professional

Blanche B. R.  |  First Impressions 
Clasificación:
5.0

Yo fui 01 de marzo.... el trato fue excelente. Un joven me mostró los storage muy amable... y la srta que me ayudó con el contrato, súper atenta. Muy buen trabajo..RECOMENDADO 100%..

WILLIAM R P.  |  First Impressions 
Clasificación:
5.0

Thank you for your professional Uhaul storage service.

Dianah C.  |  Overall Experience 
Clasificación:
4.0

The unit that I had and those I've seen could probably use a bit more light. Other than that I was satisfied

francoise j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LOUIS B.  |  Overall Experience 
Clasificación:
4.0

In the beginning I asked for a climate controlled unit, was told the unit I wanted was unavailable & changed to another unit on non climate controlled floor but didn’t know it wasn’t climate controlled until it was too late, already had moved my stuff in. I was not happy about that.

Ellen L.  |  Overall Experience 
Clasificación:
5.0

It was just as expected, very convenient and very accommodating.

George L.  |  Online Move In 
Clasificación:
5.0

Antonio was awesome! Promote him

RAUL G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALDINE M.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and kind. I am definitely happy with my choice to store my precious items there

Bianca A. T.  |  First Impressions 
Clasificación:
5.0

The facility was well lit and clean.

Pamela D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Arcenio V.  |  First Impressions 
Clasificación:
5.0

Great Staff, Thank you Jerry.

CARLOSE R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Margo P.  |  First Impressions 
Clasificación:
4.0

Good place. Great staff.

Declan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred H.  |  First Impressions 
Clasificación:
5.0

Todo bien, solo un poco de inconveniente con el elevador. Gracias!!

Alexandra P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIP B.  |  Overall Experience 
Clasificación:
5.0

Still a customer of this professionally-run location.

James D.  |  Overall Experience 
Clasificación:
4.0

Thanks for running a good facility.

Vivodh A.  |  Overall Experience 
Clasificación:
3.0

Es un buen lugar para guardar cosas , un servicio aceptable ..

RAMON M.  |  Overall Experience 
Clasificación:
5.0

When I got to the facility I had trouble finding my unit. I went in to the office and a young man behind the counter not only showed me on the map but personally escorted me to my unit. I believe his name was Amil but I'm sorry to say I forgot. I should have written it down because he was wonderful.

Roben D.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAZZMEIA JANEA H.  |  First Impressions 
Clasificación:
5.0

Muy limpio y seguro. Todo el personal, incluyendo el equipo de aseo muy atentos y cordiales con nosotros. Esa fue nuestra experiencia. Gracias por los 16 años y más de servicio que nos prestaron.

RUTH M.  |  Overall Experience 
Clasificación:
5.0

Very good

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCHANA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mara Eugenia P.  |  First Impressions 
Clasificación:
5.0

The staff are exceptionally kind and professional. I moved out after a move only to find one piece was too large to go up the stairs, requiring me to re-rent a smaller storage facility during the move. They quickly arranged this in less than 30 minutes and I am grateful during such a stressful day and with multiple staff out due to COViD and injuries due to ice and snow the previous day.

Kevin S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

Great experience they treated me like family

Henry F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOSE R.  |  First Impressions 
Clasificación:
5.0

My experience was good. The storage is excellent, clean, secure and the staff amazing..

Beatrice Omo O.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ana S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick D.  |  Overall Experience 
Clasificación:
5.0

I really appreciate the staff and service

HAGIEE T.  |  First Impressions 
Clasificación:
5.0

Excellent location and professionalism

CHARLTONJOSEPH T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley H.  |  First Impressions 
Clasificación:
5.0

Employees are ALWAYS pleasant and helpful.

Annemarie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Khari R.  |  Overall Experience 
Clasificación:
5.0

Secure facility you can trust.Thank You

WIDERTE R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS ALBERTO P.  |  Overall Experience 
Clasificación:
4.0

Convenient location.

Betty S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam K.  |  Overall Experience 
Clasificación:
5.0

Very professional and attentive

CHARLTONJOSEPH T.  |  First Impressions 
Clasificación:
5.0

she was helpful and pleasant.

ANNALYN C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Corynne S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arleth B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIOL II B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMILLEALANA S.  |  First Impressions 
Clasificación:
3.0

So, I moved in on the first of this month. I made it clear (so I thought) to the staff member my concerns, my desires as this is my first time ever with a storage facility. Long story short, upon receiving my contract, the insurance I requested was not incorporated into my contract, although I did mention as well as fill out the form, that I desired insurance coverage. I also requested to not have a climate controlled unit and I was assigned one and then told I could not transfer until after I made the first payment. I had to go back, another time and have another staff member add my insurance coverage. Based off of that initial experience, I wouldn't have recommended this place to anyone. However, I've been a few times since that initial experience. I will say based off of the service I received on this date 11/12, I would definitely recommend this place to anyone. The late afternoon, evening staff seem to be much more attentive, and pleasant.

LATRICE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISEL G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A. G.  |  First Impressions 
Clasificación:
4.0

My experience storing with Uhaul was overall good with the one exception of when I was checking out of my storage unit. I was charged a month's rent because I moved out of my storage unit on the day rent was due. I thought it was excessive considering that I no longer was using the storage unit. The manager reduced the fee in half. I still think that's excessive considering that the storage unit was no longer being used.

Vincent M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxwell G.  |  Overall Experience 
Clasificación:
5.0

This was utterly seamless. I wish the UN, where I work, was this easy.

Kevin S.  |  Online Move In 
Clasificación:
5.0

I would like to thank the Manager for all the help and customer care she provided. You are the perfect picture of customer care. As I waited on my service I see that you are constant with the way you treat all your customers. You deserve a promotion. Thank you from the bottom of my heart Patricia Jones

Patricia J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN D.  |  Overall Experience 
Clasificación:
3.0

I didn't like how I wasn't told about the one month free storage when I had ordered a truck rental by the time I found out about it online I had already paid two months for my unit . It also concerned me when I saw mice . I know people can be dirty but I was shocked like damm they at a storage place too . Other then that I also didn't like how every week I was late on the payment it was a 30$ charge for the each week that went by . As if the storage unit wasn't enough .

Shantell J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

awilda r.  |  Overall Experience 
Clasificación:
5.0

Great experience wit uhaul Riverdale. 10/10

Brandon R.  |  First Impressions 
Clasificación:
3.0

I rented a 4x4 storage on 10/19/21 and was charged a full months October rent. I feel strongly my November's rent should be prorated.

Lewis C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William F.  |  Overall Experience 
Clasificación:
5.0

Everything was as expected, organize, clean, very friendly people all around

Pedro L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO J.  |  Overall Experience 
Clasificación:
5.0

Entender un poco el horarios de la oficina. En un futuro ok

YAJAIRA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick D.  |  Overall Experience 
Clasificación:
5.0

Just I have to say that I feel good to be there. For me everything was Excellent .

RAMON P.  |  Overall Experience 
Clasificación:
5.0

We love this location! Everyone is sweet and helpful. The staff is knowledgeable and efficient!

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

Mr butler is great

Solomon T.  |  Overall Experience 
Clasificación:
5.0

Wonderful experiences

LUIS C.  |  Overall Experience 
Clasificación:
5.0

Thank you for your many years of service. The location at 230 West 230rd Street in the Bronx, New York was a convenient and well managed facility for the storage of my professional materials. Unfortunately, the location was not able to provide a large enough room to store my needs at this time. I presently had the largest rooms available. Thank you for your service.

LYDIA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNADETTE S.  |  Overall Experience 
Clasificación:
5.0

The staff and facility were both helpful and clean I was surprised that when we moved our furniture there was hardly to no dust at all on the furniture that was a big help in the move not that much cleaning had to be done and I definitely would recommend this facility to my friends thank you for being there

John R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daisy p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO L.  |  Overall Experience 
Clasificación:
5.0

GREAT VALUE AND CUSTOMER SERVICE

Pedro Augusto M.  |  First Impressions 
Clasificación:
2.0

My credit card information was charged for someone else's storage unit. They never explained what happened to me and didn't follow-up about how my card was used despite multiple calls.

Olivia A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YANIEL M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Darnell T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LETISHA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS H.  |  Overall Experience 
Clasificación: