Comentarios de los clientes para U-Haul Moving & Storage of Red Bluff

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Red Bluff

Clasificación general:

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Karl T.
Clasificación:

When I arrived the entrance was not marked and did not have lights, once i was in the building it took me an hour to get the truck at which time I was told to go get my truck and that it was around back. I walked around back where I had to pull out my phone because there were no lights. I was not shown my truck by any employees and had to inspect it by phone light. The next day I received numerous calls from the uhaul location because they did not properly setup my rental contract. whenever I called back I was routed to customer service and not the actual store location, and whenever I asked I was tld I could not be transferred to the branch. customer service said that my contract was not opened up. I called into customer service numerous times, each time having to wait 20+ minutes to speak with a representative. When I dropped off my truck the contract was still not opened, but the next day I saw I was charged on the card I provided to the branch location, and to the card I used to make the reservation. when I called about the double charge I was told i was not charged. I just received another email showing that I was charged an additional $95 dollars without explanation

Doug M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Heather C.
Clasificación:

El cliente no dejó un comentario.

Patricia N.
Clasificación:

Awesome. Great service.

Celina W. | First Impressions |
Clasificación:

Very friendly

Lloyd W.
Clasificación:

El cliente no dejó un comentario.

Dorothy C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

vince P.
Clasificación:

you mean it can get better than this? Super excellent customer service. Very Very pleased. Hats off to guys.

Serhii K.
Clasificación:

El cliente no dejó un comentario.

CHARLES P.
Clasificación:

Please charge & bill only for the time from pickup to return. I had to challenge the bill before u haul employee would correct bill to reflect actual time I had possession of your property.

Mark W.
Clasificación:

I've never had an experience like what we experienced. The vehicle soon after we picked it up put on the tire indicator light saying low tire. So we pulled over saw it was low filled it up and tried to make it home. A three hour tour turned into an 8 hour tour because you're insurance that we paid for gave us a window of an hour and a half for the roadside service to come and help us didn't bring a tire with a rim because he found out that the stem on the tire was messed up. So no we are not happy thank you

Edward D.
Clasificación:

Easy to reserve on line. Pick was fast and easy

susan T.
Clasificación:

El cliente no dejó un comentario.

Timothy A.
Clasificación:

was a little busy .. had to wait a little bit to turn in ..

Alex M.
Clasificación:

Great customer service, techs are courteous and helpful.

Rishaye B.
Clasificación:

The customer service needs improvement. I was not charged properly the first time and had to complete two transactions. We were shown to the tow dolly, but then left standing in the parking lot while the employee walked away. I had to ask where I was to get my rental truck. He pointed to a row of trucks and indicated mine was on the left and turned around and walked away.

Rodger C.
Clasificación:

El cliente no dejó un comentario.

Julio M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

LAUNA O.
Clasificación:

El cliente no dejó un comentario.

Amy C.
Clasificación:

The cab of the truck reeked of marijuana and in the box bed of the truck I found dirt and leaf remnants of marijuana. Also, the manager of the location allotted me 60 extra miles on my contract that was not applied to my final bill and the charge for the little tiny hand truck should have been $10.00 not $21.00!

Melissa L.
Clasificación:

I just want to say in a trying and stressful time that the staff at this location have been more than kind and accommodating to my situation. They made and extreme stressful few weeks a little easier by not only their kindness but their help as well. I want to give special comment on Darren who helped me from Truck rental, to storage rental, to transferring storage units a smooth transition all the way. I also want to give special comment about Eric who helped me as well a few weeks ago.. again he made a difficult situation better. I can't speak highly enough about the friendliness of all the staff I encountered in my comings and goings. Thank you.

Lucinda B.
Clasificación:

Windshield was not cleaned and truck reeked of marijuana. I called and complained. I was told they would swap trucks but mine was already loaded with furniture. When i returned it two days later still smelling the person at uhaul said, "it's that time of year." That's unacceptable. The truck should have been cleaned better or put out of commission untill it didn't reek. Also there was no one in main office when i picked up truck and it took forever for someone to come in to help us. They are friendly there but not too professional.

Donald B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David V.
Clasificación:

El cliente no dejó un comentario.

Tahnee R. | Overall Experience |
Clasificación:

I never used the unit

Theodore S.
Clasificación:

El cliente no dejó un comentario.

Paul H.
Clasificación:

Rental and return went smooth and quickly

Marvin F.
Clasificación:

El cliente no dejó un comentario.

Julia L.
Clasificación:

El cliente no dejó un comentario.

Samuel D.
Clasificación:

The staff was rude and we were an hour late dropping off the equipment and they charged me for an entire extra day. I've used U-Haul many times and have never met such un-accommodation. Will be avoiding U-Haul in Lithuania if this is the policy.

Ronald E.
Clasificación:

I wish I could have contacted location directly.

Charity K.
Clasificación:

El cliente no dejó un comentario.

Jason A.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

El cliente no dejó un comentario.

Casey P.
Clasificación:

I have rented so many vehicles over the past 4 months. The team at this location is phenomenal? They the manager needs to know about that! So does every member of their team. Casey Pearce.

Lisa L. | First Impressions |
Clasificación:

I had moved with u-haul last year. It was awesome that you offered a month's free rent with the storage.

Marie P.
Clasificación:

El cliente no dejó un comentario.

Charles W.
Clasificación:

El cliente no dejó un comentario.

Randall H.
Clasificación:

El cliente no dejó un comentario.

LAMAE P.
Clasificación:

El cliente no dejó un comentario.

cathy h. | Overall Experience |
Clasificación:

This staff at this facility is pleasant and courteous. However, when I was told “You’re good to go” after they hooked up the U-Haul trailer to my tow vehicle, I was wrong to assume the lights were connected as well!

Janet S.
Clasificación:

Nothing:)

Jane B.
Clasificación:

i was in and out and thay had every thing ready for me

Travis K.
Clasificación:

There was a very big mixup and confusion with the reservation that was made for myself in moving my girlfriend from Chicago to Rocklin. I was supposed to have a much larger truck that would allow me to take only one trip from Chico to Rocklin and instead when I arrived after driving 3 1/2 hours to red Bluff from Rocklin to pick up the rental that I was supposed to have and then found out it was not available granted the location did call and leave me a message however we were on back roads were service was spotty and I did not receive that so once we did finally arrive we were notified that my truck was not there and they couldn't guarantee how long it would take for it to be there due to the additional time constraints we had for our other events I had to except a much smaller truck and now I am having to take multiple loads instead of one load only. There was a small compensation that was offered and applied to our account but it was an additional waste of 2 1/2 hours that I would not of had to waste because the locations in Chico had the smaller truck had I been given this information More than an hour or two prior to needing to pick up my truck. I just view it as a poor management of time and organization to offer some thing with no guarantee was very upsetting.

Christopher A.
Clasificación:

Give Eric B. and the Manager a raise. They had to deal with the mess that their fellow Uhaul employees caused. On top of the mess, they did a good job with their customer service. Class act by the both of them. Given Uhaul royally messed up my order, I am not recommending Uhaul to anyone, and I will never use it myself again. But this location knows how to please cusomers.

Ivan C.
Clasificación:

I did not receive a phone call to confirm pick up location and time. I was given short notice of the change of location and equipment. BUT the employee was very kind and informative.

Ulanda H.
Clasificación:

El cliente no dejó un comentario.

Trang N.
Clasificación:

El cliente no dejó un comentario.

bruce m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Nathan C. | Overall Experience |
Clasificación:

Thank you

Michael N.
Clasificación:

Customrr service was exceptional, very fast and efficient yet personable and friendly. Thank you.

Hiram J.
Clasificación:

El cliente no dejó un comentario.

Paula S.
Clasificación:

I had a 9 am appointment, yet waited 45 minutes to be helped. More staffing!!

Rachele J.
Clasificación:

There were two guys sitting there when I arrived and neither one of them wanted to take the time to help me. They literally just said leave the keys in it you're good. I had some boxes that were unused as well as moving blankets that I was supposed to be given a refund for which I never did receive. I did ask the one guy and he just said will make sure you get what's coming. I just feel like they did not want to tear themselves away from their conversation they were having with one another to take the time to help me. My overall experience that U-Haul was so deplorable that I will never never never again use your company for my needs. Nor will I allow anybody in my family to do so and I have told everybody I know how awful of an experience I had with U-Haul.

Keith B.
Clasificación:

Truck was so extremely filthy that the inside of the windshield had thick dirt on it. The registration was not completed correctly, and if I didn't check on it a few days ahead of time, would not have had the right size truck. This was very stressful as we were moving to another state.

MEKYLAH T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mark H.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

My original rental was unfortunately scheduled for 1 day rather than the 4 days i wanted. I called customer support and added several days, intending on returning the trailer on a Saturday. when I in fact returned the trailer a day early on Friday, I was told it was late and additional charges would be added. The entire experience was not positive, but I'm not sure it was the fault of employees at either location.

Louise M.
Clasificación:

Rental truck wasn't available, and I was given uhaul instead that was dirty. Thw associate made me clean it or else a 25$ charge and fill it to full even tho vehicle wasn't full. Gave me a uhaul that was too big when they had smaller ones available. The associate wasn't very friendly or helpful.

William S.
Clasificación:

El cliente no dejó un comentario.

STEVEN M. | First Impressions |
Clasificación:

Great facility, clean and air condition

Jennifer D.
Clasificación:

The associates that helped me reserve and rent the trailer were amazing. The trailer that I rented had to have two of it's marking lights on the rear top of the trailer repaired and replaced along with the driver side rear running light/blinker light fixed. That was all done before I left with it which was very much appreciated.

Sonia T.
Clasificación:

The only bad thing that happen was the the truck we had reserved turned out to be unavailable at my pick up time. They changed it to 1 1/2 hours later and when we went to pick it up it still was unavailable. We had to down size out truck. Good thing we were only moving 1 mile down the street and where able to do multiple runs but if it was a further dissents that small truck would have been hard.

Oscar C.
Clasificación:

I had reserved a 20' truck which was not available when I arrived. I had asked for a discount on milage rate since I was given a much smaller truck and I would need to make multiple trips for my in town move which the manager refused to do. The associate who helped me during checkout, I believe his name was Brandon, he was polite and respectful. My experience when returning the truck was not pleasant. I asked the associate who was inspecting the truck if rates were any different when reserving online in advanced and he said they were the same then continued to murmur an insult quietly which I couldn't make out too well because he was wearing a face covering. I believe that associates name is Daren. As I walked away I saw Brandon which he was polite again and I said to him that the other associate was a "Fucking Asshole." Brandon did not seem surprised in the slightest only apologised for my experience and stated that was behavior which he had been made aware of previously. I thanked him for his great service and proceeded with my day.

Debbie S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Todd M.
Clasificación:

El cliente no dejó un comentario.

Casey P.
Clasificación:

Uhaul, in my experience has always been awesome. Any negative comments would have to be from customers that are clueless.

LANIE B.
Clasificación:

A walk around and a viewing of the mileage with the customer prior to leaving the grounds atrental time of pickup and return

Karen T.
Clasificación:

El cliente no dejó un comentario.

Leslie G. | First Impressions |
Clasificación:

Helpful polite staff and facility is very clean Impressive to other storage locations

FAITH O.
Clasificación:

When you reserve a time before store hours open make it user friendly as logged into my account followed directions an still wasn't able to get key to truck and wasn't able locate truck. Seen a worker there an he said can't help you have too much to do, working customer service myself showed a lot he wasn't about helping customer. Which is key in my opinion.

JAMES C.
Clasificación:

El cliente no dejó un comentario.

ALEXANDER M.
Clasificación:

El cliente no dejó un comentario.

Tyler T.
Clasificación:

I had to drive 3 hours to pick up my uhaul that I had scheduled 3 weeks in advance for a pickup in or near San Francisco. The truck wreaked of cigarette smoke and was not clean.

Roger B.
Clasificación:

El cliente no dejó un comentario.

Amber S. | First Impressions |
Clasificación:

I like most of what comes with my new storage however i think that one thing would make it even better and I would give u-haul a 5vstar rating if they changed the access hours to 24 hours, we already have cards to disable alarms for our units why cant we access them whenever we want to having that feature whats the point in having that when employees are already there watching the place! And many times i have needed something from storage after hours or have to work dayshift and cant do anything i need to do in my unit because its closed

David R.
Clasificación:

El cliente no dejó un comentario.

JESSICA F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kari S. | Overall Experience |
Clasificación:

Card reader nerver worked so the alarm always went off. Difficulty closing storage due to long lines and unable to do it through the app. Customer service couldn't close it so. I waited for 2 days for someone to call me back.

DANIEL W.
Clasificación:

El cliente no dejó un comentario.

michael M.
Clasificación:

The truck I rented was not clean. The oil service light was on. The back storage of the truck was full of the smell of pot. The truck rear brakes were squealing when coming to a stop. The truck when it reached the speed of 65 the truck shook so bad I thought the truck was going to fall apart.

Emil R.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

Your reservation system was not up to date. It required me to return the equipment when it was falsely proposed to be a one way rental. It turned a 4 hour drive into an 11 hour marathon. It was not a failure of the local branch but of your corporate processes. Will be tough for me to recommend uhaul in the future.

Todd M.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

Kenneth T.
Clasificación:

The staff were jovial yet professional. So much more than I expected from a truck rental experience. AAA+

jeri N.
Clasificación:

El cliente no dejó un comentario.

Whitney W.
Clasificación:

El cliente no dejó un comentario.

William M.
Clasificación:

El cliente no dejó un comentario.

michael W. | First Impressions |
Clasificación:

Mirella was very helpful & patient while helping me to set up a reservation by phone.

Kristin W.
Clasificación:

El cliente no dejó un comentario.

Christopher B.
Clasificación:

Fast and easy great location

RICHARD S.
Clasificación:

Ferry clean and helpful.

Steven J.
Clasificación:

We had a few items broken, possibly due to poor packing but likely due to the U-boxes taking a big jarring action.

Michael L.
Clasificación:

VERY impressed with how this location in Red Bluff continues to shine, to grow, and to make U-Haul look good.

james M.
Clasificación:

El cliente no dejó un comentario.

Stacia T.
Clasificación:

El cliente no dejó un comentario.

Remigio R.
Clasificación:

Excellent service

Jeffery L.
Clasificación:

No improvement necessary - we were very happy with the whole experience! Thank you, U Haul, for making our moving experience so easy.

JEANNETTE P.
Clasificación:

El cliente no dejó un comentario.

Misty H.
Clasificación:

Less wait time. Clean trucks. The right sized trucks. Faster service. Waiting room where customers standing in a long line can sit and maybe watch TV while they wait forever...

Rudy A.
Clasificación:

n/a

Juan S.
Clasificación:

Nothing

David H.
Clasificación:

Made a reservation and gave Specs. on our tow vehicle, which was approved when the reservation was made. Upon arrival we were told that our vehicle was not acceptable (age? It was old, but in excellent condition and most capable of the job) and we had to scramble for another vehicle to keep from losing our reservation. Lost about 2 hours and raised my blood pressure about 20 points. One lone counter man was not enough to handle the many clients and because the need for this car trailer had been pre-arranged for this day and only this day, had I not been in a desperate bind, I would have cancelled and gone somewhere else. I will not use U-Haul again and I will not recommend it. I will go to Ryder from now on.

Rob C.
Clasificación:

If a. Us timer fills everything out on line, why does the store ask them all of the quest again?

Amanda M.
Clasificación:

Returning the vehicle I had ZERO issues. Really felt uncomfortable at check-in. I felt like I was being shamed into purchasing the insurance protection for $10 which I declined but then felt concerned like someone wasn't telling me something so I decided to purchase during review with my phone. I just felt like I was being put in a situation where someone was going to be dishonest. Especially after seeing the truck, it was dirty on the exterior to the point where something easily could have been hidden and the interior was also not cleaned well.

Kristin W.
Clasificación:

I arrived early so the truck was not staged for me and I understand that. Thank you Red Bluff, CA for helping me at a busy time.

Angela N.
Clasificación:

Not Red Bluff U-haul's fault but my experience with renting from Uhaul was not pleasant. Inside of window was very dirty. Had to drive extra 60 miles to pick up the trailer I rented. I Was told I would get a $25c redit for this Which I did not receive.. I drove there and the trailer was not available. Had to take a truck which then cost me over $125 in fuel.... not a good experience. VERY COSTLY and inconvenient! I returned it a day early. Should have an option for less than a three day rental

River M.
Clasificación:

El cliente no dejó un comentario.

Thomas F.
Clasificación:

El cliente no dejó un comentario.

Joseph G.
Clasificación:

Very helpful, friendly and courteous staff.

Walter J.
Clasificación:

El cliente no dejó un comentario.

Rebecca B.
Clasificación:

The Silverado pickup was fancy and very enjoyable to drive. Thanks for having the newest and nicest pickup trucks.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

andrew B.
Clasificación:

very easy user friendly

SUSAN R.
Clasificación:

El cliente no dejó un comentario.

melane F.
Clasificación:

El cliente no dejó un comentario.

Kim K.
Clasificación:

Went very smoothly.

Amy H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

mike g. | Overall Experience |
Clasificación:

Clean, well maintained, secure, best in Red Bluff

Michael M. | First Impressions |
Clasificación:

You keep sending some guys receipt to my email. I am not a customer.

Erica F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patti G. | First Impressions |
Clasificación:

very easy, friendly staff, very clean & their rates are great

Debbie S. | First Impressions |
Clasificación:

gentleman doing paperwork made it a wonderful experience

Katie M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KATHY L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Erica F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Janet A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KATHY L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

BENJAMIN H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

mary alice m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kim M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James p. | First Impressions |
Clasificación:

The only problem was there alarm system was not working but the employees were very helpful and professional.

Jackie M. | First Impressions |
Clasificación:

Long waistline, not enough staff. Technical issues with cards

JAMES R. | Overall Experience |
Clasificación:

Excellent customer service; I had a billing issue and they went above and beyond to fix. Very friendly people.

Jorge A. | First Impressions |
Clasificación:

above average . . maybe even excellent. Depends on how service goes it may become excellent. Friendly, helpful, knowledgeable . . . that's how i like my experiences to go

Nathan D. | Overall Experience |
Clasificación:

Staff was friendly and helpful when you could find a staff member to actually help you. Units are way overpriced. My 10x20 was 199.95 per month. Just down the street my new 10x20 is only $95 per mo

John S. | Overall Experience |
Clasificación:

We had a horrible experience with uhaul on the phone. Experienced being led astray and misled. Totally taken advantage of and had to drive 30 minutes bc of it. Red Bluff saved your reputation

John S. | First Impressions |
Clasificación:

After a terrible and fraudulent experience on the phone. Being taken advantage of and misled, I was about to report uhaul. Darren (hope I got his name right) was amazing in Red Bluff and saved the day

Robert P. | Overall Experience |
Clasificación:

Thank you, Red Bluff, for attentive service with no hassles.

Glenn W. | Overall Experience |
Clasificación:

No comment

gary f. | Overall Experience |
Clasificación:

Overall excellent facility and service.

Malcolm M. | Overall Experience |
Clasificación:

Rebecca and her staff are amazing. very helpful and courteous. I have told lots of my friends how great the U-Haul store is in Red Bluff. Great experience and you have my continued business. thank you

Dusti B. | Overall Experience |
Clasificación:

Indoor storage facility was great for the price. I never once worried about my items being stored there

James S. | Overall Experience |
Clasificación:

The staff was very helpful and friendly

Malcolm M. | First Impressions |
Clasificación:

I find this store very helpful, great courteous staff, and always very clean. Definitely a great representative of the U-HAUL corporation. I will recommend this store for moving and storage needs.

cindy b. | Overall Experience |
Clasificación:

I was pleased to have a convenient clean and safe facility to store my belongings. Very satisfied. Thank you, Cindy Brown

Denise b. | First Impressions |
Clasificación:

Impressive

Jerry w. | Overall Experience |
Clasificación:

Well maintained facility. Staff was very good to work with. I will return for future services.

Marcey O. | First Impressions |
Clasificación:

GM Rebecca Browser was the complete package: Give the lady a raise!

David K. | Overall Experience |
Clasificación:

Thank you for all your help.

Shelly Z. | Overall Experience |
Clasificación:

The staff at this facility were the absolute best we have ever experienced. The facilty is always clean and still looks brand new! That manager & staff ROCK!! I will highly recommend this facility!

Rosalia C. | Overall Experience |
Clasificación:

Easy peasy!

Lurline P. | Overall Experience |
Clasificación:

Would highly recommend the Red Bluff U Haul. Rebecca Brower was very helpful. All the employees were very friendly. Made my moving experience easier. Thank you

Jeff d. | Overall Experience |
Clasificación:

Hassle free and clean units.

Scott M. | First Impressions |
Clasificación:

Great manager we went to different high schools together.

Lauren L. | First Impressions |
Clasificación:

Love the security system!

Derek R. | Overall Experience |
Clasificación:

Very clean facility. Rebecca and Erica are excellent and helpful!

Larry F. | Overall Experience |
Clasificación:

Rebecca was great.

Heather L. | Overall Experience |
Clasificación:

The place was always clean, the staff were always nice and helpful and always open when I needed it.

john b. | First Impressions |
Clasificación:

my only problem was with Judith when I called to reserve a storage locker. She has no clue how much space a 26ft Uhaul truck needs. She wanted to rent me the smallest unit.

peggy h. | First Impressions |
Clasificación:

I'm so glad that uhaul moving men were able to help me. Without their skills, I would not have been able to get my job done. Thank you U-Haul crew!

Andrea W. | First Impressions |
Clasificación:

Thank you.

David R. | First Impressions |
Clasificación:

Thank you for making our move very easy. Both places were very nice and helpful.

Magaly H. | First Impressions |
Clasificación:

great customer service.

Eliza J. | Overall Experience |
Clasificación:

Having spent more time at this unit,I found it one of the best .

Jerry T. | Overall Experience |
Clasificación:

Thanks for having available a 5 X 5 X 8 storage unit!

Johnny G. | First Impressions |
Clasificación:

R to hsu I see bue

Albert E. | Overall Experience |
Clasificación:

On the staff question, the people that worked directly with me are great but there was one gentleman who worked there that was inappropriate in his phone conversation to another uhaul facility.

Robert B. | First Impressions |
Clasificación:

This is NOT Robert Bair. He did ID theft using my cell phone number and email address. I'm his ex girlfriend! I reported this to red bluff police department.

Delores P. | First Impressions |
Clasificación:

The young lady who helped us was patient and t thorough. She had our unit ready and quickly did our check out. We were happy to see how clean the unit and the facility was. Nice job!!!!

CARLLA W. | First Impressions |
Clasificación:

The store manager was super helpful and extremely professional. I will recommend this location. I am in Real Estate and deal with people moving everyday.

Jerry T. | First Impressions |
Clasificación:

Thank you for great customer service!

Mary B. | Overall Experience |
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I would do business with them time and time again. Lovely people, great location, great help and a very clean facility.

Suzanne M. | Overall Experience |
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Bianca was awesome. I was told I would have to come back to the facility in person to close my account and she helped me get it done verbally.

Ronald M. | Overall Experience |
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Rebecca was absolutely awesome. She works hard and is so very friendly. I strongly recommend this U-Haul location and I will be a returning customer when I need a U-Haul vehicle or off-site storage.

Christina W. | Overall Experience |
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Best storage facility we ever used! Thank you for all your help and kindness to the Campfire survivors.

Reagan R. | Overall Experience |
Clasificación:

Our experience did not start out good., so we started a complaint with cooperate. We were contacted by Chris Watson who went to great lengths to correct the situation. Thank you very much Chris!

melissa h. | First Impressions |
Clasificación:

The staff was very excellent

Shelly F. | Overall Experience |
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Had a great experience as always at the RB U-Haul facility. Rebecca is very friendly and always goes above and beyond to make sure everything goes smoothly and does it in a timely manor. Thank you.

Micheal A. | Overall Experience |
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Dry nice Well trained respectful employees

KATHERINE B. | First Impressions |
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Everyone who works at this U-Haul in Red Bluff were so helpful. They went out of their way to accommodate! Great customer service!

Nicola L. | Overall Experience |
Clasificación:

Good rates, very clean facility, and always super customer service!

Douglas H. | First Impressions |
Clasificación:

Pleased how clean the place was and how pleasant Rebecca the staff member helped checking us in.

Jeremy H. | First Impressions |
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The manager of that u haul was awesome and helped out so much!!

Kim L. | Overall Experience |
Clasificación:

Great experience from the Manager to the line staff. Best business in the north state!

Joshua H. | Reservation |
Clasificación:

The customer service was above And beyond. The lady was incredibly helpful, and kind. My husband and I left discussing what great service we had, and how nice the units are. Way to go uhaul!

Gregg E. | Reservation |
Clasificación:

Excellent service from check-in, assistance, and drop-off personnel.

tracy g. | Overall Experience |
Clasificación:

Most excellent experience. Excellent staffing Great location Great carts to haul your stuff Outstanding building more like a hotel for your stuff... LOVELY

EDRICK P. | Overall Experience |
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You guys are helpful and customer service is great. Very friendly staff.

Serhii K. | Reservation |
Clasificación:

I decided not to use the storage, but experience was great. The facility is very clean and nice, the staff was very helpful.

Eric K. | Overall Experience |
Clasificación:

The facility is well designed, solidly built, clean, safe, and has a good staff. But since I get paid on the first, I did have an issue paying hefty fees for being ‘over 30 days late’ on long months.

Justin M. | Reservation |
Clasificación:

Setting up the reservation was easy online and the process in-store once I got there was easy as well. Super secure place with staff willing to help and don't seem "bothered" with it. Great place.

keith k. | Overall Experience |
Clasificación:

Ryan Nesles is a awesome worker there in Red Bluff he the best worker I’ve see in a long time he goes way be on helping you in this business and I would give this man a raise plus he was only one here

Sara S. | Overall Experience |
Clasificación:

It has taken countless phone calls, multiple credit card disputes, repeated emails and much more of my time than it ever should have for UHaul to correct their mistake. Never again will we use UHaul.

Brianna C. | Reservation |
Clasificación:

Unfortunately the unit I reserved was unavailable and I was told that a new employee had made a mistake in making my reservation. There were only smaller units available and not other offer was made.

Michael F. | Overall Experience |
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This is the best Uhaul facility I have ever been to! Friendly and helpful staff and first class service! I would give six stars out of five if I could!!!

Anne H. | Overall Experience |
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Good experience!

Tammie J. | Reservation |
Clasificación:

It meant so much to me to have a small storage unit ready just in case in case I wasn’t allowed back into my home yet.

Ray U. | Overall Experience |
Clasificación:

Staff was very helpful and met all my needs with pickup and return of a U-Box.

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