Customer Reviews for U-Haul Moving & Storage of Raynham

3,373 comentarios

35 Cape Rd   Taunton, MA 02780
(Rt 24-Exit 13b)

(508) 824-9503

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(508) 824-9503

35 Cape Rd
Taunton, MA 02780
(Rt 24-Exit 13b)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY I. 
Clasificación:
5.0

El cliente no dejó un comentario.

ATANASIO P. 
Clasificación:
1.0

When I arrived the first truck was leaking exhaust inside the cabin, and sounded like it was going to shut off, and overall felt unsafe. I had to coordinate a second vehicle via a swap that cost me time that was unplanned.

Anthony P. 
Clasificación:
3.0

The van we rented had not been cleaned from the prior customer and smelled like smoke.

PETER D. 
Clasificación:
1.0

I have had an absolute horrible experience. 24 hours before my reservation, I received a call from someone named Jenn to confirm my reservation time and location. On the day that I went to go pick up my reservation at the time that I was scheduled for, the employee there told me that our reservation wasn't there. I understand things get mixed up and I tried to be patient. But the employee you had there was less than helpful. He kept informing us "this wasn't his fault", which I understand. However, I had to keep reiterating to him that my plans are to move out of the state and be out of the state that night. And irregular if the issue was directly his fault or not, I needed a solution and we had to prompt for help at each level before he finally called a manager. We were informed that for whatever reason, my reservation changed and it was at a location that was 40 minutes away. This delayed my plans to load and leave by at least 2 hours, delaying and affecting my move out inspection with my apartment building. Why in the world would my reservation have been confirmed 24 hours before the move and then changed without any text message, email, or a phone call.

AARON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolr T. 
Clasificación:
5.0

Great customer service. Always a great friendly experience when I rent from this location!

PAUL O. 
Clasificación:
5.0

no problems in and out job well done

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl W. 
Clasificación:
5.0

The general manager Shara was EXCELLENT! Very knowledgeable and extremely helpful. Absolute professional at her job. I wish more stores were like hers. Overall a great experience and will definitely be renting from her store more often!

ROBERT V. 
Clasificación:
5.0

Sharad Nelson was outstanding. Very helpful.

TYRESE C. 
Clasificación:
5.0

They were very very friendly and very fast I appreciate them

SHVAN A. 
Clasificación:
5.0

Shara Nelson the General manager of the store was amazing and kind. she treated me with respect and kindness, helped answer any question I had. She took the time to make sure I was getting the very best from uhaul. I will definitely recommend everyone to that location especially to go see Shara Nelson..

EUDES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
5.0

Shara Nelson at U-Haul moving and storage of Raynham was excellent. She was very knowledgable, helpful and friendly. I highly recommend people going to this U-Haul for the good experience.

GILLIAN R. 
Clasificación:
5.0

The manager Sara was excellent

STANLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
5.0

Very helpful staff member there

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

SARAH WAS AMAZING! EVERY U-HAUL SHOULD AN EMPLOYEE LIKE HER.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN K. 
Clasificación:
4.0

Excellent customer service, will use again!

MADELINE D. 
Clasificación:
5.0

I'm not sure what you could improve for the next customer, because i would definitely say that the service i received from Schara (i believe that's how you spell her name) was PERFECT. She really went above and beyond with helping every customer she had and when i worked with her she was no different. She made acquiring the uhaul quick and easy, and gave clear instructions about how everything worked. she really helped my moving experience be a little less stressful. would 100% recommend this location for any hauling needs!!

Keith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kosal Y. 
Clasificación:
5.0

Sara was very helpful and very courteous.

RAVI K. 
Clasificación:
4.0

I returned my trailer after hours. I followed the listed protocol (leave the trailer in a good location /not in traffic, on the lot. And leave your rental agreement in the key drop. I received a text the next afternoon asking if I wanted to extend the rental. I called and explained this to customer service, they said all was taken care of. I received a charge on my card for a 3 day rental (I returned it in less than 12 hours). I called and was put "in line" and was offered a call back in 30 minutes. 2 hours later I received a call back, and was promptly given a 30 minute hold time. That lasted for over 45 minutes. I finally was given a return of 2 of the days. But cost me an hour of pay as the call back was not on my off time.

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJIMAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Z. 
Clasificación:
3.0

Went to pick up boxes before hand and they didn't even help grab them. Also my uhaul was for 9 and then the day before I was told they wouldn't have the size truck I reserved until 1… I wasn't even offered anything on return for the inconvenience of me having to reschedule my entire day.

KATIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

Very friendly smart knowledgeable employees

RAMON B. 
Clasificación:
5.0

The customer service person Shara was fantastic!

PETER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL B. 
Clasificación:
5.0

Shara was helpful and friendly.

JOHN C. 
Clasificación:
5.0

First time with UHaul and won't hesitate to use them again. Awesome thank you.

JANICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Sarah was the best uhaul employee I have ever met.

JOSHUA A. 
Clasificación:
5.0

I had a great experience! Busy office but got timely, professional service!

PAUL O. 
Clasificación:
4.0

Excelente

PATRICK M. 
Clasificación:
3.0

Don't provide a vehicle with a check engine light on causing the vehicle to almost break down when I brought it back.

Timothy R. 
Clasificación:
5.0

Sara and the night guy; forget his name we're great!!! Excellent service. Friendly and upbeat!

Leslie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE M. 
Clasificación:
5.0

I found the employees competent and pleasant to deal with.

ERIC F. 
Clasificación:
5.0

Manager was very friendly and helpful. I would highly recommend this location.

Candice C. 
Clasificación:
5.0

very helpful and polite

Ellen G. 
Clasificación:
5.0

Shara was awesome. Very helpful and answered any questions

MARY S. 
Clasificación:
4.0

Young lady representative was great!!

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin S. 
Clasificación:
4.0

The staff was excellent. Very helpful and attentive. Would definitely recommend.

ORIANA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

WENDY C. 
Clasificación:
5.0

Broke down out of state charged twice for the same trip worst experience ever I was on the phone on hold do not ever use U-Haul still fighting the bill

SUSAN O. 
Clasificación:
5.0

The Manager Sara at the Raynham location was the Best she was very kind polite and gave all the information I that way needed and required.Steve the old manager was excellent location BEST LOCATION

DALIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

.

JOSEPH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

the young lady, single mother hard working deserves a star

GARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISE C. 
Clasificación:
5.0

great service

ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKOLAI Y. 
Clasificación:
5.0

I saw that there was only single attendant. He did great and I felt bad that he is the one managing everything. So, hire more people at least during the rush.

Prasanna R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine R. 
Clasificación:
5.0

Received truck on almost empty but had to return it with a quarter tank of fuel. Received a $17 credit for fuel, but it cost me $30 just to bring it to a quarter tank. Had to ultimately pay for somebody else's fuel

Cody H. 
Clasificación:
5.0

El cliente no dejó un comentario.

john G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALF S. 
Clasificación:
5.0

If anyone of my friends should ever need a trailer hitch or anything else I'll be sending them to Taunton for all their needs many thanks to Sarah and Adam for a job well done . Thanks again , Russ Phillips

RUSSELL P. 
Clasificación:
4.0

My reservation was not there. I had to go 25 miles to another u-haul location to pick up

Donald K. 
Clasificación:
3.0

Stop lying and ripping off customers

JAMES D. 
Clasificación:
5.0

Excellent, first but not last. I will definitely be renting again soon

Gabriela R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angely R. 
Clasificación:
5.0

Exellent servce! BUT the mileage charge for a Van was TOO HI,.69/MILE

BYRON K. 
Clasificación:
5.0

Nothing comes to mind. The van was excellent - very easy to drive to NJ and back. I'll rent from this location again.

WILLIAM A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
4.0

Hire more people so that the installer does not have to also run the office!

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA M. 
Clasificación:
5.0

Thank you this uhaul never disappoints!

YAMIL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
Clasificación:
5.0

Overall experience was excellent especially Sarah at the Raynham Massachusetts location she was very professional and kind.

BRIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA B. 
Clasificación:
4.0

You could enforce return times. The only thing that saved this experience was the person helping us - I think his name is Joe Furtado (it's definitely Joe). The previous renter did not return the truck on time and we thought we were going to have to wait 3 hours. This was a move from Worcester to Boston involving a number of deadlines. Three hours was going to be awful. Not sure what Joe did but we had a truck in about an hour. He was calm and helpful. Great guy. ***** Make people return the truck on time....somehow *********

ANNE O. 
Clasificación:
4.0

I have used this location for a number of years and without any doubt the best service of any rental location I have used. I live within a mile of another location but choose to drive ten miles to my favorite location in Raynham!

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot G. 
Clasificación:
5.0

Near additional counter help on Sundays. Very, very slow to do a return.

PAUL J. 
Clasificación:
1.0

Your online chat support needs better training in customer service. "Vivian" (as shown in your chatbox) was extremely rude and unhelpful when I was picking up a truck at 0530 in the morning after driving 23 miles away. She was unable to communicate to me properly so that I didn't have to stress, she lacks communication skills and does not appropriately help customers and does not problem solve. Sarah and Mary on the otherhand was great.

Vincent L. 
Clasificación:
2.0

I reserved my Uhaul from 7:30 - 7:30 with an estimated pickup time of 9:30. We arrived at uhaul at 9:33 and were told that our reservation had been cancelled because it had been two hours. We received no call or notification that our reservation would be cancelled nor were we ever told that it had to be picked up within 2 hours. Why ask for an estimated pickup time at all?

Brandon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah D.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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