Comentarios del cliente para U-Haul Moving & Storage of Power & Light
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Power & Light
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Brandie V. en
I had a flat tire on the truck and they did not put my dolly and Furniture pads which I paid for in the truck
Randall R. en
The staff and crew at this location are the best I’ve ever worked with, and I’ve been using UHaul equipment for more than 20 years.
Michael F. en
Nothing. Very professional and patient. Would consider to family and friends
Steven W. en
Pickup process took a little while with only one guy in front of me when I got in line. Not complaining.....survey asked and constructive criticism. Overall I was very impressed with this location and will use again very soon.
Linda S. en
had problems returning because the original drop off address was not correct for that location
Chadd W. en
Every time I have rented from this location, the staff has been exemplary. Would recommend. 5 stars.
Kathleen K. en
Clean cargo van and good service. The checkout app was cumbersome.
James I. en
More desk clerks , line was long and wait was long
rashall k. en
5star
bryan s. en
Ms Amanda is a very nice manager & has the knowledge to help all customers. Treats people with Dignity !!!!
Jennifer U. en
Be more specific on what lot is north/south ect. We weren't sure which way was north and went to the wrong lot. You also have some very very shady looking people hanging out in your south lot at 5 AM. If we would have had to get out of the car there we would have canceled our order. May want to get some security
David D. en
You've already reached perfection.
Sarah J. en
Let them know when they make a reservation that if with a prepaid card or cash there is a 100 charge
Michael M. en
The rental agreement was between myself and the Noland road location-45 minutes before my pick up they call to advise it was not going to happen and had me drive downtown to another location to pick up- 50 credit per your advertisement needs to apply. The down town location was helpful under the circumstance. And noland road should of went and retrieved this uhaul. ofcource you all got extra miles out of me and more money.
Jacob S. en
Had a great experience with my representative, she was awesome! and highly recommend this location
KAITLYN T. en
They were so great, friendly and efficient! They made the process of renting a truck and storage unit very simple. I highly recommend them!
daniel g. en
Too many idiots. I got tired of fending off people attacking me for the loss of 24/7 when it wasn't my fault. I wasnt even in the building when the fire started.
Angela B. en
Fast, easy, and convenient. Will definitely recommend U-Haul self storage.
kenyon g. en
Amanda was great! Give that girl a raise!
hazel ricky e. en
Easy to rent a storage and easy to make payments by phone or in person.
ALONA S. en
Great service, got exactly what I needed!
sharon s. en
Every person I worked with were polite and very helpful. I would use this facility again if I ever needed a storage again.
cynthia c. en
Everyone at this location(Power & Light) were always so helpful and kind. Especially Heather, April , Mrs.Amanda & Andy when he was there. This location is my first choice.
kyndall c. en
You had a fire and as a result, my property was water damaged.
Jennifer L. en
The staff at this location is very unprofessional. I believe someone was living in one of the storage units which ultimately is the reason a fire was started. Every unit was ruined. NO compensation!
Jeanne C. en
Very helpful staff. Really know their stuff about moving and storing
ROCHELLE S. en
Excellent
Lamin K. en
I was new to the building and the attendant did little to show me my storage after collecting my fees
jocelyn r. en
The staff are extremely courteous and helpful. The facility is very well maintained and clean, supplies as far as boxes, tape, etc is well stocked and the policies were thoroughly explained.
sharon s. en
The women who helped were very nice and took me through the whole experience. They should be commended.
dori b. en
Very nice people. Painless experience
Jeffery R. en
Keep up the great work!
Jeanne C. en
Staff very friendly and really knows all about moving and storage. Well definitely come back and tell all my friends
dori b. en
Very helpful
JEANETTE W. en
I had storage at the same facility for years. Building, lighting and staff is all 5 Star. I highly recommend using them.
Jacob W. en
Great storage facility
chrisopher h. en
Exceptional service,
Deborah D. en
The representative that helped me went out of her way to assist me. Made sure that I had a storage unit that was handicap accessible and that I could maneuver myself.
frank v. en
Excellent customer service! Above and beyond expectations. 20+ yrs in industry I blown away with the prompt, personable service. The best I have seen at U-Haul and I have been to many!!!
ACQUANITA P. en
Thanks Amanda, Your Customer Service is on point. AP
Cortney M. en
Tons of homeless people that obviously live in the units.
nasra a. en
I'm very impressed with how well I was treated by Amanda and her staff. They very kind , respectful, and very helpful!
Eric C. en
Great service! Went above and beyond expectations.
Diana M. en
Great service, clean unit
Selana F. en
I waited 2 1/2 hours to move my load up due to the second elevator begin shut down for whatever reason.. and the two families loading and unloading their trucks . But the cashier lady was fantastic
reginald d. en
Your service sucks
john b. en
When and if I need another storage space to rent I will definitely consider using your services again, Staff was very helpful
susan w. en
The unit I needed was smaller than what was quoted so I had to rent another unit so there go my first month free ..smh I'm
Helen c. en
This experience was so much better than our last. I will use them again. I will also recommend them to family and friend.
Eric W. en
My storage unit served its purpose. I put to much gas in the vehicle for turn in. I only drove seven miles.
Laurie S. en
THE UNIT I WAS TOLD WAS AVAILABLE WAS NOT SO I HAD TO TAKE ONE ON THE 3RD FLOOR. ELEVATOR WAS A PAIN, RAT TRAPS SCARY. NO LIGHTING IN THE UNIT. CLOSING OUT CONTRACT WAS DRAMA. ALL ELSE OK.
roderick m. en
Thank You!
Thaliah H. en
The staff was great
karen m. en
Each time I call or visit the storage facility, I am met with kind and helpful staff that treats you like they know you! I highly recommend this location!
danielle h. en
Everything was very professional
Callie J. en
Too many people living in facility, too hard to get moved out - 4 loading spaces ( 1 used by vehicle w/flat tire for over a week, 1 used by man selling drinks and drinking beer on loading dock,
Deron W. en
Staff were very helpful and nice. No issues
Kevin K. en
Hot in the summer but staff was professional
ROBERT J. en
The manager Amanda at this facility is the important asset that U-Haul has. You should"clone" her and duplicate her all over your business. Everyone she works with grows, she's also a great teacher.
ed c. en
Two facilities coordinated a complicated rental transaction. The call center was not well informed on their facilities and policies which caused some complications.
Timothy C. en
the majority of the staff with whomI had interactions were friendly and helpful.
Salma H. en
Strays sleeping at dock, people walking in without proper access, hot with no ventilator for air I'll never get another inside storage
Natalia A. en
! great
Sharon H. en
Everyone at the facility was very helpful and everything went smoothly. When I had to call customer service about a bill I received, I waited on hold for a very long time, several times. Otherwise goo
Roxann S. en
Staff was very helpful. Made sure I practiced putting my code in to the security lock to enter the building. I chose to small of a unit to store my belongings and they scrambled to find another unit.
SIRRON R. en
N/A
rosa f. en
Ventilation could be better by being able to open the windows. And I really hope that box to repeal bugs, work.
laura k. en
The entire staff is amazing! I have rented a truck and had storage units there. Everyone has always been super friendly and informative. 10 stars!!!!
Edward B. en
Good service
Janet/danel D. en
Amanda Yager was pleasant, responsive and easy to work with. It was nice to have consistency in the Manager of the facility as we had our belongings in storage for close to a year.
david s. en
Staff was excellent. Helped solve all the problems that came up.
nathaniel b. en
Staff was great. Space and building felt a little unsafe, even with good lighting and cameras.
gabrielle y. en
Will be back....lol...helpful staff
Phyllis H. en
n/a
Phillip S. en
The storage that I had in my opinion should have been discounted because of a support beam in the middle of the floor which CONSTANTLY caused me problems.I felt it cheated me out of space I paid for
Dirk S. en
Courteous & helpful staff